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WNER
S
ERVICE
A
SSISTANCE
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EPLACEMENT
S
ERVICE
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ARTS
!
WARNING
Avoid fire or explosion hazard. Electrical, ignition, and fuel system
components on Mercury Marine products comply with federal and
international standards to minimize risk of fire or explosion. Do not
use replacement electrical or fuel system components that do not
comply with these standards. When servicing the electrical and
fuel systems, properly install and tighten all components.
Marine engines are expected to operate at or near full throttle for
most of their lives. They are also expected to operate in both fresh
and saltwater environments. These conditions require numerous
special parts.
P
ARTS
AND
A
CCESSORIES
I
NQUIRIES
Direct any inquiries concerning Quicksilver replacement parts and
accessories to your local authorized dealer. The dealer has the
necessary information to order parts and accessories for you if they
are not in stock. Only authorized dealers can purchase genuine
Quicksilver parts and accessories from the factory. Mercury Marine
does not sell to unauthorized dealers or retail customers. When
inquiring about parts and accessories, the dealer requires the
engine model
and
serial numbers
to order the correct parts.
R
ESOLVING
A
P
ROBLEM
Satisfaction with your Mercury product is important to your dealer
and to us. If you ever have a problem, question or concern about
your power package, contact your dealer or any authorized Mercury
dealership. If you need additional assistance:
1. Talk with the dealership's sales manager or service manager.
Contact the owner of the dealership if the sales manager and
service manager have been unable to resolve the problem.
2. If your question, concern, or problem cannot be resolved by
your dealership, please contact the Mercury Marine Service
Office for assistance. Mercury Marine will work with you and
your dealership to resolve all problems.
The following information will be needed by the Customer Service:
•
Your name and address
•
Your daytime telephone number
•
The model and serial numbers of your power package
•
The name and address of your dealership
•
The nature of the problem
C
ONTACT
I
NFORMATION
FOR
M
ERCURY
M
ARINE
C
USTOMER
S
ERVICE
For assistance, call, fax, or write to the geographic office in your
area. Please include your daytime telephone number with mail and
fax correspondence.
United States, Canada
Telephone
E1 920 929 5040
Français +1 905 636
4751
Mercury Marine
W6250 Pioneer Road
P.O. Box 1939
Fond du Lac, WI 54936-1939
Fax
E1 920 929 5893
Français +1 905 636
1704
Website
www.mercurymarine.com