Warranty conditions
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Warranty conditions
Federal Republic of Germany
1 The warranty conditions solely apply to purchases made in the Federal Republic of Germany.
2 In other countries, the warranty regulations of the respective country or warranty regulations of
the seller shall apply.
3 The following conditions are only valid for private use.
4 The warranty period 24 months begins upon the conclusion of the purchase contract or the
day on which the device is delivered to the buyer (end customer).
5 Warranty claims can only be asserted when accompanied by proof of purchase date in the form
of the original sales receipt issued automatically by the seller.
6 We ask you to return defective devices together with the purchase receipt either via the
specialist dealer or directly to the company Metz mecatech GmbH, Central Customer Services,
Ohmstraße 55, D-90513 Zirndorf, Germany in a safe and secure manner with a detailed
description of the complaint. Outward and return shipping is at the risk of the buyer.
7 The warranty is based on devices which become defective due to a recognized error in
fabrication or the materials used and which are subsequently repaired or replaced, should
repairing the device entail disproportionate expense. Further liability, particularly for damage
which did not arise on the basis of the device itself, is excluded. This shall not apply in the case
of intentional acts or gross negligence for which the assumption of liability is mandatory.
Warranty services do not extend the warranty period and replaced or improved parts do not
establish a new warranty period.
8 Improper handling and interventions by the buyer or third parties cause warranty obligations
and all other claims to expire. The warranty furthermore excludes damage or faults caused by
non - compliance with the instruction manual, mechanical damage, expended batteries, force
majeure or water/lightning etc. Furthermore, the warranty does not cover wear, consumption or
excessive use. This particularly affects the following parts: contacts.
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Metz mecatech GmbH
Ohmstraße 55
D-90513 Zirndorf
www.metz-mecatech.de
