54
Matrox G200 MMS – User Guide
2
Solution
If you’re using an antenna, try adjusting it, checking all the connections to it, or using a
different antenna.
3
Solution
If you’re using cable TV, contact your cable company.
2
Cause
Software settings may be incorrect.
1
Solution
To configure and test software settings, click
Start
"
Programs
"
Matrox Video Tools
"
Matrox Quick Connect
.
Problem
Can’t view video
1
Cause
Your display settings may be too high.
1
Solution
Try lowering your display settings (resolution, color palette, and/or refresh rate). For
information on changing display settings,
Sound
The following troubleshooting items address problems related to sound cards.
Problem
Sound doesn’t record, video files play back with no sound, or sound
output is distorted or too loud
1
Cause
If the sound problem is with a particular device (for example, TV or speaker), the volume
control on the device itself may need adjusting.
1
Solution
Adjust the volume control on the device itself.
2
Cause
Audio cables may be loose or incorrectly wired.
1
Solution
Make sure your sound card cables are properly connected (see
).
3
Cause
Your sound card’s Windows software settings may be incorrect. Specifically, input or output
may be disabled, or volume levels may be too low or too high.
1
Solution
Windows 98/Me/2000/XP or NT 4.0 –
Make sure your sound card’s Windows software
settings are correct:
1
Double-click the speaker icon (
or
) on the Windows taskbar.
