Miele KM 3034, Operating And Installation Instructions

Page: 36 / 64

Problem solving guide
36
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you won't
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
Problem Possible cause and remedy
The burner does not
ignite when the cooktop
is being used for the
first time or after it has
not been used for a
longer period. There could be an air lock in the gas pipe.

You may need to make several attempts before the
burner ignites successfully.
The burner does not
light after several
attempts. There is a fault.
 Turn all of the control knobs clockwise to the 
position and interrupt the power supply to the
cooktop for a few seconds.
The burner is not correctly assembled.

Assemble the burner correctly.
The gas shut-off valve is closed.
 Open the gas shut-off valve.
The burner is wet and/or dirty.
 Clean and dry the burner.
The flame openings are blocked and/or wet.

Clean and dry the flame openings.
The gas flame goes out
after being lit. The flames do not touch the flame failure device and
the burner does not get hot enough:
The burner parts are not positioned correctly.

Position the burner parts correctly.
The flame failure device is dirty.
 Remove any soiling.
The flame suddenly
looks different. The burner parts are not positioned correctly.

Position the burner parts correctly.
The burner head or the holes in the burner cap are
dirty.
 Remove any soiling.