Metrologic MS7600, Service Manual

Page: 21 / 39

7-12
TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
The bar code may have been
printed incorrectly
Check if it is a check digit/character/or border
problem
The scanner is not configured
correctly for this type of bar
code
Check if check digits are set properly
Scanner beeps at some bar
codes and NOT for others
of the same bar code
symbology
The minimum symbol length
setting does not work with the
bar code
Check if the correct minimum symbol length is
set
KEYBOARD WEDGE ONLY
The unit scans the bar code
but there is no data
Configuration is not correct
Make sure the scanner is configured for the
appropriate mode.
The unit scans but the data
is not correct
Configuration is not correct
Make sure that the proper PC type AT, PS2 or XT
is selected. Verify correct country code and data
formatting are selected. Adjust intercharacter
delay SYMPTOM
The unit is transmitting
each character
Configuration is not correct
Increase the interscan code delay setting. Adjust
whether the F0 break is transmitted. It may be
necessary to try this in both settings.
Alpha characters show as
lower case
Computer is in Caps Lock mode
Enable Caps Lock detect setting of the scanner to
detect whether the PC is operating in Caps Lock