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Service
Contact in case of malfunction
In the event of any faults which you
cannot remedy yourself, please contact
Miele.
Contact information for Miele can be
found at the end of this document.
Please note that telephone calls may be
monitored and recorded for training
purposes and that a call-out charge will
be applied to service visits where the
problem could have been resolved as
described in this booklet.
Warranty
The manufacturer's warranty for this ap-
pliance is 2 years.
For more information about country
specific warranty terms and conditions,
please contact Miele.
Optional accessories
Follow the flooring manufacturer’s
cleaning and care instructions.
We recommend using only genuine
Miele accessories bearing the “ORI-
GINAL Miele” logo on the packaging.
Only these will guarantee the optimum
performance of your vacuum cleaner
and the best possible cleaning results.
Please note that faults and damage
caused by use of accessories which
do not bear the “ORIGINAL Miele”
logo on the packaging are not covered
by the vacuum cleaner warranty.
Purchasing accessories
Original Miele accessories are available
from the Miele webshop, the Miele Cus-
tomer Service Department and from
your Miele dealer.
Original Miele accessories are identified
by the “ORIGINAL Miele” logo on the
packaging.
With 3D4U, Miele also offers free ac-
cessories to download for your 3D
printer (www.miele.com, Service,
3D4U).
Certain models are supplied with one or
more of the following accessories as
standard.
Floorheads / brushes
(only available in selected countries)
TurboTeQ Turbobrush (STB 305-3)
This brush is ideal for cleaning cut pile
carpet.
