Frequently Asked Questions
87
Problem
Possible cause and solution
Plastic parts are discol-
ored.
Natural dyes, e.g., from carrots, tomatoes, or
ketchup may be the cause. The amount of detergent
used or its bleaching effect was not sufficient to deal
with natural dyes.
Use more detergent (see “Detergent”).
Parts that are already discolored will not revert to
their original color.
White residue is visible
on the dishes. Clouding
has occurred on glass-
ware and cutlery. The
film can be wiped off.
The rinse aid dosage is set too low.
Increase the dosage (see “Rinse aid” under “Set-
tings”).
The salt reservoir is empty.
Fill the salt reservoir (see “Reactivation salt” under
“Before using for the first time”).
The salt reservoir cap has not been screwed on cor-
rectly.
Replace it, making sure that it screws back on cor-
rectly.
Unsuitable combination detergents were used.
Switch to another detergent. If using tabs or pow-
der detergent, do not choose combination prod-
ucts and ensure you refill the reactivation salt and
rinse aid.
The water softener is programmed to too low a water
hardness level.
Program the water softener to a higher water hard-
ness level (see “Water hardness” under “Set-
tings”).
