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84

Appendix

Worldwide VIPColor Technologies Contacts

VIPColor Technologies USA, Inc.
41300 Boyce Road
Newark CA 94538, USA
Phone: +1 510 744 3770
www.vipcolor.com/us
Venture Electronics Spain S.L.
C Pagesia, 22-24
08191 Rubí
Barcelona, Spain
Phone: +34 93 588 3018
www.vipcolor.com/uk
VIPColor Technologies Pte Ltd
5006 Ang Mo Kio Avenue 5
#05-01/12 TECHplace II
Singapore 569876
Singapore
Phone: +65 6482 1755
www.vipcolor.com/ap

Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: 00 34 917481604 Web: https://mpi.com.es/

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Summary of Contents for VIPColor VP600

Page 1: ...VIPColor U s e r G u i d e VP600 Printer Series Mantenimiento Perif ricos Inform ticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 00 34 917481604 Web https mpi com es...

Page 2: ...f Oracle and or its affiliates Microsoft Windows and Windows Server are registered trademarks of Microsoft Corporation in the U S A and or other countries Memjet is a trademark of Memjet Ltd Edition E...

Page 3: ...Installation Install the printer on a flat level surface The printer must remain level at all times Tilting the printer may cause undue leakage of ink and affect performance and print quality Avoid wi...

Page 4: ...an authorized Memjet technology printheads will damage the printer and void your warranty Use of unauthorized inks or ink cartridges may damage the printer and will void your warranty Clear media jams...

Page 5: ...uidelines for Preventive Maintenance 38 Replacing an Ink Cartridge 39 Cleaning the Printhead 40 Replacing the Printhead 41 Opening Closing the Clamshell 44 Cleaning Debris from the Cutting Zone 45 Cle...

Page 6: ...e Connection to the Printer Has Changed 74 Config Options on the Control Panel 75 Printer Interface GPIO Specifications 79 Regulatory Information 81 Worldwide VIPColor Technologies Contacts 84 Manteni...

Page 7: ...aving Custom Media Size Settings 23 Turning Off the Printer 24 Managing Printer Security Administrator 25 Embedded Web Server EWS 27 Other Support Tools 35 NOTE Once the printer has been set up be sur...

Page 8: ...Top Cover Front Cover Output Slot GPIO Port USB Port Ethernet Port Power Socket Power Switch Media Feed Slot Media Feed Cover Mantenimiento Perif ricos Inform ticos C Canteras 15 28860 Paracuellos de...

Page 9: ...change depending on the current operation see Table 2 Printer Online Power LED Power Button Printer Buttons Data LED Status LED Ink Status Table 1 Printer LEDs LED Description Data LED Blinking Print...

Page 10: ...ns Function Description Config Access the Configuration menus Up Down Move through the menu options Select Select a menu option or confirm a setting Return Return to previous menu Unload Media Unload...

Page 11: ...evel 2 gives administrator access to all functions 1 On the control panel select Config SETUP SECURITY Level 1 or Level 2 2 Enter the 3 digit password 3 Press to return to the main menu C K2 M K1 Y Pr...

Page 12: ...50 8 mm to 215 9 mm Label length Continuous Roll to Roll Maximum 40 1 016 m Roll to Cut Print and Present Maximum 8 203 2mm Label thickness Maximum 0 01 0 3 mm including liner if any Minimum 0 005 0...

Page 13: ...C 0 0 0 4 10mm D 2 0 50 8 mm 8 5 216 0 mm E 2 0 50 8 mm 40 0 1016 0 mm E G H D Minimum Maximum D 2 0 50 8 mm 8 5 216 0 mm E 2 0 50 8 mm 40 0 1016 0 mm H 1 0 25 4 mm 8 5 216 0 mm G 0 125 3 0 mm 0 3 8...

Page 14: ...ng on the test page Label is printed in black with no other color visible The text is legible The barcodes are readable No ink smear color mix or streaks C K2 M K1 Y Printer Online CONFIGURATION 2 MAI...

Page 15: ...Label Media Figure 4 Media path 1 Loosen the knob and remove the roll cover 2 Load the media roll Mantenimiento Perif ricos Inform ticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 00 34 917...

Page 16: ...the media into the printer a Open the media feed cover b Feed the media under the arm and into the printer Wait for the printer to load the media c Slide the media guide to the edge of the media 5 Cl...

Page 17: ...from the rear of the printer 2 Feed the media into the printer aligning it with the left side of the media feed slot Wait for the printer to load the media 3 Slide the media guide to the edge of the...

Page 18: ...ings only apply to the current print job Once you exit the application the changes may be lost Make the changes in the printer driver if you wish to keep the settings as the default for all print jobs...

Page 19: ...are skipped when printing small labels Select this option to remove print artifacts with image file with multiple layers Select the Media Type that matches the media loaded in the printer Sheets per...

Page 20: ...paper and labels Matte Coated Label Matte coated labels Premium Matte Coated Label Matte coated labels This option uses more ink for better color Glossy Label Glossy labels This option optimizes print...

Page 21: ...and or left edge offsets on the Media tab of the printer driver A positive value for Top of Form adjusts the image towards the top of the label A positive value for Left Edge adjusts the image toward...

Page 22: ...label size For example the offsets for a 6 x 4 label may be different from a 2 x 2 5 label Hence you need to record the offsets used for each label size Adjustments for Borderless Printing 1 On the G...

Page 23: ...e Export Custom Media Size Settings 1 On the Import Export tab of the printer driver select Media Sizes 2 Click Export 3 Enter a filename and click Save Import Custom Media Size Settings 1 On the Impo...

Page 24: ...al shutdown the printer will service the printhead and save data to the memory before turning off If the Printer Will Not Switch Off If the printer does not respond when you press the Power button pre...

Page 25: ...ter to launch the default web browser and open the EWS for your printer c Click Login to log in with your admin password 2 Select Security Setup then select Printer Password Security Level Description...

Page 26: ...e following protected printer settings which are enabled at Level 1 by default 1 Log in to the EWS 2 Select Security Setup followed by Printer Security 3 From the dropdown list select the minimum secu...

Page 27: ...VIPColor VIPColor VP600 Label Printer Toolbox 2 Click VIPColor VP600 Label Printer to launch the default web browser1 and open the EWS for your printer The EWS displays printer information and usage m...

Page 28: ...Panel Click Launch to launch the remote control panel Figure 7 This will display the same menu options that are provided on the printer control panel Ink Level Shows ink levels and usage metrics Ink u...

Page 29: ...uration Page Network Settings Page and diagnostic test plots Sensor Threshold Values Run a length of labels about 1m or 40 to record the readings of the gap mark sensor without actually printing The r...

Page 30: ...or can clearly detect the gap or mark on the media The above is an example of a normal graph Noisy Imperfect spikes at regular intervals The printer may erroneously detect the Top of Form For more rel...

Page 31: ...e printer will not actually print but will estimate ink usage for the print job 3 On the Printer Status page select Ink Status to view the estimates The control panel will display Simulation when the...

Page 32: ...ack mark Select this option to continue printing an image across labels over the gap or black mark on continuous media For example when printing wine labels where the front and back labels are printed...

Page 33: ...handling Select this option to allow the following when printing roll to roll When the printer encounters the end of the roll with a printed label in the cutter module the printer will pause to allow...

Page 34: ...ick Submit to apply the new value 3 mm or 0 125 is standard for gap labels Fine tune linefeed calibration When printing large images the printed image may be slightly shorter due to the linefeed Fine...

Page 35: ...umables web page for you to purchase ink supplies online Update Firmware Helps you to update the printer firmware Get Printer Info Displays a log of printer activity and errors This may be required wh...

Page 36: ...36 Using the Printer Mantenimiento Perif ricos Inform ticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 00 34 917481604 Web https mpi com es...

Page 37: ...lamshell 44 Cleaning Debris from the Cutting Zone 45 Cleaning the Sensors 46 Replacing the Output Module Cutter Assembly 47 Replacing the Service Station 51 Replacing the Transfer Wiper Assembly 54 Re...

Page 38: ...MM007 65502 Inspect Replace Transfer Wiper Assembly 1 MM007 65505 Inspect Replace Aerosol Fan Guard VMAG1 70150A Replace Waste Ink Absorber MM007 10005 Inspect Table 11 Maintenance Schedule For 80 Rol...

Page 39: ...2 Open the latch and remove the empty ink cartridge 3 Insert the new cartridge and close the latch 4 Close the front cover NOTE Dispose of the empty ink cartridge according to local regulations Y C K...

Page 40: ...next level only if print quality does not improve 1 On the control panel select Config PRINTHEAD CLEAN Normal 2 After the cleaning is completed try printing again C K2 M K1 Y Printer Online CONFIGURA...

Page 41: ...THEAD Replace Wait for the printhead latch to be released It will pop open DO NOT force it open as it may break 3 When the printhead latch is released open the latch fully C K2 M K1 Y Printer Online C...

Page 42: ...regulations 5 Remove the new printhead from its packaging Do not touch the ink couplings electrical contacts or nozzles ink couplings electrical contacts nozzles No less than 45 NOTE Keep the orange...

Page 43: ...e printer It should snap into place 7 Close the printhead latch Check that ink is flowing through the tubes on both sides of the printhead 8 Close the top cover Mantenimiento Perif ricos Inform ticos...

Page 44: ...ervicing to be completed first 1 Open the top cover 2 Squeeze the latches on either side of the clamshell and open the clamshell to its highest position Closing the Clamshell Squeeze and hold the clam...

Page 45: ...cially fine dust particles 1 Open the top cover 2 Vacuum any debris from the cutting zone 3 Open the clamshell and also check below the cutting zone at the bottom of the printer and in front of the in...

Page 46: ...o form a tip and lightly moisten with de ionized water Insert it in the opening to clean the exit sensor b Repeat with a clean part of the cloth if necessary c Let the sensor dry before continuing 4 C...

Page 47: ...re harness connector labeled P107 for the output module Figure 9 Use a small flat head screwdriver to release the connector and separate it 4 Carefully cut the cable ties securing the cables to the le...

Page 48: ...om the clamshell There is a black cable looped across the bottom of the output module Gently pull the cable away from the bottom corners of the output module and ease the output module out The cutter...

Page 49: ...y and the front of the clamshell Insert and tighten the screws to secure the assembly 4 Make sure the cutter is at the side of the cutter assembly 5 Reattach the wire harness connector labeled CUTTER...

Page 50: ...b before replacing the outer ones 4 Reattach the wire harness connector labeled P107 for the output module at the side of the clamshell Figure 9 Be sure to reattach the correct connector for the outpu...

Page 51: ...f the printer 4 Remove the front panel a Use a T20 Torx driver to remove the four screws labeled 1 to 4 securing the front panel b Release the front panel and disconnect the two cables behind the cont...

Page 52: ...hort the controller circuit and damage the printer Take care when handling the service station Ink may spill when you tilt the service station NOTE Dispose of the old service station according to loca...

Page 53: ...service station is skewed sideways pull it out and reinsert 8 Continue pushing the service station while you manually rotate the positioning gear backwards to move the service station all the way int...

Page 54: ...3 Release the PCB from the mounting clip 4 Route the cable through the housing as you remove the transfer wiper assembly NOTE Dispose of the old transfer wiper assembly according to local regulations...

Page 55: ...the service station 6 Push the cable between the clips Align the PCB with the mounting clip and push gently into place 7 Connect the wiper motor cable to the PCB 8 Install the service station in the...

Page 56: ...remove the four screws at the corners of the fan guard The fan guard can then be removed 4 Align the new fan guard with the mounting holes and replace the screws 5 Reconnect the power cable 6 Replace...

Page 57: ...ink tray into the printer Push it in till it clicks into place 5 Close the front cover NOTE Take care when replacing the waste ink absorber to avoid staining hands and clothing Dispose of the used was...

Page 58: ...58 Printer Maintenance Mantenimiento Perif ricos Inform ticos C Canteras 15 28860 Paracuellos de Jarama Madrid Tel 00 34 917481604 Web https mpi com es...

Page 59: ...int Quality or Incorrect Printout 64 Other Printing Problems 67 Clearing a Media Jam 68 Clearing Clogged Ink Nozzles 68 Adjusting Sensor Sensitivity 70 Mantenimiento Perif ricos Inform ticos C Cantera...

Page 60: ...ical Support for part replacement Jammed Media The labels are jammed or cannot feed into the printer Clear the jam and reload the media See Clearing a Media Jam on page 68 Media used exceeds the maxim...

Page 61: ...fter the third attempt Restart the printer and repeat step 1 2 4 If the problem persists contact Technical Support The ink cartridge is faulty Replace the ink cartridge The electrical contact is obstr...

Page 62: ...e 67 Top Cover Open The top cover is opened Close the top cover The top cover sensor is damaged Contact Technical Support for part replacement Out of Ink An ink cartridge is out of ink Replace the ink...

Page 63: ...on 3 Rotate the positioning gear forward to eject the service station 4 Push the service station back in making sure it goes in straight Check the alignment the cap on the service station must be para...

Page 64: ...ne Figure 13 2 Lightly moisten a a lint free cloth with de ionized water and gently clean off any ink from the print zone and printhead 3 Close the clamshell The media is curled and touching the print...

Page 65: ...of the ink through the ink level prism If the ink color is very dark black instead of yellow or iodine replace all three color ink cartridges Position of printed image drifts vertically Top of Form po...

Page 66: ...bel gap or black mark 1 Clean the sensors See Cleaning the Sensors on page 46 2 If the problem persists adjust the sensitivity of the sensors See Adjusting Sensor Sensitivity on page 70 Labels are ski...

Page 67: ...Sensors on page 46 Changes made using the control panel did not take effect The changes were not saved properly due to user or hardware error 1 Try changing the parameter again 2 If the problem persis...

Page 68: ...ay be an indication of clogged ink nozzles Follow the procedure below to clear the ink nozzles After each step print and check the print quality Proceed to the next step only if the problem persists 1...

Page 69: ...does not improve continue with step 4 4 Run the Extreme cleaning cycle from the control panel If print quality shows some improvement repeat Extended cleaning until the print quality is satisfactory...

Page 70: ...decreased when the liner is thinner The sensor settings require security Level 1 supervisor or higher Select the security level before you proceed see Selecting the Security Level on page 11 1 On the...

Page 71: ...Config Options on the Control Panel 75 Printer Interface GPIO Specifications 79 Regulatory Information 81 Worldwide VIPColor Technologies Contacts 84 Mantenimiento Perif ricos Inform ticos C Canteras...

Page 72: ...indows 8 32 and 64 bit Windows 7 32 and 64 bit with Service Pack 1 Windows Server 2008 R2 32 and 64 bit with Service Pack 1 Windows Server 2003 R2 32 and 64 bit with Service Pack 2 Software NET Framew...

Page 73: ...tive Tools Server Manager 2 Click Features to view the status of installed features Click Add Features 3 Select the NET Framework 3 5 1 entry and click Next 4 Confirm the installation by clicking Inst...

Page 74: ...ation for a network printer If the Connection to the Printer Has Changed If the printer has been set up using a USB connection and is later connected via the network or vice versa reinstall the printe...

Page 75: ...rinter parameters via the control panel Level 1 supervisor The user can access certain printer parameters A password is required to access this level Level 2 administrator All parameters are enabled A...

Page 76: ...treme Replace Deprime the printhead and release the printhead latch allowing the user to change the printhead SERVICE STATION2 Cap Printhead Cap the printhead Eject Eject the service station SENSOR1 T...

Page 77: ...Form Adjust the starting line of the image Bottom of Form Adjust the ending line of the image Left Edge Adjust the print position horizontally Cutter Offset Adjust the position of the cutter A positiv...

Page 78: ...nual Disable DHCP server or allow user to set a static IP IP Settings2 Enter the static IP settings for the printer Static IP Subnet Mask Gateway WINS Server 1 Press and to set each digit 0 to 9 2 Pre...

Page 79: ...nter starts printing when the signal is received The electrical signal to initiate printing is received at the printer s GPIO port The handshaking protocol is as follows The printer signals it is read...

Page 80: ...nal Description 1 HIGH 3 3 V 2 ADC 5 3 Print job ready output GPIO A25 4 External device ready input GPIO D04 5 Printer error output GPIO D08 6 LOW 0 V 7 NC 8 NC 9 NC Mantenimiento Perif ricos Inform...

Page 81: ...t and customer protection This product complies with following European directives Low Voltage Directive 2006 95 EC EMC Directive 2004 108 EC WEEE Directive 2002 96 EC and RoHS Directive 2011 65 EU Wa...

Page 82: ...O O O O PCAs X O O O O O X O O O O O O O O O O O O O O O O O O O O O O O X O O O O O O O O O O O O SJ T11363 2006 X SJ T11363 2006 Mantenimiento Perif ricos Inform ticos C Canteras 15 28860 Paracuell...

Page 83: ...1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition Note 2 O indicates that the perce...

Page 84: ...tronics Spain S L C Pagesia 22 24 08191 Rub Barcelona Spain Phone 34 93 588 3018 www vipcolor com uk VIPColor Technologies Pte Ltd 5006 Ang Mo Kio Avenue 5 05 01 12 TECHplace II Singapore 569876 Singa...

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