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PORTABLE MASSAGER PILLOW 

MANUAL

USAGE GUIDE

Vary pressure according to your needs — if the kneading is too rough then decrease the intensity of the 
pressure.

Massage Position:

TROUBLESHOOTING

Unable to start the massager: 

 Make sure the power plug is in the socket. Confirm that the switch is 
on. Confirm that the power button has been pressed. 

Suddenly stops working during use:    The massager will automatically finish operating after 15 minutes.
 

 

 

 Check to see if the power plug has been pulled out. Check for any 
bad power source connections and cease use immediately if any 
are found. If none of the above work, then turn off the main power 
supply and wait for one hour, allowing the product to cool down. 
The massager has an automatic overheating protection feature. If the 
problem persists, stop using the product immediately and contact 
your retailer for advice. 

LIMITED LIFETIME WARRANTY 

Your Medic Therapeutics     Portable Massager Pillow is backed by a limited lifetime manufacturer’s warranty. 
Medic Therapeutics will repair or replace your device at any time should it fail due to a defect in material 
or workmanship, subject to the certain limitations.

This limited warranty does not cover any damage that results from unauthorized or improper use, service, 
or repair. Further, it does not cover damage caused by accident, impact, negligence, or normal wear and 
tear. Should you discover your Medic Therapeutics Portable Massager Pillow is not functioning properly, 
please send your device to our repair center for evaluation. If your product cannot be repaired or serviced, 
we will reserve the right to change it for a similar or newer model.

Please note that a flat rate of $35.00 will be charged to cover a service evaluation fee and return shipping 
of your device. All warranty claims must be accompanied by a copy of your proof of purchase from an 
authorized retailer. Please send your device, proof of purchase, and a check or money order in the amount 
of $35.00 made out to Medic Therapeutics to:

Address: 
Medic Therapeutics Service Center
3069 Taft Street
Hollywood, FL 33021

Contact: 
[email protected] 

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