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FPD Touch Monitors Installation Guide
MicroTouch Support Services
MicroTouch provides extensive support services through our technical
support organization, web site, and bulletin board system (BBS).
MicroTouch Technical Support
Technical Support is available as follows:
•
24 hours a day, Monday through Friday (excluding holidays)
•
9:00 a.m. to 5:00 p.m. Eastern Standard Time, Saturday and
Sunday (excluding holidays)
Whenever you contact Technical Support, please provide the
following information:
•
Part number and serial number from the MicroTouch label on your
monitor
•
Version number of your MicroTouch TouchWare
•
Make and model of your personal computer
•
Name and version number of your operating system
•
Type of mouse connected to your system
•
List of other peripherals connected to your computer
•
List of application software in use
You can contact MicroTouch Technical Support by calling the hot line,
sending a fax, or sending electronic mail.
•
Technical Support Hot Line: 978-659-9200
•
Technical Support Fax: 978-659-9400
•
Technical Support E-Mail: [email protected]
