MedicalAlert In-Home Landline User Manual Download Page 1 | Manualshive

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User Guide

Medical Alert System

Base Station

WiredHome_BaseStation_User_Guide_MHP8016-019A_mech.indd 1

6/7/2019 4:06:27 PM

SRDR-00028 Rev 1

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Summary of Contents for In-Home Landline

Page 1: ...User Guide Medical Alert System Base Station WiredHome_BaseStation_User_Guide_MHP8016 019A_mech indd 1 6 7 2019 4 06 27 PM SRDR 00028 Rev 1 ...

Page 2: ...2 User Guide This User Guide includes information covering the Help Button System What s in the Box WiredHome_BaseStation_User_Guide_MHP8016 019A_mech indd 2 6 7 2019 4 06 28 PM SRDR 00028 Rev 1 ...

Page 3: ...ide_MHP8016 019A_mech indd 3 6 7 2019 4 06 28 PM Setup Guide for for The In Home Landline System We thank you for choosing a Medical Alert System and welcome you to the family Congratulations on making a smart choice SRDR 00028 Rev 1 ...

Page 4: ...ase Station Features Emergency Call Button Status LED Microphone Speaker Line In To Phone Top Bottom Figure 1 WiredHome_BaseStation_User_Guide_MHP8016 019A_mech indd 4 6 7 2019 4 06 29 PM SRDR 00028 Rev 1 ...

Page 5: ... Button Figure 2 WiredHome_BaseStation_User_Guide_MHP8016 019A_mech indd 5 6 7 2019 4 06 30 PM SRDR 00028 Rev 1 Adjustable Lanyard LED Indicator Depending on your help button choice you may have received a different combination of wrist or neck pendant ...

Page 6: ...t is controlled by a light switch Figure 4 WiredHome_BaseStation_User_Guide_MHP8016 019A_mech indd 8 6 7 2019 4 06 31 PM MobileHelp Customer Service 1 877 827 620 8 MHP8016 019 Please follow these simple steps to get your system set up and tested Connecting your Base Station Step 1 Select a Location Place it near both a phone line and an electrical outlet We recommend you place the base station ne...

Page 7: ...tional Power Adapter MobileHelp Wired Home User Guide 9 MHP8016 019A WALL PHONE RESET T L WALL PHONE RESET T L Step 2 Connecting your Base Station to your phone line Plug the phone cord provided into the Base Station Jack marked WALL and the other end into your phone line in your wall or to your main phone source router or modem If you have a phone sharing the same phone line unplug the phone from...

Page 8: ...ne connection If the Base Station is set up correctly the base station will announce System Ready within 30 seconds Once the Base Station detects a phone line the Status LED will blink green and then change to a solid green once the phone line is connected Figure 6 Status LED WiredHome_BaseStation_User_Guide_MHP8016 019A_mech indd 10 6 7 2019 4 06 32 PM SRDR 00028 Rev 1 ...

Page 9: ...us LED on the Base Station goes solid red from the moment it s activat ed and only goes back to green when the call is completed The Base Station will announce Call connected please wait and then Your alarm has been received please stand by for an operator once it is connected to an operator Please inform operator that you are testing the system and that you do not need emergency assistance If you...

Page 10: ...ply AND unplug the telephone line On the back of the Base Station press the small white button labeled T L 3 times then press and hold the blue HELP button for 5 seconds until the status LED stops flashing Turning off your Base Station Event Voice Prompt An Emergency Call is initiated Calling for Help No dial tone from phone line Please check telephone connection Call connected Your alarm has been...

Page 11: ...ne This will affect your ability to communicate with the Emergency Response Center The Base Station s battery backup will last up to 80 hours on a full charge The help button is designed to work at an approximate range of 600 feet from the Base Station depending on the size and construction of your home Wear your waterproof help button at all times including in the shower Do not put the help butto...

Page 12: ...et off the alarm what do I do If you accidentally set off the alarm simply notify the Emergency Operator when they respond that this is a false alarm The operator will disconnect and no further action will be taken How will an Emergency Response team get into my home Rescue personnel follow different procedures In most cases emergency personnel are authorized to break into your home to help you an...

Page 13: ...n of your home What happens if I push my help button but cannot get to the Base Station If you push your help button stay where you are An Emergency Operator will attempt to communicate with you through your base station If you are not heard we will assume it is an emergency and notify Emergency Response on your behalf Why is the Emergency Operator having trouble understanding me The microphone on...

Page 14: ... there are any changes to your personal information including changes to your address and phone number Just give us a call one week before you move The new location must have a telephone line What if I spend part of the year in another home We can transfer your service to your new location Please call Customer Service one week before you go to update the address on your profile accordingly What if...

Page 15: ...atus LED Status The Base Station is properly plugged in to AC power and a telephone line and is ready to call the monitoring center The Base Station has been activated by an alarm signal and is trying to call the response center Short Green Flash at periodic intervals Short Red Flash at periodic intervals AC power is not available and the Base Station is being powered from its internal backup batt...

Page 16: ...d States FCC Statement Product Base Pendant Wrist Button FCC ID 2ARFP ES7502HC 2ARFP ES700EPA 1 2ARFP ES700EPA 1 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WiredHome_BaseStatio...

Page 17: ...t the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING Strangulation and choking hazard The Neck Pendant button la...

Page 18: ...ion limits for exposure to radio frequency RF energy set by the Federal Communication Commission of the U S Government This device complies with FCC radiation exposure limits set forth for an uncontrolled environment This device should be installed and operated with minimum distance 20cm between the radiator and your body WiredHome_BaseStation_User_Guide_MHP8016 019A_mech indd 19 6 7 2019 4 06 32 ...

Page 19: ...SRDR 00028 Rev 1 WiredHome_BaseStation_User_Guide_MHP8016 019A_mech indd 20 6 7 2019 4 06 33 PM Notes User Guide 19 ...

Page 20: ...WiredHome_BaseStation_User_Guide_MHP8016 019A_mech indd 20 6 7 2019 4 06 33 PM SRDR 00028 Rev 1 ...

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