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McDATA

®

Sphereon™ 4300 Fabric Switch

Installation and Service Manual

P/N 620-000171-030

REV A

Summary of Contents for Sphereon 4300

Page 1: ...McDATA Sphereon 4300 Fabric Switch Installation and Service Manual P N 620 000171 030 REV A...

Page 2: ...A Corporation retains all rights title and interest in the applications McDATA Corporation makes no warranties expressed or implied by operation of law or otherwise relating to this publication and th...

Page 3: ...System Error LEDs 1 5 FRU Status LEDs 1 5 Maintenance Port 1 6 Switch Specifications 1 6 Maintenance Approach 1 7 Switch Management 1 8 Error Detection Reporting and Serviceability Features 1 8 Tools...

Page 4: ...l 2 18 Configure SSL Encryption 2 19 Install PFE Keys Optional 2 20 Configure Interswitch Links 2 22 Task 4 Configure Product Network Information Optional 2 23 Task 5 Cable Fibre Channel Ports 2 26 Ta...

Page 5: ...0 Upgrade Firmware 4 21 Manage Configuration Data 4 23 Chapter 5 Removal and Replacement Procedures Procedural Notes 5 1 ESD Procedures 5 2 Field Replaceable Units 5 2 RRP 1 SFP Optical Transceiver 5...

Page 6: ...McDATA Sphereon 4300 Fabric Switch Installation and Service Manual vi Contents...

Page 7: ...s View 2 9 2 5 Fabric Parameters View 2 11 2 6 Network View 2 13 2 7 Basic Information View 2 14 2 8 SNMP View 2 16 2 9 CLI View 2 18 2 10 OSMS View 2 18 2 11 SSL View 2 19 2 12 Maintenance Feature In...

Page 8: ...7 Basic Information View 4 21 4 8 Firmware Upgrade View 4 22 4 9 Backup Configuration View 4 24 4 10 Restore Configuration View 4 25 5 1 SFP Optical Transceiver Removal and Replacement 5 4 6 1 Front A...

Page 9: ...ent Codes 3 17 3 8 Link Incident Messages 3 17 3 9 Invalid Attachment Reasons and Actions 3 18 3 10 Inactive Port Reasons and Actions 3 23 3 11 MAP 600 Event Codes 3 27 3 12 E_Port Segmentation Reason...

Page 10: ...x McDATA Sphereon 4300 Fabric Switch Installation and Service Manual Tables...

Page 11: ...forming any maintenance action Organization of this Manual This publication includes six chapters and one appendix organized as follows Chapter 1 General Information This chapter describes the switch...

Page 12: ...art numbers Appendix A Event Code Tables This appendix provides an explanation of event codes that appear at the EFCM Basic Edition interface The event severity and a recommended course of action in r...

Page 13: ...lephone fax or e mail Identify page numbers and details Trademarks The following terms indicated by a registered trademark symbol or trademark symbol on first use in this publication are trademarks of...

Page 14: ...mply with the limits for Class A and Class B computing devices pursuant to Subpart B of Part 15 of the FCC Rules which are designed to provide reasonable protection against such interference in a resi...

Page 15: ...usiness equipment EN55024 1 1998 ITE generic electromagnetic immunity standard for domestic commercial and light industrial environments including electrical business equipment EN60950 A11 1997 ITE ge...

Page 16: ...with European Union EMC and safety requirements as tested evaluated and certified by the Norwegian Board for Testing and Approval of Electrical Equipment Norges Elektriske Materiellkontroll or NEMKO l...

Page 17: ...nment may cause radio interference in which case the user is required to take corrective actions German T V GS Mark The German regulatory compliance mark T V GS Mark on a product indicates compliance...

Page 18: ...al de Acreditamieno de Laboratorios de Pruebas or SINALP Russian GOST Certification The Russian Gosudarstvennyi Standart GOST mark on a product indicates compliance with regulatory requirements for sa...

Page 19: ...s properly grounded DANGER DANGER Utiliser les c bles d alimentation fournis S assurer que la prise de courant du local est du type correct d livre la tension requise et est correctement raccord e la...

Page 20: ...de receptor de energia da facilidade apropriado fornece a voltagem necess ria e est corretamente aterrado PELIGRO Utilice los cables de alimentaci n proporcionados Aseg rese que el recept culo tomaco...

Page 21: ...set a managed product unless directed to do so by a procedural step or the next level of support General Precautions When installing or servicing the product follow these practices Always use correct...

Page 22: ...xxii McDATA Sphereon 4300 Fabric Switch Installation and Service Manual Preface...

Page 23: ...be incorporated into an enterprise storage area network SAN environment This chapter describes The switch including field replaceable units FRUs controls connectors indicators and specifications Maint...

Page 24: ...ager EFCM Basic Edition interface The interface manages only a single switch and provides a graphical user interface GUI that supports configuration statistics monitoring operation and maintenance The...

Page 25: ...laser 1 0625 or 2 1250 Gbps Shortwave laser transceivers 850 nm provide connectivity At 500 meters 1 0625 Gbps through 50 micron multimode fiber optic cable At 300 meters 2 1250 Gbps through 50 micron...

Page 26: ...nput rated at 90 to 264 volts alternating current VAC Three cooling fans two integrated in the power supply provide cooling for the power supply and CTP card as well as redundancy for continued operat...

Page 27: ...r and System Error LEDs The PWR LED illuminates when the switch is connected to facility AC power and is operational the product does not have a power switch If the LED extinguishes a facility power s...

Page 28: ...g environment and service clearances Physical Characteristics Dimensions Height 4 1 centimeters 1 6 inches or 1 rack unit Width 43 7 centimeters 17 2 inches Depth 47 3 centimeters 18 6 inches Weight 6...

Page 29: ...age relative humidity 5 to 80 Maximum wet bulb temperature 840 F 290 C Altitude 40 000 feet 12 192 meters Operating Environment Temperature 400 F to 1040 F 40 C to 400 C Relative humidity 8 to 80 Maxi...

Page 30: ...The switch is managed and controlled through a customer supplied PC platform with Internet communication to the product resident EFCM Basic Edition interface This graphical user interface GUI allows...

Page 31: ...a memory dump file and audit hardware and engineering logs Beaconing to assist service personnel in locating a specific port or switch When port beaconing is enabled the amber LED associated with the...

Page 32: ...ure 1 3 Door Key Loopback plug A multimode shortwave laser or singlemode longwave laser loopback plug Figure 1 4 is required to perform port diagnostic tests Loopback plugs are shipped with the produc...

Page 33: ...ping when unpacking replacement FRUs Flat tip and cross tip Phillips screwdrivers Screwdrivers are required to remove replace adjust or tighten FRUs chassis or cabinet components T10 Torx tool The too...

Page 34: ...ation RS 232 serial communication software such as ProComm Plus or HyperTerminal installed HyperTerminal is provided with Windows operating systems Fiber optic cleaning kit The kit contains tools and...

Page 35: ...ounted in any standard 19 inch equipment rack Factory Defaults Table 2 1 lists factory set defaults for the product Table 2 1 Factory Set Defaults Product Item Default EFCM Basic Edition interface use...

Page 36: ...itch and SAN router device connectivity are evaluated and the related planning worksheet is complete Refer to the McDATA Products in a SAN Environment Planning Manual 620 000124 for information Table...

Page 37: ...stomer supplied and connected through a public or dedicated LAN segment Task 2 Unpack Inspect and Install the Product The following paragraphs provide instructions to unpack inspect and install one or...

Page 38: ...d 4 Connect the AC power cord to the receptacle at the rear of the chassis 5 Connect the AC power cord to a facility power source that provides single phase 100 to 240 volt alternating current VAC cur...

Page 39: ...58 000316 for guidance 5 Connect the AC power cord to the receptacle at the rear of the chassis 6 Connect the AC power cord to a rack power strip connected to a facility power source that provides sin...

Page 40: ...ive default user name Administrator and password password and click OK The First Time Login View displays 6 Type customer specified values in the User Name New Password and Confirm Password fields the...

Page 41: ...identification The Name Location and Contact variables correspond respectively to the SNMP variables sysName sysLocation and sysContact and are used by management workstations when obtaining product d...

Page 42: ...ype the product s physical location 255 alphanumeric characters or less in the Location field d Type the name of a contact person 255 alphanumeric characters or less in the Contact field 2 Click OK to...

Page 43: ...is procedure to configure product operating parameters 1 Set the product offline Refer to Set Online State for instructions 2 Select Switch and Parameters from the Configure menu at any view The Param...

Page 44: ...smitted after a product initial program load IPL f At the Zone Flexpars Isolate Fabric RSCNs on zone activation changes field check enable or uncheck disable the parameter When enabled zone FlexPars i...

Page 45: ...is the recommended value The R_A_TOV value must exceed the E_D_TOV value b At the E_D_TOV field type a value between 2 through 600 tenths of a second 0 2 through 60 seconds Two seconds 20 is the reco...

Page 46: ...NOTE With Open Fabric 1 0 enabled the default zone set is disabled 3 Click OK to save and activate changes 4 Set the product online Refer to Set Online State for instructions Configure Network Inform...

Page 47: ...left side of the task bar The Windows Workstation menu displays c At the Windows Workstation menu sequentially select the Programs and Command Prompt options A disk operating system DOS window display...

Page 48: ...lays with status information about each fabric element Configure Basic Port Information Perform this procedure to configure basic port information 1 Select Ports and Basic Info from the Configure menu...

Page 49: ...activate changes Configure Port BB_Credit With the full fabric PFE key enabled the switch provides a port buffer pool of 144 receive BB_Credits Each port can be assigned between two and 12 credits pro...

Page 50: ...s and NPIV from the Configure menu at any view The NPIV View displays 2 Click Enable to activate product NPIV operation 3 To set a port to a user specified value type the desired value 1 through 256 i...

Page 51: ...ed When enabled a configured user can change sysContact sysName and sysLocation SNMP variables f Type the IP address or DNS host name of the trap recipient SNMP management workstation in the Trap Reci...

Page 52: ...trol of the product Implementing and enabling OSI host control requires installation of a SAN management application on the OSI server Applications include Veritas SANPoint Control or Tivoli NetView T...

Page 53: ...protocol uses key encryption and includes a digital certificate that enables server authentication and SSL session initialization To configure SSL encryption 1 Select SSL from the Configure menu at an...

Page 54: ...key not part of the digital certificate is valid only during the SSL connection and is renegotiated per the value entered 6 Click OK to save and activate changes Install PFE Keys Optional The followi...

Page 55: ...eys from the solution center 800 752 4572 or support mcdata com Have the serial numbers of the failed and replacement products and the old PFE key number or transaction code After obtaining a PFE key...

Page 56: ...on The Enter Network Password dialog box displays Configure Interswitch Links This section describes optional ISL performance features configured through Configure menu selections Features include Pre...

Page 57: ...one or more routers the address may require change Gateway address The default gateway address is 0 0 0 0 If the product is installed on a public LAN the gateway address must be changed to the address...

Page 58: ...ection Description Dialog Box 5 Type a descriptive product name in the Name field and click OK The Connect To dialog box displays 6 Ensure the Connect using field displays COM1 or COM2 depending on th...

Page 59: ...Change the IP address subnet mask and gateway address as directed by the customer To change the addresses type the following at the C prompt and press Enter ipconfig xxx xxx xxx xxx yyy yyy yyy yyy zz...

Page 60: ...e product is installed on a table or desktop bundle and secure Fibre Channel cables as directed by the customer If the product is installed in a customer supplied equipment rack bundle Fibre Channel c...

Page 61: ...User Manual 620 000240 for instructions Task 7 Connect Product to a Fabric Element Optional To provide fabric attached Fibre channel connectivity for devices connected to the product connect the prod...

Page 62: ...ays N A or is blank If an ISL segmentation or other problem is indicated go to MAP 0000 Start MAP to isolate the problem If no problems are indicated installation tasks are complete Task 8 Register wi...

Page 63: ...McDATA Filecenter Home Page 3 Complete fields as required and click Register The registration is complete and Filecenter login information is transmitted to the e mail address specified 4 At the brow...

Page 64: ...2 2 30 McDATA Sphereon 4300 Fabric Switch Installation and Service Manual Installation Tasks...

Page 65: ...ures that provide information to interpret system events isolate a failure to a single FRU remove and replace the failed FRU and verify product operation Factory Defaults Table 3 1 lists factory defau...

Page 66: ...U Failure Analysis 3 14 MAP 0500 Port Failure or Link Incident Analysis 3 16 MAP 0600 Fabric or ISL Problem Analysis 3 27 Table 3 3 Event Codes versus Maintenance Action Event Code Explanation Action...

Page 67: ...e Reduce size of zone set and retry 140 Congestion detected on an ISL Go to MAP 0600 141 Congestion relieved on an ISL No action required 142 Low BB_Credit detected on an ISL Go to MAP 0600 143 Low BB...

Page 68: ...506 Fibre Channel port failure Go to MAP 0500 507 Loopback diagnostics port failure Go to MAP 0500 508 Fibre Channel port anomaly detected No action required 510 Optical transceiver hot insertion init...

Page 69: ...ons The internet protocol IP address gateway address and subnet mask for the product reporting the problem User IDs and passwords Continue to the next step 583 Loss of signal or loss of synchronizatio...

Page 70: ...and amber LEDs associated Fibre Channel ports and FRUs Are any amber LEDs illuminated NO YES A FRU failure power on self test POST failure link incident interswitch link ISL problem fenced E_Port or s...

Page 71: ...lem EFCM Basic Edition Select Hardware from the Product menu at any view The Hardware View displays OSI host console Go to step 9 b Inspect the status symbol associated with the product A yellow trian...

Page 72: ...k failure primitive sequence timeout Link failure invalid primitive sequence received for the current link state Did a listed message appear NO YES A Fibre Channel link incident is indicated Go to MAP...

Page 73: ...e or more event codes found NO YES Go to Table 3 3 to obtain event codes Exit MAP Return to step 1 and perform fault isolation again If this is the second time at this step perform a data collection a...

Page 74: ...aged If damaged replace the cord Was the maintenance action successful NO YES The product is operational Exit MAP A power supply failure is indicated Replace the switch Exit MAP MAP 0200 POST Failure...

Page 75: ...n This MAP describes fault isolation for the product to browser PC Internet connection EFCM Basic Edition interface The failure indicator is a Page cannot be found Unable to locate the server HTTP 404...

Page 76: ...t to login to the product b At the Netsite field Netscape Navigator or Address field Internet Explorer type http xxx xxx xxx xxx where xxx xxx xxx xxx is the product IP address obtained in MAP 0000 St...

Page 77: ...nd click OK The Connect To dialog box displays f Ensure the Connect using field displays COM1 or COM2 depending on the port connection to the product and click OK The COMn Properties dialog box displa...

Page 78: ...xxx is the new product IP address The Username and Password Required dialog box appears b Type the user name and password obtained in MAP 0000 Start MAP and click OK If the EFCM Basic Edition interfac...

Page 79: ...dditional failure event codes Exit MAP Table 3 6 MAP 400 Event Codes Event Code Explanation Action 300 Cooling fan propeller failed Go to step 2 301 Cooling fan propeller failed Go to step 2 302 Cooli...

Page 80: ...d by event code 810 811 812 or 850 an intermittent thermal problem may result in switch failure Reset the product Refer to IML or Reset Switch for instructions Was the maintenance action successful NO...

Page 81: ...failure Go to step 16 515 Optical digital diagnostics warning threshold exceeded Go to step 16 516 Optical digital diagnostics alarm threshold exceeded Go to step 16 581 Implicit incident Go to step...

Page 82: ...al Exit MAP Contact the next level of support Exit MAP 3 As indicated by event code 081 a port has an invalid attachment a At the Event Log examine the first five bytes of event data b Byte 0 specifie...

Page 83: ...lect fabric port F_Port if the port is cabled to a device Select expansion port E_Port if the port is cabled to a director or switch ISL d Click OK or Activate 05 Loopback plug connected Go to step 6...

Page 84: ...mode and is connected to a non McDATA switch at the incorrect ELP revision level The product is configured to operate in McDATA Fabric 1 0 mode and is connected to a non McDATA switch Reconfigure the...

Page 85: ...next level of support Exit MAP 7 An ISL connection is not allowed because E_Port capability is disabled Install the full fabric PFE key to enable E_port capability Refer to Install PFE Keys Optional E...

Page 86: ...is compatible and switch membership lists are compatible for both elements Refer to the McDATA EFCM Basic Edition User Manual 620 000240 for instructions Was the maintenance action successful NO YES T...

Page 87: ...el of support Exit MAP 13 As indicated by event code 083 a port is set to an inactive state a At the Event Log examine the first two bytes of event data b Byte 0 specifies the port reporting the probl...

Page 88: ...2 514 515 or 516 a port failed and the optical transceiver must be removed and replaced Refer to RRP 1 SFP Optical Transceiver The procedure is concurrent and performed while the product is operationa...

Page 89: ...e maintenance action successful NO YES The product port is operational Exit MAP Go to step 16 18 A message appeared in the Link Incident Log or an event code 581 582 583 584 585 or 586 was observed at...

Page 90: ...ber optic jumper cable is not bent and connectors are not damaged If the cable is bent or connectors are damaged a Inform the customer the port will be blocked Ensure the system administrator quiesces...

Page 91: ...codes explanations and MAP steps Table 3 11 MAP 600 Event Codes Event Code Explanation Action 011 Login Server database invalid Go to step 2 021 Name Server database invalid Go to step 2 051 Managemen...

Page 92: ...gout and login occurred for all attached devices Devices resume operation after Management Server login Perform a data collection and contact the next level of support Refer to Collect Maintenance Dat...

Page 93: ...on successful NO YES The fabric ISL and product are operational Exit MAP Contact the next level of support Exit MAP 7 Event code 070 indicates an E_Port detected an incompatibility with an attached fa...

Page 94: ...c Parameters from the Configure menu at any view The Fabric Parameters View displays e Type the recommended E_D_TOV and R_A_TOV values then click OK or Activate f Repeat steps d and e at the second pr...

Page 95: ...the second product attached to the segmented E_Port Use a different preferred domain ID value g Set both products online Refer to Set Online State Was the maintenance action successful NO YES The fab...

Page 96: ...t b Reconnect the cable to the same port Was the maintenance action successful NO YES The fabric ISL and product are operational Exit MAP 12 Reset the product Refer to IML or Reset Switch for instruct...

Page 97: ...l all ISLs segment e Set the product online Refer to Set Online State Was the maintenance action successful NO YES The fabric ISL and product are operational Exit MAP Contact the next level of support...

Page 98: ...by a primary event code indicating the failure type Go to MAP 0000 Start MAP and perform fault isolation for the primary event code Exit MAP The E_Port is fenced because of persistent incomplete oper...

Page 99: ...he port Refer to Block or Unblock a Port Was the maintenance action successful NO YES The fabric ISL and product are operational Exit MAP Contact the next level of support Exit MAP 20 Port fencing thr...

Page 100: ...the fabric Was the maintenance action successful NO YES The fabric ISL and product are operational Exit MAP Contact the next level of support Exit MAP 22 Event code 150 indicates a fabric merge proce...

Page 101: ...ame Disconnect the fiber optic jumper cable from the E_Port reporting the problem then reconnect the cable to the same port Was the maintenance action successful NO YES The fabric ISL and product are...

Page 102: ...rror code data for event code 150 At the Event Log examine bytes 12 through 15 of event data that specify the error code Record the error code Perform a data collection and contact the next level of s...

Page 103: ...face The chapter describes Procedural notes Powering the switch on or off Cleaning fiber optic components Downloading firmware from the Filecenter Port light emitting diode LED diagnostics Repair proc...

Page 104: ...ector at the rear of the switch When the power cord is connected the switch powers on and performs power on self tests POSTs 3 During POSTs The green PWR LED on the switch front panel illuminates The...

Page 105: ...he Ethernet LAN interface causing the connection to the browser PC or management server to drop momentarily until the connection automatically recovers A reset is disruptive to Fibre Channel traffic a...

Page 106: ...on to reset the switch During the reset The green PWR LED on the switch front panel illuminates The amber ERR LED on the switch front panel blinks momentarily while the switch is tested The green LED...

Page 107: ...1 Hold the duster upright and keep the air nozzle approximately 50 millimeters two inches from the end of the component For approximately five seconds continuously blow compressed air or HFC 134a gas...

Page 108: ...ments information provided in this general procedure Download the firmware version to the hard drive of a server with Internet access This server can be the PC communicating with the EFCM Basic Editio...

Page 109: ...e then select click My Requests at the top of the page The Request History page displays with the approved request indicated by an approved symbol in the Status column 9 In the Action column adjacent...

Page 110: ...Port is unblocked and receiving the OLS indicating attached device is offline Beaconing Off On or Blinking Blinking Yellow Triangle Port is beaconing Amber LED blinks once every two seconds to enable...

Page 111: ...ct the desired log from the Logs menu at any view Logs with maintenance information are Event Link Incident Open Trunking Re Route Fabric Embedded Port Frame Port Failure Off On Red and Yellow Blinkin...

Page 112: ...cident occurred Port Port number reporting the link incident Link Incident Event Brief description of the link incident and cause including Implicit incident Bit error threshold exceeded Loss of signa...

Page 113: ...log fills old records are overwritten The wrapping log preserves all records Embedded Port Frame Log The Embedded Port Frame Log records all Fibre Channel frames transmitted through the product s emb...

Page 114: ...loopback test Port List View The EFCM Basic Edition interface provides access to port diagnostic information through the Port List View To open this view select Port List from the Product menu at any...

Page 115: ...Installed transceiver type SFP XFP or Unknown Inspect Port Properties At the Port List View click a physical port number listed in the Port column Physical properties for the selected port appear in t...

Page 116: ...stalled optical transceiver Normal Warning Alarm or No Info Transceiver Type Installed transceiver type SFP XFP or Unknown If the port has a digital diagnostics DD enabled optical transceiver installe...

Page 117: ...frames Class 2 Statistics These statistics include the number of 4 byte words transmitted and received and the number of Class 2 frames transmitted received busied or rejected Class 3 Statistics These...

Page 118: ...pback option 5 Click Start The test begins and a The Diagnostics View changes to a Diagnostics Executing View b The message Diagnostics Time Remaining xx appears where xx are the seconds remaining in...

Page 119: ...to be tested 3 Depending on the port technology insert a singlemode or multimode loopback plug into the port receptacle 4 At the EFCM Basic Edition interface select Ports and Diagnostics from the Main...

Page 120: ...ontents of dynamic random access memory DRAM to a dump area in FLASH memory on the CTP card Perform this procedure after a firmware fault or FRU failure to capture data for analysis by support personn...

Page 121: ...with the newly collected maintenance data from the PC floppy drive Return the diskette with the failed FRU to support personnel for failure analysis Set Online State This section describes procedures...

Page 122: ...k the green Deactivate button adjacent to the Current Online State field The product goes offline Block or Unblock a Port This section describes procedures to block or unblock a Fibre Channel port Blo...

Page 123: ...cked column to remove the check mark and unblock the port A blank box indicates the port is unblocked 3 Click OK to save and activate changes Upgrade Firmware Firmware is the product operating code st...

Page 124: ...enter and resident on the hard drive of the PC communicating with the EFCM Basic Edition interface Refer to Download Firmware from the Filecenter for instructions NOTE When upgrading firmware follow a...

Page 125: ...e IPL the browser to switch Internet connection drops momentarily and the EFCM Basic Edition session is lost 6 After the switch IPL and EFCM Basic Edition session logout the message Firmware upgrade c...

Page 126: ...iptive name for the extensible markup language xml configuration file in the File name field and click Save 4 A Download dialog box displays showing the estimated time remaining to complete the backup...

Page 127: ...et Configuration Data When configuration data is reset to factory default values the switch defaults to the factory set Internet Protocol IP address and all optional features are disabled To reset con...

Page 128: ...rops and the EFCM Basic Edition session is lost Continue to the next step 7 To change the switch IP address and restart the EFCM Basic Edition interface refer to Configure Network Information To resta...

Page 129: ...erve the following procedural notes 1 Follow all ESD precautions and DANGER CAUTION and ATTENTION statements 2 Do not perform an RRP unless a failure is isolated to a FRU If fault isolation was not pe...

Page 130: ...oved bench grounding point Touch the product chassis once before performing a procedure and once each minute during the procedure Store ESD sensitive FRUs in antistatic packaging Field Replaceable Uni...

Page 131: ...f the product is not rack mounted go to step 3 If the product is rack mounted perform one of the following If the product is installed in an FC 512 Fabricenter equipment cabinet insert the 5 16 inch d...

Page 132: ...bale up or down 90 degrees as shown in part 1 of Figure 5 1 b Grasp the wire bale and pull the transceiver from the port receptacle as shown in part 2 of Figure 5 1 Figure 5 1 SFP Optical Transceiver...

Page 133: ...CM Basic Edition interface select Event from the Logs menu Ensure an event code 510 SFP optics hot insertion initiated appears If the event code does not appear go to MAP 0000 Start MAP to isolate the...

Page 134: ...5 6 McDATA Sphereon 4300 Fabric Switch Installation and Service Manual Removal and Replacement Procedures...

Page 135: ...nits FRUs Exploded view assembly drawings are provided for Front accessible FRUs Miscellaneous parts Power cords and receptacles Exploded view illustrations portray the switch disassembly sequence for...

Page 136: ...e 6 1 Front Accessible FRU Parts List Ref Part Number Description Qty 6 1 002 002788 002 Switch Sphereon 4300 Version 2 base assembly Reference 1 803 000074 386 Transceiver optical SFP 850 nm 3 3 volt...

Page 137: ...descriptions and quantities Figure 6 2 Miscellaneous Parts Table 6 2 Miscellaneous Parts List Ref Part Number Description Qty 1 803 000057 000 Plug loopback LC connector multimode 50 125 micron 1148 1...

Page 138: ...ustrated Parts Breakdown Power Cords and Receptacles Figure 6 3 illustrates optional power cords and receptacles Table 6 3 is the associated parts list The table includes reference numbers to Figure 6...

Page 139: ...aight 250 volts 10 amps 2 8 meters Receptacle CEI 23 16 VII 1021 6 806 000029 000 Power cord AC Israel SI 32 right angle 250 volts 15 amps 2 8 meters Receptacle SI 32 1022 7 806 000030 000 Power cord...

Page 140: ...000043 000 Power cord AC Japan NEMA 6 15P straight 240 volts 6 amps 2 8 meters Receptacle NEMA 6 15R Note The power cord shipped is specifically intended for use with the associated product and canno...

Page 141: ...odes The codes are listed in numerical order and tabular format as follows 000 through 199 system events 300 through 399 fan events 400 through 499 control processor CTP card events 500 through 599 po...

Page 142: ...duct management server or attached host System Events 000 through 199 Event Code 011 Message Login Server database invalid Severity Minor Explanation Following an initial machine load IML or firmware...

Page 143: ...ution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 031 Message SNMP request received from unauthorized communit...

Page 144: ...ncluded Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 061 Message Fabric Controller database invali...

Page 145: ...ctor or switch more than seven hops away Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 063 Message...

Page 146: ...hange switch support ESS response from the indicated domain ID was not received after the maximum attempts The event is reported only in McDATA interop mode Action No action required Event Data Byte 0...

Page 147: ...ible zoning configurations The same name is applied to a zone for the switch and another director or switch but the zones contain different zone members Modify the zone name to make it unique or ensur...

Page 148: ...urations The same name is applied to a zone for the switch and another director or switch but the zones contain different zone members Modify the zone name to make it unique or ensure zones with the s...

Page 149: ...ense Info LinkIncident Log Event Code 073 Message Fabric initialization error Severity Informational Explanation An error was detected during the fabric initialization sequence probably caused by fram...

Page 150: ...ry timeouts Bytes 9 11 Count of frame delivery aborts Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code...

Page 151: ...for the port number Action Change the port binding definition or connect the proper device or fabric element to the indicated port Event Data Byte 0 Port number reporting the unauthorized connection B...

Page 152: ...ached fabric element is not compatible Set the switch operating mode to McDATA Fabric 1 0 if connected to a McDATA product Set the switch operating mode to Open Fabric 1 0 if connected to an open fabr...

Page 153: ...ture E Authorization failure reject The fabric element connected to the switch through an ISL detected a security violation As a result the switch received a generic reason code and set the port to an...

Page 154: ...specifies the port number The fifth byte byte 4 specifies the fence type code as follows 1 Protocol error Failure is associated with persistent incomplete operations or application layer protocol erro...

Page 155: ...byte byte 1 specifies the inactive reason code as follows 2 Feature key not enabled The optional flexport PFE key is not enabled 3 Switch speed conflict The port cannot operated at the configured prod...

Page 156: ...ent Data No supplementary data included Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 121 Message Z...

Page 157: ...abric Event Data Byte 0 Port number reporting congestion Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event C...

Page 158: ...speed or moving device connections to a less congested region of the fabric Event Data Byte 0 Port number reporting low BB_Credit Distribution Product Management Server Host EFCMBasic Event Log System...

Page 159: ...and represents the reply of an adjacent fabric element Refer to the event data for the failure reason Action Perform a data collection and return the CD to support personnel Event Data Event data are...

Page 160: ...mplementation of the FC SW2 protocol and are typically complicated Decoding the event data requires engineering support Event data are as follows Bytes 0 3 Managing switch domain ID in internal format...

Page 161: ...ribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 301 Message Cooling fan propeller failed Severity Major E...

Page 162: ...ies the failed fan number s Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 310 Message Cooling fan p...

Page 163: ...duct Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 312 Message Cooling fan propeller recovered Severity Informational Ex...

Page 164: ...ling fans are exceeding a determined threshold This indicates a possible fan failure Fan status polling is enabled hourly or following an IML or reset Action No immediate action required Monitor cooli...

Page 165: ...bly Byte 1 FRU slot number Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 410 Message Switch reset S...

Page 166: ...on and return the CD to support personnel Event Data Bytes 0 3 fault identifier least significant byte first Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log...

Page 167: ...e 8 always a space Bytes 3 and 4 maintenance level yy Bytes 9 12 build ID bbbb Byte 5 always a period Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail...

Page 168: ...error interrupts Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 433 Message Nonrecoverable Ethernet...

Page 169: ...ted Severity Informational Explanation The switch detected a deviation in the normal operating mode or status of the embedded port Action No action required An additional event code is generated if th...

Page 170: ...HA error callout 2 Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 453 Message New feature key instal...

Page 171: ...0 supported transmission media Bytes 8 11 reason code specific Byte 21 and 22 speed capability Byte 16 connector type Distribution Product Management Server Host EFCMBasic Event Log System Error LED E...

Page 172: ...HA error callout 1 Bytes 18 and 19 HA error callout 4 Bytes 10 and 11 HA error callout 2 Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Se...

Page 173: ...erial number Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 513 Message Optical transceiver hot remo...

Page 174: ...ent Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 515 Message Optical digital diagnostics warning threshold exceeded Severity Minor Explanation An optical tran...

Page 175: ...as follows 01 TX temperature 02 TX supply voltage 03 TX bias current 04 TX power 05 RX power Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Hom...

Page 176: ...Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 525 Message FL_Port arbitration timeout Severity Inf...

Page 177: ...format Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 582 Message Bit error threshold exceeded Seve...

Page 178: ...1 99 017v0 document for the specific link incident record format Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log...

Page 179: ...tribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 586 Message Invalid primitive sequence received for curr...

Page 180: ...lementary data included Distribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 811 Message Critically hot te...

Page 181: ...stribution Product Management Server Host EFCMBasic Event Log System Error LED Event Log E Mail Call Home Sense Info LinkIncident Log Event Code 850 Message Switch shutdown due to CTP thermal violatio...

Page 182: ...A 42 McDATA Sphereon 4300 Fabric Switch Installation and Service Manual Event Code Tables...

Page 183: ...erman T V GS Mark xvii Japanese VCCI Statement xvii Korean MIC Mark xviii Mexican NOM Mark xviii new Zealand C Tick Mark xvi Russian GOST Certification xviii UL Certification xiv configuration file ba...

Page 184: ...10 embedded port frame log 4 11 enable command line interface 2 17 host control 2 18 SSL encryption software 2 19 web 2 19 environment operating 1 7 shipping 1 7 storage 1 7 ERR LED description 1 5 l...

Page 185: ...ss 2 12 2 23 switch default 2 1 3 1 I illustrated parts breakdown front accessible FRUs 6 2 miscellaneous parts 6 3 power cords 6 4 IML switch 4 4 IML RESET button function 1 4 location 1 2 insistent...

Page 186: ...ses 2 23 default password 2 25 3 13 description 1 6 location 1 3 manage configuration data 4 23 N network information configure switch 2 12 2 23 NPIV configure 2 16 description 2 16 null modem cable d...

Page 187: ...ic components 4 4 collect maintenance data 4 18 download firmware 4 6 IML or reset switch 4 3 manage configuration data 4 23 obtain log information 4 9 overview 4 1 port LED diagnostics 4 8 power off...

Page 188: ...ask change switch value 2 12 2 23 switch default 2 1 3 1 switch priority 2 11 system events 000 199 A 2 T technical support e mail address xiii fax number xiii phone number xiii thermal sensor events...

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