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Service & Parts Manual original Instructions
Part Number 32Z3810GB
Issue 1

PR

ODUC

DE

TAILS

1

5

8

10

11

12

2

6

9

3

4

7

MAIN FEATURES

ON/OFF SWITCH

ON (I) activates the oven, OFF (0) switches the 

oven to standby mode. IT DOES NOT ISOLATE 

INTERNAL WIRING FROM THE MAINS SUPPLY.

CONTROL PANEL

Touch sensitive controls (easyToUCH) for 

controlling oven functions, including diagnostics 

and service mode.

USB menuKey

A socket, located under the logo, allows a USB 

menuKey to be used to update the cooking 

programs and oven firmware on the pcb’s.

OVEN CAVITY

The oven cavity is mostly constructed from 

stainless steel panels which must be kept clean 

to avoid contamination of food products and 

allow the oven to perform at peak efficiency.

IMPINGER PLATES (Upper & Lower)

Direct the air in the cavity. They must be cleaned 

on a regular basis, and kept free of debris.

OVEN DOOR

The twin-skinned door has a thermally insulated 

inner section to lower the surface temperature 

and incorporates a microwave choke.

DOOR SEAL

Provides a tight seal around the door and 

must be kept clean. The seal must be checked 

regularly and replaced if worn or damaged.

AIR FILTER

The air intake provides cooling air for internal 

components and must be cleaned daily and 

must NOT be obstructed. The filter must be in 

place for the oven to function.

STEAM VENT

Vents steam from the oven cavity.

HOT AIR FAN

10 

Circulates hot air through the catalytic 

convertors and oven cavity.

RATING PLATE

11 

The rating plate, located on the rear oven cover, 

states the Model, Serial Number, Electrical 

Ratings and Manufacturers telephone number.

MAINS ELECTRIC POWER CABLE

12 

Located on the rear of the oven and must be 

replaced if worn or damaged.

Summary of Contents for eikon e4

Page 1: ...original Instructions Part Number 32Z3810GB Issue 1 1 eikonTM CAUTION MICROWAVE EMISSIONS DO NOT BECOME EXPOSED TO EMISSIONS FROM THE MICROWAVE GENERATOR OR PARTS CONDUCTING MICROWAVE ENERGY Service P...

Page 2: ...WARNING This symbol is shown if there is a possible risk of personal physical injury or if damage may occur to the equipment The relevant safety precautions MUST be observed and implemented at all ti...

Page 3: ...ange Password M 22 11 COOLING THE OVEN DOWN BEFORE CLEANING 23 11 1 Oven cool down 23 11 2 Preparing to clean the oven 23 12 Cold oven CLEANING INSTRUCTIONS e4 24 SERVICING 13 SERVICING THE OVEN 25 13...

Page 4: ...d off to prevent the oven 1 1 6 from being inadvertently powered up Do not leave the oven unattended without the oven 1 1 7 panels fitted and keep within sight of other personnel when testing the oven...

Page 5: ...tting 10 100 in 1 increments Safety system oven cavity overheat detection How it works The convection fan pulls air in through the grease filter 1 which removes the majority of particulates from the a...

Page 6: ...per Lower 5 Direct the air in the cavity They must be cleaned on a regular basis and kept free of debris OVEN DOOR 6 The twin skinned door has a thermally insulated inner section to lower the surface...

Page 7: ...e4C S V 30 5 H E U 1 GM EU e4CSV305HEU1GMEU model e4C 3200W 1500W 230V 50Hz L N E 4mm EU 3 pin plug USB 1 General Market European Compliances 4 3 EU Directives EMC 2004 108 EC LVD 2006 95 EC RoHS 2002...

Page 8: ...mply with the relevant requirements of the following European standards EN 60335 2 90 2006 EN 60335 1 2002 A11 A1 A12 A2 A13 EN 62233 2008 EN 55014 2 1997 inc A2 2008 in accordance with Category IV re...

Page 9: ...oven for hot air to escape Allow sufficient clearance B in front of the oven for the door to open fully The air intake is located at the lower front of the oven 1 and it is important that the airflow...

Page 10: ...T Earth connection is essential If you are in any doubt about your electrical supply seek the advice of a qualified electrician SINGLE PHASE BLUE NEUTRAL GREEN YELLOW EARTH BROWN LIVE TWIN PHASE GREEN...

Page 11: ...nd that other electrical equipment is connected to L3 N Circuit Breakers TWIN PHASE Circuit Breakers should be rated at 20A per Phase and be Time Delay Motor Start Type European Type C SINGLE PHASE Ci...

Page 12: ...ws at the bottom of the screen indicates there are more temperature choices not shown on screen if necessary use the scroll arrows then select the temperature required to start preheating the oven 4 D...

Page 13: ...ed usually with an audible sound open the door or touch the red X to return to the cook program Note opening the oven door during cooking stops the cooking program and displays a warning Closing the d...

Page 14: ...re to be changed and the oven to be prepared for cleaning with reminders displayed to assist during the cleaning process 5 SETTINGS are used to control the oven settings and functions including time a...

Page 15: ...The temperature displays the set preheated oven temperature To increase or decrease the temperature required select the temperature symbol 2 enter the temperature in the keypad within the limits displ...

Page 16: ...e upper list and the lower list shows other menu items which are available Both lists can be scrolled up or down using the arrows on the extreme right 3 Select an item then choose whether to change it...

Page 17: ...g message appears 6 The cooking timer counts down to zero and makes a sound to indicate an operator action is required at the end of a cooking stage or the end of a cooking program Once the cooking pr...

Page 18: ...for more pictures 6 Select OK to save the Program Group to the Cookbook Select backspace to return to the COOKBOOK MOVE A PROGRAM WITHIN A 9 8 PROGRAM GROUP Example moving the position of the 4 BURGE...

Page 19: ...delete a Program Group Select the Program Group Select the DELETE Program Group symbol Select OK to Delete the Group Scroll to show Program Groups Move the selected Program Group Edit the selected Pro...

Page 20: ...any changed settings 4 OVEN CONTROL SETTINGS 10 Oven mode navigation settings A 10 1 Select the oven mode navigation symbol A 10 1 1 from the Settings menu Select Quick Serve Mode for cooking only 10...

Page 21: ...Select MIN enter the correct Minutes on the 10 5 7 keypad and select OK Select the AM or PM checkbox for a 12 Hour 10 5 8 clock or select 24 for a 24 Hour clock Select the day name shown to cycle thr...

Page 22: ...ts and commences heating up to the PREHEAT temperature ready to cook Remove the USB and keep in a safe place 10 8 7 Reposition the USB cover Restore Factory Defaults K 10 9 Select the factory symbol t...

Page 23: ...continue 4 The cooling progress is displayed and takes approximately 30 minutes 5 The oven is now ready for cleaning Select OK on the screen after completing each stage COOLING THE OVEN DOWN BEFORE CL...

Page 24: ...stic proprietary branded Oven Cleaner onto all the internal surfaces of the oven except the door seal A DO NOT spray directly into the fan opening at the rear inside of the oven 3 For difficult areas...

Page 25: ...CE 4 on the keyboard and select OK to display the error log service information and test options Check the Error Log for details of any logged 13 2 1 oven errors See Errors Diagnostics Servicing secti...

Page 26: ...stick The upload progress is shown followed by the upload status Select backspace 3 times to return to the main 14 2 6 menu Remove the USB memory stick and replace the 14 2 7 USB cover ERROR LOG 14 3...

Page 27: ...er to Door Interlock Adjustment Testing Components section for details close the door and check the colour on the display Green indicates the door adjustment is ok red indicates that the Door Interloc...

Page 28: ...f the green tick symbol is not displayed Select the USB symbol 3 or the same position 15 5 3 if it is not displayed Select one of the USB options 4 or the same 15 5 4 position if it is not displayed F...

Page 29: ...file required 7 15 5 13 Check the file information is correct before 15 5 14 selecting OK 8 Update progress is displayed 9 15 5 15 Select backspace 10 3x to return to the USB 15 5 16 screen shown 11...

Page 30: ...30 Service Parts Manual original Instructions Part Number 32Z3810GB Issue 1...

Page 31: ...uity meter Door Spacer Kit Part No SA1109 Microwave safe 600ml glass beaker Microwave safe 2 litre container Earth Insulation Test 16 2 Disconnect isolate the oven from the power 16 2 1 supply Connect...

Page 32: ...cavity 16 5 2 temperature reading is as close to 0 C as possible Fill a microwave safe container glass or plastic 1 with one litre 1 78 pints of tap water at about 20 C 68 F Measure and record the wat...

Page 33: ...not exceed 5mW cm Procedure Add 275ml of cold water into a 600ml 16 6 1 microwave safe container Place the 600ml container in the centre of oven 16 6 2 and close the door Enter Service mode and select...

Page 34: ...fferent to the 16 7 5 maximum set point scroll up C to select TEMP COMP Temperature Compensation D and enter the password Enter the figure from the temperature reader 16 7 6 on the keypad E and select...

Page 35: ...commission tests are performed following the completion of a service or repair to ensure the oven is operational before handing back to the customer Some of the tests have a countdown timer where fail...

Page 36: ...magnetron filament Even when the oven is not cooking the High Voltage Capacitor has High Voltages present because of the Soft Start circuit High Voltage Rectifier Test Diode 17 2 Board Disconnect and...

Page 37: ...ged before commencing work Remove all connections from the High Voltage 17 3 5 Capacitor Using a D M M check for continuity between 17 3 6 the terminals Results should be as follows Between Terminals...

Page 38: ...wave circuit to operate when the door is closed and the door seal expands Door Interlock Adjustment procedure 18 1 1 Disconnect and isolate the oven from the 18 1 2 electricity supply Allow the oven t...

Page 39: ...r Closed not cooking 3500 RPM 50 5V Door Closed cooking speed as specified by program or setting up to a Maximum of 7000 RPM 100 10V LED Status display A 18 2 3 Inverter Off No supply LED OFF Power On...

Page 40: ...egulations section of this manual before attempting a service or repair CAUTION MICROWAVE EMISSIONS DO NOT BECOME EXPOSED TO EMISSIONS FROM THE MICROWAVE GENERATOR OR PARTS CONDUCTING MICROWAVE ENERGY...

Page 41: ...shown 65 Motor assembly convection fan 24 Gland Power supply cable 52 Magnetron cooling duct LH 62 HT Diode assembly PCB 2 Fuse HT Transformer 10A 85 Transformer 69 Cooling fan motor 9 Capacitor 2 F...

Page 42: ...ion green are fitted the correct way round or the oven temperature readings will be wrong Refit the PM removed from the old SRB to the 2 new SRB Refer to the following PM replacement if a new PM is fi...

Page 43: ...er the service password and select OK to 20 3 3 display the Settings menu see 3 Select the USB symbol 4 20 3 4 Slide the Merrychef badge upwards and insert 20 3 5 the USB Memory Stick into the slot 5...

Page 44: ...13 15 16 17 19 20 21 22 24 25 26 27 28 29 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 62 65 63 68 66 64 69 70 71 72 73 74 75 76 77 78 79 81 67 10 2 3 3 2...

Page 45: ...7 31Z1307 ETHERNET HOLE PLUG 1 EA 1 3 6 28 31Z3154 M4x6 SET SCREW S S A2 IMPINGER 2 EA 1 3 6 1 29 32Z1066 DOOR HANDLE 1 EA 1 3 6 30 32Z4028 HALF SIZE GASTRONOM DISH 1 EA 1 3 6 31 32Z7062 PERSONALITY M...

Page 46: ...2 EA 0 1 2 78 SA390 AIR FILTER ASSY 1 EA 1 3 6 1 1 79 81 PSR101 EIKON DOOR HINGE KIT 1 EA 1 3 6 1 80 82 PSR102 EIKON M SWITCH BRACKET KIT 1 EA 1 3 6 1 eikon e4 230Volts 50Hz UK EU Unique Parts 83 30Z1...

Page 47: ...the cavity and magnetrons are above temperature Cavity and magnetron overheat thermostats Cooling fan failed E103 E106 not triggering Failed SRB Magnetron failure Wiring connection fault Blocked Inlet...

Page 48: ...111 Cavity sensor error Cavity sensor broken unplugged The controller is reading an open circuit across the thermocouple input The thermocouple is not connected The thermocouple is broken open circuit...

Page 49: ...board has booted up Power Lit to show that there is a power supply from the SRB P Bus Irregular flashing indicating data communication with SRB C Bus Lit to show data being loaded from the PM onto th...

Page 50: ...sh indicating that the board has booted up 12v 5v Lit to show voltage outputs from inboard transformer Relay Triac Lit to show that a signal has been sent to energise that component Cooling fan 1 Conv...

Page 51: ...us Ethernet Port 10 X12 C Bus Development PC Port 11 X11 P C Bus BTS Cable 12 X1 24V supply from Low Voltage Transformer 13 X8 Cooling Fan 14 X17 Not used 15 X20 Microwave Stirrers 16 X9 Mains Output...

Page 52: ...election Relay driver Sch Relays driver 1 2 3 4 X101 1 2 3 X102b X102a X102 N Common Connector block interlock switches 1 2 3 X10 Power supply Power supply Sch 1 2 X1 12V 5V 3 3V 12V 5V Thermocoupler...

Page 53: ...From the front 230 230 64 65 67 66 68 Convection fan 8 9 10 L N 60 61 M Stirrer motor 62 63 M Stirrer motor BLUE GND RED 0 10V GREEN 10V 29 11 Heater 1 6kW 78 78 77 77 Heater 1 6kW 58 59 COOLING FAN...

Page 54: ...Neutral Model Microwave 1500W Convection heater 3 2kW Product e4 Twin Phase Neutral Model Microwave 1500W Convection heater 3 2kW Neutral Neutral Heater circuit Heater circuit Microwave circuit Micro...

Page 55: ...2 73 27 25 TR3 61 63 59 65 17 19 N L 70 71 74 28 26 15 3 14 9 6 9 14 L Filter 1 Connector view CONTROL CIRCUIT e4 25 2 Filter 1 Filter 1 Safety Aux Input detection for control in out Stirrer Stirrer C...

Page 56: ...CAL CIRCUITS N L 11 1 10 7 11 11 1 N 4 7 10 x2 1 x14 1 x14 2 x2 2 29 29 78 78 77 Filter 3 Filter 3 Temperature thermocouple Heater Element Filter 3 Connector view Processor controlled input for Safety...

Page 57: ...33 32 Hybrid Relay Safety Relay Microwave Powered by Safety Supply relay Filter 2 LHS SW3 normally open Current Sense To SRB E101 Sense Fuse 5 RHS SW1 normally closed Door Switches shown in door open...

Page 58: ...Instruct Users with an Overview of the equipment 26 Operation Safety Hazards Complete Service Report 27 After Service 26 2 Complete the following checks after the Oven has been Serviced Repaired Teste...

Page 59: ...Service Parts Manual original Instructions Part Number 32Z3810GB Issue 1 59...

Page 60: ...ystems This marking shown on the product or its literature indicates that it should not be disposed with other household wastes at the end of its working life To prevent possible harm to the environme...

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