Q-Sense Technical Reference Manual
Proprietary
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12
The Black box (Logger)
MEDOC Main Station is installed with a “black box” or logger that records and documents software
and system information in case of error or failure. The files can be exported to excel and sent to
Medoc support in order to identify the nature and cause of any technical malfunction.
12.1
Exporting the Black Box File
Follow these steps to export a black box file:
25.
From the Utilities menu, select Black Box; The following screen is displayed:
Figure 92: Black Box – Software
26.
Select the entry to export and click Export button.
27.
The Save As window is displayed.
28.
Browse to the folder into which you want to save the Excel file, type the file name, and click
the Save button.
The Exporting data, please wait prompt is displayed.
You can abort the exporting process at any time, by clicking the Cancel button.
29.
After Export is completed, click OK.
30.
To close the Black Box window, click the OK button.
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