Frequently asked questions
149
Noises
Problem
Possible cause and solution
There is a knocking noise
in the wash cabinet.
One or more spray arms are knocking against the wash
load.
Cancel the program. To do this, follow the instructions in
“Canceling a program.”
Arrange the wash load so it cannot obstruct the spray
arms.
Make sure the spray arms are not obstructed.
Start the program again.
There is a rattling noise in
the wash cabinet.
Items are not properly secured in the wash cabinet.
Cancel the program. To do this, follow the instructions in
“Canceling a program.”
Rearrange the load so that items are secure.
Start the program again.
Knocking noise in the wa-
ter pipes.
This may be caused by the on-site installation or the cross-
section of the piping. It has no affect on the function of the
machine.
Contact a qualified plumber.
Printer/serial interface
Problem
Possible cause and solution
Serial printer fault: no paper
The printer has run out of paper.
Replenish the paper.
Serial printer fault: offline
The machine cannot connect to the printer.
Switch the printer on.
Check the connection between the machine and the
printer.
If in doubt, have the configuration of the interface
checked by a qualified person.
If the printer has been replaced, the printer type must be
adjusted in the interface configuration.
Serial printer fault: general
fault
The printer is not ready for operation.
Check the printer for fault messages.
Change the printer cartridge if necessary.
Network down
The communication module has identified a network inter-
ruption or cannot establish a connection.
Consult your network administrator.
If the problem cannot be resolved:
Contact Miele Service.
