Customer Delivery Checklist
Customer Delivery Checklist
DEALERSHIP
DATE
SALES CONSULTANT
CUSTOMER’S NAME
VIN
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
Smart Start Guide
• Remove this checklist from
Smart Start Guide
Warranty Information
Warranty Start Date:
Customer Initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
www.MyMazda.com
• Offer to register customer on
www.MyMazda.com
Owner’s Manual
Maintenance Passport
Floor Mats
• Ensure floor mats are properly
hooked after cleaning
• Do not install two floor mats, one on
top of the other, on the driver side
• Accessory rubber floor mats should
be cleaned with mild soap and
water only
SERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
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Summary of Contents for 2014 MAZDA2
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