Problem solving guide
45
Problem
Possible cause and remedy
After switching on the
cooktop,
appears in
the front left cooking
zone display and
appears in the front
right cooking zone
display for a few
seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
"System lock / Safety lock").
After switching on the
cooktop,
appears in
the front left cooking
zone display and
appears in the front
right cooking zone
display for a few
seconds. The cooking
zones do not heat up.
The cooktop is in Demonstration mode.
You need to deactivate Demonstration mode (see
"Programming").
A cooking zone
switches itself off
automatically.
A cooking zone might have been operated for too
long.
You can use the cooking zone again by switching
it back on (see "Safety switch-off").
A cooking zone or the
whole cooktop switches
off automatically.
The overheating protection mechanism has been
activated.
See "Overheating protection".
The Booster has
automatically switched
off early.
The overheating protection mechanism has been
activated.
See "Overheating protection".
The cooking zone is not
working in the usual
way on the power
setting selected.
The overheating protection mechanism has been
activated.
See "Overheating protection".
Power setting 9 is
automatically reduced if
you select power
setting 9 on two linked
cooking zones or
extended zones at the
same time.
Operating both zones at power setting 9 would
exceed the permitted maximum power for the
cooktop.
Use another cooking zone which is not linked.