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Service functions and error messages
Page 110
Product Manual
“Servo drive DIS-2 310/2 FB FS STO“
Version 4.0
Table 44:
Error overview
Error
no.
CAN
error code
Meaning
Possible
causes/measures
Response
time
Reaction
C E W
3
4310
Motor
overtemperature
Check the configuration of the
temperature monitoring system.
Is the temperature sensor wired
correctly?
Is the movement of the mechanical
system impaired or is the motor too
hot?
< 100 ms
X X X
4
4210
Undertemperature/
overtemperature of
the electronic
system
Temperature of the electronic power
system < -40°C or > 85°C.
Has the DIS-2 been heated up by the
motor? If necessary, decouple the
DIS-2 thermally.
Check/improve the installation and
cooling conditions.
< 100 ms
X X
5
7392
SINCOS supply
error
Is the angle encoder connected?
Is the angle encoder cable
defective?
Is the angle encoder defective?
Check the configuration of the angle
encoder interface.
< 5 ms
X
6
7391
SINCOS-RS485
communication
error
Is the angle encoder connected?
Is the angle encoder cable
defective?
Is the angle encoder defective?
Check the configuration of the angle
encoder interface.
Is a new or unknown SINCOS
encoder being used?
< 5 ms
X
7
7390
SINCOS track
signal error
Is the angle encoder connected?
Is the angle encoder cable
defective?
Is the angle encoder defective?
Check the configuration of the angle
encoder interface.
< 5 ms
X