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Mercedes-Benz EQA 2022, Owner'S Manual

The Mercedes-Benz EQA 2022 Owner's Manual is a comprehensive guide to help you optimize your driving experience. You can easily download the manual for free from our website, providing you with all the information you need to operate your vehicle efficiently and safely.

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Display messages

Possible causes/consequences and 

M

 Solutions

Active Brake Assist Func-

tions limited See Owner's 

Manual

* For vehicles with the Driving Assistance Package, the following functions may be temporarily unavailable or only parti-

ally available:

R

Active Brake Assist with cross-traffic function

R

Evasive Steering Assist

R

PRE‑SAFE

®

 PLUS

Vehicles without the Driving Assistance Package: Active Brake Assist is temporarily unavailable or only partially availa-

ble.

#

Drive on carefully.

or

#

Stop the vehicle in accordance with the traffic conditions and restart the vehicle.

#

If the display message does not disappear: consult a qualified specialist workshop.

Mercedes-Benz emergency call system

Display messages

Possible causes/consequences and 

M

 Solutions

G

Inoperative

* The Mercedes-Benz emergency call system is malfunctioning. The Mercedes me connect system is also malfunction-

ing.

#

Consult a qualified specialist workshop.

Display messages and warning/indicator lamps 475

Summary of Contents for EQA 2022

Page 1: ...hicle models and vehicle model years The online version is the current valid Owner s Manual version Possible variations to your vehicle may not be taken into account as Mercedes Benz constantly update...

Page 2: ...knowledge with practical tips Here you can find comprehensive information about operating your vehicle and about services and guarantees in printed form You can find the Owner s Manual on the Mercedes...

Page 3: ...Mercedes Benz AG Not to be reprinted transla ted or otherwise reproduced in whole or in part without written permission from Mercedes Benz AG Vehicle manufacturer Mercedes Benz AG Mercedesstra e 120 7...

Page 4: ...om that shown in the descriptions and illustrations The illustrations in this operator s manual show a left hand drive vehicle On right hand drive vehi cles the layout of vehicle parts and controls di...

Page 5: ...registration 41 Correct use of the vehicle 41 Information on the REACH regulation 41 Notes for persons with electronic medical aids 42 Implied warranty 42 QR code for rescue card 43 Data storage 43 Co...

Page 6: ...eel 288 Operating the on board computer 288 Function of the power meter plug in hybrid 290 Function of the electric motor power availability display plug in hybrid 290 Displaying the power meter plug...

Page 7: ...data 400 On board electronics 400 Regulatory radio identification and notes 402 Vehicle identification plate VIN and engine number overview 402 Operating fluids 404 Vehicle data 413 Trailer hitch 416...

Page 8: ...i ronmentally responsible disposal Observe environmental notes NOTE Damage to property due to failure to observe notes on material damage Notes on material damage inform you of risks which may lead to...

Page 9: ...Left hand drive vehicles 6 At a glance Cockpit...

Page 10: ...hing sound on off 294 Switches the MBUX multimedia system on off 294 E z Calls up navigation 296 F Calls up radio or media 296 G Calls up the telephone 296 H Calls up favourites 296 I y Calls up vehic...

Page 11: ...R Opens the bonnet 346 S Electric parking brake 224 T Light switch 142 8 At a glance Cockpit...

Page 12: ......

Page 13: ...Left hand drive vehicles 10 At a glance Cockpit plug in hybrid...

Page 14: ...n hybrid settings 307 Energy flow display 308 3 Switches immediate pre entry climate control on off 166 4 A Sets pre entry climate control for depar ture time 166 5 DYNAMIC SELECT switch 186 6 Calls u...

Page 15: ...Standard instrument display 12 At a glance Indicator and warning lamps standard...

Page 16: ...arking brake red 497 A Engine diagnostics 494 B Diesel engine preglow C N Indicator lamp inoperative D R Rear fog light 143 E K High beam 144 L Low beam 142 T Standing lights 142 F ESP OFF 500 ESP 500...

Page 17: ...Widescreen cockpit instrument display 14 At a glance Indicator and warning lamps widescreen cockpit...

Page 18: ...ge of the high voltage battery 290 A Electric parking brake yellow 497 B J Brakes yellow 497 C Electrical fault 494 D L Distance warning 499 E ABS 500 F Power steering 492 G h Tyre pressure monitoring...

Page 19: ...16 At a glance Overhead control panel...

Page 20: ...the front interior lighting on off 150 5 u Switches the rear interior lighting on off 150 6 p Switches the right hand reading lamp on off 150 7 me button 320 8 G SOS button 320 9 3 Opens closes the p...

Page 21: ...18 At a glance Door operating unit and seat adjustment...

Page 22: ...Opens closes the right side window 97 A W Opens closes the rear right side window 97 B S Child safety lock for the rear side win dows 81 C Opens the door 87 D Locks unlocks the vehicle 87 E Adjusts t...

Page 23: ...20 At a glance Emergencies and breakdowns...

Page 24: ...tarting or towing away 375 8 Flat tyre 362 9 B pillar with QR code for accessing the rescue card 43 A Tow starting or towing away 375 B Warning triangle 360 C TIREFIT kit 364 D First aid kit soft side...

Page 25: ...animations of the vehicle functions R Messages receive additional information about the messages in the Instrument Display R Bookmarks gain access to your personally saved bookmarks R Language select...

Page 26: ...LINGUATRONIC call up via the voice control sys tem For safety reasons the Digital Owner s Manual is deactivated while driving Digital Owner s Manual 23...

Page 27: ...suitable distance from the vehicle in front Avoid frequent sudden acceleration and braking Change gear in good time and use each gear only up to of its maximum engine speed Switch off the vehicle in s...

Page 28: ...irs or welding Have accessories retrofitted at a quali fied specialist workshop You could jeopardise the operating safety of your vehicle if you use parts tyres and wheels as well as accessories relev...

Page 29: ...vant to safety Therefore the equipment on your vehicle may differ from that in the descriptions and illustrations The original purchase agreement for your vehicle contains a list of the equipment in y...

Page 30: ...r software or wiring can impair their functional ity and or the functionality of other networked components or safety relevant systems This can endanger the vehicle s operating safety You must not tam...

Page 31: ...op or If driving safety is impaired while con tinuing your journey pull over and stop the vehicle immediately while paying attention to road and traffic conditions and contact a qualified specialist w...

Page 32: ...with hybrid systems generate signifi cantly less noise when stationary and when being driven than vehicles with combustion engines When driving in electric mode the vehicle may not be heard by other r...

Page 33: ...es to all wireless components of the vehicle and of the information systems and communication devices integrated in the vehicle The manufacturers of the wireless components ensure that all wireless co...

Page 34: ...irements The full texts of the declara tions of conformity are available at the following web address https moba i daimler com markets ece row baix cars certificates of conformity en_GB index html For...

Page 35: ...cal regulations for two way radios You can obtain further information from a Mercedes Benz service centre Type of wireless applications and specifications in accordance with 2014 53 EU Besides the typ...

Page 36: ...Hz 433 05 434 79 MHz 10 mW ERP Block Heater Remote Control Garage Door Opener 868 MHz 868 0 868 6 MHz 25 mW ERP Block Heater Remote Control Garage Door Opener 869 MHz 868 7 869 2 MHz 25 mW ERP Bluetoo...

Page 37: ...class 2 Rear Seat Entertainment System Bluetooth 2400 2483 5 MHz WLAN 2 4 GHZ 2400 2483 5 MHz WLAN 5 GHz 5150 5250 MHz 5725 5875 MHz Bluetooth 0 8 dBm WLAN 2 4 GHZ 14 5 dBm WLAN 5 GHz 20 5 dBm 13 3 d...

Page 38: ...9 B21 B28 Class 3 23 dBm 1 dB LTE TDD B38 B40 B41 Class 3 23 dBm 1 dB GNSS 1559 1610 MHz Receiving only Information about the specific absorption rate For France only The values were determined and te...

Page 39: ...e specific absorption rate Vehicle components SAR value in W kg Applicable limit value Compensator ECE DE003 ECE DE004 0 2 W kg 2 W kg DAI RSE 1 8 W kg 2 W kg HERMES communication module 0 4 W kg 2 W...

Page 40: ...va only Importer S C GRAND PREMIUM S R L Moldova mun Chisinau str H ncesti sos 2 2 For Turkey only Importer Mercedes Benz Otomotiv Ticaret ve Hizmetler A Genel Merkez Ak aburgaz Mah S leyman ah Cad No...

Page 41: ...2006 42 EC b Description and purpose of use Car jack is intended solely for lifting of the con crete car in accordance with the instruction label on the car jack 3 References of harmonized and other...

Page 42: ...871 2009 DIN EN 1012 1 2011 DIN EN ISO13732 1 2008 DIN EN 55012 2010 DIN EN 61000 6 3 2011 DIN EN 61000 6 1 2016 Other technical standards and specifications applied None 7 Pietrzykowice 23 04 2019 Si...

Page 43: ...o not place floor mats on top of one another NOTE Battery discharging from using devi ces connected to the diagnostics connec tion Using devices at the diagnostics connection drains the battery Check...

Page 44: ...of the inspection Mercedes Benz can only inform you about vehicle checks if Mercedes Benz has your registration data It is possible that your vehicle has not yet been registered in your name in the fo...

Page 45: ...isolated cases depending on the aids used R Medical aids malfunctioning R Adverse health effects Observe the notes and warnings of the manufac turer of the medical aids if in doubt contact the device...

Page 46: ...in the vehicle Additional information regarding exactly which data in your vehicle are collected saved and transmitted to third parties and for what purpose can be found in the information directly r...

Page 47: ...ns suchas airbag deployment or the intervention of stability control systems R information on events leading to vehicle dam age In certain cases it may be required to store data that would have otherw...

Page 48: ...o or Apple CarPlay If your vehicle is accordingly equipped you can connect your smartphone or another mobile end device to the vehicle You can then control them by means of the control elements integr...

Page 49: ...that provider s data protection conditions and terms of use As a general rule the manufacturer has no influence on the content exchanged For this reason when services are provided by third parties pl...

Page 50: ...n with their back against the seat backrest R Sit with their feet resting on the floor if possi ble R Always secure persons under 1 50 m tall in an additional restraint system suitable for Mercedes Be...

Page 51: ...d electrical sys tem may not be deactivated as intended You may suffer an electric shock if you touch the damaged components of the high voltage on board electrical system Have the restraint system ch...

Page 52: ...placed at a qualified specialist workshop as soon as possible Mercedes Benz recommends that you have the vehicle towed to a qualified specialist workshop after an accident Take this into account parti...

Page 53: ...is R Never route the seat belt across sharp poin ted abrasive or fragile objects R Only one person should use each seat belt at any one time R Never secure objects with a seat belt if the seat belt is...

Page 54: ...belt seat belt buckle seat belt tensioner seat belt anchorage and seat belt retractor Make sure that the seat belts are undam aged not worn and clean Always have the seat belts checked immediately af...

Page 55: ...ystem and on children travelling in the vehicle can be found in the Children in the vehicle sec tion page 67 Seat belt adjustment function Vehicles with PRE SAFE after a front seat belt has been faste...

Page 56: ...he back button on the left hand side of the steering wheel page 288 If a vehicle occupant unfastens a seat belt in the rear while the vehicle is motion the rear seat belt status display appears again...

Page 57: ...he front passenger air bag is correct page 58 NOTE Deployment of components of the restraint system when the front passenger seat is unoccupied In an accident the components of the restraint system ma...

Page 58: ...bjects in the vehicle interior may prevent an air bag from functioning correctly Each vehicle occu pant must always make sure of the following in particular R There are no people animals or objects be...

Page 59: ...of the automatic front passenger airbag shutoff could be restricted You should only use seat covers that have been approved for the correspond ing seats by Mercedes Benz WARNING Risk of injury due to...

Page 60: ...R The front passenger sits in such a way that their weight is raised from the seat surface WARNING Risk of injury or death due to a disabled front passenger airbag The front passenger airbag is disabl...

Page 61: ...ER AIR BAG OFF indicator lamp shows the status of the front passenger air bag The PASSENGER AIR BAG OFF indicator lamp may be lit continuously or be off If the PASSENGER AIR BAG OFF indicator lamp and...

Page 62: ...too close to the cockpit in the event of an accident the child could R come into contact with parts of the vehi cle s interior if the PASSENGER AIR BAG OFF indicator lamp is lit for example R be stru...

Page 63: ...ect and the front passenger airbag is enabled or disabled in accordance with the person in the front passenger seat R The person is seated properly with a cor rectly fastened seat belt R The front pas...

Page 64: ...flashing frequency R Increasing brake pressure when the vehicle is stationary This brake application is cancelled automatically when the vehicle pulls away If an accident did not occur the pre emptive...

Page 65: ...ld in the child restraint system may have seri ous consequences Always be diligent in securing a child carefully before every journey Never allow babies and children to travel sitting on the lap of an...

Page 66: ...attaching to the securing rings on the vehi cle can reduce the risk of fitting the child restraint system incorrectly When securing a child with the integrated seat belt of the ISOFIX or i Size child...

Page 67: ...tem to the rear seat page 71 Securing the child restraint system with the seat belt on the rear seat page 76 Securing the child restraint system with the seat belt on the front passenger seat page 78...

Page 68: ...rom these parts particularly on metallic parts of the child restraint system Always make sure that the child restraint system is not exposed to direct sunlight Protect the child restraint system with...

Page 69: ...x 15 months Type1 BABY SAFE plus Size category E Approval E1 04 301 146 Order number2 B6 6 86 8224 1 Manufacturer Britax R mer 2 With colour code 9H95 Weight category I 9 to 18 kg and from approx imat...

Page 70: ...enger seat is occupied ensure both before and during the journey that the status of the front passenger airbag is correct for the current situation page 58 R Notes on automatic front passenger airbag...

Page 71: ...aint systems in the Semi Universal category may only be used if the vehicle and vehicle seat are listed in the child restraint system manufacturer s vehicle model list R Vehicle specific child restrai...

Page 72: ...ISOFIX is a standardised securing system for spe cially designed child restraint systems The symbol indicates seats suitable for attaching an ISOFIX child restraint system in accordance with UN R44 p...

Page 73: ...turer s vehicle model list IUF Suitable for forward facing ISOFIX child restraint systems of the Universal category in this weight group 1 When using a child restraint system of size class ISO R3 move...

Page 74: ...ld restraint system together weigh more than 33 kg only use an ISOFIX or i Size child restraint system with which the child is secured with the vehicle seat belt Also secure the child restraint system...

Page 75: ...en the roof and the seat cushion and or be fitted facing the wrong direction Where possible adjust the seat cushion inclination accordingly O The child restraint system must not be put under strain by...

Page 76: ...on This may also cause additional injuries Always lock rear seat backrests after fit ting Top Tether belts Observe the lock verification indicator If the rear seat backrest is not engaged and locked i...

Page 77: ...Weight category I 9 to 18 kg Left right rear seat U L Centre rear seat1 U L Weight category II 15 to 25 kg Left right rear seat U L Centre rear seat1 U L Weight category III 22 to 36 kg Left right re...

Page 78: ...d1 2 U L Weight category III 22 to 36 kg Front passenger airbag enabled1 UF L Front passenger airbag disabled1 2 U L 1 Adjust the seat cushion inclination so that the front edge of the seat cushion is...

Page 79: ...g a weight category 0 0 baby car seat and a weight category I rearward facing child restraint system on a rear seat adjust the front seat so that the seat does not touch the child restraint system O W...

Page 80: ...e Make sure you observe the following information R Never fit a rearward facing child restraint sys tem to the front passenger seat R Always fit a rearward facing child restraint sys tem to a suitable...

Page 81: ...page 56 R When using a rearward facing child restraint system on the front passenger seat the front passenger airbag must always be disabled This is only the case if the PASSENGER AIR BAG OFF indicato...

Page 82: ...s under or behind the child restraint system WARNING Risk of injury or death due to objects between the seat surface and the child restraint system Objects between the seat surface and the child restr...

Page 83: ...cularly children are subjected to prolonged exposure to intense heat or cold there is a risk of severe injury or even death Never leave persons particularly chil dren unattended in the vehicle WARNING...

Page 84: ...the switch on the corresponding rear door or driver s door Notes on pets in the vehicle WARNING Risk of accident and injury due to animals left unsecured or unattended in the vehicle If you leave anim...

Page 85: ...Never leave animals unattended in the vehicle Always correctly secure animals while driving e g using a suitable animal car rier 82 Occupant safety...

Page 86: ...h you and lock the vehicle Keep the vehicle key out of the reach of children NOTE Damage to the key caused by mag netic fields Keep the key away from strong magnetic fields Vehicle key 1 To lock 2 Ind...

Page 87: ...with KEYLESS GO if you touch the inner surface of the door handle on the driv er s door only the driver s door and the fuel filler flap are unlocked Options if the unlocking function for the driver s...

Page 88: ...rnal burns to occur within two hours There is a risk of fatal injury Keep batteries out of the reach of chil dren If the cap and or the battery compart ment does not close securely do not use the key...

Page 89: ...battery if necessary page 85 Use the replacement key Use the emergency key to lock or unlock page 90 Have the key checked at a qualified specialist workshop There is interference from a powerful radio...

Page 90: ...Mercedes me connect the additional door lock is not activated page 325 If the additional door lock is activated the doors cannot be opened from the inside After locking you can issue a signal with the...

Page 91: ...the door handle is used are closed NOTE Vehicle damage due to uninten tional opening of the tailgate R when using an automatic car wash R when using a high pressure cleaner Deactivate the function of...

Page 92: ...ful radio signal source Possible causes if the function of KEYLESS GO is impaired R high voltage power lines R mobile phones R electronic devices notebooks tablets R shielding due to metal objects or...

Page 93: ...locking from the inside while the driver s door is open Then proceed to lock the driver s door using the emergency key Remove the emergency key page 85 Insert the emergency key as far as it will go i...

Page 94: ...ng from exhaust gases Combustion engines emit poisonous exhaust gases such as carbon monoxide Exhaust gases can enter the vehicle interior if the tail gate is open when the engine is running espe cial...

Page 95: ...hit vehi cle occupants There is a risk of injury particularly in the event of sudden braking or a sudden change in direction Always stow objects in such a way that they cannot be thrown around Before...

Page 96: ...top the closing process R Press the p button on the key R Press or pull the remote operating switch on the driver s door R Press the closing or locking button on the tailgate R Pull the tailgate handl...

Page 97: ...ttentiveness During the closing process make sure that no body parts are in the closing area WARNING Risk of becoming trapped despite reversing function The reversing function will not react R to soft...

Page 98: ...minimum distance of 3 m away from the vehicle When making the kicking movement make sure that you are standing firmly on the ground You could otherwise lose your balance e g on ice Observe the followi...

Page 99: ...ting the opening angle of the tailgate Activating the opening angle limiter You can limit the opening angle of the tailgate in the top half of its opening range up to a point shortly before the end po...

Page 100: ...s When closing make sure that no body parts are in the closing area If someone is trapped release the but ton immediately or press the button in order to reopen the side window WARNING Risk of becomin...

Page 101: ...windows In the following cases the side windows will be closed automatically when the vehicle is switched off R if it starts to rain Rain is detected by a rain sensor on the wind screen R in extreme t...

Page 102: ...e is operating monitor the entire closing process and make sure that no body parts are in the closing area Requirements R The key is in the immediate vicinity of the vehi cle Press and hold the button...

Page 103: ...ing the convenience opening feature Possible causes R The key battery is weak or discharged Check the battery using the indicator lamp page 83 Replace the key battery if necessary page 85 Sliding sunr...

Page 104: ...only if it is free of snow and ice NOTE Damage caused by protruding objects Objects that protrude from the sliding sunroof may damage the seals Do not allow anything to protrude from the sliding sunro...

Page 105: ...s only an aid and is not a substitute for your attentiveness During the closing process make sure that no body parts are in the closing area WARNING Risk of becoming trapped despite the reversing func...

Page 106: ...rear in order to continue ventilating the vehicle interior If the sliding sunroof is obstructed during an auto matic closing procedure the roof will be opened again slightly The automatic function fo...

Page 107: ...d again and opens again slightly Repeat the previous step The sliding sunroof will be closed again with increased force Vehicles with a panorama sliding sunroof the slid ing sunroof or the roller sunb...

Page 108: ...is automatically sent to the Customer Assistance Centre page 332 Deactivating the ATA Press the or p button on the key or Press the start stop button with the key in the stowage compartment page 174 D...

Page 109: ...conds R after locking the vehicle with the key R after locking the vehicle using KEYLESS GO Interior protection is only primed when the follow ing components are closed R Doors R Tailgate Interior pro...

Page 110: ...driver s airbag as possible taking the following points into consideration R You are sitting in an upright position R Your thighs are slightly supported by the seat cushion R Your legs are not fully e...

Page 111: ...he fol lowing situations in particular R if you adjust the driver s seat the head restraint the steering wheel or the mirror while the vehicle is in motion R if you fasten your seat belt while the veh...

Page 112: ...roperly before begin ning your journey Always ensure that the seat backrest is in an almost vertical position and that the shoulder section of your seat belt is routed across the centre of your shoul...

Page 113: ...s any body parts in the sweep of the seat Observe the safety notes on Airbags and Chil dren in the vehicle WARNING Risk of accident due to the driver s seat not being engaged The driver s seat may mov...

Page 114: ...ve not moved the seat backrest to an almost vertical position In particular you may slip under the seatbelt and injure yourself Adjust the seat properly before begin ning your journey Always ensure th...

Page 115: ...red position has been reached To adjust the seat height push or pull lever 4 until the desired position has been reached To adjust the seat backrest inclination turn handwheel 5 forwards and backwards...

Page 116: ...cannot protect as intended and could cause addi tional injury R A child restraint system will no longer be properly supported or positioned and will no longer fulfil its function as intended R The sea...

Page 117: ...of the bench seat into the desired position Let go of release handle 1 Make sure that the seat is engaged Head restraints Adjusting the front seat head restraints manually WARNING Risk of accident due...

Page 118: ...front and rear seats Otherwise you will not be able to adjust the height and angle of the head restraints correctly Adjust the head restraint fore and aft position so that it is as close as possible...

Page 119: ...e seat settings Multimedia system 4 5 Comfort 5 Seat comfort Adjusting the backrest contour in the lumbar region of the seat backrest lumbar Select Lumbar Select the settings Z for the desired seat Ad...

Page 120: ...y occur due to objects or docu ments placed on the seats e g seat cushions or child seats This could cause damage to the seat surface Make sure that no objects or documents are on the seats when the s...

Page 121: ...you adjust the driver s seat the head restraint the steering wheel or the mirror while the vehicle is in motion R if you fasten your seat belt while the vehi cle is in motion Before starting the vehi...

Page 122: ...ff Easy entry and exit feature Using the easy entry and exit feature WARNING Risk of accident when pulling away during the adjustment process of the easy entry and exit feature You could lose control...

Page 123: ...t backrest will then move forwards only if it is not already at the front of the back rest adjustment range The driver s seat will move back to the last drive position when R You switch the ignition o...

Page 124: ...dren Children could become trapped if they acti vate the memory function particularly when unattended Never leave children unattended in the vehicle When leaving the vehicle always take the key with y...

Page 125: ...Before the journey secure objects lug gage or loads against slipping or tipping over WARNING Risk of injury due to objects being stowed incorrectly If objects in the vehicle interior are stowed incor...

Page 126: ...with the liquid and if it is hot they could be scalded You could be distracted from traffic conditions and you may lose control of the vehicle Only use the cup holder when the vehicle is stationary On...

Page 127: ...nd when loading the vehicle R never exceed the permissible gross mass or the permissible axle loads for the vehicle including occupants information can be found on the vehicle identi fication plate pa...

Page 128: ...the sweep of the seat Observe the safety notes on Airbags and Chil dren in the vehicle WARNING Risk of injury if the seat backr ests are folded forwards Rear passengers may come into contact with par...

Page 129: ...cause addi tional injury R Objects or loads in the boot or load com partment cannot be restrained by the seat backrest Make sure that the rear bench seat the rear seat and the seat backrest are engag...

Page 130: ...ing the seats When you adjust a seat you may trap yourself or a vehicle occupant When adjusting a seat make sure that no one has any body parts in the sweep of the seat NOTE Damage caused by trapping...

Page 131: ...ther with the left seat backrest Fold the centre and left seat backrests for wards To lock or unlock slide catch 1 upwards or downwards Adjusting the angle of the rear seat backrests WARNING Risk of a...

Page 132: ...of the release loop 2 Ensure that the seat backrest is engaged Load compartment cover Installing and removing the load compartment cover WARNING Risk of injury or death due to poorly secured objects...

Page 133: ...sure that the load compartment cover is lying flat on the guide rails on the right and left when the tailgate is closed Attaching removing the partitioning net WARNING Risk of injury or death due to p...

Page 134: ...nlargement attach hooks 3 to tie down eyes 4 on the left and right in such a way that hooks 3 point backwards With load compartment enlargement attach hooks 3 to tie down eyes 4 on the left and right...

Page 135: ...ading the vehicle page 122 1 Tie down eyes vehicles with through loading feature in the rear bench seat Overview of bag hooks WARNING Risk of injury when using bag hooks with heavy objects The bag hoo...

Page 136: ...hey can slide or be thrown around and hit vehicle occupants In addition cup holders open stowage spaces and mobile phone brackets cannot always retain all objects they contain There is a risk of injur...

Page 137: ...ney Lift the load compartment floor upwards using the handle remove it from the load compart ment and put it down on a clean surface Align luggage net 1 on load compartment floor 3 so that strap 2 is...

Page 138: ...load compartment can be made larger or smaller depending on requirements To this end you can lock the load compartment floor at two different heights The higher position provides a flat surface when t...

Page 139: ...uipment NOTE Vehicle damage from non approved roof luggage racks The vehicle could be damaged by roof luggage racks that have not been tested and approved for Mercedes Benz Use only roof luggage racks...

Page 140: ...e rack Sockets Using the 12 V socket Requirements R Only devices up to a maximum of 180 W 15 A are permissible Depending on the vehicle equipment the vehicle has the following 12 V sockets R In the st...

Page 141: ...e from stowage spaces luggage nets or stowage nets Close the lockable stowage spaces before starting a journey Always stow and secure heavy hard pointed sharp edged fragile or bulky objects in the boo...

Page 142: ...ently open in the background R To ensure more efficient charging and connec tion with the vehicle s exterior aerial remove the protective cover from the mobile phone Protective covers which are necess...

Page 143: ...vehicle components which receive and or transmit radio waves Fitting removing the floor mats WARNING Risk of accident due to objects in the driver s footwell Objects in the driver s footwell may impe...

Page 144: ...Remove the floor mat Seats and stowing 141...

Page 145: ...ts and licence plate light ing 4 Automatic driving lights preferred light switch position 5 L Low beam high beam 6 R Switches the rear fog light on off When low beam is activated the T indicator lamp...

Page 146: ...cally if there is fog snow or other causes of poor visibility such as spray In such cases turn the light switch to L The automatic driving lights are only an aid You are responsible for vehicle lighti...

Page 147: ...activated the indicator lamp for low beam L will be deactivated and replaced by the indicator lamp for high beam K Switching off high beam Push the combination switch in the direction of arrow 1 or p...

Page 148: ...aptive functions MULTIBEAM LED Intelligent Light System function The MULTIBEAM LED headlamps adapt to the driving and weather situation and provide exten ded functions for improved illumination of the...

Page 149: ...active until after the vehicle has left the roundabout or the junction Motorway mode function Motorway mode increases the range and bright ness of the cone of light enabling better visibility The fun...

Page 150: ...esence of other road users Always observe the road and traffic con ditions carefully and switch off the high beam in good time Adaptive Highbeam Assist cannot take into account road weather or traffic...

Page 151: ...eact to R road users without lights e g pedestrians R road users with poor lighting e g cyclists R road users whose lighting is obstructed e g by a barrier On very rare occasions Adaptive Highbeam Ass...

Page 152: ...will switch off automati cally The system s optical sensor is located behind the windscreen near the overhead control panel Switching Adaptive Highbeam Assist Plus on off Switching on Turn the light s...

Page 153: ...e the function Interior lighting Adjusting the interior lighting Front overhead control panel 1 p Front left reading lamp 2 Automatic interior lighting control 3 c Front interior lighting 4 u Rear int...

Page 154: ...f the ambient lighting will change briefly Switching the interior lighting switch off delay time on off Multimedia system 4 5 Settings 5 Lights 5 Int light del sw off Switch the switch off delay time...

Page 155: ...Tail lamps 1 Turn signal light PY 21 W bulb 2 Reversing light W 16 W bulb Changing the front bulbs vehicles with halogen headlamps Fitting removing the cover in the front wheel arch Requirements R Th...

Page 156: ...kwise and remove it Pull the illuminant out of the socket Insert the new illuminant into the socket such that the entire base of the illuminant is resting on the bottom of the socket Insert the socket...

Page 157: ...luid press button 1 beyond the point of resistance Switching intermittent wiping on off press button 2 The symbol will appear on the instru ment display when the rear window wiper is switched on Repla...

Page 158: ...urn the wiper blade away from the wiper arm in the direction of arrow 1 as far as it will go Slide catch 2 in the direction of arrow 3 until it engages in the removal position Remove the wiper blade f...

Page 159: ...y fitted wiper blades When the colour of the maintenance displays changes from black to yellow replace the wiper blades The duration until the colour changes varies depending on the usage conditions R...

Page 160: ...from the replacement posi tion back onto the rear window Mirrors Operating the outside mirrors WARNING Risk of accident due to adjust ing the vehicle settings while the vehicle is in motion You could...

Page 161: ...d you will have to reset the outside mirrors Only then will the automatic mirror folding function work properly To reset briefly press button 2 An outside mirror that has been pushed out of position c...

Page 162: ...iew mirror and the outside mirror on the driver s side will automatically go into anti dazzle mode if light from a headlamp hits the sen sor on the inside rearview mirror System limits The system will...

Page 163: ...outside mirror into the desired parking position using button 2 Calling up Press button 1 to select the front passenger outside mirror Engage reverse gear The front passenger outside mirror will move...

Page 164: ...Vehicles with THERMOTRONIC operating unit without stationary heater _ sets the air distribution 3 H Sets the airflow or switches off climate control 4 Sets climate control to automatic mode page 162...

Page 165: ...ly Condensation may drip from the underside of the vehicle when cooling mode is active This is not indicative of a fault Calling up the air conditioning menu Calling up the air conditioning menu using...

Page 166: ...ltimedia system 4 Climate menu 5 First row of seats Climate control can be set centrally using the syn chronisation function The driver s settings for temperature air quantity and air distribution wil...

Page 167: ...irror heater R Rear window heater Setting pre entry climate control via the key plug in hybrid Multimedia system 4 Climate menu 5 Pre entry climate ctrl Switching on off Select Z Select Pre entry clim...

Page 168: ...wer supply equipment R The high voltage battery is not charged suffi ciently With active pre entry climate control the charge level of the high voltage battery may be reduced even if the charging cabl...

Page 169: ...or down The following functions will remain active once the vehicle has been started R Seat heating R Seat ventilation Activating deactivating immediate pre entry cli mate control WARNING Risk of fat...

Page 170: ...his is the case in enclosed spaces or if the vehicle gets stuck in snow for example Always switch the stationary heater off in enclosed spaces without an air extrac tion system e g in garages Keep the...

Page 171: ...tps moba i daimler com markets ece row baix cars connectme en_GB emotions Startseite html Setting the stationary heater ventilation via the multimedia system Multimedia system 4 Climate menu 5 Auxilia...

Page 172: ...d the centre of air vent 1 and turn it to the left open or right closed as far as it will go To set the airflow direction hold the centre of air vent 1 and move it up or down or to the left or right A...

Page 173: ...arted R If the high voltage battery is sufficiently charged the vehicle can be started with the electric drive system without the combustion engine noiseless start R If the high voltage battery for th...

Page 174: ...rator generates speed depend ent vehicle noise emissions when the vehicle is driving forwards or reversing at a speed of up to around 30 km h R This helps other road users particularly pedestrians and...

Page 175: ...onnect device Switch off the vehicle Shift the transmission to position j Apply the electric parking brake Secure the vehicle against rolling away see the vehicle Owner s Manual Open the bonnet Press...

Page 176: ...ind screen wiper The power supply is switched off again if the fol lowing conditions are met R You open the driver s door R You press button 1 twice more To switch on the vehicle press button 1 twice...

Page 177: ...ers and press button 1 once If the vehicle still does not start and the Place the key in the marked space See Owner s Manual display message appears on the instrument display start the vehicle with th...

Page 178: ...he area where your vehicle is parked allow engine starting via smartphone R It is safe to start and run the engine where your vehicle is parked R The fuel tank is sufficiently full R The starter batte...

Page 179: ...the vehicle in driving mode A or R Shift to the next highest gear at the very latest when the needle reaches the last third before the red area in the rev counter R Do not shift down manually in orde...

Page 180: ...ccident if the vehicle is switched off while driving If you switch off the vehicle while driving safety functions are restricted or no longer available This may affect the power steering system and th...

Page 181: ...pedal at the same time while driving NOTE Engine damage due to excessively high engine speeds The engine will be damaged if you drive with the engine in the overrevving range Do not drive with the en...

Page 182: ...not exceed the permissible roof load and towing capacity Also observe the technical data in the printed Owner s Manual R Evenly distribute the roof load and place heavy objects at the bottom Also com...

Page 183: ...ng this If all vehicle conditions for an automatic engine stop are met the engine will be switched off auto matically R Vehicles with manual transmission you brake the vehicle shift into neutral i whe...

Page 184: ...ent display If you do not switch off the vehicle it will automatically be switched off after three minutes Switching the ECO start stop function on off Press button 1 A display will appear on the inst...

Page 185: ...iving As soon as you take your foot off the accelerator pedal when the vehicle is in motion and in trans mission position h recuperation in overrun mode is initiated The higher the recuperation the mo...

Page 186: ...run mode e g for driving on downhill gradients R h Maximum recuperation maximum deceleration in overrun mode To increase recuperation briefly pull gearshift paddle 1 To reduce recuperation briefly pul...

Page 187: ...ymbol 3 will appear on the instrument dis play and on the head up display beside the trans mission position display When the vehicle nears an event ECO Assist will calculate the optimal speed for mini...

Page 188: ...or reflections R If there is dirt on the windscreen in the area of the multifunction camera or the camera is misted up damaged or obscured R If road signs are hard to detect e g due to dirt snow or in...

Page 189: ...when stationary plug in hybrid R Only suitable for good road conditions a dry road surface and a clear stretch of road A Comfort R Comfortable and economical driving R Balance between traction and sta...

Page 190: ...eir characteristics R Drive Engine and transmission management Active Distance Assist DISTRONIC R ESP R Vehicles with adaptive damping adjustment suspension R electric power steering Notes on the roof...

Page 191: ...figuration Select and set a category Switching the reset display on or off Activate or deactivate Ask when starting Function on the next time the vehicle is started a prompt appears asking whether the...

Page 192: ...ogram is set automatically The ECO start stop function is activated automati cally This function must be activated for each user profile separately Only when this function is activated will the drive...

Page 193: ...parking brake R changing the transmission position R starting the vehicle Never leave children unattended in the vehicle When leaving the vehicle always take the key with you and lock the vehicle Keep...

Page 194: ...ng an economical driving style When gearshift recommendation 1 appears on the instrument display shift to the recom mended gear Automatic transmission DIRECT SELECT lever Function of the DIRECT SELECT...

Page 195: ...ion The current transmission posi tion will be shown on the instrument display j Park position k Reverse gear i Neutral h Drive position Engaging reverse gear R Depress the brake pedal and push the DI...

Page 196: ...river s door when the vehicle is at a standstill in transmission position h or k R When the vehicle is rolling you switch if off in transmission position h or k and bring it to a standstill R You swit...

Page 197: ...shifted to position h you can manually shift it with the steering wheel gearshift paddle If permitted the automatic transmission will shift to a higher or lower gear depending on the steering wheel g...

Page 198: ...to the next gear when maximum engine speed has been reached Glide mode function With an anticipatory driving style Glide mode helps you to reduce fuel consumption Glide mode is characterised by the f...

Page 199: ...rom the vehicle in front for vehicle speed for braking in good time and for staying in lane In wintry road conditions the maximum effect of 4MATIC can be achieved only if you use winter tyres M S tyre...

Page 200: ...t in damage to the fuel system the engine and the emission control system Only refuel using unleaded sulphur free spark ignition engine fuel that conforms to European EN 228 or an equivalent specifica...

Page 201: ...ne If you have accidentally refuelled with the wrong fuel R Do not switch on the vehicle Otherwise fuel can enter the fuel system Even small amounts of the wrong fuel could result in damage to the fue...

Page 202: ...ump nozzle into the tank filler neck hook in place and refuel Only fill the fuel tank until the pump nozzle switches off Vehicles with a diesel engine the tank filler neck is designed for refuelling a...

Page 203: ...e vehicles with a diesel engine only Notes on topping up AdBlue AdBlue is a water soluble fluid for the NOx exhaust gas aftertreatment of diesel engines In order for the exhaust gas aftertreatment to...

Page 204: ...er s ManualThe low AdBlue level will lead to limited performance after the remaining distance displayed has been driven Top up with at least 5 l of AdBlue R XX X l Top up AdBlue Emer op max XXX km h S...

Page 205: ...refill canister 4 until hand tight Screw the disposable hose 3 onto the filler neck of the vehicle until hand tight Lift up and tip AdBlue refill canister 4 The filling process stops when the AdBlue...

Page 206: ...d accelerate the age ing of the high voltage battery R a high level of charge especially if the vehicle is idle for a lengthy period of time R frequent rapid charging with direct current mode 4 R leav...

Page 207: ...ating current mode 2 3 and charging with direct current mode 4 R Type 2 for charging with alternating current mode 2 3 R Type Combo 2 for charging with alternating current mode 2 3 and charging with d...

Page 208: ...ormance and better charging efficiency offered Stowing the charging cable Always stow the vehicle charging cable in the charging cable bag provided and secure it in the boot or load compartment of you...

Page 209: ...ss can vary depending on the power supply equipment The charging times when charging the high voltage battery at the mains socket are considerably longer than when charging at a wallbox or charging st...

Page 210: ...pproved by the manufacturer for charging the high voltage battery in an electric vehicle R Never use damaged charging cables R Do not extend the charging cable R Do not use adapters Make sure to obser...

Page 211: ...that parts of the charging cable may be routed underground If in doubt ask the charging station operator if this is the case before charging the high voltage battery The amount of energy dispensed for...

Page 212: ...contact a qualified specialist workshop Set the maximum permissible charging cur rent in the multimedia system menu page 307 If the exact value of the maximum permissible charging current cannot be s...

Page 213: ...le operating unit performs a self test If temperature monitor 3 indicates a malfunc tion it may help to protect the charging cable from direct sunlight To reset the charging cable operating unit if sa...

Page 214: ...lights up as with indi cator lamps 2 and 3 Overview of the locking status Locking sta tus 3 Display Meaning Lights up white Vehicle socket unlocked insert or remove charg ing cable Flashes white Malf...

Page 215: ...overheating of charging cable and charging cable con nector During the charging process the charging cable and charging cable connector can heat up within their permissible limit values The permissib...

Page 216: ...ocked or the distance between the key and the vehicle does not exceed 1 m R The vehicle is switched off The display in the Instrument Display is off R The charging cable is not taut Depending on the v...

Page 217: ...he plug of the vehi cle s charging cable into the wallbox charging station socket to the stop Make sure that the charging cable is not taut when inserted The indicator lamp 4 and status dis play 3 fla...

Page 218: ...and the vehicle does not exceed 1 m Combo 1 vehicle socket Press charging interruption button 3 or Unlock the vehicle The charging process is ended The indi cator lamp 1 lights up white The vehicle so...

Page 219: ...e charging cable connector from the mains socket or from the socket on the wallbox charging station and stow the vehi cle s charging cable safely in the vehicle page 203 After the charging cable conne...

Page 220: ...damage Make sure that the socket cover is closed properly before closing the socket flap This can otherwise result in damage which may prevent the socket flap from being opened again NOTE Damage to th...

Page 221: ...socket cover 5 Insert the CCS charging cable connector into the vehicle socket to the stop Make sure that the charging cable is not taut when inserted The indicator lamp 4 and status dis play 3 flash...

Page 222: ...ance between the key and the vehicle does not exceed 1 m Combo 1 vehicle socket Press charging interruption button 3 The charging process is ended The indi cator lamp 1 lights up white The vehicle soc...

Page 223: ...the vehicle is connected to the mains sup ply and is switched off the Instrument Display shows the charge level display for approximately two minutes The value of current charging capacity 4 can dif f...

Page 224: ...are left unattended in the vehicle they could in particular R open doors thereby endangering other persons or road users R get out and be struck by oncoming traffic R operate vehicle equipment and be...

Page 225: ...h as carbon monoxide Breathing in these exhaust gases is hazardous to health and results in poisoning Never leave the engine and if present the stationary heater running in an enclosed space without s...

Page 226: ...cluded in the scope of delivery of the garage door opener Synchronising the rolling code Requirements R The door system uses a rolling code R The vehicle must be within range of the garage door or doo...

Page 227: ...med to operate the door Press and hold buttons 1 2 or 3 until the door opens or closes If indicator lamp flashes 4 yellow after approximately 20 seconds press and hold the previously pressed button ag...

Page 228: ...nt cluster If the electric parking brake is not applied when the driver s door is opened the Risk of vehicle rolling away Apply parking brake See Owner s Manual message appears The electric parking br...

Page 229: ...orward gear 1 6 when on level ground R Vehicles with automatic transmission the transmission is in position h or k and you depress the accelerator pedal or you shift from transmission position j to h...

Page 230: ...vehicle is moved forexample in a two storey garage Deactivate tow away protection in order to prevent inadvertent activation If you deacti vate tow away protection collision detection will also be dea...

Page 231: ...de message appears in the media display Standby mode is automatically deactivated when the vehicle is switched on Activating deactivating standby mode parking up the vehicle Requirements R The vehicle...

Page 232: ...pecialist workshop Particularly keep the areas around the sensors and cameras free of dirt ice or slush page 356 The sensors and cameras must not be covered and the detection ranges around them must b...

Page 233: ...y dependent page 247 R Active Emergency Stop Assist country dependent page 249 R Blind Spot Assist and Active Blind Spot Assist with exit warning page 258 R Active Lane Keeping Assist page 260 Parking...

Page 234: ...ility Program ESP can moni tor and improve driving stability and traction in the following situations within physical limits R When pulling away on wet or slippery carriage ways R When braking If the...

Page 235: ...an select the drive programs using the DYNAMIC SELECT switch page 187 Function of ESP Crosswind Assist ESP Crosswind Assist detects sudden gusts of side wind and helps the driver to keep the vehicle i...

Page 236: ...R Improved driving stability when braking espe cially on bends Function of STEER CONTROL STEER CONTROL assists you by transmitting a noticeable steering force to the steering wheel in the direction re...

Page 237: ...ansmission Activating the HOLD function Depress the brake pedal and after a short time quickly depress further until the display appears in the Instrument Display Release the brake pedal Deactivating...

Page 238: ...rator pedal Do not leave the vehicle when it is being held by Hill Start Assist Function of Adaptive Brake Lights Adaptive Brake Lights warn following traffic in an emergency braking situation with th...

Page 239: ...ATTENTION ASSIST is only an aid It cannot always detect fatigue or lapses in concentration in time The system is not a substitute for a well res ted and attentive driver On long journeys take regular...

Page 240: ...otholes R If there is a strong side wind R If you adopt a sporty driving style high corner ing speeds or high rates of acceleration R If Active Steering Assist is activated and active page 247 R If th...

Page 241: ...aring too quickly Do not use cruise control in the following situa tions R in traffic situations which require frequent changes of speed e g in heavy traffic on winding roads R on slippery roads Accel...

Page 242: ...all up the stored speed and this is lower than your current speed the vehicle decelerates Take into account the traffic situation before calling up the stored speed Requirements Cruise control R Cruis...

Page 243: ...Accelerate the vehicle to the desired speed and press rocker switch 1 up M Adopting a detected speed Activate cruise control or the variable limiter If a traffic sign has been detected and is dis play...

Page 244: ...speed if the turn signal indicator is switched on to change to the overtaking lane R Vehicles with Driving Assistance Package Reacts to stationary vehicles detected in urban speed ranges except bicycl...

Page 245: ...ead is less than the stored speed the segments in the speedometer light up The Instrument Display shows the deactivation of Active Distance Assist DISTRONIC as well as alterations to the speed due to...

Page 246: ...ident if detection function of Active Distance Assist DISTRONIC is impaired Active Distance Assist DISTRONIC does not react or has a limited reaction R when driving on a different lane or when changin...

Page 247: ...red speed The vehi cle adapts its speed to that of the vehicle in front but only up to the stored speed Pulling away with Active Distance Assist DISTRONIC Activate Active Distance Assist DISTRONIC and...

Page 248: ...on an unlimited stretch of road the recommended speed is 130 km h If Active Distance Assist DISTRONIC has been put into passive mode by pressing the accelerator pedal only speed limits which are highe...

Page 249: ...route based speed adaptation does not brake the vehicle to a standstill When route guidance is active the first speed adjustment is carried out automatically If the turn signal indicator is switched...

Page 250: ...ountry in the lower speed range Active Steering Assist can use the sur rounding traffic as a reference If necessary Active Steering Assist can then also provide assistance when driving outside the cen...

Page 251: ...ion is not sufficient to keep the vehi cle in the lane or to drive through exits The system may be impaired or may not function in the following instances R There is poor visibility e g due to snow ra...

Page 252: ...river has not steered the vehicle for a considerable period of time or has removed their hands from the steering wheel display 1 appears in the Instrument Dis play If the driver still does not steer t...

Page 253: ...situations In especially critical situations Active Brake Assist can initiate autonomous braking directly In this case the warning lamp and warning tone occur simultaneously with the braking applicati...

Page 254: ...ning lamp lights up in the instrument cluster R From approximately 7 km h if your vehicle is critically close to a vehicle cyclist or pedes trian you will hear an intermittent warning tone and the L d...

Page 255: ...ds up to approximately 80 km h when approaching cyclists ahead R at speeds up to approximately 70 km h when approaching stationary and moving pedes trians crossing vehicles and stationary and crossing...

Page 256: ...y steering Cornering function only vehicles with Driving Assistance Package If the system detects a risk of a collision with an oncoming vehicle when turning across an oncom ing lane autonomous brakin...

Page 257: ...Assist It is recommended that you always leave Active Brake Assist activated Select Off The distance warning function the autono mous braking function and Evasive Steering Assist are deactivated The s...

Page 258: ...road highly variable shade conditions rain snow fog or heavy spray R If there is glare e g from oncoming traffic direct sunlight or reflections R If there is dirt on the windscreen in the vicinity of...

Page 259: ...displayed if a restric tion applies or if the system cannot clearly deter mine whether the restriction applies Warning when the maximum permissible speed is exceeded The system can warn you if you un...

Page 260: ...fic direct sunlight or reflections R If there is dirt on the windscreen in the vicinity of the multifunction camera or if the camera is misted up damaged or obscured R If the traffic signs are hard to...

Page 261: ...e R green system is activated and opera tional If a vehicle is detected close to your vehicle and you switch on the turn signal indicator in the cor responding direction a double warning tone sounds a...

Page 262: ...t may be limited in the following situations in particular R if there is dirt on the sensors or the sensors are obscured R in poor visibility e g due to fog heavy rain or snow R if there are narrow ve...

Page 263: ...cognise the dan gers page 258 Either a course correcting brake application appropriate to the driving situation or none at all may occur in the following situations R Vehicles or obstacles e g crash b...

Page 264: ...ate the turn signal indicator Vehicles with Driving Assistance Package if the system detects an obstacle such as another vehi cle in the adjacent lane it will apply the brake regardless of the turn si...

Page 265: ...in the opposite direc tion System limits No lane correcting brake application occurs in the following situations R You clearly and actively steer brake or accel erate R If a driving safety system inte...

Page 266: ...daptive damping adjustment Suspension with adaptive damping adjustment continuously adjusts the characteristics of the suspension dampers to the current operating and driving conditions The damping is...

Page 267: ...Assist PARKTRONIC The following camera views are available in the multimedia system Normal view 1 Yellow guide line vehicle width driven sur face depending on the current steering angle dynamic 2 Yell...

Page 268: ...4 Yellow warning indicator of Parking Assist PARKTRONIC obstacles at a distance between approximately 0 6 m and 1 0 m 5 Red warning display of Parking Assist PARKTRONIC obstacles are very close appro...

Page 269: ...system assists you when you are parking or at exits with reduced visi bility forexample The views of the 360 Camera are always availa ble when driving forwards up to a speed of approx 16 km h and whe...

Page 270: ...ts of the warning display are shown in grey Guide lines 1 Yellow lane marking the course the tyres will take at the current steering wheel angle dynamic 2 Yellow guide line vehicle width driven sur fa...

Page 271: ...is not ready for operation the fol lowing message appears in the media display System limits The 360 Camera will not function or will only partially function in the following situations R The doors a...

Page 272: ...ay attention to your surroundings and be ready to brake at all times Multimedia system 4 5 Settings 5 Assistance 5 Camera parking Switch Auto reversing camera on or off Opening the camera cover of the...

Page 273: ...at speeds below 10 km h mph 1 The colour of the individual segments of the warn ing display is based on the distance to the detec ted obstacle R Yellow segments obstacles at a distance between approx...

Page 274: ...IC has been deacti vated due to a malfunction restart the vehi cle If the problem persists consult a qualified specialist workshop Function of the passive side impact protection Passive side impact pr...

Page 275: ...the sides must be detected again before a new warn ing can be issued System limits The system limits for Parking Assist PARKTRONIC apply to passive side impact protection The following objects are not...

Page 276: ...rking Assist PARKTRONIC warning tones should commence when the vehicle is further away from an obstacle Select Warn early all round Activate or deactivate the function Activating deactivating audio fa...

Page 277: ...nge Active Parking Assist will be cancelled in the fol lowing situations R Parking Assist PARKTRONIC is deactivated R You begin steering R You apply the parking brake R Vehicles with automatic transmi...

Page 278: ...y also display parking spaces that are not suitable for parking suchas R Parking spaces where parking is prohibited R Parking spaces on unsuitable surfaces Parking with Active Parking Assist Depending...

Page 279: ...g Assist the lane markings are dis played in green in the camera image Vehicles with manual transmission stop as soon as Parking Assist PARKTRONIC sounds the continuous warning tone if not before Depe...

Page 280: ...dicator accordingly WARNING Risk of accident due to vehicle swinging out while parking or pulling out of a parking space While parking or exiting a parking space the vehicle swings out and can drive o...

Page 281: ...sist alone Be prepared to brake or swerve as nec essary provided the traffic situation per mits and that it is safe to take evasive action Drive Away Assist is only an aid It is not a substi tute for...

Page 282: ...page 278 and Cross Traffic Alert page 278 Trailer hitch Notes on trailer operation NOTE The operating permit may be invali dated due to the illegal installation of trailer hitches The installation in...

Page 283: ...its range of movement is unobstructed Always be sure the ball neck is engaged when folding inwards NOTE Increased risk of damage to prop erty due to folded out ball neck When the trailer is not couple...

Page 284: ...o out and the message on the instrument display will disappear Observe the information about the displays on the instrument cluster R Indicator and warning lamps page 488 R Display messages page 420 C...

Page 285: ...strument display even if the trailer has been connected correctly R LEDs have been installed in the trailer lighting system R The current has fallen below the trailer lighting system s minimum current...

Page 286: ...operly secure the bicycle rack by attaching it to the ball head R use only bicycle racks approved by Mercedes Benz R always observe the bicycle rack operating instructions NOTE Damage to or breakage o...

Page 287: ...les as close to the vehicle as possible R always distribute the load on the bicycle rack as evenly as possible across the vehicle s lon gitudinal axis Mercedes Benz recommends removing all detach able...

Page 288: ...ing or dinghy towing for example Attaching and using tow bar systems can result in damage to the vehicle When you are towing a vehicle with tow bar sys tems safe driving characteristics cannot be guar...

Page 289: ...ms and communications equipment If you operate information systems and com munication devices integrated in the vehicle when driving you could be distracted from the traffic situation This could also...

Page 290: ...ide temperature 3 Digital speedometer 4 Time 5 Right display area of the instrument display example tachometer tachometer average fuel consumption ECO display naviga tion G meter assistant display pow...

Page 291: ...Back Home button press and hold on board computer 2 Touch Control on board computer 3 Control panel for cruise control limiter or Active Distance Assist DISTRONIC 4 Control panel for the MBUX multime...

Page 292: ...enu submenu or possible set tings on the menu or confirm a selection or setting press the left hand Touch Control To scroll through displays or lists on the menu or select display content a function a...

Page 293: ...ehicle is switched off The combustion engine and the electric motor are switched off Function of the electric motor power availability display plug in hybrid 1 Start of the POWER display range 2 End o...

Page 294: ...les with Traffic Sign Assist detected instruc tions and traffic signs page 256 Head up display Function of the head up display The head up display projects the following infor mation into the driver s...

Page 295: ...enu press the left hand Touch Control To adjust the position swipe upwards or downwards on the left hand Touch Control To adjust the brightness swipe to the left or right on the left hand Touch Contro...

Page 296: ...n the audio source is being actively operated In addition the lat est calls will be displayed when the telephone list on the instrument display is actively oper ated Swipe upwards or downwards on the...

Page 297: ...fer from the description and images in this Owner s Manual For example route guidance with augmented reality is not avail able in all equipment variants Overview of the MBUX multimedia system 1 Touch...

Page 298: ...ofile 3 Calls up the global search 4 SOS NOT READY only when the Mercedes Benz emergency call system is not available 5 Mercedes me connect active 6 Transmission of vehicle position active 7 Signal st...

Page 299: ...found in the Mercedes me connect terms and conditions and data protection information The function is country dependent Operating the MBUX multimedia system Using Touch Control 1 Calls up the home sc...

Page 300: ...to the left of right selects the previ ous or next radio station music track 3 Calls up the home screen 4 Touchpad To select a menu option swipe and press To use handwriting recognition write a char a...

Page 301: ...llowing points when operating mobile communications equipment and especially your voice control sys tem R Observe the legal requirements for the coun try in which you are driving R If you use the voic...

Page 302: ...d notes for rectification The system may be impaired or may not function in the following situations R The camera in the overhead control panel may heat up due to operating conditions As a result the...

Page 303: ...the inside rearview mirror the read ing light for the driver or the front passenger is switched on or off Above the front passenger seat Stretching out a hand above the front passenger seat By stretc...

Page 304: ...notes WARNING Risk of becoming trapped dur ing adjustment of the driver s seat after calling up a driver profile Selecting a user profile may trigger an adjust ment of the driver s seat to the positi...

Page 305: ...ost probable navigation destinations media sources radio sta tions or contacts The pre requirements for that are the selection of a profile your consent to the recording of data and sufficient collect...

Page 306: ...isplay Styles Instrument lighting Display brightness Edge lighting Day night design R Control elements Keyboard language and handwriting recog nition Sensitivity of the touchpad Sensitivity of the Tou...

Page 307: ...ched off R Notes and warnings have been read and accepted R The electric parking brake has been applied If all requirements have been fulfilled the down loaded system update is installed The multimedi...

Page 308: ...dia system generates an eight digit PIN Enter this PIN on the device to be connected Confirm the entry Connecting using a button Select the options r of the desired Wi Fi network Select Connect via WP...

Page 309: ...NFC Activate NFC on the mobile device see the manufacturer s operating instructions Hold the device to be connected at the vehi cle s NFC interface Select Finished The mobile device is now connected...

Page 310: ...file is reset when the settings are restored to the factory settings Vehicles with rear telephony The handset must be in the cradle while the system is reset A prompt appears again asking whether you...

Page 311: ...he high voltage battery is displayed in addition to the energy flow Functions of the energy flow display 1 State of charge of the high voltage battery 2 Combustion engine 3 Energy flow 4 High voltage...

Page 312: ...nd assessing the actual driving situation Always keep an eye on the actual traffic situation when carrying out all driving manoeuvres Switching navigation on Multimedia system 4 5 Navigation Navigatio...

Page 313: ...nnouncements on or off 4 Calls up the ON ROUTE menu To show Route overview To select Alternative routes Report traffic incident Car to X To call up the TRAFFIC menu To display Traffic announcements To...

Page 314: ...cated 2 Entering a POI or address 3 List with additional destination entry options 4 Deletes an entry 5 a Confirms an entry 6 Switches to handwriting recognition 7 Enters a space 8 Switches to voice i...

Page 315: ...countries the online search is avail able For the destination you can enter an address a POI or a three word address Enter the destination in input line 2 The search results are displayed Select the...

Page 316: ...n the media display The camera image will be shown instead of the navigation map before a turning manoeu vre and will show additional information To return to the navigation map tap on the camera symb...

Page 317: ...elements Activate Traffic incidents Free flowing traffic and Delay If traffic information has been received then traffic incidents such as roadworks road blocks local area reports e g fog and warn in...

Page 318: ...in all countries Select Z and activate Parking Tap on j in the map Select a parking option The map shows the parking options in the vicinity The following information is displayed if avail able R Dest...

Page 319: ...stem 4 5 Mercedes me Apps 5 Dashcam If several USB devices are connected with the multimedia system select a USB device page 316 Select the Individual recording or Loop recording recording mode If Ind...

Page 320: ...s a driver only operate mobile commu nication devices when the vehicle is sta tionary As a vehicle occupant use mobile com munication devices only in the designa ted area e g in the rear passenger com...

Page 321: ...io unit For information on the range of functions of the mobile radio unit to be connected see the manu facturer s operating instructions Network connection The following cases can lead to the call be...

Page 322: ...two phone mode 3 Battery status of the connected mobile phone 4 Signal strength of the mobile phone network 5 Options 6 Device manager 7 Messages 8 Numerical pad 9 Contact search Telephony operating m...

Page 323: ...follows using secure simple pairing Select a mobile phone A code is displayed in the multimedia system and on the mobile phone If both codes match confirm the code on the mobile phone Functions in the...

Page 324: ...R Mercedes Benz Customer Centre for general information about the vehicle You can find information on the following topics R Activation of Mercedes me connect R Operating the vehicle R Nearest Merced...

Page 325: ...ailable in your country In the event an accident or breakdown is detec ted the emergency guide shows safety notes in the multimedia system display This may take a few seconds The availability of colli...

Page 326: ...onsult about the details If you select Later after the service message appears the message is hidden and reap pears at a later time Giving consent to data transfer during a Mercedes me call Requiremen...

Page 327: ...ehicle If a call is made for a service appointment via the service reminder the following data is also trans mitted R Current mileage and maintenance data If a call is made after automatic accident or...

Page 328: ...ct consists of multiple serv ices You can use the following services via the multi media system and the overhead control panel for example R Accident and Breakdown Management me button or situation de...

Page 329: ...down you may be prompted via the multimedia system to contact the Mercedes Benz Customer Centre for further help This prompt in the multimedia system only appears when the vehicle is stationary These...

Page 330: ...phone is connected with the mul timedia system page 320 R You have a user account for the Mercedes me Portal R The In Car Office service is activated in the Mercedes me Portal R You have a user accoun...

Page 331: ...phone Integration to the multimedia system Also for use with two phone mode with Smartphone Integration only one additional mobile phone can be connected using Bluetooth with the multimedia system The...

Page 332: ...N and is deleted when the multi media system is reset page 307 The following driving status data is transmitted R Transmission position engaged R Distinction between parked standstill rolling and driv...

Page 333: ...e g due to a lack of network cov erage the 112 emergency call is carried out automatically R If you decide to use the 112 emergency call system EU eCall then the system only logs in to the mobile pho...

Page 334: ...the Mercedes Benz emergency call system as well as the 112 emergency call system EU eCall can help to reduce the time between an accident and the arrival of emergency services at the site of the acci...

Page 335: ...the call the emergency call centre decides whether it is necessary to call rescue teams and or the police to the acci dent site R If no vehicle occupant answers an ambulance is sent to the vehicle imm...

Page 336: ...ectric or hydrogen R Number of people determined to be in the vehicle R Whether the emergency call was initiated manually or automatically R Time of the accident R Language setting on the multimedia s...

Page 337: ...tem passed diagnostics successfully Starting ending ERA GLONASS test mode Requirements R The starter battery is sufficiently charged R The vehicle is switched on R The vehicle has been stationary for...

Page 338: ...tion of an emergency call R Both emergency call systems cannot be traced and there is no continuous tracking in normal operation R The data in the system s internal memory is automatically and continu...

Page 339: ...yback Repeat a track Select to repeat the current track or the active playlist R Select once the active playlist is repeated R Select twice the current track is repeated R Select three times the funct...

Page 340: ...n the media menu R Connecting external data storage media with the multimedia system e g using USB or Bluetooth R Playing back audio or video files R Streaming online music Authorising a Bluetooth aud...

Page 341: ...horisation starts A code is displayed on the multimedia system and on the mobile phone If the codes are identical confirm on the audio equipment Select Only as Bluetooth audio device The Bluetooth aud...

Page 342: ...tions shown Settings can be made to the following additional functions for example R Navigation and traffic announcements R Frequency fix function R Radio additional text R Emergency warnings The sett...

Page 343: ...functions of TuneIn radio A relatively large volume of data can be trans mitted when using TuneIn radio Symbol Designation Function Z Settings The following additional settings are available in the Tu...

Page 344: ...free of interference Data volume can be purchased directly from a mobile phone network provider via the Mercedes me Portal The functions and services are country dependent For more information consul...

Page 345: ...ound sound system The following functions are available R Equaliser Treble mid range and bass R Balance and fader R Sound focus R VIP seat Burmester high end 3D surround sound system only R Sound prof...

Page 346: ...ext service due date is displayed To exit the display press the back button G on the steering wheel Bear in mind the following related topic R Operating the on board computer page 288 Information on r...

Page 347: ...maintenance of your vehicle The calculation of the optimal transmission time of the maintenance request to the service partner is subject to technical limita tions that may cause the maintenance reco...

Page 348: ...detection depends on the country vehicle model and equipment Data transferred when using Telediagnostics When the service is activated relevant data is automatically transferred to determine the next...

Page 349: ...t due to driving with the bonnet unlocked The bonnet may open and block your view Never release the bonnet when driving Before every trip ensure that the engine bonnet is locked WARNING Risk of accide...

Page 350: ...tem or fuel injec tion system components when the vehi cle is switched on The live components include the following for example R Ignition coils R Fuel injectors R Electric lines to the ignition coils...

Page 351: ...ill be lifted slightly open the bonnet again and close it with a little force until it engages correctly Engine oil Checking the engine oil level using the on board computer Requirements R The engine...

Page 352: ...fective or not connected Consult a qualified specialist workshop R Engine oil level System currently unavail Close the bonnet Topping up engine oil WARNING Risk of burns from hot compo nent parts in t...

Page 353: ...place cap 1 and turn it clockwise until it engages Check the oil level again page 348 Checking the coolant level WARNING Risk of burns from hot compo nent parts in the engine compartment Certain compo...

Page 354: ...s Benz Further information on coolant page 412 Topping up the windscreen washer system WARNING Risk of burns from hot compo nent parts in the engine compartment Certain component parts in the engine c...

Page 355: ...ehicle has been washed brake carefully while paying attention to the traffic conditions until braking power has been fully restored NOTE Damage from automatic braking If one of the following functions...

Page 356: ...and reduce wiper noise Automatic car wash mode In car wash mode the vehicle is prepared for driv ing into the automatic car wash Car wash mode can be activated at a speed of up to 20 km h page 354 Th...

Page 357: ...Components damaged in this way may unex pectedly fail Do not use a high pressure cleaner with round spray nozzles Have damaged tyres or chassis parts replaced immediately To avoid damage to your vehi...

Page 358: ...r fluid R Coolant and brake fluid remove with a damp cloth and clean water R Tar stains use tar remover R Wax use silicone remover R Do not attach stickers films or similar materi als Only have film a...

Page 359: ...damage caused by incorrect care cannot always be completely repaired In this case contact a qualified specialist workshop You can obtain more information on care and cleaning agents from the manufactu...

Page 360: ...cessively or clean them too often Exterior lighting R Clean the lenses with a wet sponge and mild cleaning agent e g car shampoo R Only use cleaning agents or cleaning cloths that are suitable for pla...

Page 361: ...it cool down R Clean the surface carefully with a microfibre cloth and a suitable display care product TFT LCD R Do not use any other agents Head up display R Clean with a soft non static lint free cl...

Page 362: ...allow the leather to become too damp R Do not use oil based cleaning and care prod ucts Leather is a natural product It exhibits natural surface properties such as differences in structure marks cause...

Page 363: ...r of washes 2 Maximum wash temperature 3 Do not bleach 4 Do not iron 5 Do not tumble dry 6 Do not dry clean 7 Class 2 safety vest The requirements defined by the legal standard are only fulfilled if t...

Page 364: ...o an incorrectly secured fire extinguisher in the driver s footwell A fire extinguisher may impede pedal travel or block a depressed pedal This jeopardises the operating and road safety of the vehicle...

Page 365: ...continue the jour ney for a short period of time To do this use the TIREFIT kit page 364 R Vehicles with Mercedes me connect you can make a call for breakdown assistance via the overhead control pane...

Page 366: ...iving on observe the following notes Driving distance possible in emergency mode after the pressure loss warning Load condition Driving distance possi ble in emergency mode Partially laden 80 km Fully...

Page 367: ...mpressor is maintenance free If there is a malfunction please contact a qualified specialist workshop Using the TIREFIT kit Required tools R Tyre sealant bottle R TIREFIT sticker R Sticker with detail...

Page 368: ...h tyre sealant immedi ately If an allergic reaction occurs seek medi cal attention immediately NOTE Overheating due to the tyre inflation compressor running too long Do not run the tyre inflation comp...

Page 369: ...lock Press on and off switch 8 on the tyre infla tion compressor The tyre inflation compressor is switched on The tyre is inflated First tyre sealant is pum ped into the tyre The pressure may briefly...

Page 370: ...ained the TIREFIT kit If after ten minutes a tyre pressure of 200 kPa 2 0 bar 29 psi has been attained Switch off the tyre inflation compressor Unscrew the filling hose from the valve of the defective...

Page 371: ...ng Consult a qualified specialist workshop Countries that have Mercedes Benz Service24h you will find a sticker with the telephone number e g on the B pillar on the driver s side Correct the tyre pres...

Page 372: ...acid off thor oughly with plenty of clean water and seek medical attention immediately ENVIRONMENTAL NOTE Environmental damage due to improper disposal of bat teries Batteries contain pollutants It i...

Page 373: ...ignition of hydrogen gas If there is a short circuit or sparks are created there is a danger of hydrogen gas igniting when you charge the battery Make sure that the POSITIVE terminal of a connected ba...

Page 374: ...llowing points during starting assis tance and when charging the battery R Only use undamaged jump lead charging cables with a sufficient cross section and insulated terminal clamps R Non insulated pa...

Page 375: ...ehicle During the charging process start the charg ing process During starting assistance let the engines run for several minutes During starting assistance before disconnect ing the jump lead switch...

Page 376: ...re that detachable parts are recon nected in the same way Tow starting or towing away Overview of permissible towing methods not plug in hybrid Permitted towing methods Mercedes Benz recommends transp...

Page 377: ...h axles on the ground Do not use tow bar systems NOTE Damage to the vehicle due to tow ing away incorrectly Observe the instructions and notes on towing away Observe the information on towing and tran...

Page 378: ...ehicles with automatic transmission if the transmission cannot be shifted to position i or if the display does not show anything transport the vehicle page 376 A towing vehicle with lifting equipment...

Page 379: ...lated functions are limited or no lon ger available in the following situations R the vehicle is switched off R the brake system or power steering system is malfunctioning R the energy supply or the o...

Page 380: ...adjustment When transporting vehicles with adaptive damping adjustment the vehicle trailer com bination may begin to rock and start to skid Load the vehicle correctly onto the transporter Secure the v...

Page 381: ...owing eye or trailer hitch is used to recover a vehicle the vehicle may be damaged in the process Only use the towing eye or trailer hitch to tow away or tow start the vehicle Do not use the towing ey...

Page 382: ...specified fuse rating Blown fuses must be replaced with fuses of the same rating which you can recognise by the col our and the label The fuse ratings and further information to be observed can be fou...

Page 383: ...e trapped by the wiper linkage Always switch off the windscreen wipers and vehicle before opening the engine bonnet Open the bonnet Remove any existing moisture from the fuse box using a dry cloth Loo...

Page 384: ...top Closing Place the lid on the fuse box Tighten screws 2 Fold back the carpet Opening and closing the fuse box in the load com partment Observe the notes on electrical fuses page 379 Open the load...

Page 385: ...cle is not adapted to suit the conditions Thus you should regularly check the tread depth and the condition of the tread across the entire width of all tyres Minimum tread depth for R Summer tyres 3...

Page 386: ...s with the same quality standard R If snow chains are fitted the maximum per missible speed is 50 km h R Vehicles with Active Parking Assist do not use Active Parking Assist when snow chains are fitte...

Page 387: ...o check the tyre pressure The outer appearance of a tyre does not permit any reliable conclusion about the tyre pres sure Only correct tyre pressures when the tyres are cold Conditions for cold tyres...

Page 388: ...e 478 or the h warning lamp in the instrument cluster page 502 The tyre pressure monitoring system is only an aid It is the driver s responsibility to set the tyre pressure to the recommended cold tyr...

Page 389: ...uch Control on the left hand side of the steering wheel The Tyre press monitor restarted message is shown in the Instrument Display Current warning messages are deleted and the yellow h warning lamp g...

Page 390: ...To begin restart press Touch Control on the left hand side of the steering wheel The Tyre pressure now OK message is shown in the display Select Yes To confirm restart press Touch Control on the left...

Page 391: ...Furthermore other tyre sizes could result in the tyres rubbing against the body and axle components when loaded This could result in damage to the tyre or the vehicle Only use tyres wheels and accesso...

Page 392: ...NING Risk of accident with high per formance tyres The special tyre tread in combination with the optimised tyre compound means that the risk of skidding and hydroplaning on wet roads is increased In...

Page 393: ...the vehicle with a TIREFIT kit after replacing with tyres that do not feature run flat characteristics e g winter tyres You can permanently limit the maximum speed for driving with winter tyres page 2...

Page 394: ...on on which tyre changing tools are required and approved for performing a wheel change on your vehicle consult a qualified specialist workshop You require the following tools forexample to change a w...

Page 395: ...epared for a wheel change page 391 Wheel trim The wheel trim covers the wheel bolts on vehicles with steel wheels Before unscrewing the wheel bolts remove the wheel trim To remove using both hands car...

Page 396: ...ly under the jack support point Rules of conduct when the vehicle is raised R Never place your hands or feet under the vehi cle R Never lie under the vehicle R Do not start the vehicle and do not rele...

Page 397: ...E Damage to the vehicle due to the jack If you do not position the jack at the jack sup port points provided for this purpose you could damage your vehicle Only position the jack at the jack sup port...

Page 398: ...f necessary store it in the load compartment Notes on removing an emergency spare wheel page 397 Fitting a new wheel Requirements R The wheel to be changed is removed and the centring pin is screwed i...

Page 399: ...etters AB are visible and turn anti clockwise Tighten the wheel bolts evenly in a diagonal pattern in the order indicated 1 to 5 with an initial maximum force of 80 Nm Tighten the wheel bolts evenly i...

Page 400: ...wheel make sure there is no air left in the tyre If necessary allow the air to escape R To release air from the tyre remove the valve cap of the tyre R Press down the metal insert in the valve using a...

Page 401: ...thout inter ruption Requirements R The emergency spare wheel has been fitted correctly page 391 Comply with the manufacturer s safety notes on the sticker of the emergency spare wheel and on the tyre...

Page 402: ...he emergency spare wheel When the specified tyre pressure has been reached press on and off switch 4 on the tyre inflation compressor to 0 The tyre inflation compressor is switched off Press the start...

Page 403: ...vehicle electronics and jeopardise the operat ing safety of the vehicle You should have all work on electrical and electronic components carried out at a qualified specialist workshop WARNING Risk of...

Page 404: ...s for detachable parts If your vehicle has fittings for two way radio equip ment use the power supply and aerial connectors provided in the pre installation Observe the man ufacturer s supplements whe...

Page 405: ...identification in the Dig ital Owner s Manual in the vehicle on the internet and in the app Regulatory radio identification Indonesia and Israel Manufacturer information about radio based vehi cle com...

Page 406: ...cturer 2 EU general operating permit number only for certain countries 3 VIN vehicle identification number 4 Maximum permissible gross vehicle weight kg 5 Maximum permissible gross weight of vehicle c...

Page 407: ...heir original containers Always keep children away from operat ing fluids ENVIRONMENTAL NOTE Pollution of the environment due to irresponsible disposal of operating fluids Incorrect disposal of operat...

Page 408: ...tely rinse them thoroughly with clean water Seek medical attention immediately If you swallow fuel seek medical atten tion immediately Do not induce vomit ing Change immediately out of clothing that h...

Page 409: ...nformation label on the fuel filler flap or on the fuel dispenser or pump nozzle suitable for your vehicle throughout Europe If the available fuel is not sufficiently low in sul phur it may produce un...

Page 410: ...e wrong fuel Even small amounts of the wrong fuel could result in damage to the fuel system the engine and the emission control system Vehicles with a diesel particulate filter Only refuel using sulph...

Page 411: ...nter Before changing over to winter diesel fuel the fuel tank should be empty if possible When first refu elling with winter diesel fuel keep the fuel level low e g to reserve level The fuel tank can...

Page 412: ...tment malfunc tions Avoid impurities in AdBlue AdBlue residues crystallise after a period of time and contaminate the surfaces with which they come into contact Clean the dirty surfaces with water as...

Page 413: ...ary for the prescribed service intervals Do not alter the engine oil or oil filter in order to achieve longer change intervals than prescribed Do not use additives Have the engine oil changed after th...

Page 414: ...oil filling capacity Model Capacity B 160 B 180 manual and automatic transmis sion B 200 manual and automatic transmis sion B 200 4MATIC 5 1 litres B 250 B 250 4MATIC 5 5 litres All other models 6 8...

Page 415: ...e the notes on operating fluids page 404 WARNING Risk of fire and injury from antifreeze If antifreeze comes into contact with hot com ponent parts in the engine compartment it may ignite Allow the en...

Page 416: ...due to unsuitable windscreen washer fluid Unsuitable windscreen washer fluids may damage the plastic surface of the exterior lighting Only use windscreen washer fluids which are also suitable for use...

Page 417: ...dth includ ing exterior mirrors 2020 mm Vehicle width exclud ing exterior mirrors 1796 mm Wheelbase 2729 mm Vehicle height Model Vehicle height B 220 d B 220 d 4MATIC B 250 B 250 4MATIC 1567 mm All ot...

Page 418: ...6 2019 vehicle identifiers are located on the vehicle in the following places R On the inside of the socket flap R On the charging cable connector In addition charging stations in European coun tries...

Page 419: ...10 to 100 of the usable energy content Charging time mode 4 applies to DC charging from 10 to 80 of the usable energy content The time taken to charge the battery depends on the charge status of the b...

Page 420: ...dimen sion All models 888 mm Towing capacity The tongue weight is not included in the tow ing capacity The values for the trailer load braked apply with a minimum start off climbing ability of 12 Not...

Page 421: ...er may come loose The tongue weight must not be below 50 kg Use a tongue weight that is as close as possible to the maximum permissible tongue weight NOTE Damage caused by the bicycle rack coming loos...

Page 422: ...060 kg B 180 d automatic transmission B 200 manual trans mission 1055 kg B 200 d automatic transmission 1070 kg B 200 d manual transmission B 220 d 1075 kg B 200 4MATIC 1095 kg B 250 4MATIC 1090 kg Mo...

Page 423: ...ght Pressing displays further information on the media display Press the symbol to hide the display message Display messages to be acknowledged can be hid den by pressing the back button P or with the...

Page 424: ...ialist workshop Plug in hybrid DANGER Risk of fatal injuries due to restraint system malfunctions Components in the restraint system may be activated unintentionally or not deploy as planned in an acc...

Page 425: ...ecialist workshop Plug in hybrid DANGER Risk of fatal injuries due to restraint system malfunctions Components in the restraint system may be activated unintentionally or not deploy as planned in an a...

Page 426: ...he seat the weight the system detects may be too low WARNING Risk of injury or even fatal injury when the front passenger airbag is disabled If the front passenger airbag is disabled It will not be de...

Page 427: ...led If you secure a child in a child restraint system on the front passenger seat and the front passenger airbag is ena bled the front passenger airbag can deploy in the event of an accident The child...

Page 428: ...re malfunctioning Consult a qualified specialist workshop Key Display messages Possible causes consequences and M Solutions Replace key Have the key replaced Consult a qualified specialist workshop Ch...

Page 429: ...le If the key is no longer in the vehicle and you switch off the vehicle R You can no longer start the vehicle R You cannot centrally lock the vehicle Ensure that the key is in the vehicle If the key...

Page 430: ...ctioning Change the location of the key in the vehicle Place the key in the slot for starting the engine with the key page 174 Lights Display messages Possible causes consequences and M Solutions Left...

Page 431: ...specialist workshop Vehicles with a trailer hitch a fuse may have blown Stop the vehicle in accordance with the traffic conditions Check the fuses and replace them if necessary page 379 Automatic dri...

Page 432: ...ystem is malfunctioning The lighting system continues to function properly without the functions of the Intelligent Light System Consult a qualified specialist workshop Adaptive Highbeam Assist curren...

Page 433: ...ee Owner s Manual Adaptive Highbeam Assist Plus is temporarily unavailable The system limits have been reached page 148 Once the cause of the problem is no longer present the system will be available...

Page 434: ...is temporarily malfunctioning When the vehicle is stationary on a level surface and the engine has cooled down make up to four attempts to switch on the stationary heater waiting several minutes betwe...

Page 435: ...igh voltage battery charging incom plete The high voltage battery is charging Pre entry climate control cannot be switched on Wait until the charging process has achieved a minimum charge inoperative...

Page 436: ...Start the vehicle for ten seconds Pre entry climate control is operational again Pre entry climate control via key inoperative HV battery low The charge of the high voltage battery is too low Pre entr...

Page 437: ...ng produced The vehicle may not be heard by other road users Drive with particular care Consult a qualified specialist workshop Charger cable connected You cannot pull away while the charging cable is...

Page 438: ...hod currently unavailable Please try again or change charging method A temporary malfunction has occurred in the charging station Wait until the malfunction has passed or Start the charging process at...

Page 439: ...ystem switches to emergency operation mode due to a malfunction Drive on carefully Consult a qualified specialist workshop Battery overheated Stop everybody out Outdoors if possible The high voltage b...

Page 440: ...consult a qualified specialist workshop Malfunction Visit workshop The drive system is malfunctioning Consult a qualified specialist workshop Without changing gear consult workshop The drive system ca...

Page 441: ...icle stop towing if necessary Consult a qualified specialist workshop d Performance severely limi ted The drive system is outside the normal operating temperature range e g due to extremely low or hig...

Page 442: ...The pressure reduction can take up to 15 minutes 6 Tank is depressurised Ready for refuelling Vehicles with petrol engines the pressure in the fuel tank is released and the fuel filler flap opens 6 Ta...

Page 443: ...white display message The trailer hitch is not operational during a journey with a trailer WARNING Risk of an accident if the ball neck is not locked The trailer may become detached Stop the vehicle...

Page 444: ...ock the ball neck page 280 Swivel the ball neck beneath the bumper manually and let it engage If the display message does not disappear the trailer hitch is malfunctioning and the ball neck is not loc...

Page 445: ...orce to steer If safe steering is possible drive on carefully Visit or consult a qualified specialist workshop immediately Steering malfunction Stop immediately See Owner s Manual The steering is malf...

Page 446: ...ing under any circumstances Consult a qualified specialist workshop Stop the vehicle immediately in accordance with the traffic conditions Do not continue driving Consult a qualified specialist worksh...

Page 447: ...is locked Stop the vehicle immediately in accordance with the traffic conditions Close the bonnet A The tailgate is open DANGER Risk of poisoning from exhaust gases Combustion engines emit poisonous...

Page 448: ...ngages and push the row of seats back Make sure that the seat is engaged _ 2nd seat row right Not locked The right hand seat or the seat backrest in the second row of seats is not engaged Fold the cor...

Page 449: ...il it engages and push the row of seats back Make sure that the seat is engaged Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below the minimum Top up the washer...

Page 450: ...Cannot start engine See Owner s Manual The vehicle cannot be started Switch the vehicle off and switch it back on If the display message still appears consult a qualified specialist workshop Top up c...

Page 451: ...ng fluids Before opening the bonnet allow the engine to cool down In the event of a fire in the engine compartment keep the bonnet closed and call the fire service Wait until the engine has cooled dow...

Page 452: ...ir cleaner Vehicles with diesel engines the engine air filter is dirty and must be replaced Consult a qualified specialist workshop Drive system Malfunction Visit workshop The drive system is malfunct...

Page 453: ...smission position Depress the brake pedal Select transmission position h k or neutral i To shift out of P or N depress brake and start engine You have attempted to shift the transmission out of park p...

Page 454: ...t transmission position h or k Without changing gear consult workshop The transmission is malfunctioning It is no longer possible to change the transmission position If transmission position h is sele...

Page 455: ...at low engine speed Avoid sporty driving Before pulling away on uphill gradients let the transmission cool down until the display message disappears Parking lock inoperative Apply the parking brake T...

Page 456: ...fully to start engine You have attempted to start the vehicle without depressing the clutch pedal Depress the clutch pedal and then start the vehicle The vehicle has stalled while the vehicle was pull...

Page 457: ...cialist workshop Until then always select park position j manually before you switch off the vehicle Before leaving the vehicle apply the electric parking brake Auxiliary battery malfunc tion red disp...

Page 458: ...he parked vehicle against rolling away The yellow indicator lamp and the red indicator lamp are lit The electric parking brake is malfunctioning To release Switch the vehicle off and switch it back on...

Page 459: ...r lamp continues to flash Do not continue driving Consult a qualified specialist workshop Where necessary also secure the parked vehicle against rolling away The yellow indicator lamp is lit and the r...

Page 460: ...d specialist workshop Where necessary also secure the parked vehicle against rolling away To release If the conditions for automatic release are fulfilled and the electric parking brake is not release...

Page 461: ...not applied See Owner s Manual Vehicles with manual transmission the electric parking brake has not been applied and you open the driver s door Apply the electric parking brake J Brake immediately Ve...

Page 462: ...traffic conditions Do not continue driving Consult a qualified specialist workshop Do not top up the brake fluid Check brake pads See Owner s Manual The brakepads have reached the wear limit Consult...

Page 463: ...art of the driver page 236 If necessary take a break h km h Cruise control cannot be activated as not all activation conditions are fulfilled Observe the activation conditions for cruise control page...

Page 464: ...he accelerator pedal beyond the pressure point kickdown the limiter is switched to passive mode page 239 Limiter inoperative The limiter is malfunctioning Consult a qualified specialist workshop km h...

Page 465: ...t conditions are within the system limits the system will become available again Drive on carefully or If the display message does not disappear stop the vehicle in accordance with the traffic conditi...

Page 466: ...em will be available again Speed Limit Assist inopera tive Speed Limit Assist is malfunctioning Drive on or Stop the vehicle in accordance with the traffic conditions and restart the vehicle If the di...

Page 467: ...with the traffic conditions and restart the vehicle If the display message does not disappear consult a qualified specialist workshop Active Steering Assist cur rently unavailable due to multiple emer...

Page 468: ...will be available again It is possible to continue driving in compliance with the traffic regulations Traffic Sign Assist inopera tive Traffic Sign Assist is malfunctioning It is possible to continue...

Page 469: ...r s Manual When you establish the electrical connection to the trailer Blind Spot Assist will be unavailable Press the left hand Touch Control and acknowledge the display message Active Blind Spot Ass...

Page 470: ...Control and acknowledge the display message Active Lane Keeping Assist currently unavailable See Owner s Manual Active Lane Keeping Assist is temporarily unavailable The ambient conditions are outsid...

Page 471: ...may be malfunctioning or temporarily unavailable The brake system steer ing and drive system will continue to function normally Drive on carefully Once the causes of the problem are no longer present...

Page 472: ...thin a short time with the aid of a heater The restric tion is temporary Driving systems and driving safety systems may be malfunctioning or temporarily unavailable The brake system steer ing and driv...

Page 473: ...shop Parking Assist and PARKTRONIC inoperative See Owner s Manual Vehicles with Active Parking Assist Active Parking Assist and Parking Assist PARKTRONIC are malfunctioning Vehicles without Active Par...

Page 474: ...WARNING Risk of skidding if ABS and ESP are malfunctioning The wheels may lock during braking and ESP does not perform any vehicle stabilisation The steerability and braking characteristics are heavi...

Page 475: ...teristics are heavily impaired and the braking distance may increase In addi tion other driving safety systems are switched off Drive on carefully Have ABS and ESP checked immediately at a qualified s...

Page 476: ...safety systems e g BAS may also be malfunctioning The brake system will continue to operate normally Braking distance may increase in an emergency braking situation WARNING Risk of skidding if ESP is...

Page 477: ...arefully Have the brake system checked immediately at a qualified specialist workshop Active Brake Assist Func tions currently limited See Owner s Manual Vehicles with the Driving Assistance Package A...

Page 478: ...Package Active Brake Assist is temporarily unavailable or only partially availa ble Drive on carefully or Stop the vehicle in accordance with the traffic conditions and restart the vehicle If the disp...

Page 479: ...p Battery Display messages Possible causes consequences and M Solutions 12 V battery See Owner s Manual The vehicle is off and the state of charge of the 12 V battery is too low Switch off electrical...

Page 480: ...lt a qualified specialist workshop Stop vehicle See Owner s Manual The 12 V battery is no longer being charged and the state of charge is too low NOTE Possible engine damage if you continue driving Do...

Page 481: ...lt no signals from the tyre pressure sensors are being received The tyre pressure monitoring system is temporarily unavailable The tyre pressure monitoring system will restart automatically as soon as...

Page 482: ...qualified specialist workshop Check tyre s The tyre pressure in one or more tyres has dropped significantly The wheel position is displayed A warning tone will also sound WARNING Risk of an accident d...

Page 483: ...wheel position is displayed WARNING Risk of an accident from driving with a flat tyre R The tyres can overheat and be damaged R The driving characteristics as well as the steering and braking characte...

Page 484: ...l down Reduce speed At least one tyre is overheating The affected tyres are displayed in red At temperatures close to the limit value the tyres are displayed in yellow WARNING Risk of an accident from...

Page 485: ...the vehicle in accordance with the traffic conditions Check the tyre pressure page 383 and the tyres When the tyre pressure is correct restart the tyre pressure loss warning system page 386 Check tyr...

Page 486: ...evel will lead to limited performance after the remaining distance displayed has been covered Add at least 5 l of AdBlue page 201 XX X l Top up AdBlue Emer op max XXX km h Start not poss in XXX km The...

Page 487: ...e and wait for approximately 60 seconds Start the vehicle AdBlue system fault See Owner s Manual The AdBlue system is malfunctioning Consult a qualified specialist workshop immediately AdBlue system f...

Page 488: ...ault After the distance displayed has been covered it will no longer be possible to start the vehicle Consult a qualified specialist workshop immediately AdBlue system fault Engine start not possible...

Page 489: ...vel Reduce oil level The engine oil level is too high NOTE Engine damage caused by driving with excess engine oil Avoid long journeys with excess engine oil Consult a qualified specialist workshop imm...

Page 490: ...driving with insufficient oil pressure Avoid driving with insufficient oil pressure Stop the vehicle immediately in accordance with the traffic conditions Do not continue driving Switch off the vehicl...

Page 491: ...or lamps on the instrument display may differ from the example shown Indicator and warning lamps Occupant safety 6 Restraint system page 490 Seat belt page 490 Drive system _ Reduced power page 491 Sy...

Page 492: ...age 500 Tyre pressure monitoring system h Tyre pressure monitoring system page 502 Exterior lighting T Standing lights page 142 L Low beam page 142 K High beam page 144 Turn signal lights page 144 R R...

Page 493: ...rid DANGER Risk of fatal injuries due to restraint system malfunctions Components in the restraint system may be activated unintentionally or not deploy as planned in an accident In the event of an ac...

Page 494: ...he red seat belt warning lamp lights up once the vehicle has started In addition an intermittent warning tone may sound The red seat belt warning lamp reminds the driver and front passenger to fasten...

Page 495: ...instrument display Vehicle Warning indicator lamp Possible causes consequences and M Solutions Power steering warning lamp red The red power steering warning lamp is lit while the vehicle is running T...

Page 496: ...perational WARNING Risk of an accident if the ball neck is not locked The trailer may become detached Stop the vehicle immediately in accordance with the traffic conditions Do not continue driving Unc...

Page 497: ...ture has exceeded 120 C WARNING Risk of burns when opening the bonnet If you open the bonnet in the event of an overheated engine or fire in the engine compartment the following situa tions may occur...

Page 498: ...Make sure that the air supply to the radiator is not obstructed Avoiding high loads on the engine drive to the nearest qualified specialist workshop In doing so ensure that the coolant temperature di...

Page 499: ...list workshop Vehicles with a diesel engine the fuel tank may have been run dry Start the engine three to four times after refuelling If the yellow engine diagnosis warning lamp goes out emergency ope...

Page 500: ...ent display J Brake system warning lamp yellow The yellow brake warning lamp is lit while the vehicle is running WARNING Risk of an accident due to a brake system malfunction If the brake system is ma...

Page 501: ...If brake force boosting is malfunctioning increased brake pedal force may be necessary for braking The braking characteristics may be impaired The braking distance can increase in emergency braking s...

Page 502: ...he distance Function of Active Brake Assist page 250 Active Brake Assist warning lamp The Active Brake Assist warning lamp is on Due to dirty sensors or a malfunction the system is not available or th...

Page 503: ...skidding if EBD or ABS is malfunctioning The wheels may lock during braking The steerability and braking characteristics are heavily impaired and the braking distance may increase In addition other d...

Page 504: ...abilisation In addition other driving safety systems are switched off Drive on carefully Have ESP checked at a qualified specialist workshop ESP OFF warning lamp The yellow ESP OFF warning lamp is lit...

Page 505: ...r warning lamp pressure loss malfunction flashes for approximately one minute and then remains lit The tyre pressure monitoring system is malfunctioning WARNING There is a risk of an accident if the t...

Page 506: ...the tyres WARNING Risk of an accident due to insufficient tyre pressure R The tyres can burst R The tyres can wear excessively and or unevenly R The driving characteristics as well as the steering an...

Page 507: ...ng 254 Active Distance Assist DISTRONIC Activate deactivate variable limiter 243 Activating deactivating 243 Active Emergency Stop Assist 249 Calling up a speed 243 Function 241 Increasing decreasing...

Page 508: ...tection 55 Warning lamp 48 Airflow Setting 161 Alarm system ATA 104 All wheel drive 4MATIC 196 Ambient lighting 150 Animals Pets in the vehicle 81 Anti lock braking system ABS 230 Anti theft alarm sys...

Page 509: ...ckdown 195 Manual shifting 194 Selecting park position 193 Steering wheel gearshift paddles 194 Transmission position display 191 Transmission positions 191 Autonomous braking 250 AVAS Acoustic vehicl...

Page 510: ...ting 378 Towing away 375 Transporting the vehicle 376 Wheel change 391 C Calls Mercedes me 320 Camera 360 Camera 266 Cleaning 356 Information 229 Reversing camera 263 Selecting the view 269 Car key 83...

Page 511: ...arging process direct current mode 4 216 Stowing the charging cable 203 USB port 138 Wallbox mode 3 206 Charging cable Control panel 209 Stowing 203 Checking the coolant level 350 Child safety lock Re...

Page 512: ...air distribution 161 Setting the airflow 161 Setting the vehicle interior tempera ture 161 Stationary heater ventilation 167 Switching air recirculation mode on off 163 Switching the rear window heate...

Page 513: ...iagnostics connection 39 Diesel Low outside temperatures 407 Notes 407 Digital Owner s Manual 22 DIRECT SELECT lever Automatic transmission 191 Engaging drive position 193 Engaging neutral 192 Engagin...

Page 514: ...re s 479 Clean the fuel filter 449 Coolant Stop vehicle Switch engine off 448 currently unavailable See Own er s Manual 471 currently unavailable See Own er s Manual 472 5 Engine oil level cannot be m...

Page 515: ...g brake 457 Replace air cleaner 449 Replace key 425 Reserve fuel level 449 6 Restraint sys malfunction Con sult workshop 421 See Owner s Manual 476 Steering malfunction Increased physical effort See O...

Page 516: ...475 Active Distance Assist available again 463 Active Distance Assist currently unavailable See Owner s Manual 462 Active Distance Assist inoperative 462 Active Lane Keeping Assist currently unavaila...

Page 517: ...n Stop Switch engine off 449 Drive system Malfunction Visit work shop 449 Front passenger airbag disabled See Owner s Manual 423 Front passenger airbag enabled See Owner s Manual 424 Hazard warning la...

Page 518: ...ission Malfunction Visit work shop 453 Tyre press monitor currently unavaila ble 478 Tyre press monitor inoperative 478 Tyre press monitor inoperative No wheel sensors 479 Tyre pressure Check tyres 48...

Page 519: ...ustment when driving abroad 142 Recuperation 182 Drowsiness detection ATTENTION ASSIST 236 Duplicate key 86 Dynamic handling control system ESP 231 DYNAMIC SELECT Calling up the fuel consumption indi...

Page 520: ...splay Function notes 308 Engine Emergency operation mode 174 Engine number 402 Starting assistance 370 Switching off start stop button 220 Tow starting 378 Engine data Displaying 189 DYNAMIC SELECT 18...

Page 521: ...utoff PASSENGER AIR BAG OFF 56 Front passenger seat Adjusting Seat Comfort 110 Adjusting without seat comfort 107 Adjusting electrically 112 Front wheel arch Wing Fitting removing the cover 152 Front...

Page 522: ...er 292 Adjusting display elements on board computer 292 Care 358 Function 291 Memory function 121 Setting the position on board com puter 292 Switching on off 293 Headlamp flashing 144 Headlamp range...

Page 523: ...Illuminants High beam 153 Low beam 153 Immediate pre entry climate control 166 Immobiliser 104 Implied warranty 42 Importer addresses Wireless components 37 Indicator warning lamps 488 Individual driv...

Page 524: ...e airbag 53 L Lamp Interior lighting 150 Lane Keeping Assist Active Lane Keeping Assist 260 Lane recognition automatic Active Lane Keeping Assist 260 Language System settings Notes 306 Setting 306 Lic...

Page 525: ...Bicycle rack 418 Load compartment Front passenger seat Through loading feature Expanding 125 Load compartment cover Removing fitting 129 Loading Adjusting the load compartment floor 135 Bag hook 132...

Page 526: ...8 Drive programs 189 Factory setting 307 Home screen 295 In Car Office 327 MBUX Interior Assistant 299 Media 336 Navigation 308 Notes 294 Overview 294 Setting route based speed adaptation 247 Standby...

Page 527: ...MOExtended tyres 362 Motorway mode 146 MULTIBEAM LED 145 N Navigation Activating 309 Announcements 310 Destination entry 311 Displaying hiding the menu 309 Live Traffic Information 314 Map 313 Notes 3...

Page 528: ...airbags 53 Owner s Manual 26 P Paint code 402 Park position DIRECT SELECT lever 191 Engaging 193 Parking Active Parking Assist 273 PARKTRONIC 269 Parking aid Active Parking Assist 273 PARKTRONIC 269...

Page 529: ...charging charging station mode 3 206 Notes on charging mains socket mode 2 205 Notes on charging wallbox mode 3 206 Notes on plug in hybrid operation 170 Operating safety 27 Power availability displa...

Page 530: ...ecuring 80 Rear fog lamp 143 Rear fog light 143 Rear seat Adjusting the backrest angle 128 Rear seat belt Status display 53 Rear window Replacing wiper blade 156 Rear window heater 161 Rear window wip...

Page 531: ...sunroof 100 Roof lining 358 Roof load 415 Roof load display Information 187 Roof luggage rack Loading 136 Securing 136 Route Navigation Calculating 312 Navigation 310 Selecting options 312 Route guid...

Page 532: ...passenger airbag shut off 58 Restraint system 48 Service centre 41 Service interval display ASSYST PLUS 343 Service ASSYST PLUS 343 Shifting Automatic transmission 194 Gearshift recommendation 191 195...

Page 533: ...Hill Start Assist 235 Start stop button Parking the vehicle 220 Starting the vehicle 173 Switching on the power supply vehicle 172 Start stop function ECO start stop func tion 180 Starter battery Cha...

Page 534: ...es 303 T Tailgate Closing 92 Emergency key 96 HANDS FREE ACCESS 94 Limiting the opening angle 96 Opening 91 Take back of end of life vehicles Protection of the environment 24 Tank content AdBlue 409 F...

Page 535: ...ethods 373 374 Traffic information Activating 314 Traffic light warning display 256 Traffic Sign Assist Function 256 Setting 257 Trailer coupling Ball neck 280 Trailer drawbar Pulling towing Tow bar s...

Page 536: ...1 Tyre change tool kit Overview 391 Tyres Breakdown 362 Checking 382 Checking the temperature 385 Fitting 395 Interchanging 390 MOExtended 362 Noise 382 Notes on fitting 387 Removing 395 Removing fitt...

Page 537: ...AMIC SELECT 189 Displaying MBUX 189 Roof load 415 Vehicle height 413 Vehicle length 413 Vehicle width 413 Wheelbase 413 Vehicle dimensions 413 Vehicle emergency start 378 Vehicle equipment 26 Vehicle...

Page 538: ...arning lamp 490 Seat belt warning lamp flashes 491 Seat belt warning lamp lights up 491 System error warning lamp 492 Trailer tow hitch warning lamp 493 h Tyre pressure monitoring sys tem warning lamp...

Page 539: ...ag 53 Windows Care 356 Opening closing 97 Removing mist 163 Windscreen Demisting 161 Replacing the wiper blades 154 Windscreen washer fluid 413 Windscreen washer system 351 Windscreen wipers Activatin...

Page 540: ...Mercedes Benz AG Not to be reprinted transla ted or otherwise reproduced in whole or in part without written permission from Mercedes Benz AG Vehicle manufacturer Mercedes Benz AG Mercedesstra e 120 7...

Page 541: ...knowledge with practical tips Here you can find comprehensive information about operating your vehicle and about services and guarantees in printed form You can find the Owner s Manual on the Mercedes...

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