Miele G 5000 Operating Instructions Manual Download Page 83

Page: 83 / 104

Frequently Asked Questions

Problem

Possible cause and solution

Water remains in the
wash cabinet at the end
of a program.

Before remedying the fault:



Turn off the dishwasher.

The filter combination in the wash cabinet is clogged.



Clean the filter combination (see “Cleaning the fil-
ters” under “Cleaning and care”).

The drain pump is blocked.



Clean the drain pump (see “Cleaning the drain
pump” under “Cleaning and care”).

The drain hose is kinked.



Remove any kinks from the drain hose.

Summary of Contents for G 5000

Page 1: ...Operating Instructions Dishwasher To prevent accidents and machine damage read these instructions before installation or use en US M Nr 11 694 110 HG07 W ...

Page 2: ......

Page 3: ...22 Miele home 23 Basic settings 24 Setting the language 24 Setting up Miele home 24 Setting the water hardness 25 Reactivation salt 26 Filling the salt reservoir 27 Refilling the salt 28 Rinse aid 29 Adding rinse aid 30 Filling the rinse aid reservoir 30 Settings 31 Opening the Settings menu 31 Changing settings 31 Closing the Settings menu 31 Language 32 Water hardness 32 Rinse Aid 34 Miele home ...

Page 4: ...per basket 47 Lower basket 48 Cutlery tray 50 Loading the cutlery tray 50 Detergents 51 Active ingredients 51 Detergent dispensing 52 Adding detergent 53 Operation 54 Turning on the dishwasher 54 Selecting a program 54 Display of program duration 55 Starting a program 55 End of program 56 Energy management 56 Turning off the dishwasher 57 Unloading the dishwasher 57 Interrupting a program 58 Cance...

Page 5: ...ng the filters 72 Cleaning the water intake filter 74 Cleaning the drain pump 75 Frequently Asked Questions 77 Technical faults 77 Fault messages 78 Door release 79 Water intake fault 80 Water drainage fault 81 General dishwasher problems 82 Noises 84 Poor cleaning results 85 Customer Service 89 Contact in the event of a fault 89 EPREL database 89 Appliance warranty and product registration 90 Opt...

Page 6: ...ey both contain important information on the installation safety use and maintenance of the machine This pre vents both personal injury and damage to the dishwasher Miele expressly and strongly advises that you read and follow the instructions in the section on installing the dishwasher as well as the IMPORTANT SAFETY INSTRUCTIONS Miele cannot be held liable for injury or damage caused by non comp...

Page 7: ...r outdoor use This dishwasher is intended for use at altitudes of up to 1 300 ft 4 000 m above sea level This dishwasher must only be used for cleaning domestic dishes and cutlery All other types of use are not permitted This appliance is not intended for use by persons including chil dren with reduced physical sensory or mental capabilities or lack of experience and knowledge ...

Page 8: ...t themselves in the dishwasher If the automatic door opening mechanism is active depending on the model keep young children away from the area in which the door opens Danger of suffocation While playing children may become entan gled in packaging material such as plastic wrapping or pull it over their head with the risk of suffocation Keep packaging material away from children Keep children away f...

Page 9: ...nadequate or lack of grounding system e g electric shock Reliable and safe operation of this dishwasher can only be as sured if it has been connected to the power supply Where the dishwasher is plugged into the electricity supply using a 3 pin plug with a grounding contact the electrical socket must be easily accessible after the dishwasher is installed so that it can be disconnected from the elec...

Page 10: ...chanism is working correctly The door springs must be evenly adjusted on both sides They are correctly adjusted when the door remains stationary when left half open approx 45 opening angle It is also important that the door cannot fall open The door locking pins automatically retract when the door opens at the end of the drying phase Power bars and extension cords do not guarantee the required saf...

Page 11: ...ishwasher is turned off However the dishwasher must remain connected to the electricity supply The water connection pressure needs to be between 7 25 and 145 psi 50 and 1 000 kPa A damaged dishwasher could be dangerous If the dishwasher gets damaged turn it off at the electricity supply immediately and contact your Miele dealer or Miele Customer Service The manufacturer s warranty may be invalidat...

Page 12: ...y be installed under a continuous countertop which is se cured to adjacent cabinetry The dishwasher must only be built into a tall cabinet if additional safety precautions are taken In order to safely install the appliance in a tall cabinet please use the tall cabinet installation kit and ob serve the installation sheet provided Otherwise there is the danger of the cabinet tipping over The door sp...

Page 13: ...e dishes to cool until they are comfortable enough to handle before unloading them Only use detergent and rinse aid formulated for domestic dish washers Do not use liquid dish soap Do not use any commercial or industrial detergents These may cause material damage and there is a risk of a severe explosive chemical reaction such as an explosive oxyhydrogen gas reaction Do not fill the rinse aid rese...

Page 14: ...a cloth first if necessary The detergent will clump together if the detergent compartment is not dry and this may mean that it is not fully rinsed out Accessories and parts Only use original Miele accessories If other parts are used war ranty performance and if applicable product liability claims will be invalidated Miele will guarantee to supply functional spare parts for a mini mum of 10 years a...

Page 15: ...l interference These devices must accept any interference received including in terference that may cause undesired operation FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be in stalled and operated with minimum distance 8 20 cm between the radiator and your body Industry Canada Statement ...

Page 16: ...a thick framed box Additional information and com ments Additional information and comments are contained in a narrow frame Instructions for the user Instructions on how to operate the dish washer are identified by marked operat ing steps They explain the procedure step by step Operating steps are indicated by a black square bullet point Example Select the setting you want and press OK to confirm ...

Page 17: ...structions for operating the dishwasher installation sheet for installing the dishwasher other installation accessories for in stalling the dishwasher see installa tion sheet funnel for filling the reactivation salt if available additional printed matter and add ons if required ...

Page 18: ...rview a Top spray arm b Cutlery tray depending on model c Upper basket depending on model d Middle spray arm e Aeration valve f Bottom spray arm g Filter combination h Salt reservoir i Data plate j Rinse aid reservoir k Detergent compartment ...

Page 19: ...s displayed To confirm messages e buttons For program selection For changing the values displayed For scrolling to other menu pages f Display For further information see Display functions under Guide to the appli ance g Back button For navigating back to the previous menu or deleting values which have been set previously h Program options button Express for reducing the program cycle time IntenseZ...

Page 20: ... dish washer back on The OK button is used to confirm a message or setting and also to move to the next menu or another level Under More a scroll bar will ap pear in the right of the display This of fers further options These options can be shown using the buttons You can alter the dishwasher s controls to suit changing requirements in the Settings menu see Settings The option which is selected wi...

Page 21: ...r the proper functioning and safe use of the equipment Handling these mate rials improperly by disposing of them in your household waste can be harmful to your health and the environment There fore please do not dispose of your old appliance with regular household waste and follow local regulations on proper disposal Consult with local authorities dealers or Miele in order to dispose of and recycl...

Page 22: ...automatically retract To prevent a technical fault do not hold the door locking pins firmly when they are retracting If the door is opened during operation all functions are automatically inter rupted Risk of scalding due to hot wa ter During operation water in the dish washer may be very hot During operation only open the door with extreme caution Risk of injury due to door open ing automatically...

Page 23: ...iFi network will increase energy con sumption even when the dishwasher is turned off Make sure that your WiFi network signal strength is strong enough at the installation site of your dish washer Availability of the WiFi connection The WiFi connection shares a frequency range with other appliances including microwave ovens and remote control toys This can cause sporadic or even complete connection...

Page 24: ...e buttons and confirm with OK For further information on setting the language see Language under Set tings A check will appear next to the lan guage that has been set Setting up Miele home The message Set up Miele home will ap pear on the display To set up Miele home now confirm by touching OK Tip To postpone setup until later select the option Skip and confirm with OK There are 2 ways of connecti...

Page 25: ... event of any service calls Enter the water hardness below ____________ gpg dH The dishwasher is programmed at the factory for a water hardness level 1 gpg 1 dH Set the water hardness level in your area and confirm with OK See Water hardness under Set tings for more information Finally prompts will appear in the dis play After confirming these prompts with OK the messages Refill salt and Refill ri...

Page 26: ...ents If the water in your area is very soft and constantly lower than 5 gpg 5 dH German scale you do not need to add reactivation salt The salt refill indicator will automatically turn off after the water hardness has been set accordingly see Water hardness under Settings Damage to the water softener from detergent Dishwasher detergent will damage the softener assembly Do not fill the salt reservo...

Page 27: ...d to the wash items The cap should therefore only be re moved in order to refill the salt reser voir Fill the salt reservoir with approx 1 l of water first use only Place the funnel provided over the salt reservoir and carefully fill with re activation salt until the reservoir is full The salt reservoir holds up to 2 2 lb 1 kg of salt depending on the type of salt used Clean off salt residues from...

Page 28: ...e salt reser voir cap you must run the QuickIntenseWash program with the Express program option se lected without wash items in the dishwasher This will dissolve and re move any traces of salt from the wash cabinet After the salt reservoir has been filled the refill indicator may still appear in the display if the salt concentration has not yet reached the correct level In this case still confirm ...

Page 29: ... can be damaged by high concentrations of acid Under no circumstances should you use citric acid with a higher acid content If you only ever wish to use combina tion detergent products in your dish washer you do not need to add rinse aid However for optimum rinsing and drying results use dishwasher deter gent and add reactivation salt and rinse aid separately If you only ever use combination de te...

Page 30: ...id firmly until you hear it click into place Otherwise water can enter the rinse aid reservoir during a program Wipe up any spilled rinse aid This prevents excess foam developing during the next program You can adjust the rinse aid dosage for best wash results see Rinse aid under Settings Filling the rinse aid reservoir When Refill rinse aid appears in the display the reservoir contains sufficient...

Page 31: ... buttons and confirm with OK The first option in the Settings menu will appear in the display For more information about the display functionality see Display functions under Guide to the appliance Changing settings Use the buttons to select the menu option you want to change and confirm your selection with OK Sub menu options that have already been selected will have a check be side them Use the ...

Page 32: ...ur dishwasher is fitted with a water softener The dishwasher must be pro grammed to the correct water hard ness for your area Your local water authority will be able to advise you of the water hardness level in your area Where the water hardness fluctuates e g between 10 16 gpg 10 15 dH always program the dishwasher to the higher value 16 gpg 15 dH in this example If the water hardness in your are...

Page 33: ...21 22 23 40 22 23 24 41 23 24 25 43 24 25 26 45 25 26 27 47 26 27 28 49 27 28 29 50 28 29 30 52 29 30 31 54 30 31 32 56 31 32 33 58 32 33 34 59 33 34 35 61 34 35 36 63 35 36 38 65 36 37 45 39 47 66 80 37 45 46 59 48 62 82 105 46 59 60 63 107 60 61 70 64 73 109 125 61 70 Setting the water hardness Select the water hardness level in your area and confirm with OK ...

Page 34: ...or smearing appears on dishes and glassware Decrease the rinse aid dosage Miele home Your dishwasher is equipped with an in tegrated WiFi module You can connect your dishwasher to your WiFi network This will increase the energy consump tion even when the dishwasher is turned off The Settings and Miele home set tings menus will be added as addi tional menu options Make sure that your WiFi network s...

Page 35: ...our dishwasher Call up information on the program sequence of your dishwasher Set up a Miele home network with other WiFi enabled Miele appliances Connect using WPS As an alternative to networking via the Miele app you can connect your dish washer to your WiFi network using WPS Wireless Protected Setup Your WiFi router must support WPS Confirm the message Press WPS but ton with OK Activate the WPS...

Page 36: ...router and the associated IP address Select OK to confirm the messages Set up again This menu option only appears if you have already connected your dish washer to your WiFi network Connect using App Select the Connect using App menu option and confirm with OK Follow the instructions in the app Connect using WPS Select the Connect using WPS menu option and confirm with OK Follow the instructions o...

Page 37: ...te update The RemoteUpdate menu option is only displayed and can only be se lected if the requirements for using Miele home have been met see Miele home under Before using for the first time The RemoteUpdate function is used for updating the software in your dish washer If an update is available for your dishwasher it will automatically download it Updates will not be in stalled automatically They...

Page 38: ...updates can only be carried out by Miele Customer Ser vice Display brightness You can set the display brightness to one of 7 different levels Buzzer A sequence of audible signals will sound at the end of the program or if there is a fault provided that the audi ble signals have been activated The audible signals at the end of a pro gram and the alarm tone in the event of a fault will sound 4 times...

Page 39: ...of the programs If you activate this function the pro gram cycle times and the main wash temperatures will increase The water and energy consumption may increase If this function is turned on it will be ap plied to all programs until it is turned off again Extended drying You can select this function in order to increase the program drying perfor mance If you activate this function the pro gram cy...

Page 40: ... module Miele uses proprietary or third party software that is not covered by open source licensing terms This software these software components are pro tected by copyright The copyrights held by Miele and third parties must be respected This communication module contains software components which are distrib uted under open source license condi tions The open source components contained in the a...

Page 41: ...ms of energy and water consumption Choose a program that best suits the degree of soiling and the type of dishes being washed see Program overview Select the Normal program for en ergy saving dishwashing This pro gram is the most efficient in terms of its combined energy and water con sumption for cleaning dishes with a normal level of soiling If you have a hot water connection choose the Energy S...

Page 42: ...e baskets Tall narrow hollow items such as champagne glasses should be placed in the center of the basket rather than in the corners This en sures the hollow items are more eas ily accessed by the water jets Concave items such as mugs or bowls should be placed at an angle so that the water can run off The spray arms must not be blocked by items which are too tall or hang through the baskets Test f...

Page 43: ...es Silverware previously cleaned with a silver polish may still be damp or spot ted at the end of a program where wa ter has not run off smoothly Tip Rub the silver dry with a cloth Damage due to caustic alkaline detergents Aluminum parts e g the grease fil ters of ventilation hoods can be damaged by caustic alkaline deter gents In extreme cases there is a risk of an explosive chemical reac tion s...

Page 44: ...Loading the dishwasher 44 Loading examples Loading for 10 standard place settings with cutlery tray Upper basket Lower basket Cutlery tray ...

Page 45: ... weight and delicate items such as cups saucers glasses dessert bowls etc Shallow pans or casserole dishes can also be placed in the upper basket Long items such as soup ladles and mixing spoons should be placed lying down across the front of the upper basket Loading the FlexCare cup rack You can put cups small bowls and flat dishes on the FlexCare cup rack Glasses can be arranged along the cup ra...

Page 46: ...e cup rack You can set the height and depth of the cup rack at 2 different levels so that it can accommodate larger cups and so that taller items can be placed under neath it Pull the cup rack upward and click it into the desired position see arrows ...

Page 47: ...from recesses Make sure however that the basket can slide smoothly in and out of the wash cabinet Pull out the upper basket To raise the upper basket Lift the basket until it clicks into place To lower the upper basket Pull upwards on the levers at either side of the upper basket Adjust the basket to the desired height and then push the levers se curely back down into position When adjusting the u...

Page 48: ...owls and saucers The spikes can be lowered to make more room for large items e g pots pans and dishes Press the yellow lever downward and then lower the spikes Loading the FlexCare glass holder with MultiClips The silicone elements in the glass holder provide a stable and secure hold for delicate stemware Stemware such as wine glasses champagne flutes and beer glasses can be leaned against the gla...

Page 49: ...Loading the dishwasher 49 The MultiClips enable you to fasten wash light items such as those made from plastic onto the glass holder Fold up the MultiClips Secure light items to the MultiClips ...

Page 50: ...e for spoons etc Spoon heads should be placed in con tact with at least one of the serrated re tainers on the base of the cutlery tray to ensure that water runs off them freely If spoon handles do not fit between the holders then lay them the other way round Arrange tall items such as cake server so that they do not block the upper spray arm Both rows of spikes in the middle sec tion of the cutler...

Page 51: ...nts are mildly alkaline and contain enzymes and oxy gen based bleaching agents There are different types of detergent Powder and liquid gel detergents These detergents allow you to adjust the amount dispensed according to the amount of wash items and the level of soiling Tab detergents These are suitable for most levels of soiling As well as the usual detergents combi nation products are also avai...

Page 52: ... door safety lock depending on model Detergent dispensing The detergent compartment holds a maximum of 3 1 2 tablespoons There are marks in the detergent com partment to aid with dispensing 1 1 4 2 tablespoons 20 30 ml When the door is opened to a horizontal position they show the approximate fill level in ml and the maximum fill height Follow the detergent dosage recom mended by the manufacturer ...

Page 53: ...k into place The detergent must not cause the detergent compartment lid to get stuck This can prevent the lid from opening during the program Do not overfill the detergent com partment Ensure that the detergent packaging is properly closed after use This pre vents the detergent from getting damp and clumping together You can also apply a small amount of detergent to the inner panel of the door in ...

Page 54: ... your program according to the type of load and the degree of soiling The different programs and their uses are described under Program over view Use the Program button to select the program required The indicator light next to the program selected will come on Additional programs can be selected under More Use the Program button to select the More option The first of the additional programs will ...

Page 55: ...to standard test loads and temperatures Each time a program is run the control module calculates the program duration required depending on the temperature of the water taken into the dishwasher and the amount of dishes Starting a program Start the program by closing the door within 4 seconds of the last press of a button If necessary confirm the previously displayed message with OK The in operati...

Page 56: ...n for a few minutes at the end of the pro gram Risk of damage due to steam Steam from the dishwasher could damage the edges of delicate coun tertops when you open the door at the end of the program if the fan is no longer running If you have deactivated the auto matic door opening function see AutoOpen under Settings but would still like to open the door at the end of the program then make sure th...

Page 57: ... damage from leaking wa ter Leaking water can cause damage If the dishwasher is not going to be used for a longer period of time e g during vacations the water supply should be turned off Unloading the dishwasher Dishes tend to break and chip more easily when they are hot Allow the dishes to cool until they are comfortable enough to handle before unloading them The dishes will cool much faster if ...

Page 58: ... pro gram If a program is canceled important program stages may be missed A program should only be canceled in the first few minutes If a program has already started and you wish to cancel it proceed as fol lows Open the door Turn the dishwasher off with the button Confirm the query Turn appliance off with OK If you would like to select another pro gram Turn the dishwasher on again with the button...

Page 59: ...ore adding detergent Wipe dry with a cloth first if necessary Do not use any liquid detergents These can leak out Danger to health due to deter gent To prevent children coming into con tact with dishwasher detergent Do not fill the detergent dispenser until just before starting the pro gram i e before you activate the timer Activating the timer Open the door Turn the dishwasher on with the button ...

Page 60: ...ally The time left will appear in the display and the Timer indicator light will go out Changing or deleting the timer time You can change the time set for the timer or delete it Open the door Press the Timer button Use the buttons to select the Change or Delete function and confirm with OK After confirming the Change function with OK you can change the time set for the timer After confirming the ...

Page 61: ...u want Confirm with OK The message MobileStart active will ap pear on the display Turn the dishwasher off with the button Close the door The dishwasher can now be operated remotely using the Miele app The Remote start option will remain ac tivated until you deactivate it again un der Additional programs Settings The option will also remain active if you turn the dishwasher off and back on again in...

Page 62: ...31 158 55 70 China Crystal For temperature sensitive glassware and lightly soiled dishes use 50 detergent recommended GlassCare program for temperature sensitive glasses and dishes with light soiling 113 45 131 158 55 70 Quick Intense Wash Quick program for standard dishes soiling that has not dried on 149 65 140 60 SaniWash To sanitize dishware e g baby bottles cutting boards and preparation dish...

Page 63: ... 20 0 01 0 15 0 9 3 5 0 21 0 21 0 95 1 05 2 2 8 5 4 07 3 53 2 Values were calculated under standardized testing conditions In practice there may be variations to these figures due to variable conditions and data recorded by the sensors Durations shown will reflect your household conditions Selecting program options will also affect consumption levels and program durations see program options The e...

Page 64: ...mperature must be 115 F 45 C for light to normally soiled dishes Filters Wash program for cleaning Miele ventila tion hood filters 167 75 131 158 55 70 Clean Machine Special cleaning program to remove grease deposits from the dishwasher 167 75 158 70 Sensor Wash Program for dried on remains and non sensitive loads Temperature waterin take program duration and electricity consumption are automatica...

Page 65: ... 3 59 2 15 3 37 2 Values were calculated under standardized testing conditions In practice there may be variations to these figures due to variable conditions and data recorded by the sensors Durations shown will reflect your household conditions Selecting program options will also affect consumption levels and program durations see program options The energy consumption with a hot water supply in...

Page 66: ...remain active for that particular program until the setting is changed Express The Express option reduces the pro gram cycle time In order to achieve optimum cleaning results the temperature and therefore the energy consumption will increase with this option The time by which the program cycle time is shortened varies according to the selected program Selecting the Express option may take preceden...

Page 67: ...h cabinet and prevent odors from devel oping However if residues such as limescale or grease have been deposited use the Clean Machine program to clean the dishwasher see Additional pro grams under Program overview with dishwasher cleaner see Clean Machine under Optional acces sories Follow the dosage recom mended by the manufacturer on the packaging Miele cleaning and care products are available ...

Page 68: ... appliance front with a clean soft sponge and a solution of warm water and liquid dish soap After cleaning wipe the surfaces dry using a soft cloth A clean damp microfiber cloth with out detergent can also be used To avoid damaging the external sur faces do not use the following cleaning agents containing soda am monia acids or chloride cleaning agents containing lime scale remover abrasive cleani...

Page 69: ...tion system and cause a blockage Do not run a wash program without the lower spray arm or without the fil ters When cleaning the filters and spray arms make sure that coarse soiling cannot get into the circulation sys tem Turn off the dishwasher Removing the cutlery tray if present In order to be able to remove the upper spray arm you first have to remove the cutlery tray if present Pull out the c...

Page 70: ...Rotate the screw thread of the middle spray arm clockwise and remove the spray arm Removing the lower spray arm Remove the lower basket Rotate the screw thread of the lower spray arm counterclockwise and pull the spray arm upward to re move Cleaning the spray arms Use a pointed object to push food particles that are stuck in the spray arm jets into the spray arm Rinse the spray arm thoroughly unde...

Page 71: ...ewing window points to the lock symbol Make sure the spray arms can rotate freely Damage due to soiling entering the circulation system The lower spray arm is used to se cure the filter combination Without filters coarse soiling can enter the circulation system and cause a blockage Do not run a wash program without the lower spray arm or without the fil ters Inserting the cutlery tray if present S...

Page 72: ...he filters and spray arms make sure that coarse soiling cannot get into the circulation sys tem The filters can become blocked by soil ing that collects over time The level of soiling and time it takes before the fil ters need cleaning will vary depending on use The message Check filters will appear in the display after every 50 program se quences Check the filter combination Clean if necessary Th...

Page 73: ...e filter combination so that it lies flat in the base of the wash cab inet Refit the lower spray arm to the filter combination using the screw thread Rotate the screw thread clockwise until the arrow in the viewing window points to the lock symbol Damage due to soiling entering the circulation system The lower spray arm is used to se cure the filter combination Without filters coarse soiling can e...

Page 74: ... Disconnect the dishwasher from the power supply To do this turn off at the electrical socket and withdraw the plug Turn off the water supply faucet Unscrew the water intake valve Take the seal ring out of the screw connection Using pointed pliers take hold of the plastic filter bar and pull it through the filter Rinse the filter under running water Reassemble in reverse order Screw the screw conn...

Page 75: ...hwasher from the power supply To do this turn off at the electrical socket and withdraw the plug Take the filter combination out of the wash cabinet see Cleaning the fil ters under Cleaning and care Scoop the water out of the wash cab inet using a suitable small container or utensil Press the catch of the drain pump cover inwards Tip the cover inwards until it is re leased Rinse the cover thorough...

Page 76: ... pump Carefully remove all foreign objects from the drain pump Check the drain pump impeller by manually turning it You will feel a little resistance when you turn the impeller Refit the cover by placing it down vertically from above Ensure that the catch engages cor rectly Damage due to incorrect clean ing The components are delicate and can be damaged during cleaning Take care when cleaning the ...

Page 77: ...s Problem Possible cause and solution The dishwasher does not start The door is not properly closed Raise the door upward until the catch engages The dishwasher is not plugged in Insert the plug The circuit breaker has tripped Reset the breaker see data tag for the correct fuse rating If the breaker trips again contact Miele Customer Service The dishwasher is not turned on Turn the dishwasher on w...

Page 78: ...ired program Close the door If the fault message appears again there is a techni cal fault Turn off the dishwasher Turn off the water supply Contact Miele Customer Service Waterproof The Waterproof system has reacted Turn off the dishwasher Turn off the water supply Contact Miele Customer Service Fault F78 Circulation pump fault Turn off the dishwasher Turn the dishwasher back on Select the desire...

Page 79: ... Fault F33 The door does not open automatically There may be a technical fault Open the door manually see Opening the door under Before using for the first time and turn the dishwasher back on again If the same fault message appears again contact Miele Customer Service The door locking pins do not retract after the door is opened There may be a technical fault Turn the dishwasher back on If the sa...

Page 80: ...ly valve all the way Intake Before remedying the fault Turn off the dishwasher Water intake fault Open the water supply faucet all the way and start the program again Clean the water intake filter see Cleaning the wa ter intake filter under Cleaning and care The water connection pressure is lower than 7 25 psi 50 kPa Seek professional advice The on site connection for the water drainage may be too...

Page 81: ...nding The following message appears on the display Drain Before remedying the fault Turn off the dishwasher Water drainage fault There might be water in the wash cabinet Clean the filter combination see Cleaning the fil ters under Cleaning and care Clean the drain pump see Cleaning the drain pump under Cleaning and care Remove any kink or loop in the drain hose ...

Page 82: ...efore the FlexiTimer start time is reached Press the OK sensor button and close the door within 4 seconds The indicator lights and the display are dark The dishwasher has turned off automatically to save energy Turn the dishwasher on again with the button Detergent residue is left in the detergent com partment at the end of a program The detergent compartment was still damp when de tergent was add...

Page 83: ...medying the fault Turn off the dishwasher The filter combination in the wash cabinet is clogged Clean the filter combination see Cleaning the fil ters under Cleaning and care The drain pump is blocked Clean the drain pump see Cleaning the drain pump under Cleaning and care The drain hose is kinked Remove any kinks from the drain hose ...

Page 84: ...are not secure in the wash cabinet Carefully open the door and rearrange the wash items so that they sit securely There is a foreign object e g glass shard in the drain pump Remove the foreign object from the drain pump see Cleaning the drain pump under Cleaning and care Knocking noise in the water pipes This may be caused by the on site installation or the cross section of the piping However this...

Page 85: ...ou are using Items are blocking the path of the spray arms Carry out a rotation check and if needed rearrange the items so that the spray arms can rotate freely The filter combination in the wash cabinet is not clean or was incorrectly installed This may have caused the spray arm jets to become blocked Clean and or install the filter combination correctly Clean the spray arm jets if necessary see ...

Page 86: ...Dry function see Extra Dry un der Settings You have used combination products that have insuf ficient drying performance Switch to another detergent or replenish the rinse aid see Rinse aid under Before using for the first time Glassware has a brown or blue tinge The film cannot be wiped off Ingredients from the detergent have formed a de posit Switch to another detergent straight away Glassware i...

Page 87: ...ff The rinse aid dosage is set too low Increase the dosage see Rinse aid under Set tings The salt reservoir is empty Fill the salt reservoir see Reactivation salt under Before using for the first time The salt reservoir cap has not been screwed on cor rectly Replace it making sure that it screws back on cor rectly Unsuitable combination detergents were used Switch to another detergent If using tab...

Page 88: ...shwasher proof A program was not run after reactivation salt was added Traces of salt have got into the normal wash cycle Always run the QuickIntenseWash program with the Express program option selected and without any dishes in the dishwasher after adding reactivation salt The salt reservoir cap has not been screwed on cor rectly Replace it making sure that it screws back on cor rectly ...

Page 89: ... number of your appliance SN when contacting Miele Customer Ser vice Both pieces of information can be found on the data plate The data plate is located on the right side of the door EPREL database From March 1 2021 information on en ergy labeling and ecodesign require ments will be available in the European Product Database EPREL You can find the product database at the follow ing link https epre...

Page 90: ...r Service 90 Appliance warranty and prod uct registration You can register your product and or view the manufacturer s warranty terms and conditions for Miele appliances and vacuum cleaners at www mieleusa com ...

Page 91: ...is important to use the right dishwasher detergents Not all off the shelf products deliver the same results in all dishwashers For this reason Miele offers dishwasher products specifically designed for Miele appliances Detergent tabs Sparkling results even with stubborn food deposits Combination product with other func tions such as rinse aid salt and glass protection additives Phosphate free kind...

Page 92: ...teria and asso ciated unpleasant odors Ensures excellent dishwashing re sults Descaling agent Removes heavy limescale deposits Mild and gentle with natural citric acid Dishwasher conditioner Removes odors limescale and light deposits Maintains the elasticity and leak tightness of the seals Dishwasher freshener Neutralizes unpleasant odors Fresh pleasant lime and green tea scent Easy and convenient...

Page 93: ...untry in which the dishwasher is being oper ated Connect the dishwasher to a drinking water supply The dishwasher may be connected to cold or hot water up to max 150 F 65 C supplies We recommend connecting to a cold water supply to reduce energy con sumption If energy saving water heating sources such as solar energy circulation sys tems are used we recommend con necting to the hot water This save...

Page 94: ...on pressure is too high a pressure reduc ing valve must be installed Risk of damage from leaking wa ter The connection point is subject to water pressure Water leaking from it can cause damage You should therefore open the faucet slowly and check for leaks Correct the position of the seal and screw thread if appropriate Risk of damage from leaking wa ter The intake hose is under water pres sure Th...

Page 95: ...o the drainage outlet on site use the supplied hose clip see the installation diagram The hose can be directed to the left or the right of the appliance The on site connector for the drain hose can be used for various hose diameters If the connector extends too far into the drain hose it must be shortened Other wise the drain hose can become clogged Only use a Miele approved connection piece when ...

Page 96: ...m must be vented Otherwise a siphoning effect during a program can cause the appliance to empty itself of water Open the dishwasher door fully Remove the lower basket Insert a screwdriver into the middle opening of the vent valve in the left wash cabinet wall Press the screwdriver further into the opening and push it through the membrane behind The vent opening for the water drain is now open ...

Page 97: ...ce for the electrical cur rent This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropri ate outlet that is installed and grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can result in electric shock Do not modify the plug provided with the applianc...

Page 98: ...l supply This data must correspond to prevent machine damage Consult an electri cian if in doubt GROUNDING INSTRUCTIONS THIS APPLIANCE MUST BE GROUNDED This appliance must be connected to a grounded metal permanent wiring sys tem or an equipment grounding con ductor must be run with the circuit con ductors and connected to the equip ment grounding terminal or lead on the appliance Prior to making ...

Page 99: ...r sound emission tests The dishwasher must be set up according to the following specifications Install the dishwasher into an analyzing unit Secure the front panel Push the provided fleece strips depending on model under the toe kick until it is flush with the appliance feet Push the toe kick into place in such a way that it is flush with the door panel ...

Page 100: ...Sound emission testing 100 Remove the protective film from the provided insulating strip depending on model Stick the insulating strip onto the front top edge of the toe kick board ...

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Page 103: ...r Service Canada Importer Miele Limited Headquarters and Miele Centre Customer Service Support Phone 888 99 MIELE 64353 info mieleusa com www mieleusa com 161 Four Valley Drive Vaughan ON L4K 4V8 www miele ca Customer Care Centre Phone customercare miele ca 800 565 6435 905 532 2272 International Headquarters Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Germany ...

Page 104: ...M Nr 11 694 110 01 en US G 5892 ...

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Miele G 5000, Operating Instructions Manual

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