McAfee VirusScan 10.0, User Manual

Page: 81 / 98

Working With Blocked and Accepted Messages
38 McAfee
®
SpamKiller
®
software version 7.0
The top message pane lists spam messages and are sorted by date. The most recent
message appears first. The bottom preview pane contains the message text for the
selected message.
NOTE
If your computer runs Windows 2000 or Windows XP,
multiple users have been added to SpamKiller, and you are
logged on to SpamKiller as a limited user, the message
contents do not appear in the bottom preview pane.
The middle pane shows message details. Click the down arrows to expand the
message details pane and view the message text and headers in native format,
including any HTML formatting tags.
The message details pane shows the
following.
Action
- how SpamKiller processed the spam message. Action is associated
with the action of the filter that blocked the message.
Reason
- why SpamKiller blocked the message. You can click the reason to
open the filter editor and view the filter. The filter editor displays what the
filter looks for in a message, and the action that SpamKiller takes against
messages found by the filter.
From
- the sender of the message.
Date
- the date the message was sent to you.
To
- to whom the message was sent.
Subject
- the topic that appears in the message subject line.
The left column contains icons next to messages if manual complaints or error
messages have been sent.
Complaint sent - a complaint was sent about the message.
Error message sent - an error message was sent to the reply address in the
spam message.
Complaint and error messages sent - both a complaint and error message
were sent.
For more information on where blocked messages are, see Where are the blocked
messages on page 42 .