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Medialon Showmaster Go, Hardware Manual

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Showmaster Maintenance 

Medialon Control System 

p 44 of 80 

User Reference Manual 
M515-2 | 2020-May 

3

 

Showmaster Maintenance 

In this section, you will learn how to maintain your Medialon Showmaster. 

3.1

 

Showmaster Firmware 

The Medialon Showmaster LE/Pro engine is based on Firmware. This is a package of software 

components that is installed when Medialon Showmaster is built. 

Medialon Showmaster’s firmware is based on the same firmware as the Showmaster Editor V2. 

Each time you want to update your installation, you need to install a new firmware version. 

When you work on a project, Medialon strongly recommends using the same firmware version 

on Showmaster hardware and in Showmaster Editor V2. 

3.1.1

 

Firmware Package 

Medialon Showmaster firmware mainly consists of: 

•

 

Medialon Showmaster’s main core called mShowmasterCore 

•

 

Medialon Manager runtime module called ManagerRT 

•

 

Medialon Showmaster MRCs 

•

 

Medialon Showmaster MxMs 

Medialon Showmaster MRCs and MxMs are common to Showmaster hardware and 

Showmaster Editor V2. 

Firmware packages are available for free download. Go to the help menu and select Medialon 

Internet Resources / Showmaster Firmware Upgrades. 

 

Summary of Contents for Showmaster Go

Page 1: ...Medialon Showmaster Hardware Manual User Reference...

Page 2: ...This document is copyrighted by Medialon Ltd and shall not be reproduced or copied without express written authorization from Medialon Ltd The information in this document is subject to change without...

Page 3: ...ted 10 2 2 3 Front Panel Controls 11 2 2 4 Side Panel 11 2 2 5 Mounting 11 2 2 6 Technical Specifications 11 2 3 Showmaster LE Description 13 2 3 1 Contents of the Package 13 2 3 2 Getting Started 13...

Page 4: ...stallation 45 3 1 3 Create Custom Firmware 47 3 1 4 Update Showmaster V2 Firmware 50 3 1 5 Reset Showmaster Firmware 53 3 2 Recovery Tools 54 3 2 1 Recovery Mode 54 3 2 2 Recovery Tool Console 55 3 2...

Page 5: ...ty Terms and Conditions for Medialon Hardware For Medialon show control software please refer to M515 Medialon Control Systems Manual 1 1 Prerequisites This manual assumes the following prerequisites...

Page 6: ...rence Programming Software Number of Timelines Number of WebPanel Connections Number of Devices Showmaster Mini Medialon Manager for Showmaster Mini 0 1 20 upgradable in batches of 10 to max of 50 Sho...

Page 7: ...makes it easy to mount where AV racks are not suitable Showmaster Mini carries a reduced feature version of Medialon Manager show control software making it a low cost solution that still carries the...

Page 8: ...table machine the front panel consists of function buttons and status LEDs The rear panel hosts two 10 100 1000 Base T Ethernet interfaces digital I O connections serial ports a DMX port and MIDI port...

Page 9: ...d operating system OS and is programmed with Showmaster Editor software Showmaster Go Showmaster Go is the top of the line Medialon show control product running Medialon Manager V6 software and MAS Pr...

Page 10: ...itecture The remainder of this section is specific to the Showmaster Pro and Showmaster LE architecture since it differs from Medialon Manager documented elsewhere in this manual The following section...

Page 11: ...Showmaster LE Pro switches to recovery mode when a front panel button is held during startup details in each model s section A computer connected to Showmaster s Serial Port 1 or via a network connect...

Page 12: ...ake configuration changes Test connected resources Reset to the default factory configuration 2 2 Showmaster Mini Description 2 2 1 Contents of the Package The Medialon Showmaster Mini Package include...

Page 13: ...The image below shows the side panel of Medialon Showmaster Mini This has the Phoenix DC power connector and 3 5 mm mini jack sockets for line out and mic in 2 2 5 Mounting The rear panel has 3 screw...

Page 14: ...t to change without prior notice Please check www medialon com for the latest information Environmental Specifications Operating Temperature With industrial grade SSD mSATA 30 70 C 22 158 F with airfl...

Page 15: ...lation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on users are encouraged to try to correct the interfe...

Page 16: ...master in Recovery Mode See also Recovery Mode B key Hold this key for more than 5 seconds to close all Showmaster client connections to Editor or Manager Showmaster returns to Running mode The B key...

Page 17: ...urrent status of the Medialon Showmaster Project Status OS SHW Default Not Ready State OFF OFF Showmaster Starting Up Shutting Down Blink OFF Showmaster Ready OS ON OFF Showmaster Project Starting ON...

Page 18: ...Serial 2 Serial Port 2 Serial RS232 port MIDI MIDI Port MIDI Input and Output DMX512 DMX Port DMX512 Output Relay Outputs Digital Output Port 4 relays 24 V 1 A Max Digital Inputs Digital Input Port 4...

Page 19: ...lay Output Connector Showmaster LE has four relays Relay outputs are connected to Showmaster LE via 4 terminal block connectors MIDI Connection Medialon Showmaster LE is provided with MIDI Input and O...

Page 20: ...null modem cable when you want to connect to a computer 2 3 5 Rack Mount WARNING The unit is intended to be rack mounted as per applicable requirements so no imbalance likely to occur to the internal...

Page 21: ...crewdriver mount the device in the rack using four rack mounting screws 2 3 6 Technical Specifications Network Connection Number 2 Connector RJ45 female Interface 10 100 1000 Mbps 1000 Base T Protocol...

Page 22: ...Female MIDI Interface 1 MIDI Output 1 MIDI Input Connector MIDI DIN 5 pin type Male Physical Size Rack Mount 18 75 10 25 1 75 476 260 44 5 mm Size Stand alone 17 38 10 25 1 75 441 260 44 5 mm Weight 1...

Page 23: ...C rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate...

Page 24: ...ass A ITE Information Technology Equipment Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate...

Page 25: ...ld the front key to start the Showmaster The front panel LCD displays the start up message 2 4 3 Front Panel Controls Use the keypad to scroll through Showmaster s status information Keypad Funcions O...

Page 26: ...in Recovery Mode See also Recovery Mode Down arrow Scrolls display down Hold this key for more than 5 seconds to close all Showmaster Pro client connections to Editor or Manager Showmaster Pro returns...

Page 27: ...Showmaster V2 project is being downloaded from an Editor o Uploading The current Showmaster V2 project is being uploaded to an Editor o Factory Showmaster is being reset to its factory default state o...

Page 28: ...Closed Failure 21 MIDI MIDI port status Opened Closed Failure 22 Digt Digital I O port status Opened Closed Failure 23 TC Timecode port status Opened Closed Failure LED Status Messages Four LEDs give...

Page 29: ...nning Mode ON ON OFF Showmaster in Programming Mode ON Blink OFF Showmaster Switching Mode ON Blink OFF Waiting Recovery Confirmation ON OFF OFF Recovery Mode ON ON ON Showmaster Fault ON ON OFF Resou...

Page 30: ...ial 6 Serial Port 6 Serial RS232 port Serial 7 Serial Port 7 Serial RS232 port Serial 8 Serial Port 8 Serial RS232 port Relay Outputs Digital Output Port 16 Form C electro mechanical 1A relays Digital...

Page 31: ...Input 15B 34 Isolated Input 4A 4 Isolated Input 10A 10 Isolated Input 16A 16 Isolated Input 4B 23 Isolated Input 10B 29 Isolated Input 16B 35 Isolated Input 5A 5 Isolated Input 11A 11 No Connection 17...

Page 32: ...15 Common 15 Relay 4 NO 23 Relay 10 NO 29 Relay 16 NO 35 Relay 4 Common 4 Relay 10 Common 10 Relay 16 Common 16 Relay 5 NO 24 Relay 11 NO 30 No Connection 17 Relay 5 Common 5 Relay 11 Common 11 No Co...

Page 33: ...DMX Connection Medialon Showmaster Pro is provided with 2 DMX 512 ports that can be used for input or output software configurable in the Resource Setup Pin Connection 1 Ground 2 Data 3 Data 4 NC 5 N...

Page 34: ...ow clearance is to be provided so ambient temperature does not exceed the limit Please refer to document M562 Medialon Safety Instructions for installation use and service Installation NOTE You need a...

Page 35: ...pe Non polarized optically isolated inputs CMOScompatible Voltage Range 3 to 31 DC or AC RMS 40 10 000 Hz Isolation 500 V channel to ground or channel to channel Input Resistance 1 8 k in series witho...

Page 36: ...with a maximum of 2 A for the whole 16 relays Power Required 5 V 30 mA typical all relays off add 30 mA per relay 5 V 510 mA typical all relays ON DMX Interface Number 2 DMX512 Input or Output Connec...

Page 37: ...Humidity 10 80 RH Non condensing Storage Humidity 5 90 RH Non condensing Operating Altitude sea level to 2000 meters Power External Power Adapter EDACPOWER ELEC Model EA10683N 120 AC Input 100 240 V 2...

Page 38: ...Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC responsible Medialon Ltd 4207 Vineland Rd Suite M1...

Page 39: ...specifications are 150 ma 12 V DC per relay with a maximum of 2 A for the whole 16 relays 2 5 Showmaster Go Description 2 5 1 Contents of the Package The Medialon Showmaster Go Package includes Medial...

Page 40: ...side screw mount and noting the orientation of the filter Re engage the door on the right side and secure with the screw 2 5 4 Rear Panel The image below shows the rear panel of Medialon Showmaster G...

Page 41: ...erature around the server may be higher than the ambient room temperature Showmaster Go can be mounted vertically using the optional VESA mounting plate or anti shock frame but care must be taken that...

Page 42: ...this user guide may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required...

Page 43: ...mounting plate but care must be taken that hot air from the rear panel is not drawn back in at the front Do not mount with the front panel uppermost Electrical Before connecting mains power to the un...

Page 44: ...the product indicates that under the European Directive 2012 19 EU governing waste from electrical and electronic equipment this product must not be disposed of with other municipal waste Please disp...

Page 45: ...System p 43 of 80 User Reference Manual M515 2 2020 May RoHS compliance Turkey RoHS compliance T rkiye Cumhuriyeti AEEE Y netmeli ine Uygundur Republic of Turkey In conformity with the WEEERegulation...

Page 46: ...want to update your installation you need to install a new firmware version When you work on a project Medialon strongly recommends using the same firmware version on Showmaster hardware and in Showm...

Page 47: ...ons of Medialon Showmaster firmware must first be installed in Showmaster Editor V2 before Showmaster hardware can be updated 1 Select Install a Firmware in the File Firmware management menu of Showma...

Page 48: ...he current firmware version is displayed in the status bar at the bottom of the Showmaster Editor V2 window Firmware management From the Firmware Installation window you can Add a new firmware Click o...

Page 49: ...With Showmaster Editor V2 it is now possible to update add or delete component of Showmaster firmware 1 Select Add Update a MxM MRC in the File Firmware management menu 2 The Create Custom Firmware w...

Page 50: ...n the new firmware generated o Custom Revision gives the index of the new revision you are creating If you load a custom firmware the revision index automatically increases o Creator Info enter a comm...

Page 51: ...new MxM or MRC you will select o Medialon Module Installer mis6 o Module Package exe o Module Package Archive zip 3 If the MxM or MRC is already present in the loaded firmware a dialog box will ask yo...

Page 52: ...d Showmaster Editor V2 will ask if you want to install this new firmware 3 1 4 Update Showmaster V2 Firmware Medialon Showmaster s firmware updates are executed through the Showmaster Editor V2 interf...

Page 53: ...are window opens 4 You can compare the Showmaster hardware s firmware to Showmaster Editor V2 s firmware versions Differences are highlighted with Orange text 5 Click the Update button to start the Fi...

Page 54: ...Firmware update password can be changed by the user Menu Showmaster Configuration Passwords See document M515 Medial Control System Manual for an explanation of the procedure 7 Click OK to start the u...

Page 55: ...rmware It is always possible to reset the Showmaster s firmware to the default factory installation Use the Factory command of the Showmaster V2 Recovery Tool as described in the following steps 1 Sta...

Page 56: ...m the Recovery Tools application Contact Medialon Technical Support at support medialon com for more information 3 2 1 Recovery Mode This mode is used for low level operations like testing resources o...

Page 57: ...d during startup LED for OS and SHW will flash alternately several times When the OS and Show LEDS start flashing alternately press the A button a second time to confirm the Recovery Mode When SHW LED...

Page 58: ...r can be connected to Showmaster using a serial null modem cable plugged into the Showmaster s Serial port 1 It is also possible to use a network connection to establish the communication Serial Conne...

Page 59: ...efault password is medialon connect Showmaster ZT1747 medialon 6 Showmaster s response Showmaster Showmaster ZY1747 connected Console Commands Symbol Conventions means an optional parameter for exampl...

Page 60: ...t the Recovery Tools application mode tcp serial portnumber Set the communication mode tcp use network communication serial portnumber use a serial connection from COM portnumber Example Serial commun...

Page 61: ...r named on the network The default password is medialon Example A scan command is needed before using the connect command if using the network to connect to the Showmaster disconnect Closes the connec...

Page 62: ...IP Address set to 192 168 1 79 call commit to apply mask subnet mask Example set conf mask 255 255 255 0 gateway gateway address msmrt get conf msmrt Name Showmaster B038AE msmrt System Version 1 0 0...

Page 63: ...gtracecues enable on or disable off log traces of the cues executed in tasks Example set conf logtracecues on logmxmtrace enable on or disable off log traces of MxMs Example set conf logmxmtrace off l...

Page 64: ...nents of the selected type Example clear Deletes the component of the selected type Example clear Cfg Component types Prj Project files Cfg Config files Log Log traces Img Bitmap files added in the pr...

Page 65: ...to leave Test Mode Example The front panel display indicates Test Mode status The following commands are only available when Medialon Showmaster is in Test Mode Serial Resources open serial Opens seri...

Page 66: ...topbits Sets up communication for serial port portnumber serial port number baud baud rate databits data bits typically 8 parity N none O odd or E even stopbits stop bits typically 1 Example set rts p...

Page 67: ...ff Turns on or off event reporting for serial port portnumber Example Example of event received write serial portnumber data Sends out serial port data is a test string using XX notation for hexadecim...

Page 68: ...s relay output outputnumber to on or off Example write digital 3 on get digital outputnumber Reports the status of relay output outputnumber Example get digital 8 The get digital command and Events re...

Page 69: ...ated as outputs It is not possible to read a DMX channel s level with the get command or by using event reporting MIDI Resources open midi Opens the MIDI ports Example close midi Closes the MIDI ports...

Page 70: ...MIDI Out port data is a test string using XX notation for hexadecimal bytes Example Timecode Resource open timecode Opens the Timecode Input resource Example close timecode Closes the Timecode Input r...

Page 71: ...per second so the Showmaster Recovery Tools console window does not scroll too quickly 3 3 Showmaster Logs Medialon Showmaster traces its main activity into logs Showmaster Editor V2 provides a way fo...

Page 72: ...With the Manage Logs window you can View or Export all or part of Showmaster s logs Logs can be filtered by date Select the type of messages you want to read Normal This type of message is for all eve...

Page 73: ...in engine ManagerRT the show control project engine Showmaster DMX DMX resources Showmaster I O Relay and Digital Input resources Showmaster MIDI MIDI resources Showmaster Serial Serial resources etc...

Page 74: ...to another Showmaster Editor V2 Unable to initialize Front Panel The communication initialization with the Front panel failed Unable to collect system info System information cannot be collected Unabl...

Page 75: ...ed to load the device Device_Name supported by the MxM MxM_Name All references to this device will be lost The current project may have been edited with a different firmware than the one currently ins...

Page 76: ...sending with Showmaster Editor V2 Check DMX sending with Recovery Tools No MIDI signal Check that the MIDI cable is plugged in forShowmaster V2 ST Check MIDI sending receiving with Showmaster Editor...

Page 77: ...ponding to Front panel keypad Contact your dealer this Showmaster may need to return to the factory 3 4 2 Showmaster Editor V2 Common Problems and Solutions Problem Check These Items Showmaster is not...

Page 78: ...act Us Medialon Control System p 76 of 80 User Reference Manual M515 2 2020 May Contact Us Find more on our website www medialon com and on social media or contact our support team at support medialon...

Page 79: ......

Page 80: ...istered address 2 The Courtyard Shoreham Road Upper Beeding West Sussex BN44 3TN UK T 44 0 1903 81229 E support medialon com W medialon com Medialon Ltd US 4207 Vineland Rd Suite M1 Orlando FL 32811 U...

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