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Owner Service Assistance

Local Repair Service

If you need service for your Mercury Diesel‑powered boat, take it to your authorized dealer. Only authorized dealers specialize

in Mercury Diesel products and have factory‑trained mechanics, special tools and equipment, and genuine Quicksilver parts

and accessories to properly service your engine.

NOTE: Quicksilver parts and accessories are engineered and built by Mercury Marine specifically for Mercury Diesel engines.

Service Away From Home

If you are away from your local dealer and the need arises for service, contact the nearest authorized dealer. If, for any reason,

you cannot obtain service, contact the nearest regional service center. Outside the United States and Canada, contact the

nearest Marine Power International service center.

Stolen Power Package

If your power package is stolen, immediately inform the local authorities and Mercury Marine of the model and serial numbers

and to whom the recovery is to be reported. This information is maintained in a database at Mercury Marine to aid authorities

and dealers in recovery of stolen power packages.

Attention Required After Submersion

1. Before recovery, contact an authorized Mercury Diesel repair facility.
2. After recovery, immediate service by an authorized Mercury Diesel repair facility is required to reduce the possibility of

serious engine damage.

Replacement Service Parts

WARNING

Avoid fire or explosion hazard. Electrical, ignition, and fuel system components on Mercury Marine products comply with

federal and international standards to minimize risk of fire or explosion. Do not use replacement electrical or fuel system

components that do not comply with these standards. When servicing the electrical and fuel systems, properly install and

tighten all components.

Marine engines are expected to operate at or near full throttle for most of their life. They are also expected to operate in both

fresh and saltwater environments. These conditions require numerous special parts. Exercise care when replacing marine

engine parts because specifications are different from those of the standard automotive engine. For example, one of the most

important special replacement parts is the cylinder head gasket. Marine engines cannot use steel‑type automotive head

gaskets because saltwater is highly corrosive. A marine engine head gasket uses special materials to resist corrosion.
Because marine engines must be capable of running at or near maximum RPM much of the time, they also have special valve

springs, valve lifters, pistons, bearings, camshafts, and other heavy‑duty moving parts.
Mercury Diesel marine engines have other special modifications to provide long life and dependable performance.

Parts and Accessories Inquiries

Direct any questions concerning genuine Mercury Precision Parts or Quicksilver Marine Parts and Accessories to a local

authorized dealer. Dealers have the proper systems to order parts and accessories, if they are not in stock. Engine model and

serial number are required to order correct parts.

Resolving a Problem

Satisfaction with your Mercury Diesel product is important to your dealer and to us. If you ever have a problem, question, or

concern about your power package, contact your dealer or any authorized Mercury Diesel repair facility. If you need additional

assistance:
1. Talk with the dealership's sales manager or service manager. Contact the owner of the dealership if the sales manager and

service manager have been unable to resolve the problem.

2. If your question, concern, or problem cannot be resolved by your dealership, please contact a Mercury Marine Service

Office for assistance. Mercury Marine will work with you and your dealership to resolve all problems.

The following information will be needed by Customer Service:
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