MBTelehealth SX10 User Manual Download Page 1 | Manualshive

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MBTelehealth

- SX10/20 with Touchpad10 User Guide

SX10/20 with

Touchpad 10

rev 24Sept2018

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Summary of Contents for SX10

Page 1: ...Page 1 of 19 MBTelehealth SX10 20 with Touchpad10 User Guide SX10 20 with Touchpad 10 rev 24Sept2018 ...

Page 2: ...r End Control Site to Site 10 Sharing Presentation Site to Site 11 Screen Layout Presentation Site to Site 11 Recent Calls and Favourites 12 Multi Site Event Calls MCU 13 Connecting to a Multi Site MCU Call 13 Screen Layout Far End No Presentation Multi Site 14 Sharing Presentation Multi Site 14 Screen Layout Presentation Multi Site 15 Receiving and Ending Video Calls 16 DUAL VIDEO ENABLED EQUIPME...

Page 3: ...ssion of the incoming information and the transmission of this information between endpoints The name codec comes from a combination of the two words compression and decompression Camera high quality imaging device which transmits images to the screen monitor The camera movements are controlled by a wireless infra red IR remote control that controls a variety of functions both on the near and far ...

Page 4: ...he Camera icon to activate self view and camera settings Tap to Share content outside of a call Tap Microphone to mute unmute the microphone Press and hold the left side of the Volume button to decrease the volume and the right side to increase the volume Call access to Directory Favourites Tap the touchpad to wake up the system if needed Tap a button to activate it s function Scroll in lists as o...

Page 5: ...screen Before the meeting starts we recommend that you check the selfview The selfview displays an image of your camera view on screen and shows you what you will be sending to the other site The selfview appears as a PIP Picture in Picture Outside a call During a call Tap Selfview to turn it on You may now maximize minimize turn selfview off or tap Camera to control your own camera Tap anywhere o...

Page 6: ... selfview image will now turn blue You will also see the alternate positions available for the selfview image Keep holding the image Release the image by lifting your finger from the screen The selfview image has now assumed its new position Drag the image to a new position shown here is the upper left corner Tap Camera to invoke the camera adjustment menu Tap the desired Camera Preset Turn Selfvi...

Page 7: ...lly move the camera Tap Add New and then tap in the text field Tap Save to leave the menu putting changes into effect or tap Cancel to leave menu and undo the changes tap anywhere outside the menu when you re done Key in a descriptive name Selfview will be activated automatically Use the arrows and zoom to adjust the camera to the desired position Tap Camera to invoke the camera adjustment menu Ta...

Page 8: ...the patient provider or a presenter when setting this preset you want to ensure that the far sites are able see the person clearly Room shows a view of everyone in the room By setting a preset of the entire room you can easily identify everyone in attendance and then switch back to the participant preset as necessary This preset is also helpful for question and answer periods Microphone Tap Camera...

Page 9: ...l through the entire address book Tap Call Tap Call to connect Tap End to disconnect Note Tap the keypad icon in the bottom left corner of the screen if required Tap in the search dial field to invoke the keypad and type in the 5 digit number Press and hold the left side of the Volume button to decrease the volume and the right side to increase the volume The Home screen should always be displayed...

Page 10: ...her end is unable to operate their own camera Far End Control Site to Site In a call tap the Participants icon in the top right corner to invoke the list of participants Tap the site whose camera you want to control Tap Camera Adjust the remote camera Tap anywhere outside the camera control buttons when you re done to return to near end control of your own camera Tap Call Tap Call to connect Tap E...

Page 11: ...t Tap Layout to change the layout Tap the preferred layout see options below Tap anywhere outside the menu when done Share Presentation Site to Site Sharing Presentation Site to Site Tap Share to access the connected laptop PC Tap Share in call to share the content Tap Share and then tap Stop sharing when you are done Equal Overlay Prominent Single Your Site Other Site Selfview Local preview There...

Page 12: ... and lift your finger to release it location options are indicated by a grey box Presentation full screen tap layout and then select single Layout Minimize Maximize You can add a site from the Directory or from the Recent Calls list to the Favorites list This is helpful for sites who would like to add their most frequently called sites from this particular equipment Tap Recents or Directory and se...

Page 13: ...e MBTelehealth service desk at the scheduled start time Do not attempt to connect to another location You will be automatically disconnected at the scheduled end time There will be a 10 minute warning prior to the disconnection When your unit accepts a call it may turn the microphone off and you will need to unmute when your session starts Using Recents and Favourites Tap Call not shown and then t...

Page 14: ...te Focus speaker during multi site MCU If you notice that the voice activation is no longer working you may have accidentally overridden it To reactivate it tap the participant box tap Camera and then use the left right arrow keys Keep scrolling until you see the presenter icon Voice activation is now in effect Share Presentation Multi Site Tap Share to access the connected laptop PC Tap Share in ...

Page 15: ...ew your menu options These options are only available while sharing content When the presenting site exits the presentation your only option will be Far End Control Screen Layout Presentation Options Site to Site Minimize allows you to view the speaker full screen and puts the presentation over on the left hand side Maximize allows you to restore the presentation and toggle between the presenter a...

Page 16: ...utomatically mute so that the connecting site cannot overhear what you are discussing Once the connection is made you will need to unmute your microphone so that the other site s can hear you Ending Calls At the completion of every call press End to disconnect If you are participating in a multi site event 3 or more participating sites you will be automatically connected by the MBTelehealth servic...

Page 17: ...lows users to display and view two different live video feeds simultaneously For instance you could view both the PC presentation as well as the person who delivers the presentation With two video streams the receiving site is able to control the layout of how they view each of the feeds If the connecting video system does not support dual video then no second video stream will be established for ...

Page 18: ...the monitor Speaker volume is too high on far end monitor Ask to move microphone further away from monitor Ask far end site to turn volume down on their monitor Video Issues Issue Possible Cause Resolution Picture is blank on the monitor System has gone into sleep mode Monitor has been powered off Monitor input has changed Pick up the remote system will reactivate in normal mode Turn the monitor o...

Page 19: ... always Live 9 9 Always check your selfview so you are aware of what will be displaying at the far end site 9 9 Confirm that the other site can see and hear you and identify yourself and anyone else in the room 9 9 Speak directly towards the microphone and use your normal speaking voice 9 9 Try to avoid a lot of movement or shuffling of papers as this may affect the quality of the sound transmissi...

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