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RackLink™ Series

Quick Start Guide

 

 

  I-00469              Rev E

NOTE

: Access software downloads, firmware updates, and the RackLink Premium Owner's Manual at 

www.middleatlantic.com or contact support at 1-800-266-7225.

SETTING UP THE RACKLINK HARDWARE

1. Install the device in the location it will reside.

2. Plug the device into a properly grounded AC power source.

3. Connect the device to your network using a standard Cat5e cable (or better, not provided).

4. If connecting to a control system using the RS-232 port, you will need a female to female null modem cable

  (not provided).

NOTE

: The default IP address is 192.168.1.200.

USING WEB INTERFACE OPERATIONS

NOTE

• Refer to the RackLink Premium Owner's Manual (I-00468) at www.middleatlantic.com for comprehensive  

 

  web interface operations.

• Middle Atlantic Products recommends updating your device to the latest firmware version. Download the  

 

  latest firmware updates at www.middleatlantic.com or contact support at 1-800-266-7225 and follow the  

 

  “Updating Your Firmware” topic at the end of this guide.

USING THE FREE MIDDLE ATLANTIC PRODUCTS DDNS SERVICE

Take advantage of the free DDNS service provided by Middle Atlantic Products by contacting support at 

1-800-266-7225.

TROUBLESHOOTING

Forgotten Password

:

Press the Restore Defaults button on your device. This will default the login to admin and the system forces you to 

change the default password for security purposes.

NOTE

: Pressing this button also defaults your device to using DHCP.

Cannot Access Web Interface

:

Verify if you are able to access a standard web page, such as www.google.com.

Verify the green LED on the Ethernet port is lit (not flashing) and the yellow LED is flashing.

Unit Will Not Operate After Firmware Upgrade

:

Contact Middle Atlantic Products technical support at 1-800-266-7225.

RackLink Not Receiving Power

:

Check that your power cable is securely fastened and confirm the circuit breaker on the unit is in 

the ON position.

Plug another device into the same receptacle and see if the other unit receives power.

INSTALLING THE DEVICE DISCOVERY SOFTWARE

1. Dowload the 

setup.exe

 installation file at www.middleatlantic.com or contact support at 1-800-266-7225.

2. Run the 

setup.exe

 file on a computer connected to the same network on which your RackLink device  

 

 resides.

NOTE

: The default installation path is C:\Program Files\Middle Atlantic Products\RackLink Discovery, however, this 

location may be changed to a different installation location, if desired.

3. Follow the installation steps until the Device Discovery Tool opens on your computer.

4. When launched, the Device Discovery Tool discovers and lists all RackLink devices on the same subnet.

5. Locate the specific device you wish to access from the list and click the corresponding Device Control  

 

  button on the same row.

  The device’s web interface appears.

6. Log into the system using the default login and password: (admin/admin).

NOTE

: After logging in for the first time, the system forces you to change default passwords for security purposes.

7. After logging in, access the Setup tab to configure your device’s attributes.

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