Mercedes-Benz EQS 2021, Operator'S Manual, Page: 576 / 928

R
After an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
R
A voice connection is established with the
emergency call centre.
R
A message with accident data is transmitted
to the emergency call centre.
The SOS button in the overhead control panel
flashes until the emergency call is finished.
If no connection can be made to the public emer-
gency services, a corresponding message
appears in the display.
#
Dial the emergency number 112 or the appro-
priate local emergency call number on your
mobile phone.
If an emergency call has been initiated:
R
Remain in the vehicle if the road and traffic
conditions permit you to do so until a voice
connection is established with the emergency
call centre.
R
On the basis of the call, the emergency call
centre decides whether it is necessary to call
rescue teams and/or the police to the acci-
dent site.
R
If no vehicle occupant answers, an ambulance
is sent to the vehicle immediately.
▌
Triggering a manual emergency call
#
To use the SOS button in the overhead con-
trol panel: press the SOS button at least one
second long (
/
page 563).
or
#
To use voice control: use the voice commands
of the MBUX voice assistant (
/
page 432).
The emergency call has been made:
R
A voice connection is established with an
emergency call centre.
R
Remain in the vehicle if the road and traffic
conditions permit you to do so until a voice
connection is established with the emergency
call centre.
R
On the basis of the call, the emergency call
centre decides whether it is necessary to call
rescue teams and the police to the accident
site.
R
A message with accident data is transmitted
to the emergency call centre.
If no connection can be made to the public emer-
gency services, a corresponding message
appears in the display.
#
Dial the emergency number 112 or the appro-
priate local emergency call number on your
mobile phone.
▌ Emergency call system data transfer
For both the Mercedes-Benz emergency call sys-
tem as well as the 112 emergency call system (EU
eCall) data is transferred to the Mercedes-Benz
emergency call centre or the public emergency
services call centre.
Depending on the emergency call system
(
/
page 571) activated different data is transmit-
ted to the appropriate emergency call centre.
574 MBUX multimedia system
ohne