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Terms you should know
Attendant — the attendant is a telephone operator in your organization.
Directory Number (DN) — a DN is any extension on a telephone.
Flexible Feature Codes (FFCs) — your system may use FFCs to access
some of your telephone’s features. For your convenience, the FFCs for your
system can be printed on a page located at the back of this guide.
Meridian 1 — the Meridian 1 is your office communications system.
Private Line — a Private Line may be assigned to your telephone. With this
line, you may reach any outside number without dialing the digit(s) which you
normally use to get an outside line. Internal extensions cannot be dialed from
a private line.
Paging tone — tone heard when using the Radio Paging feature. You hear
two beeps followed by dial tone.
Primary Directory Number (DN) Key — the key on your telephone which
corresponds to the main number for the telephone.
Ringback/ring tone — ringback/ring tone is the sound you hear when a call
you’ve made is ringing at its destination.
Interrupted dial tone — a broken, or pulsed dial tone that you will hear when
accessing some of your telephone’s features.
Special dial tone — three consecutive tones followed by dial tone that you
will hear when accessing some of your telephone’s features.
Shared Directory Numbers — a DN (extension) that is shared by two or
more persons.
Switchhook — the switchhook is the button which the handset presses down,
disconnecting your call when you replace the handset.
Terms you should know
