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Matrix SETU VFXTH System Manual

199

CHAPTER 6

Features 

SETU VFXTH offers users the following telephony features, which they can access by dialing Access Codes. 

•

Call Hold

•

Making a Second Call

•

Call Toggle

•

Call Transfer - Attended and Blind

•

Call Forward

•

Conference

•

DND

•

Call  Waiting

•

Hotline

•

Supplementary Services of Service Providers

•

Making a new call using Access Code

•

Disconnecting a call using Access Code

You can change the default access codes assigned to these features and facilities as per your requirement. See 

“Access Codes”

.

In addition to these, SETU VFXTH offers users IP Dialing and Fax over IP (FoIP).

 

Call Hold

Call Hold enables you to put an on-going conversation on hold, and call another person or receive a call from
another person. You can retrieve the call you put on hold, after the conversation with the other party has ended.
You can also retrieve the call you put on hold in the middle of the conversation with the other party.

Call Hold is also used in the following features:

•

Retrieve Held Call

•

Make a Second Call

•

Call Toggle

•

Call Conference

•

Call Transfer

•

Call  Waiting

Summary of Contents for SETU VFXTH

Page 1: ...SETU VFXTH System Manual ...

Page 2: ...SETU VFXTH Multi Port SIP based VoIP to FXO FXS Gateway System Manual ...

Page 3: ...ranties While every precaution has been taken in the preparation of this system manual Matrix Comsec assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses i...

Page 4: ...gs 20 Region 23 Network Parameters 30 FXS Port 35 FXO Port 55 SIP Trunks 80 Login Password 120 Date Time Settings 123 Advanced Settings 128 System Parameters 128 Number Lists 138 Automatic Number Translation ANT 142 Destination Number Determination 146 Destination Port Determination 151 Group 160 Peer to Peer Dialing 162 PIN Authentication 167 Digest Authentication 169 Static Routing 171 Access Co...

Page 5: ...rade 224 Configuration Upgrade 230 System Debug 236 Simple Network Management Protocol SNMP 240 System Port Activity 246 PCAP Trace 248 Manual Call Test 250 AC Impedance Test FXO 251 Default System 255 Soft Restart 258 TR 069 259 Status 261 System Details 261 Firmware 262 Configuration 264 Network 266 FXO Port 268 SIP Trunk 269 Appendix 273 Acronyms 273 Default Region Table 275 Call Progress Tones...

Page 6: ...tails please visit http www matrixcomsec com product registration form html Intended Audience This System Manual is aimed primarily at Network and System Engineers who will install configure and maintain the SETU VFXTH System Engineers are persons who customize the system configuration to meet the requirements of the organization users It is assumed that they have some experience in installing and...

Page 7: ... are provided in blue font with hyperlinks You can look up the source by clicking the links Conventions used in this System Manual The following symbols have been used for notices to draw your attention to important things Note It indicates something that requires your special attention or to remind you of something you need to do when you are using the SETU VFXTH Tip It indicates a helpful hint g...

Page 8: ...iginates Destination Terminating Port The port on which a call terminates Using this System Manual we hope you will be able to install operate and make optimum use of the SETU VFXTH However if you encounter any technical problems please contact your dealer reseller or Matrix Customer Care ...

Page 9: ... requirements of SOHO Small Office Home Office users as well as Medium scale Enterprises SETU VFXTH is available in the following configurations SETU VFXTH1600 and SETU VFXTH1616 has been discontinued However software support is still provided through Jeeves for the users who have already installed it For a complete list of Hardware and Software features refer Product Specifications in the Appendi...

Page 10: ...net RJ45 To connect to the IP network over a DSL Modem or Router or a LAN Switch P01 to P32a FXS Ports a If your SETU VFXTH supports only FXO Ports SETU VFXTH3200 P01 to P32 will be used to connect PSTN lines or a PBX However if you system supports both FXO and FXS Ports SETU VFXTH0808 then P01 to P08 FXO Ports will be used to con nect PSTN lines or a PBX and P09 to P16 FXS Ports will be used to c...

Page 11: ...Matrix SETU VFXTH System Manual 6 Applications of SETU VFXTH2 Case 1 Standalone Case 2 Infront of PBX 2 All Application diagrams are made using SETU VFXTH0808 ...

Page 12: ...7 Matrix SETU VFXTH System Manual Case 3 Behind the PBX Case 4 Analog Extension of PBX over IP Remote Extension ...

Page 13: ...Matrix SETU VFXTH System Manual 8 Case 5 PSTN Call over IP Long Distance converted to Local Call Case 6 Peer to Peer Calling ...

Page 14: ...ation observe the guidelines and all necessary safety precautions given in here While installing as well as using any electronic appliance take every safety precaution to reduce the risk of fire electric shock and injury to persons Read and understand all the instructions given in the manual Do not install the system at any of the below locations in any area where it is directly exposed to sunligh...

Page 15: ...alloy Manganese Dioxide Coin Battery ML 1220 Rechargeable of diameter 12 5mm and height 2 0mm The Battery should be replaced only by authorized dealers of Matrix End Users must not attempt to replace it There is risk of explosion if the Battery is replaced in an incorrect manner Please dispose off used Batteries Disposal This product must be disposed off according to the national laws and regulati...

Page 16: ...y vary Connecting to the IP Network Before you connect the system to WAN we recommend that you first connect a computer to the Ethernet Port of SETU VFXTH configure the Basic Settings and then connect to WAN Use the Ethernet cable supplied for the Ethernet Port of SETU VFXTH to connect the system to the Public network or Private Network If connecting to the Public IP Network Plug one end of the Et...

Page 17: ...WAN Port is 255 255 255 0 Connecting to the CO Network To the FXO Ports connect the Analog Trunk lines from your CO Network PSTN You may also connect a PBX to the FXO Port Connecting Telephone instruments To the FXS Ports connect standard single line telephones using standard telephone cables with RJ11 plugs You may also connect a Fax machine or a PBX to the FXS Port IP Router Modem SETU VFXTH LAN...

Page 18: ...tatus Colour Comment Continuous On Red VoPP program download fail Port not detected System Error 2000 ms On Red 5000 ms On Green Red and Green Modules not detected 1sec On 1sec Off Green SETU VFXTH started successfully Network link is Up SIP stack is Up CDR buffer is not full 500 ms on 500ms off 500 ms on 500ms off 500 ms on 500ms off 500 ms on 500ms off 4 Blinks Green Network link is down SIP sta...

Page 19: ...d the programming mode will glow continuously Green After exiting the programming mode the LED will turn Red again displaying Off hook event When the Reset Cycle is completed you may configure the system using the embedded web server Jeeves LED Status Colour Event State Status Continuous OFF Port Idle Disable 400ms On 200ms Off 400ms On 3000ms Off 2 Blinks Red Incoming Ring Event 400ms On 400ms Of...

Page 20: ...d installation and configuration of the system To connect a standalone computer Plug one end of the Ethernet cable into the Ethernet Port of SETU VFXTH Plug the other end into the LAN Port of the computer Make sure the IP Address of the computer and the Ethernet Port of SETU VFXTH do not conflict and that both are in the same Subnet The default IP Address of the Ethernet Port of SETU VFXTH is 192 ...

Page 21: ...cted to the HTTPS protocol for security reasons Click the https 192 168 1 100 link The Login page will open In Login Password enter 1234 the default SE Password Click the Login button Before you start configuring the system if you wish to view or download the SETU VFXTH Quick Start User Card you can scan the QR Code present on the login page of Jeeves ...

Page 22: ...ters to a maximum of 16 characters include atleast one upper case one lower case one number and one special character In Confirm New Password re enter the new password to confirm Click Submit You will be re directed to the Login page again In Login Password enter the new password As this password is meant for restricting access to the SE mode we strongly recommend you to Keep the password secret S...

Page 23: ... like uploading configuration and firmware system debug system restart Status allows you to view the system details and status of the ports FXO Ports Network and SIP Trunks You may now configure the Basic Settings of SETU VFXTH If you need to change the IP Address and the Subnet Mask of the Ethernet Port of SETU VFXTH you may do so by dialing System Commands from the telephone connected to the FXS...

Page 24: ...remote SIP user answers the call 5 Replace the handset or dial Call Disconnect Access Code to disconnect the call Receiving an Incoming Call To receive an incoming call on SIP Trunk ensure that Destination Number Determination Method configured for the SIP Trunk is without any Destination Number and Destination Port Determination Method selected is Fixed Ensure that the Routing Group configured fo...

Page 25: ...you configure Basic Settings To configure Basic Settings Click the Basic Settings link The links to the different basic parameters appear on the left navigation bar There are two ways to configure Basic Settings Using the Wizard The Wizard will guide you step by step through the configuration OR Selectively configuring the Basic Settings parameters by clicking the links on the left navigation bar ...

Page 26: ... you to the next page saving the changes you made on the current page Back Returns you to the previous page Expand Expands a parameter link to display all parameters under the link Collapse Collapses a link hides all parameters under the link Settings Enables you to configure edit the settings of a parameter further or to edit an entry or a record Default Assigns factory set values to all the para...

Page 27: ...ameter Region Network FXS Port FXO Port SIP Trunk Login Password Date Time Settings The selected parameter page opens Click Expand to expand a link and display all parameters under the link Click Collapse to collapse a link and hide all parameters under the link Click Settings to configure Edit the settings of a parameter further Click the Submit button to save changes made on the page Click the D...

Page 28: ...ttings to expand The following links appear under Basic Settings Region Network FXS Port FXO Port SIP Trunk Login Password Date Time Settings Each of these are explained in detail in the following Region Region Click Region In the Region list click the name of the country where SETU VFXTH is installed Default India When you change Region an alert message will appear on the screen Changing Region s...

Page 29: ...ng Type If required you may change the PCM Companding Type A law or law set automatically by SETU VFXTH according to the Region you have selected Default A law for India Call Progress Tones Select Call Progress Tone SETU VFXTH supports country specific Call Progress Tone Generation CPTG to simulate the same tones of the local PSTN to which it is connected The Call Progress Tones supported by SETU ...

Page 30: ...onfigure frequency1 in this field Range of frequency1 is 300 1400 Hz for all tones Frequency2 Hz Configure frequency2 in this field Range of frequency2 is 20 1400 Hz for all tones Operator Operator parameter has three options 1 No If No is programmed then Frequency2 is not applicable 2 Modulation If Modulation is programmed then Frequency1 and Frequency2 are used as modulation i e F1 F2 ...

Page 31: ...et to default when the system is set to default Click Submit Close the window to return to the Region page When you submit the page after changing the Region or PCM Companding Type or Call Progress Tone an alert message will appear Submitting this page will restart the system Do you want to continue Click OK SETU VFXTH will restart and your changes will be saved Ring Type If required you may chang...

Page 32: ...to assign Close the window to return to the Region page In the Ring Type list click the Ring Type number of your choice Default 08 India Message Wait Ring Type This parameter is related to the Message Wait Indication on SIP Trunks feature When you select Message Wait Notification type as Ring on the FXS Port a Short Fast ring is played to indicate the arrival of a new message If required you may c...

Page 33: ...pe click Settings The Ring Type table opens SETU VFXTH supports 16 different Ring Types Note the Ring Type number that you want to assign Close the window to return to the Region page In the Message Wait Ring Type list click the Ring Type number of your choice Default 16 ...

Page 34: ...omatically by SETU VFXTH for the Region you have selected Default 91 India If you have kept Remove Country Code from CLI received check box enabled in the System Parameters the system will remove the Country Code configured here from the CLI received on the source port Click the Submit button to save ...

Page 35: ...e WAN IP address to the Ethernet Port Static DHCP PPPoE Default Static Static If your network uses Static IP addressing select Static and configure the following parameters IP Address Enter the IP Address you obtained from your Network Administrator for the Ethernet Port of SETU VFXTH in this field Make sure the IP Address does not conflict with that of any other device on the LAN Default 192 168 ...

Page 36: ...d provided by the Internet Service Provider The password may be a maximum of 64 characters Service Name Enter the Service Name if provided by your Internet Service Provider The Service Name may consist of a maximum of 64 characters If Service Name is not provided leave this field blank If you change the Connection Type to DHCP or PPPoE you will not be able to access Jeeves using the default Static...

Page 37: ...t Port of SETU VFXTH is assigned a dynamic IP its new IP Address needs to be updated regularly with the various devices or networks which utilise the Ethernet Port settings to function Dynamic DNS resolves this by mapping a domain name to the Ethernet Port IP Address which SETU VFXTH can update in the Dynamic DNS Server Once the IP Address of the system is updated in the DNS server any caller on t...

Page 38: ...IP packets The range of CoS bits is from 0 to 7 Default 3 For RTP CoS define the CoS priority bits which will be added in all RTP packets The range of CoS bits is from 0 to 7 Default 6 QoS Layer 3 Click QoS Layer 3 SETU VFXTH will send all SIP messages using SIP QoS setting enter the SIP DiffServe ToS as per your requirement The valid range is from 00 63 Default 26 SETU VFXTH will send all the RTP...

Page 39: ... get this message Ongoing calls would be disconnected Do you want to submit this page Click Yes to save your settings Restoring Default IP Address You can restore the Default IP Address using the Reset Button To do so Press the Reset button for more than four seconds Release the Reset button The IP Address will be restored to default value 192 168 1 100 If you press the Reset button for less than ...

Page 40: ...ator and the FXS ports appear red that is 81o C the system will disconnect all the on going calls and disable all the FXO and FXS ports The FXS ports appear red The Ports in System Port Activity page also appear red refer System Port Activity The system will resume functioning only after it reaches the normal temperature that is 71oC To configure the parameters of the FXS Port Click the Basic Sett...

Page 41: ...Port can have a maximum of 16 characters Valid characters are 0 to 9 and Default 2001 General Click General Select the appropriate CLI Type according to the CLI Type supported by the telephone instrument PBX connected to the FXS Port SETU VFXTH supports three signaling protocols for CLI on the FXS Port DTMF FSK BellCore FSK V 23 Default FSK V 23 Select the appropriate Answer Signaling Type on the ...

Page 42: ... to the FXS Port You can change the frequency and cadence of the Stuttered Dial tone if required For instructions in Basic Settings chapter under Region see Call Progress Tones LED Lamp Select this option if the phone connected to the FXS Port is equipped with a Message Wait lamp and you want new messages to be indicated on this LED lamp Ring Select this option if you want the arrival of a new mes...

Page 43: ...l FXS Ports in the group See Class of Service later in this topic 0 is used to de assign an FXS Port from a Call Pick Up Group You can apply Automatic Number Translation ANT logic on the outgoing calls made from the FXS Port To apply ANT logic on the Calling Numbers click the Automatic Number Translation ANT for Calling Number check box Default Disabled In the Use Automatic Number Translation Tabl...

Page 44: ...a new window You may configure the default Automatic Number Translation Table 5 or any other Table See Automatic Number Translation ANT to configure the ANT Table Click Submit to save the ANT Table and close the window Return to ANT parameter and assign the ANT Table you configured Click Submit to apply List ...

Page 45: ...Number Default on the basis of Destination Number Read further for instructions on selecting and configuring each of these destination port determination methods If the destination number to be dialed out is an IP Address SETU VFXTH will not check the Destination Port Determination Method Instead it will route the call using the SIP Trunk Group programmed for IP Dialing To know more see the featur...

Page 46: ... Matrix SETU VFXTH System Manual Click Settings The Destination Port Group for FXS Port window opens To change the default Routing Group and to create the Fallback Routing Group under Edit click Settings ...

Page 47: ...y when FXS Port or FXS Group is selected as the Destination Port Routing Group Create the Routing Group To create a group of sequential FXS Ports as members Select the desired FXS Port numbers as members Default 1 In the in order box select the order in which the system should hunt for a free member FXS Port to route the call Select Ascending to start hunting from the first to the last member FXS ...

Page 48: ...e instructions provided earlier for creating sequential and not sequential groups of FXS Ports FXO Ports and SIP Trunks Click Submit to save changes The Edit window closes The entry you edited appears in the Destination Port Group for FXS Port window Close the Destination Port Group for FXS Port window to return to the FXS Port page On the basis of Destination Number In this method outgoing calls ...

Page 49: ...x SETU VFXTH System Manual 44 The FXS Port Destination Port Determination Destination Number Based table opens To add a new entry click the Add button The Add Entry window opens You can add upto 100 entries ...

Page 50: ... the following options Received Calling Party Received Called Party Default Received Calling Party CLI Number to be sent on Destination Port is applicable only when FXS Port or FXS Group is selected as the Destination Port Routing Group Create the Routing Group To create a group of sequential FXS Ports as members Select the desired FXS Port numbers as members Default 1 In the in order box select t...

Page 51: ...f FXS Ports FXO Ports and SIP Trunks Click Submit to save changes The Add Entry window closes The entry you added appears in the FXS Port Destination Port Determination Destination Number Based window To edit the Routing Group and or the Fallback Routing Group do the following Under Edit click Settings The Edit Entry window opens ...

Page 52: ...dow if you have finished adding editing entries You can also configure the Destination Number Based Table from Advanced Settings See Destination Port Determination under Advanced Settings Select a method for routing outgoing calls if no match is found in the Destination Number Table In the If no match found in the Destination Number Table box click the desired option for routing the call You may s...

Page 53: ... from the FXS Port The Allowed Denied Number Logic makes use of two Number lists Allowed Numbers List This is the list of numbers that can be dialed out from the FXS Port By default List Number 5 is assigned to the FXS Port Denied Numbers List This list contains the numbers that are to be restricted from being dialed out from the FXS Port By default List Number 6 is assigned to the FXS Port To app...

Page 54: ...to save the entries and close the window To configure the Denied Number List click Settings The Number List page opens in a new window By default Number List 6 is assigned as Denied Number LIst Enter the numbers you want the system to restrict from being dialed out in this list Click Submit to save the entries and close the window You may configure a different Number List as Allowed and Denied Lis...

Page 55: ...igits to consider it as end of dialing You may change this timer if required Valid range 01 99 seconds Default 5 seconds In the End of Dialing Digit box select or as the termination digit that the system should consider to detect end of dialing Default In the Maximum number of dialed digits that can be dialed by the caller field select the maximum number of digits to be dialed by the user for the ...

Page 56: ... FXS Port connected to the system Select Network if you want to use the supplementary services supported by the PBX When you set SETU VFXTH in the Network mode you can access the service provider features by dialing flash You will not be able to access the local features of SETU VFXTH Select Gateway if you want to use primarily the supplementary features of SETU VFXTH In the Gateway mode you will ...

Page 57: ...rty Select the appropriate Tx Gain Default 0 db Select the Ring Type to be generated on the FXS Port SETU VFXTH supports the following Ring Types Low Sinusoidal Low Trapezoidal Sinusoidal Trapezoidal Default Trapezoidal Select the Loop Current as per the Loop Length SETU VFXTH supports the following options 25 mA 30 mA 35 mA 40 mA Default 25 mA Select the Minimum Current for Off hook Detection mA ...

Page 58: ...es SETU VFXTH offers the following set of supplementary features which you can set or cancel on this page if the same have been enabled in the CoS Call Waiting Do Not Disturb DND Call Forward Unconditional Call Forward Busy Call Forward No Reply Hotline To set any of these features select the respective Enable check box To cancel the feature clear the check box of the feature By default all the fe...

Page 59: ...rlier Copy Port Settings You can also copy the settings of an FXS Port to another FXS Port using the Copy button To do this Click the Copy button The Copy FXS Port Parameters window opens In the Copy FXS Port box select the number of the port you want to copy settings From In the to FXS Port box select the number of the port you want to copy the settings To Click OK and close the window Once you h...

Page 60: ...sic Settings link to expand Click the FXO Port link Click the required FXO Number tab FXO 1 to FXO 16 you want to configure Keep the FXO Port check box enabled Clear the FXO Port Enable check box only when you do not want to use this FXO Port Default Enabled You can assign a Name to the FXO Port which will be displayed to the called party if the called party telephone instrument supports name disp...

Page 61: ... signaling is available from the CO If this option is selected the call will be considered as matured on the expiry of the Pseudo Answer Supervision Timer programmable default 2 seconds irrespective of whether the call gets matured or not After this timer the system will start detection of Disconnect signal or Tone programmed on the FXO Port When the Answer Supervision type is selected as None con...

Page 62: ... considered as a valid Open Loop signal for releasing the port If Open Loop is detected continuously at least for the time set in the Open Loop Disconnect Timer it is considered as a valid Disconnect signal After this signal is detected the call will be released and caller will get error tone If you select this option you must configure the Open Loop Disconnect Timer Open Loop Disconnect Timer If ...

Page 63: ...ing out the number During this time no digit is dialed by the system on the FXO Port This is used when the exchange takes some time to detect that the FXO Port is Off hook Default 500 milliseconds This timer will also be used while applying ANT logic if you have configured Pause in the Add Prefix column of ANT table See Automatic Number Translation ANT for more details Select the appropriate Dial ...

Page 64: ...ing calls with and without CLI To Route all Incoming calls with CLI you may select from any of the following methods without any Destination Number to the Fixed Destination Number on the basis of Calling Party Number after Answering the Call and Collecting the Digits Default without any Destination Number If the destination number to be dialed out is an IP Address SETU VFXTH will not check the Des...

Page 65: ...stination Number In the Fixed Destination Number field that appears enter the desired destination number The Destination Number may consist of a maximum of 24 digits Valid digits are 0 to 9 and dot Default Blank Click Submit to save the changes Route on the basis of Calling Party Number In this method a call received on the FXO Port is routed to a specific destination number as per the calling par...

Page 66: ... The FXO Port Destination Number Determination Calling Number Based Table opens Configure the Calling Number Based table for the FXO Port You can enter up to 500 Calling Party Numbers and their corresponding Destination Numbers in this table In the Calling Number column enter the calling party numbers The Calling numbers may consist of a maximum of 24 characters Default Blank ...

Page 67: ...nswering the Call and Collecting the Digits Default after Answering the Call and Collecting the Digits Route After Answering the Call and Collecting the Digits In this method the system answers the incoming call on the FXO Port and plays dial tone to the caller allowing the caller to dial the desired number The number dialed by the caller is considered as the destination number To apply this metho...

Page 68: ...cept the one that matches first If the caller fails to dial the number during the First Digit Wait Timer you can either have the system disconnect the call or route the call to a fixed destination number In the If No Digit dialed during First Digit Wait Timer FDWT box select the desired option Disconnect the Call or Use Fixed Destination Number Default Disconnect Call If you selected Use Fixed Des...

Page 69: ...ck the Destination Port Determination Method Instead it will route the call using the SIP Trunk Group programmed for IP Dialing See IP Dialing to know more Fixed In this method calls received on the FXO Port are routed to a fixed destination port irrespective of the number dialed on the FXO Port To apply this method do the following In Select Destination Port of routing calls click Fixed Click Set...

Page 70: ... is determined as the Destination Port Create the Routing Group To create a group of sequential FXS Ports as members Select the desired FXS Port numbers as members Default 1 In the in order field select the order in which the system should hunt for a free member FXS Port to route the call Select Ascending to start hunting from the first to the last member FXS Port Select Descending to start huntin...

Page 71: ...ing sequential and not sequential groups for FXS Ports FXO Ports and SIP Trunks Click Submit to save changes The Edit window closes The edited entry appears in the Destination Port Group for FXO Port window Close this window to return to the main page On the basis of Destination Number In this method incoming calls on the source port are routed to the destination port on the basis of the destinati...

Page 72: ... dial Valid digits 0 to 9 dot Default Blank In the Minimum Digits field enter the minimum number of digits of the destination number that the caller must dial for the system to route the call Range 01 to 24 Default 03 If the dialed number string is less than the configured minimum length the call will be rejected In the Maximum Digits field enter the maximum number of digits of the destination num...

Page 73: ...ting from the last to the first member FXS Port Default Ascending To create a group of not sequential FXS Ports as members Select a FXS Group Select FXS Group number Default 1 Click Settings The FXS Groups window opens Create the FXS Group See Group for detailed instructions Similarly you can create group of sequential and not sequential FXO Ports and SIP Trunks as members You may create the Fallb...

Page 74: ...y to this table To delete an entry select the check box and click the Delete button Close the window if you have finished adding editing entries You can also configure the Destination Number Based Table from Advanced Settings See Destination Port Determination under Advanced Settings On the basis of Calling Party Number In this method incoming calls on the FXO Port are routed to a specific port as...

Page 75: ...U VFXTH System Manual 70 In Select Destination Port for routing calls click On the basis of Calling Party Number Click Settings The FXO Port Destination Port Determination Calling Number Based table window opens ...

Page 76: ...arty Default Received Calling Party CLI Number to be sent on Destination Port is applicable only when FXS Port or FXS Group is selected as the Destination Port Routing Group Create the Routing Group To create a group of sequential FXS Ports as members Select the desired FXS Port numbers as members Default 1 In the in order field select the order in which the system should hunt for a free member FX...

Page 77: ... Select the Apply check box Follow the same instructions for creating sequential and not sequential groups for FXS Ports FXO Ports and SIP Trunks Click Submit to save changes The Add Entry window closes The entry you added appears in the FXO Port Destination Port Determination Calling Number Based window By default SIP Trunk 1 1 Ascending is assigned as the Routing Group for routing calls from num...

Page 78: ...uting Group Click Submit and close the window Follow the same steps as above to add another entry to this table To delete an entry select the check box and click Delete button Close the window if you have finished adding editing entries You can also configure the Calling Number Based Table from Advanced Settings See Destination Port Determination under Advanced Settings ...

Page 79: ...llowed Numbers List This is the list of numbers that can be dialed out from the FXO Port By default List Number 1 is assigned to the FXO Port Denied Numbers List This list contains the numbers that are to be restricted from being dialed out from the FXO Port By default List Number 2 is assigned to the FXO Port To apply Allowed Denied Logic on the FXO Port Click the Allowed Denied Logic check box T...

Page 80: ...igure a different Number List as Allowed and Denied List See Allowed Denied Logic under Number Lists Handling of Outgoing Calls When a FXO Port is determined as the destination port the numbers dialed from this port constitute outgoing calls Click Handling of Outgoing Calls If you do not want to route outgoing calls through this port select the Block calls through this FXO Port Yes check box You c...

Page 81: ...e Port with the Destination Port without waiting for the call on the Destination Port to mature enable the Connect Source Port when number is outdialed check box Default Disabled In all Destination Number Determination methods except After Answering the Call and Collecting the Digits the Source Port gets connected to the Destination Port only after the call has matured i e the called party has ans...

Page 82: ...ented by FXO Port of SETU VFXTH to the line and CO Termination Impedance presented by the Central Office to the line and to some extent by the transmit and receive signal path By correcting the line impedance mismatch you can increase near end echo cancellation This is done by selecting the AC Termination Impedance and CO Termination and selecting a Line Type that most closely models the line that...

Page 83: ...als zero Select the desired On hook Speed from the following options 0 5ms 3 ms 26 ms Default 0 5 milliseconds In the OFF Hook Speed field define the time required by the line transients to settle after which transmission or reception can occur Select the desired Off hook Speed from the following options 512 ms 128 ms 64 ms 8 ms Default 8 milliseconds If you want to limit the loop current select t...

Page 84: ...l above which it validates the Ring signal Set Ringer Threshold from the following options 13 5 16 5 19 35 23 65 40 5 49 5 Default 13 5 16 5 Vrms Click Submit to save To configure the next FXO Port click the FXO Port number tab and follow the same instructions as given earlier Copy Port Settings You can also copy the settings of one FXO Port to another FXO Port using the Copy button To do this Cli...

Page 85: ...gure The SIP Trunk number page opens Select the SIP Trunk check box to use the SIP Trunk You may disable the SIP Trunk if you do not want to route calls through this trunk Default Disabled You can assign a Name to the SIP Trunk for identification of this trunk Default Blank You may assign the name of the ITSP with which the trunk is registered or any other name of your choice The name you assign t...

Page 86: ...nstallation Default Peer to Peer Select Proxy if you want to register this SIP Trunk with an ITSP or a Registrar Server Select Peer to Peer if you want to use the trunk for Peer to Peer non proxy calls To configure SIP Trunk Mode as Proxy do the following Select Proxy You will be presented with the related registrar settings ...

Page 87: ...s and the Outbound Proxy Server s Listening Port for SIP The Outbound Proxy Server Address may be of maximum 64 characters Valid port range 1025 65534 Default 5060 To add rinstance in REGISTER message keep the Add rinstance in REGISTER check box selected rinstance is any random value which can be used by the SETU VFXTH to fetch its own contact binding that is to know the Registration Expiry Timer ...

Page 88: ...u enable Digest Authentication feature on the SIP Trunk you must configure the Digest Authentication Table See Digest Authentication for more details Keep the Check SIP ID for Incoming SIP Message check box enabled if you want SETU VFXTH to validate the SIP ID during an incoming call Default Enabled Keep the Check Proxy Address for Incoming SIP Message check box enabled if you want SETU VFXTH to v...

Page 89: ...l resend registration request to the Registrar Server after the expiry of the Re registration Timer Valid range 00001 65535 Default 10 seconds The Registration Retry Timer will be applicable only if SIP Registration is enabled If you want the system to send DNS SRV query to the configured domain server enable DNS SRV When disabled the system will send DNS A query to the configured domain server De...

Page 90: ...TU VFXTH will get registered with the Registrar Outbound Proxy Server If registration with the Registrar Outbound Proxy Server fails it will get registered with Fallback Registrar Outbound Proxy Server 1 or Fallback Registrar Outbound Proxy Server 2 respectively for further processing of call If you select Register with all Servers SETU VFXTH will get registered with Registrar Outbound Proxy Serve...

Page 91: ...e as Heartbeat to use Fallback facility efficiently To configure SIP Trunk Mode as Peer to Peer do the following Select the Peer to Peer option You will be presented with the related peer to peer SIP Trunk parameters In the SIP ID field enter the desired SIP ID which the remote parties will use to call this SIP Trunk Default Blank The SIP ID may be a number or text consisting of a maximum of 40 ch...

Page 92: ...umber that will be dialed The number string must not exceed 24 characters Default Blank If the number to be dialed out is dialednumber destination address for example 123 abc com you must enter 123 in this field In the Destination Address field enter the domain name or IP Address where the dialed peer to peer number string is to be sent The Destination Address may have up to 40 characters Default ...

Page 93: ...in the Peer to Peer Dialing Table select the check box of the entry and then click Delete Close the window to return to the main page To know more about the Peer to Peer application see Peer to Peer Dialing under Advanced Settings Select desired option in the Allowed IP Address for Incoming SIP Message from the following As per Trusted IP Address table If you select this option the system matches ...

Page 94: ... from the Network layer and Source Port from the Transport layer with the Destination Address configured in the Peer to Peer table If a match is found then the call will be routed to the desired destination Else the call will be rejected Any If you select this option Digest Authentication will be enabled automatically The system will allow incoming calls only after the callers authenticates themse...

Page 95: ...1 G 729 2 G 723 3 GSM FR 4 iLBC 30ms 5 iLBC 20ms 6 G 711 Law 7 G 711 A Law You can change the order of preference by moving the desired Vocoders up or down the list To move a Vocoder up or down the list do the following In the Selected Codecs list click the Vocoder you want to move Click the UP DOWN ARROW to move the Vocoder to the desired position in the list To remove a Vocoder from the Selected...

Page 96: ...oise CN check box if you want SETU VFXTH to negotiate the Comfort Noise received in the SDP body with the remote peer Default Disabled Select the Send VAD check box if you want SETU VFXTH to send VAD no in the SDP for any offer and answer Default Disabled SETU VFXTH will send VAD no only if G 711 Law or G 711 A Law codec is present in the SDP offer or answer Select the Send ptime header check box ...

Page 97: ...quest URI of the INVITE message If you want the system to identify the Called Party Number from the To Field of the INVITE message in the Use Called Party Number From parameter select the To Field option Destination Number Determination Select the desired destination number determination method for routing incoming calls with and without CLI To Route all Incoming calls with CLI you may select from...

Page 98: ...ination number determination methods Route Calls without any Destination Number In this method all calls received on the SIP Trunk are directly routed to a fixed destination port configured for the SIP Trunk regardless of the Destination Number To apply this method in the Route all incoming calls with CLI list click without any Destination Number ...

Page 99: ... digits are 0 to 9 and dot Default Blank Click Submit to save the changes Route on the basis of Calling Party Number In this method a call received on the SIP Trunk is routed to a specific number as per the calling party s number You must configure the calling party numbers in the Calling Party Number Based Table When there is an incoming call on the SIP Trunk SETU VFXTH will match the CLI of the ...

Page 100: ... Calling Number Based Table page opens You can store up to 500 numbers in this table In the Calling Number column enter the calling party numbers The Calling numbers may consist of a maximum of 24 characters All ASCII characters are allowed Default Blank ...

Page 101: ...und in the Calling Party Number Table route calls box click the desired method from the following options for processing the call to a Fixed Destination Number to the Called Party Number on the basis of DDI Number Default to the Called Party Number Route on the basis of DDI Number In this method a call received on the SIP Trunk is routed to a specific number as per the DDI number received in the S...

Page 102: ...ber manually In the DDI Number column enter the DDI numbers allotted by your service provider The DDI numbers may consist of a maximum of 24 characters Characters 0 9 and are allowed Default Blank In the Destination Number column enter a corresponding destination number for each DDI number Destination numbers may consist of a maximum of 24 characters Characters 0 to 9 and are allowed Default Blank...

Page 103: ...is SIP Trunk check box To Route all Incoming calls without CLI you may select from any of the following methods Default to the Called Party Number to a Fixed Destination Number see Route to the Fixed Destination Number to the Called Party Number see Route to the Called Party Number on the basis of DDI Number see Route on the basis of DDI Number Default to the Called Party Number Destination Port D...

Page 104: ...t irrespective of the number dialed on the source port To apply this method do the following In the Select Destination Port for routing calls box click Fixed Click Settings The Destination Port Group for SIP Trunk window opens To change the default Routing Group and create the Fallback Routing Group under Edit click Settings ...

Page 105: ... create a group of sequential FXS Ports as members Select the desired FXS Port numbers as members Default 1 In the in order field select the order in which the system should hunt for a free member FXS Port to route the call Select Ascending to start hunting from the first to the last member FXS Port Select Descending to start hunting from the last to the first member FXS Port Default Ascending To ...

Page 106: ... closes The changes you made appear in the Destination Port Group for SIP Trunk window Close this window to return to the main page On the basis of Destination Number In this method incoming calls on the source port are routed to the destination port on the basis of the destination number called party number dialed by the caller To apply this method do the following In the Select Destination Port ...

Page 107: ...m length the call will be rejected In the Maximum Digits field enter the maximum number of digits of the destination number the caller must dial for the system to route the call Maximum length range 01 to 24 Default 16 If the number string dialed by the caller exceeds the maximum length configured the system will strip off the extra digits and routes the call Select the CLI Number to be sent on De...

Page 108: ...te the FXS Group See Group for detailed instructions Similarly you can create group of sequential and not sequential FXO Ports as members You may create the Fallback Routing Group To do this Select the Apply check box Follow the same instructions for creating sequential and not sequential groups for FXS Ports and FXO Ports Click Submit to save changes The Add Entry window closes The entry you adde...

Page 109: ...ox and click Delete button Close the window if you have finished adding editing entries You can also configure the Destination Number Based Table from Advanced Settings See Destination Port Determination under Advanced Settings On the basis of Calling Party Number In this method incoming calls on the SIP Trunk are routed to a specific port as per the calling party s number To apply this method do ...

Page 110: ...105 Matrix SETU VFXTH System Manual Click Settings The SIP Trunk Destination Port Determination Calling Number Based table window opens ...

Page 111: ...rty CLI Number to be sent on Destination Port is applicable only when FXS Port or FXS Group is selected as the Destination Port Routing Group Create the Routing Group To create a group of sequential FXS Ports as members Select the desired FXS Port numbers as members Default 1 In the in order field select the order in which the system should hunt for a free member FXS Port to route the call Select ...

Page 112: ...uential groups for FXS Ports and FXO Ports Click Submit to save changes The Add Entry window closes The entry you added appears in the SIP Trunk Destination Port Determination Calling Number Based window By default FXS Port 1 1 Ascending is assigned as the Routing Group for routing calls from numbers that do not match with any of the destination numbers you configured in the Calling Number Based T...

Page 113: ...rt Determination under Advanced Settings Allowed Denied Logic Toll Control With the Allowed Denied Numbers feature you can permit and restrict the dialing of particular numbers from the SIP Trunk You can use this feature for applying Toll Control on the SIP Trunk Allowed Denied Number Logic makes use of two Number lists Allowed Numbers List This is the list of numbers that can be dialed out from t...

Page 114: ...P Trunk Click the Allowed Denied Logic check box To configure the Allowed Number List click Settings The Number List page opens in a new window By default Number List 7 is assigned as Allowed Number List Enter the numbers you want the system to allow to be dialed in this list ...

Page 115: ...e entries and close the window You may configure a different Number List as Allowed and Denied List See Allowed Denied Logic under Number Lists Black Listed Callers With the Black Listed Callers feature you can block incoming calls from specific addresses numbers on SIP Trunks Thus all incoming calls from the numbers you have blacklisted will be automatically rejected by SETU VFXTH To apply Black ...

Page 116: ...st Display Received URI as Calling Name Keep the Display Received URI as Calling Name check box enabled When Name is received in the FROM header for incoming call on the SIP Trunk SETU VFXTH will display name and received URI as calling name When Name is not received SETU VFXTH will display only the received URI as calling name You may disable this check box if you do not want the system to displa...

Page 117: ... not allow outgoing calls to be made if the status of the SIP Trunk is not registered By default the CLI of the SIP Trunk is sent to the called party when outgoing calls are made using the SIP Trunk If you do not want to send CLI enable the CLIR check box Default Disabled Select an option you want to send as SIP ID in FROM header of INVITE message You may select SIP ID configured Caller ID receive...

Page 118: ...n FROM header of INVITE message or If no match found using Reverse DDI logic you must configure the Fixed Number The Fixed Number can be a maximum of 24 characters Characters 0 9 and dot are allowed Default Blank Select the Reverse DDI Reference ID if you have selected Caller ID after applying Reverse DDI logic as SIP ID in FROM header of INVITE message and or Send Caller ID after applying Reverse...

Page 119: ... Submit to apply List Configure the Pause Timer if you have configured Pause in the Add Prefix column of the ANT Table The valid range of the Pause Timer is 1 to 9 seconds Default 2 seconds To apply ANT logic on the Calling Numbers click the Automatic Number Translation ANT for Calling Number check box Default Disabled In the Use Automatic Number Translation Table select the ANT Table number you h...

Page 120: ...nation Port to mature enable the Connect Source Port when 183 Session Progress is received on SIP check box Default Disabled In all Destination Number Determination methods the Source Port gets connected to the Destination Port only after the call has matured that is the called party has answered the call Until the call matures the caller hears only Ring Back Tone played by the network By connecti...

Page 121: ...e again over UDP TLS Outgoing messages are transported using TLS Default UDP To use TCP or TCP Fallback to UDP you must enable SIP over TCP in System Parameters To use TLS you must enable SIP over TLS in System Parameters In the Maximum Calls field configure the number of simultaneous calls you want to allow on this SIP Trunk Default 32 The number of simultaneous SIP calls depends on the number of...

Page 122: ...etric Make sure you disable Outbound Proxy on SIP Trunk and configure the STUN Server Address and port in System Parameters Select the appropriate DTMF sending receiving mechanism that is compatible with the DTMF sending receiving mechanism of your ITSP or remote peer SETU VFXTH supports In band System will send and detect digits in In band only Outband System will send and detect digits in Outban...

Page 123: ...sthrough FAX Codec that is compatible with your ITSP proxy server remote peer You may select the Codec as G 711 µ law G 711 A law Default G 711 µ law Select an appropriate Call Hold Method that is compatible with your ITSP proxy server remote peer You may select RFC 2543 RFC 3261 Default RFC 3261 Select the Call Hold using Inactive check box if you want the system to send a inactive message instea...

Page 124: ...ation on select the FXS Port on which Message Wait Indication is to be sent whenever there is a new message on the SIP Trunk Default FXS Port 1 If you have completed the configuration of SIP Trunk 1 click Submit to save settings To configure the next SIP Trunk click the SIP Trunk number tab and follow the same instructions as given earlier Copy Port Settings You can also copy the settings of a SIP...

Page 125: ...16 characters All ASCII characters except Percentage Hash Equal to Plus And Backslash Less than Greater than Apostrophe Double Quote and Space and digits 0 to 9 are allowed It must include atleast one upper case one lower case one number and one special character To provide additional security if you enter a wrong password five times consecutively within 10 minutes the system will block the source...

Page 126: ...onfirm New Password re enter the new password to confirm Click Submit button to save your new password Password for Jeeves is case sensitive When you default the system Jeeves Password will not be set to default Login Password for System Commands To configure system by dialing System Commands you must enter the SE mode using the Command Password This Password must not be less than 4 digits and can...

Page 127: ...ord If you have changed the default Jeeves Password 1234 and are unable to recall or locate it you must restore the default Jeeves Password using the Reset button To do so Press the Reset button for more than four seconds Release the Reset button If you press the Reset button for less than four seconds SETU VFXTH will restart When you restore the default Jeeves Password 1234 a few other parameters...

Page 128: ...ally However the RTC can drift over a long period So you may check and reset the RTC values at regular intervals to correct this drift To set the Real Time Clock Under Basic Settings click the Date Time Settings link The Real Time Clock parameters appears on your screen Under Real Time Clock RTC click Settings of the Current Time HH MM SS A new window opens Set the Current Date in date month year ...

Page 129: ...d end dates of DST vary by location and year SETU VFXTH supports Daylight Saving Time adjustment to enable you to set the Date and Time8 of SETU VFXTH forward and backward according to the DST convention followed in your country You can set DST by Day and Month or Date and Month When SETU VFXTH is set to default your DST settings will remain unchanged To configure DST Under Basic Settings click th...

Page 130: ...d consider to forward the clock at the start of DST and to set the clock back when DST ends Default 60 minutes Select the desired Type of DST as Day Month Wise if the DST in your country starts and ends on a particular day of the month For example if DST starts on the Second Sunday of March and ends on the First Sunday of October or Date Month Wise if the DST in your country starts and ends on a p...

Page 131: ...arameters DST Start Select the Month when DST begins January to December Select the Date on which DST begins 1 to 31 Set the Time when DST begins in 24 hours format DST End Select the Month when DST ends January to December Select the Date on which DST ends 1 to 31 Set the Time when DST ends in 24 hours format Click Submit to save your DST settings Example If you are installing SETU VFXTH in a cou...

Page 132: ...f maximum 40 characters Default Blank By default the time zone for the country region where SETU VFXTH is installed is automatically selected when you select Region If required you may change the time zone by selecting the desired country region from the Time Zone list Default India GMT 05 30 If you want the system to synchronize date and time with the SNTP server automatically at Power On select ...

Page 133: ...general parameters related to features and facilities that are applied system wide such as System Name NAT and SIP related parameters Server Port Certificates etc To change the settings of System Parameters Log into Jeeves Click the Advanced Settings link Click the System Parameters link to open the page ...

Page 134: ...must configure the SIP Group first See Group for instructions Play Routing Tone Routing Tone is played at the time of routing the call to the destination port During an outgoing call the routing tone indicates that the call is in progress Select this check box to enable the routing tone Default Disabled Call Release Timer This is the timer used to release the ports involved in a call after a defin...

Page 135: ...the duration for which SETU VFXTH will play a ring on the FXS Port to indicate an incoming call The Ring timer is loaded when the call is placed on the FXS Port that is either there is a ring event on the FXS Port or call waiting beeps in case the FXS Port is busy The valid range of the Ring Timer is 1 to 99 seconds Default 45 seconds DTMF Detection on FXS Port Select an appropriate method to dete...

Page 136: ...f the SETU VFXTH in the router Keep the SIP Port fetched using STUN check box enabled if you have not forwarded the SIP Listening Port in the router Make sure you configure the NAT Type on the SIP Trunk as STUN See SIP Trunks Router s Public IP Address The Router s public IP address specifies the public IP address of the NAT router behind which system is located Default Blank You need to configure...

Page 137: ...NAT binding timer of the router The valid range for the TCP NAT Keep Alive Interval is 001 999 seconds Default 120 seconds SIP Click SIP to expand and configure the following Configure the following SIP parameters 100rel PRACK This parameter is to be configured if you want to support reliable transmission of SIP provisional responses Select the 100rel PRACK Enable check box if you want the SETU VF...

Page 138: ...imer This is the time in seconds for which SETU VFXTH waits for a response from the called party after sending INVITE message This timer starts after sending INVITE message to the called party and stops on receipt of the provisional response or the final response or when the user disconnects the call On expiry of the timer the SETU VFXTH terminates the call process and gives an error tone to the u...

Page 139: ...e range of this timer is 001 999 minutes Default 1 minute Message Wait Ring Count This is the number of times SETU VFXTH will play the Message Wait Ring on the FXS Port until it is answered by the FXS Port user The range of this count is 1 10 Default 3 Server Port Click Server Port to expand and configure the following HTTP Web Server Port SETU VFXTH has an embedded web server called Jeeves for sy...

Page 140: ...em s FTP Server from the WAN Ethernet Port You may clear this check box if required Default Enabled Telnet Server Access from WAN Keep this check box enabled if you want to allow users to access the system using Telnet from the WAN Ethernet Port You may clear this check box if required Default Enabled Allow Server access from specific IP Address Enable this check box if you want to allow users to ...

Page 141: ... Access Block ICMP on WAN Enable this check box if you want the system to discard the ICMP packets received on WAN Ethernet Default Disabled Block PING on WAN Enable this check box if you want the system to discard the PING request received on WAN Ethernet Default Disabled Blocking of PING on WAN will prevent your network from being pinged or detected by other Internet users and acquire your IP Ad...

Page 142: ...ertificate for Configuration Upgrade select the certificate to be used by the system for Configuration Upgrade In Local Certificate for TR069 select the desired certificate to be used by the system for TR069 To create and Upload Download Certificates see Certificate Manager Click Submit to save changes When you the press Reset button to restore the default IP Address or to restore default Jeeves P...

Page 143: ...t contains the numbers that are to be restricted from being dialed out from the source port Both lists must be programmed separately for each port first and then assigned to the respective port When Allowed Denied Logic is enabled on a source port for each number dialed from the port SETU VFXTH uses the best match found logic to compare the dialed number with the Allowed Number list and the Denied...

Page 144: ...eature on a Source Port only To use this feature you must configure the numbers of unwanted callers in a Number List Make sure you have configured the full SIP URI for example 12345 abc com of the unwanted callers in the Blacklisted Callers Number List enable the Reject Calls from Blacklisted Callers check box on the SIP Trunks on which you want to apply this feature select the Number List you con...

Page 145: ...ers as filters make a list of Called Party Numbers and another list of Calling Party Numbers configure a Number List with the Called Party Numbers and another Number List with the Calling Party Numbers By default Number list 01 is assigned for both Called Party and Calling Party numbers You may retain this list and configure Called Party and Calling Party numbers in this list or you may retain thi...

Page 146: ...respective features for which you configured them on the various port types For example if you configured Number List 22 with black listed numbers for the Black Listed Callers feature on SIP Trunk 2 Under Basic Settings click SIP Trunks Click the SIP 2 tab Under Handling of Incoming Calls select the Reject Calls from Blacklisted Callers check box In Blacklisted Callers Number List field select 22 ...

Page 147: ...mber string by the system before routing it further To apply this feature on the desired port on a piece of paper make a table in the first column note down the numbers that need to be modified In the second column enter the number of digits you want the system to strip off if required and in the third column enter the number you want the system to add as prefix if required configure the Automatic...

Page 148: ...t dial the international number you want to call For example 0014162357896 Thus you will have to dial the Calling Card number and the PIN number every time before dialing the international number To avoid repetitive dialing of these fixed digits for making a call you can configure the ANT table as under In Number configure 00 the prefix for international numbers In Add Prefix configure the Calling...

Page 149: ...ation Table page will open In this table you can store as many as 24 Numbers at Index Numbers 01 to 24 In the Number column enter the Called Calling numbers that need to be modified You can enter maximum 24 digits Digits 0 9 and are allowed Default Blank To configure a range of numbers you can use the character Here is any number from 0 to 9 For example if you want SETU VFXTH to add prefix 1 to al...

Page 150: ...dd Prefix column enter the number string s that you want the system to add as prefix to the Called Calling Number You can enter maximum 24 characters Characters 0 9 Wait for Answer Pause are allowed Default Blank Click Submit to save your entries ...

Page 151: ... a match is found the call is routed to the destination port To apply Destination Number Determination on the basis of DDI Number you must configure the Destination Number Determination SIP DDI Number Based table When there is an incoming call on the SIP Trunk SETU VFXTH will match the DDI Number received in the SIP INVITE message with the entries of the DDI Number Based Table If a match is found ...

Page 152: ...re following parameters in this table Enter the calling party numbers in the column Calling Numbers Calling numbers may consist of a maximum of 24 characters All ASCII characters are allowed Default Blank For each calling party number enter a corresponding destination number in the column Destination Numbers Destination numbers may consist of a maximum of 24 characters Digits 0 to 9 and dot are al...

Page 153: ...ves Click the Advanced Settings link Click the Destination Number Determination link Click the SIP DDI Number Based link The DDI Number Based Table page opens There are two ways to generate the DDI Numbers Using the DDI Number Generation Button to automatically generate the DDI Number Table OR Entering each DDI Number manually ...

Page 154: ... want to start the DDI Number generation Default 1 Enter Start DDI Number Enter the start DDI Number DDI Number can be of maximum 24 characters Characters 0 9 and are allowed in this field Enter Start Destination Number Each DDI Number can be assigned a corresponding destination number Enter the Start Destination Number corresponding to the Start DDI Number Destination Number can be 24 characters ...

Page 155: ...ch DDI Number and its corresponding Destination Number against the desired Index in the table To apply Reverse DDI logic on the DDI Number select the Apply Reverse DDI check box The Reverse DDI Reference ID for the DDI Number will be applied on the DDI Number For detailed instruction for generating DDI Numbers manually see Route on the basis of DDI Number under SIP Trunks Click Submit to save your...

Page 156: ...he system supports the following methods for Destination Port Determination Fixed On the basis of Destination Number On the basis of Calling Party Number To apply Destination Port Determination on the basis of Calling Party Number you must configure the Destination Port Determination SIP Calling Number Based table To apply Destination Port Determination on the basis of Destination Number you must ...

Page 157: ...Destination Number Based Table for SIP FXO Ports Configuring Destination Number Based Table for FXS Ports Log into Jeeves Click the Advanced Settings link Under Destination Port Determination click the FXS Destination Number Based link The FXS Port Destination Port Determination Destination Number Based table opens ...

Page 158: ...alid range 01 24 Default 3 If the dialed number string is less than the configured minimum length the call will be rejected In the Maximum Digits field enter the maximum number of digits to be dialed by the caller for the system to consider it as end of dialing for routing the call Valid range 01 24 Default 16 If the number string dialed by the caller exceeds the maximum length configured the syst...

Page 159: ...e a group of not sequential FXS Ports as members Select an FXS Group Select FXS Group number Default 1 Click Settings The FXS Groups window opens Create the FXS Group For detailed instructions see Group Similarly you can create group of sequential and not sequential FXO Ports SIP Trunk and Mobile Ports as members You may create the Fallback Routing Group To do this Select the Apply check box Follo...

Page 160: ...mit and close the window Follow the same steps as above to add edit another entry in this table To delete an entry select the check box of the entry and click the Delete button Close the window if you have finished adding editing entries Configuring Destination Number Based Table for SIP FXO Ports Log into Jeeves Click the Advanced Settings link ...

Page 161: ...e rejected In the Maximum Digits field enter the maximum number of digits of the destination number the caller must dial for the system to route the call Maximum length range 01 to 24 Default 16 If the number string dialed by the caller exceeds the maximum length configured the system will strip off the extra digits and routes the call Select the CLI Number to be send on Destination Port You may s...

Page 162: ...ntial groups for FXS Ports FXO Ports and SIP Trunks Click Submit to save changes The Add Entry window closes The entries you added appear on the screen To change the default Routing Groups assigned for No Match Found numbers entry For the No Match Found entry under Edit click Settings The Edit Entry window opens Create the Routing Group and Fallback Routing Group Click Submit and close the window ...

Page 163: ...d Calling Party Received Called Party Default Received Calling Party CLI Number to be sent on Destination Port is applicable when FXS Port Group is determined as the Destination Port Create the Routing Group To create a group of sequential FXS Ports as members Select the desired FXS Port numbers as members Default 1 In the in order field select the order in which the system should check for a free...

Page 164: ...s FXO Ports and SIP Trunks Click Submit to save changes The Add Entry window closes The entries you added will appear on the screen To change the default Routing Groups assigned for No Match Found numbers entry For the No Match Found entry under Edit click Settings The Edit Entry window opens Create the Routing Group and Fallback Routing Group Click Submit and close the window Follow the same step...

Page 165: ...uential or not sequential ports as members A Routing Group of sequential ports is to be formed when you select FXO Port or FXS Port or SIP Trunk as the destination port A Routing Group of not sequential ports is to be formed when you select SIP Group or FXO Group or FXS Group as the destination port The SIP FXO FXS Group has members of the same port type but not in a sequence A SIP Group can have ...

Page 166: ...irst call will be routed through the first member port and the subsequent call through the next member port and so on For example SIP Group Number 2 has four members SIP Trunk 6 Member 1 7 Member 2 8 Member 3 and 9 Member 4 For the first incoming call SETU VFXTH will check the status of Member 1 SIP Trunk 6 If free the call will be routed using this port else system will check status of Member 2 S...

Page 167: ... and the Gateway SETU VFX At Location A you need to do the following configuration in SETU VFX Select a SIP Trunk to be used for this application and enable it For example SIP Trunk 1 Set the SIP Trunk Mode of this trunk as Peer to Peer Keep the SIP ID of the SIP Trunk blank In the Router you must configure the same SIP and RTP Ports as configured in the SETU VFX In other words you must configure ...

Page 168: ...ion B In this case 121 124 130 110 The Peer to Peer table you configure for SETU VFX at Location A would look like this Instead of configuring the complete number string you may configure only the prefix of the number to be dialed as follows the system will place all calls that start with 3 to the IP Address 121 124 130 110 At Location B you need to do the following configuration in SETU VFXTH Sel...

Page 169: ... Number you want to dial to call the phone at Location A In this case 2001 For the number you entered in the Destination Address field in the table enter the IP Address of the Router connected at Location A In this case 115 118 161 165 The Peer to Peer table you configure for SETU VFXTH at Location B would look like this Configure PBX at location A such that calls received on the FXO Port of the P...

Page 170: ...tions on configuring the SIP Trunk parameters for the Peer to Peer application SIP Trunk Mode Peer to Peer Table SIP ID Handling of Incoming Calls see SIP Trunks under Basic Settings You can also configure the Peer to Peer Table from the SIP Trunk page under Basic Settings The Peer to Peer table stores upto 500 entries Each entry consists of the parameters Destination Number Destination Address an...

Page 171: ...gn to the number string The name may consist of 24 characters maximum Default Blank The name you configure here will not be used in SIP signaling Click Submit to save your entries If there are multiple entries in the Peer to Peer Dialing table to search a particular entry in the table enter the desired number under Testing and click Search to know which entry would be selected for routing Characte...

Page 172: ...TH answers the incoming call on the port and plays the prompt tone It waits for the caller to dial the PIN Number and the Password It collects the digits dialed by the caller and matches them with the PIN Authentication table When a match is found in the table SETU VFXTH authenticates the caller and allows the call to be processed If the digits dialed by the caller do not match with any entry in t...

Page 173: ...ts the system will add leading zeros The caller must also dial the PIN Number with the leading zeros to authenticate For each PIN Number you store enter an authenticating password in the PIN Password field The password can be of a maximum of four digits The digits 0 to 9 and allowed Default Blank Click Submit to save the entries Now enable PIN Authentication on the desired FXO Ports on which you h...

Page 174: ... when SIP Trunk mode is Peer to Peer and Allowed IP Address for Incoming SIP Message is set to Any When you enable this feature on a SIP Trunk for all incoming calls SIP requests SETU VFXTH will challenge the identity of the calling party i e the SIP device initiating the request to send its digest credentials When the calling party sends its credentials SETU VFXTH authenticates the credentials by...

Page 175: ...challenged Make sure the User ID you enter here and the User ID assigned at the calling end are the same The User ID can be up to 40 characters long Default Blank Enter the password to authenticate the user ID in the User Password field The password may consist of a maximum of 24 characters Default Blank Make sure the User Password you enter here and the User Password assigned at the calling end a...

Page 176: ...witching MPLS network to give access to local resources and also to make Peer to Peer calls SETU VFXTH is connected at both sites behind a router These sites are also connected to public IP network to give internet access to local hosts access DID service provided by ITSPs to make PSTN GSM calls over IP network Network A and Network B are in different subnets The Static Routing Table makes it poss...

Page 177: ...ll send the IP Packets to the Default Gateway Address Network Connection Type you configured in Network Parameters page The Static Routing Table is common for all SIP Trunks Configuring Static Routing Table The Static Routing Table must be configured at each location where SETU VFXTH is installed To configure the Static Routing Table Log into Jeeves Click the Advanced Settings link on the left nav...

Page 178: ... The Gateway Address 192 168 1 1 specifies the LAN address of the Router A which connects location A and location B The IP address of the LAN interface of the router which connects Location A to the public internet should be configured as Default Gateway in the Network Parameters of SETU VFXTH at location A With the Static Routing Table configured thus all calls made by SETU VFXTH to 192 168 2 0 2...

Page 179: ...rd Unconditional Number 135 Call Forward Busy Set Cancel 132 Call Forward Busy Number 136 Call Forward No Reply Set Cancel 133 Call Forward No Reply Number 137 Call Forward No Reply Ring Timer 139 Call Pick up 5 Call Hold Retrieve Flasha a Non programmable Call Toggle Call Split 2 Reject the Waiting Call and Speech with Current Call 31 Ignore the Waiting Call and Speech with Current Call 32 Accept...

Page 180: ...t Configuring Access Codes To change the default Access Codes assigned to the features and facilities Log into Jeeves Click the Advanced Settings link Click the Access Code link Change the default access code for the feature facility as required Access Codes can be a maximum of 4 digits and digits 0 9 and are allowed Click Submit to save changes ...

Page 181: ...ave priority over Access Codes Access Codes can be dialed from the FXS Port even if outgoing calls are disabled Access Codes can be dialed only from the phones connected to the FXS Ports except for Making New Call and Disconnect Call which can be dialed from any port If your system variant does not support FXS Ports you will only be able to use the Access Codes for Making New Call and Disconnect C...

Page 182: ... 10 numbers including those loaded by default For a few Regions the system may not load the default Emergency numbers in the Emergency Table You may add the numbers as per your requirement Emergency number Dialing will not work if Mains power to SETU VFXTH fails Emergency Numbers have priority over Destination Number Table PIN Number and Access Codes The system does not apply End of Dialing when d...

Page 183: ...hat Access Codes you have configured do not conflict with the Emergency Numbers Create the Routing Group To create a group of sequential FXO Ports as members Select the desired FXO Port numbers as members Default 1 In the in order box select the order in which the system should hunt for a free member FXO Port to route the call Select Ascending to start hunting from the first to the last member FXO...

Page 184: ...roups window opens Create the FXO Group For detailed instructions see Group Similarly you can create group of sequential and not sequential SIP Trunks as members Click Submit to save changes you made Close the Add Entry Edit Entry window The entries you added appear on the Emergency Numbers page ...

Page 185: ...1 Hz Frequency 1 is from 300 to 1400 Hz Operator This parameter has 3 options No operator Modulation Addition If Modulation is selected frequency 1and frequency 2 will be used as modulation i e F1 F2 If Addition is selected frequency 1 and frequency 2 will be used as addition i e F1 F2 If No Operator is selected frequency 2 will not be applicable Frequency 2 Hz Frequency 2 is from 20 to 1400 Hz Se...

Page 186: ...sume that SETU VFXTH is configured to route calls made to domain abc com from the FXS Port through the SIP Trunk subscribed with the ITSP Pulver com Since the FXS user cannot dial the domain name a prefix code must be assigned to the domain name The Prefix code 234 is assigned to the domain abc com Now when FXS user wants to dial the SIP ID 9874 abc com the user must dial 234 followed by 9874 SETU...

Page 187: ...ion table opens You can store up to 64 entries in this table In the Prefix column enter the Prefix Code you want to assign to the Domain Server Names The Prefix code must not exceed four digits Valid digits are 0 to 9 and For each Prefix Code you assigned enter the corresponding Domain name in the Domain Name field The Domain Name may consist of a maximum of 40 characters Click Submit to save your...

Page 188: ...eate a CA Certificate and sign it The self signed certificate is faster to create but is not signed by a trusted CA Organization The self signed certificate must be installed in the trusted list of clients that connects over TLS with the Server Because the certificate has been self signed the signature is not likely to be in the clients trust file hence they need to add it If you select Self Signe...

Page 189: ... following parameters In Country Name 2 letter code eg IN enter the name of your country In State or Province Name full name enter the full name of your state or province In Locality Name eg city enter the name of your city In Organization Name eg company enter the name of your organization where SETU VFXTH is installed ...

Page 190: ...ce you generate self signed certificate you must send it to your clients so that they install it in their trusted list To do this click Download Save the file at the desired location Under Certificate Manager click the Trusted Root CA link The CA Certificate you created appears in the Root CA Certificate table If you want to upload other CA Certificates in Upload CA Certificate browse the location...

Page 191: ...atrix SETU VFXTH System Manual 186 A sample Self Signed CA Certificate is as under In the above Self Signed CA Certificate C Country ST State L Location O Organization OU Organization Unit CN Common Name ...

Page 192: ...lients These System Certificates can then be given to the respective clients or the Clients can prepare their own System Certificates For this you need to send them the CA Certificate created by you or generate a Certificate Signing Request CSR if you want the Certificate to be signed by a third party If the clients prepare their own certificates you need to send your CA Certificate to all the cli...

Page 193: ...pany enter the name of your organization where SETU VFXTH is installed In Organizational Unit Name eg section enter the name of the unit or section or domain of your organization where SETU VFXTH is installed In Common Name eg System s hostname IP Addr enter your Server s SETU VFXTH host name or IP Address This Common Name serves as the distinguishing factor In Subject Alternate Name eg DNS hostna...

Page 194: ...long with the certificate you also need to upload the Private Key in Upload Private Key browse the location at which the key is saved and click Upload The System Certificate you uploaded appears in the Local Certificates table Valid formats for certificate are cer crt and pem Valid format for key are pem and key Base64 encoded ASCII file To delete a System Certificate select the check box of the r...

Page 195: ...A issuing the Certificate Here the Organization itself is the CA issuer hence the O and CN of both Issuer and Subject is same Validity represents the valid period of this certificate Subject represents the credentials of the Server User requesting for certification Here OU R D i e for whom the certificate is signed Public Key represents the public key of the certificate ...

Page 196: ...id for a certain period of time If you want to get a CA Signed Certificate you need to do the following 1 Generate and enroll the Certificate Signing Request CSR 2 Get the Certificate Signing Request CSR verified and signed by the Certified Authority CA Generating the Certificate Signing Request Log into Jeeves Click the Advanced Settings link Click the Certificate Manager link Click the Generate ...

Page 197: ...nload CSR The Certificate and the Key downloads The Certificate Signing Request CSR to be sent to any trusted CA appears as under Enrolling the Certificate Signing Request with CA Enrollment is a process of obtaining a certificate from any trusted third party CA After you have generated the Certificate Signing Request CSR you must contact any authorized third party that issues TLS Certificates to ...

Page 198: ...icate you also need to upload the Private Key in Upload Private Key browse the location at which the key is saved and click Upload The System Certificate you uploaded appears in the Local Certificates table Valid formats for certificate are cer crt and pem Valid format for key are pem and key Base64 encoded ASCII file To delete a System Certificate select the check box of the respective Certificat...

Page 199: ...reports can be used for analyzing the call records for different purposes like cost savings productivity enhancement security and privacy The system stores records of matured calls only and it generates reports only of those filters that are set For example if you have not enabled the filter for Calls Originated from SIP Trunks the system will not generate report for calls originated from SIP Trun...

Page 200: ...e FXS Ports of SETU VFXTH for further routing To generate report using this filter for both FXS Ports set the range of the FXS Ports in the From and To fields You can also generate report for a single FXS Port by setting the same port number in the From and To fields Calls originated from SIP Trunks The system will generate report of calls that originated from SIP Trunks i e calls that were receiv...

Page 201: ...between The system will generate report of calls made between a particular time period Enter the start time and end time in the corresponding From and To fields Called Party Number Matching with Number List Select the Number List you want to assign to this filter Make sure that you also configure this Number List with the Called Party Numbers which you want the system to match See Number Lists for...

Page 202: ...Call Records button If you are using Mozilla Firefox version 3 5 recommended set the Downloads option of your browser as Always ask me where to save the files You will get a prompt with the option to open the cdrReport zip file or save the file to a location Save the file on the local disk Open the cdrReport zip file from the location you saved The zip file contains the CDR report in Excel and Tex...

Page 203: ...bers Duration Calls of a specific time duration Source Port Calls originated from the SIP Trunks FXO Ports FXS Ports Destination Port Calls terminated on the SIP Trunks FXO Ports FXS Ports Disconnected By The port channel that disconnected the call Cause The cause for disconnection PIN Number Calls made using PIN Authentication the PIN Number dialed by the caller Remarks The type of call A for Ano...

Page 204: ...odes assigned to these features and facilities as per your requirement See Access Codes In addition to these SETU VFXTH offers users IP Dialing and Fax over IP FoIP Call Hold Call Hold enables you to put an on going conversation on hold and call another person or receive a call from another person You can retrieve the call you put on hold after the conversation with the other party has ended You c...

Page 205: ...er Basic Settings How to use Call Hold You are in speech with party A To put your call with A on hold dial Flash A is put on hold You get feature tone for 7 seconds followed by error tone To retrieve the call you put on hold dial Flash again during feature tone or during error tone You will be in speech with A If you go On hook during the feature tone your call with party A will be disconnected If...

Page 206: ...u want to talk to party B Dial Flash to put party A on Hold You get feature tone Dial the number of the desired party B When party B answers the call you are in speech with party B Making a second call feature can also be used with other features such as Call Transfer Attended Call Toggle and 3 Party Conference For example after making a second call you can toggle between the first and the second ...

Page 207: ... the Class of Service of the FXS Port For instructions on enabling features in the Class of Service of the FXS Port see FXS Port under Basic Settings How to use Call Toggle You are in speech with A and you want to talk to B Dial Flash A is put on hold You get feature tone Dial the number of B When B answers the call you are in speech with B To talk to A dial Flash 2 You are in speech with A and B ...

Page 208: ...ansfer is not allowed if you dial Blind Transfer Access code after putting the remote held call on hold In Attended Call Transfer the Transfer Notification Timer is not stopped even if the transferor goes On hook The default Attended Transfer access code On hook can be changed as per user requirement If an access code other than On hook is assigned to Attended Transfer then the transferror A in th...

Page 209: ...irmation tone for the duration of the Confirmation Tone Timer followed by error tone for the duration of the Error Tone Timer followed by system standby If the transfer target C is busy A transferor gets busy tone and speech is established between A and the transferee B If no message is received during the Transfer Notification Timer A transferor gets error tone for Error Tone Timer followed by sy...

Page 210: ... results may occur If the transfer is successful you will get confirmation tone followed by error tone If the transfer target is busy you will get busy tone and you will be connected to the transferee party A in this case If the transfer has timed out i e the Notification Timer has expired and no notification has been received from the transfer target party B in this case you will get error tone f...

Page 211: ...timer expires SETU VFXTH considers it as No Reply and forwards it to the desired destination number You can set a different destination number for each Call Forward option Call Forward Unconditional has priority over Call Forward Busy and Call Forward No Reply Call Forward When Busy has priority over Call Waiting feature in all conditions except in call mature state i e when the FXS Port is in spe...

Page 212: ...ou selected Call Forward No Reply you may also change the duration of the no reply Ring Timer if required The range of the Call Forward No Reply Timer is 01 to 99 seconds Default 15 seconds Click Submit to save To cancel any of the Call Forward options clear the check boxes Click Submit to save Log out of Jeeves To set or cancel Call Forward from the Phone Lift handset of your phone Call Forward U...

Page 213: ...g may be or as configured in the system Call Forward No Reply Dial 133 1 to set Dial 133 0 to cancel Dial 137 Destination Number End of Dialing to configure destination number Where Destination number can be of maximum 24 digits End of Dialing may be or as configured in the system Dial 139 Timer to set the Call Forward No Reply Ring Timer Where Timer value is from 1 to 99 seconds Default 15 second...

Page 214: ...n speech with last held party and the other party will go on hold Conference is not allowed to the FXS Port which is already in conference Conference can be initiated only from the FXS Ports To add a SIP party to a conference the PCM Companding Type selected on the Region page and the Vocoder selected on SIP should be same Configuring Conference To use this feature you must enable Conference in th...

Page 215: ...To use this feature you must enable Do Not Disturb in the Class of Service of the FXS Port For instructions on enabling features in the Class of Service of the FXS Port see FXS Port under Basic Settings How to use DND You can set cancel DND from Jeeves and from the phone connected to the FXS Port To set or cancel DND from Jeeves Log into Jeeves Under Basic Settings click the FXS Port link Click th...

Page 216: ...211 Matrix SETU VFXTH System Manual To set or cancel DND from the Phone Lift handset of your phone Dial 18 1 to set Dial 18 0 to cancel Replace handset ...

Page 217: ...all Waiting feature is disabled If Waiting Call is ignored If already one Waiting Call is present In Programming Mode In Conference In Remote Held condition In Dial state Routing state and in Disconnect state Configuring Call Waiting To be able to hear Call Waiting Beeps as indication you must enable Call Waiting in the Class of Service of the FXS Ports By default this feature is disabled For inst...

Page 218: ...al 16 0 to cancel Replace handset When Call Waiting is enabled and you are in speech with Party A you will hear call waiting beeps indicating another incoming call from Party B You may Reject Ignore or Accept the Waiting Call by dialing the relevant Access Code To Reject the waiting call dial Flash 31 The beeps will stop you will remain in speech with Party A OR To Ignore the waiting call dial Fla...

Page 219: ...beeps will stop Party A will be put on hold and you will be in speech with Party B OR To Disconnect current call and accept the waiting call dial Flash 34 The beeps will stop Party A will be disconnected and you will be in speech with Party B ...

Page 220: ...elected on the FXS Port For configuration instructions see Message Wait Indication MWI under SIP Trunks On the FXS Port selected as Destination for MWI Select the Message Wait Notification Type Whenever a new message arrives in the Mailbox of the SIP Trunk SETU VFXTH gives notification to the destination FXS Port according to the type of Message Wait Notification set on the FXS Port For instructio...

Page 221: ... as follows Dial the Using Voice Mail of the Service Provider Access Code 7 from the phone connected to SETU VFXTH SETU VFXTH checks whether the FXS Port to which the phone is connected is configured as the destination for Message Wait Notification Send MWI Notification on for any SIP Trunk On finding the FXS Port as the destination for Message Wait Notification for the SIP Trunk SETU VFXTH dials ...

Page 222: ...grammable default 5 You must enable Call Pick up feature in the Class of Service of the FXS Ports included in the Call Pick up group Configuring Call Pick up To use this feature assign the FXS Ports to a Call Pick up group For instructions in the Basic Settings chapter under the topic FXS Port see General enable Call Pick up in the Class of Service of the FXS Ports you have assigned to Call Pick u...

Page 223: ...t to 5 seconds Whenever A goes Off hook SETU VFXTH plays dial tone and waits for the duration of the Hotline Timer If A does not dial any digit during this Timer on the expiry of the Timer SETU VFXTH dials out B s number Allowed denied number logic is applied for the hotline number Configuring Hotline To use this feature you must enable Hotline in the Class of Service of the FXS Port For instructi...

Page 224: ... is to be dialed out after you go Off hook The range of this timer is 1 to 9 seconds Default 5 seconds Log out of Jeeves To set or cancel Hotline from the Phone Lift handset of your phone Dial 151 1 to set Dial 151 0 to cancel Dial 152 Destination Number End of Dialing to configure Hotline Number Where Destination number can be of maximum 24 digits Digits 0 to 9 dot are allowed End of Dialing may ...

Page 225: ...et a feature tone SETU VFXTH will start the an internal timer called the Service Provider Access Code Wait Timer This timer has a duration of 10 seconds Any activity performed on the FXS Port within this timer will be sent to the service provider server Any activity performed on the FXS Port after the expiry of this timer will be processed by SETU VFXTH Configuring Supplementary Services of Servic...

Page 226: ...e international number At the end of the call they can dial the Access Code for Making a New Call They will remain connected to the system and can make another call If the remote end disconnects the call during speech SETU VFXTH will play error tone for 4 seconds followed by dial tone The users can make a new call without dialing the feature Access Code This feature is applicable only on the Sourc...

Page 227: ...TU VFXTH releases the port engaged in the call Configuring Call Disconnection using Access Code To provide this feature to users you must enable Allow Call Disconnection using Access code on the SIP Trunks and FXO Ports For instructions under Basic Settings see FXO Port and SIP Trunks How to Disconnect a Call using Access Code You are in speech or are at the end of the current call Dial 92 ...

Page 228: ... the IP Address 192 167 100 1 users must dial 192 167 100 1 or 192 167 100 001 SETU VFXTH interprets the you dialed as a dot period Configuring IP Dialing To provide this feature to users you need to select a SIP Trunk or a SIP Group through which the dialed IP Address are to be routed If you want to use a SIP Trunk group for IP Dialing you must configure a SIP Group first This Group is common for...

Page 229: ...ized location without physically visiting the customer premises For the Auto Firmware Upgrade File contact Matrix Support Team To perform Auto Firmware Upgrade 1 ITSPs must store the following Auto firmware upgrade files of SETU VFXTH on the Provisioning Server matrix_firmware html file SETU VFXTH_VxRy Zip file 2 The following parameters must be configured in the SETU VFXTH IP Address of the Provi...

Page 230: ...intenance link Click the Firmware link Select the Auto Firmware Upgrade check box Default Disabled Version Revision of your SETU VFXTH Version Revision in the matrix_firmware html file received from the Provisioning Server Action Taken by SETU VFXTH V1R5 V1R4 SETU VFXTH will accept and upgrade its current firm ware with V1R4 V1R5 SETU VFXTH will discard the upgrade process V1R6 and V1R6 1 SETU VFX...

Page 231: ...power ON At Power ON if both Auto Firmware upgrade and Auto Configuration upgrade is enabled Auto Firmware upgrade has priority over Auto Configuration upgrade While upgrading itself if SETU VFXTH has to upgrade itself with the benchmark firmware first then it is recommended that you select Upgrade Firmware Automatically at Every Power ON Upgrade Firmware Automatically at Scheduled Time Enable thi...

Page 232: ...pgrade You can manually upgrade Firmware of SETU VFXTH whenever you want To manually upgrade firmware of SETU VFXTH from server Click the Upgrade Firmware from Server button on the Firmware page SETU VFXTH will automatically upgrade its firmware with the latest firmware available on the server Firmware Upgrade from Personal Computer You can also upgrade firmware of SETU VFXTH with the firmware fil...

Page 233: ...he Upgrade button Checking Firmware Availability You can check the firmware files available on the server and then decide whether you want to upgrade SETU VFXTH Before upgrading Firmware from server you can also choose the firmware with which you want to upgrade your SETU VFXTH To view the firmware files available on the Server click the Check Firmware Available on Server button ...

Page 234: ... list of Firmware files available on the server appears in a new window If you want to upgrade SETU VFXTH with the desired Firmware select the Firmware and click the Submit button SETU VFXTH will upgrade itself with the firmware you select ...

Page 235: ...on 1 Make sure that the configuration file of SETU VFXTH is stored on the Auto Configuration Server ACS 2 To ensure security ITSP can encrypt the configuration file stored on the ACS If the ITSP has encrypted the configuration file the password to decrypt the file must be provided to you 3 The following parameters must be configured in the SETU VFXTH IP Address of the Auto Configuration Server ACS...

Page 236: ...r Address using DHCP keep the Server Address Port field blank If you want SETU VFXTH to get the Server Address from the DHCP server keep this field blank Make sure that you also set the Connection Type on the Network Parameters page to DHCP The default Port differs as per the protocol you select For TFTP the Default Port is 69 For HTTP the Default Port is 80 For HTTPS the Default Port is 443 You c...

Page 237: ...ge of Request Timeout is 01 99 seconds Default 60 seconds If SETU VFXTH fails to connect to the Auto Configuration Server it will make 10 attempts at a regular interval of 10 seconds to establish the binding Even then if it is unable to establish the binding it will stop retry and wait for next event of Auto Configuration upgrade Password to Decrypt Configuration File Enter the Password as provide...

Page 238: ... can either open the config zip file or save the file to a location If you are using Mozilla Firefox version 3 5 recommended before you save the configuration files set the Downloads option of your browser as Always ask me where to save the files Save the file on the local disk ...

Page 239: ...ile zip from the location you saved The zip file contains all the system configuration files Keep this folder as a backup In case there is a problem with the system configuration files these backup files can be restored back in the system Upgrading Configuration from a Personal Computer You can upgrade configuration of SETU VFXTH with the configuration files cfg format or xml format stored on your...

Page 240: ... file is stored Select the required configuration files from the location on the local disk The path to the file will appear in the Configuration Upgrade From box Click the Upgrade button At a time you can upgrade configuration either manually or automatically from Auto Configuration Server or manually from a Personal Computer ...

Page 241: ...d network activity Debugging has several benefits which include troubleshooting security and system administration SETU VFXTH supports Syslog Client for sending debug messages to the remote syslog server on the IP network Debugging is a continuous process and you can view the Debug events on the screen To do so Log into Jeeves Click the Maintenance link Click System Debug link ...

Page 242: ...g Server Port enter the port number The range of the server port is 514 1024 to 65535 Default 514 If you have enabled VoPP Packet Recording debug in System Debug below configure the VoPP Packet Recording IP Address For Miscellaneous select the desired debug level Call Config Media Channel Time Webjeeves SNMP Default All debug levels are enabled To disable a debug level clear the respective check b...

Page 243: ...led atleast one debug level should be selected If no debug level is selected SETU VFXTH will prompt you to select a debug level The window closes and you return to the System Debug page All the Debug events appear on the screen Events will be displayed only if you enable Debug Click the Reload button if you want the system to fetch an updated debug report whenever required Click the Save Debug but...

Page 244: ...ve the file to a location Save the file on the local disk Open the debug zip file from the location you saved The zip file contains the system debug file debug txt Once you have enabled Debug and set the filters you can view the debug event log at any time on the System Debug page You may log out of Jeeves ...

Page 245: ...traps informs The SNMP Agents are SNMP Servers SNMP Manager usually the Network Management Station The manager communicates with multiple SNMP Agents implemented in the network It generates SNMP requests and receives SNMP responses and notifications traps informs The SNMP Manager is an SNMP Client Managed device or the network element is a part of the network that requires some form of monitoring ...

Page 246: ...ntact It is the name and number of the person to be contacted in case of notification The System Contact can be of a maximum of 40 characters Default Blank Configure the System Location This is the physical location of SETU VFXTH This information is helpful to the administrator The System Location may consist of a maximum of 40 characters Default Blank Select the Listen from Specific Manager check...

Page 247: ...uirement Security Type defines the level of security When Authentication and Privacy are not required select No Authentication No Privacy When only Authentication is required select Authentication without Privacy Incoming SNMP Messages will require authentication If you select this method select the Authentication Algorithm as MD5 or SHA Default MD5 In the Authentication Password enter a password ...

Page 248: ...range of the port is 0 65535 Default port is 162 Click Submit button to save the settings If SNMP version is set as SNMPv2c or SNMPv3 configure the following parameters Select Notification Enable check box if you want SETU VFXTH to generate Trap or Inform message for an error Select the Notification Type You may select Trap or Inform If you want the system to send notification message without ackn...

Page 249: ...topic for the event list You can choose the type of notification you want by setting the notification filters To set filters click Notification Filters link to expand To disable any filter clear the respective check box You must upload MIB file in your SNMP Manager to get the status and notifications for SNMP Contact Matrix Support team for the MIB file The List of Events for which you will receiv...

Page 250: ...UP IP Address of the Gateway New IP Address of Gateway MAC Address of Gateway DNS address of Gateway DynDNS status Error Warning Information SIP Stack construction error DHCP Error SIP Trunk registering to registrar OB Proxy VOPP Download failed PPPoE Error SIP Trunk gets active SIP Trunk Registration failed STUN Error SIP Trunk disabled Error Warning Information FXO Line Disconnected FXO Line Con...

Page 251: ...r on this page The Port12 column displays all the Ports present in the system In the Name column the names assigned to the ports on their respective Port Parameters page appear In the Status column the port status are displayed as Disable when the port is disabled Inactive when the port is enabled but is unable to route calls or accept calls due to any reason 12 These will be red in the case of Th...

Page 252: ...Off hook but no called party number is received Call in Progress when the destination Number is outdialed on the destination port except FXS Port Speech when source port and destination port are in speech Ringing when Ring event is detected on FXS Port Incoming Call Proceeding when Ring event is detected on FXO or SIP Trunk Remote Held when Hold message is received on SIP Trunk or the FXS Port has...

Page 253: ... detect and diagnose network related problems for example when the SIP account is not getting registered or any SIP related feature is not functioning Packets traveling over a network are captured and saved in the system You can save these trace files packets captured by the system on a PC and open these trace files using a graphical packet capture and protocol analysis tool such as Wireshark or E...

Page 254: ...lick the Start button to begin the capturing of the packets Click the Stop button to stop packet capture OR Wait for the system to stop packet capturing The system stops packet capturing once the maximum allotted memory of 2 MB RAM is utilized Number of Packets and bytes captured as per the filter setting will be displayed as Packets Captured and Total Bytes The Status field displays the current a...

Page 255: ...imum 16 characters Valid characters are 0 9 and dot In Destination Port Select the Port Type you want to test from the list Select the Port Number you want to test from the list Enter the Phone Number in the corresponding field The phone number must be a valid number that the system can outdial It can be of maximum 16 characters Valid characters are 0 9 and dot Click the Call button SETU VFXTH wil...

Page 256: ...number can be a landline or a mobile number We recommend you to use a mobile number for the test call If you are using a mobile phone number make sure the handset of the configured mobile number supports the Mute function In Make call using FXO Port select the FXO Port using which you want to make the test call This must be the same FXO Port for which AC Impedance is to be set Select the Test Mode...

Page 257: ...a landline number mute the call using the Mute key of the phone If your phone does not have a Mute key unplug the handset cable from the phone body This is to prevent test signals from reflecting back into the mic of the handset After approximately 5 seconds you will hear the test signals being transmitted by the system for the duration of the test The message Test is running for FXO 1 appears on ...

Page 258: ... the settings by making a trial call There should be no echo and speech should be audible and clear If there is no echo mild echo and the volume level is low high you may adjust the Rx Gain and Tx Gain of the FXO Port manually See Hardware Settings under the FXO Port for details If you still hear echo during the trial call you may re run the test using the Accurate Test mode It is possible that th...

Page 259: ...test report appears in a new window You may print the report by clicking the Print button in the test report window Select your Printer in the Printer options You can also save the report in PDF format by selecting the Adobe PDF in the Printer options ...

Page 260: ...ssigned default values except the following Real Time Clock Call Detail Records Region Language Network Connection Type DNS Settings DYN DNS System Parameters NAT Route Public IP Address STUN Server Address STUN Server Port System Parameters Server Ports HTTP Web Server Port HTTPS Web Server Port FTP Server Port Telnet Server Port Firmware Parameters Configuration Parameters Login Password Jeeves ...

Page 261: ... SE password Enter the current SE password backwards For example if your password is 5699 enter 9965 Click OK The system will restart Restoring Default Settings using System Command When you restore default settings using the System Command all the parameters will be assigned default values except the following Real Time Clock Call Detail Records Region Language Network Connection Type DNS Setting...

Page 262: ... of the phone The system will restart Restoring Default Settings using the Reset button Using Reset button you can restore the following parameters to default values SE Password Network Parameters Connection Type IP Address Subnet Mask Gateway VLAN CoS System Parameters FTP Server Access from WAN Telnet Server Access from WAN Allow Server Access from specific IP Address IP Address table for Server...

Page 263: ...will be released The system configuration however will not be affected To restart the system using the Reset button Use a blunt pin to press and release the Reset button Press the Reset button for less than 4 seconds the system will restart To restart the system using Jeeves Log into Jeeves Click the Maintenance link Click Soft Restart An alert message will appear This will Restart System Do you w...

Page 264: ...tus and performance monitoring Diagnostics SETU VFXTH supports TR 069 Using TR 069 service providers can manage SETU VFXTH remotely for the functions described above To configure TR 069 parameters Log into Jeeves Click the Maintenance link Click the TR 069 link Select the TR 069 Enable check box to use TR 069 Default Disabled In the ACS URL field enter the URL of the ACS SETU VFXTH will connect an...

Page 265: ...odically Default Disabled In the Periodic Inform Interval field enter the time in seconds after which SETU VFXTH must attempt to connect with the ACS to check for updates Default 1800 Select the STUN Enable check box if your SETU VFXTH is located behind the NAT Router and SIP messages need to be forwarded to the public network Default Disabled STUN specifies the mechanism required for NAT traversa...

Page 266: ...to Configuration upgrade the Ethernet Port the SIP Trunks the FXO Ports from Jeeves Log into Jeeves Click the Status link System Details Click the System Detail13 link The following System Details will be displayed on this page 13 The screen is placed with reference to the model SETU VFXTH0032 The screens vary as per the model ...

Page 267: ...atus CPLD Version Revision This field displays the CPLD version revision System Temperature oC This field displays the Temperature of the System WAN Port MAC Address This field displays the factory set MAC Address of the WAN Ethernet Port If you have cloned the MAC Address of the WAN Ethernet Port you can view it in Network Status Serial Number of the Product This field displays the Serial Number ...

Page 268: ...NS query Server Not Found When server is not connected after the expiry of Retry Timer and Retry Counter Send Request Failed When there is Curl Internal Error Connecting to Server When system is establishing TCP connection with server until the expiry of Retry Timer and Retry Counter TCP Connection Failed When no response is received for TCP connection until expiry of Retry Timer and Retry Counter...

Page 269: ...is below the current firmware version Firmware Version Same When the received firmware version is same as the current firmware version Firmware Decryption Failed When the firmware zip file decryption has failed When the firmware file name does not match or benchmark is less than the current firmware version revision in the text file Auto Upgrade stop due to parameter change When Auto Upgrade is in...

Page 270: ...s is not found using DNS query Server Not Found When server is not connected after the expiry of Retry Timer and Retry Counter Send Request Failed When there is Curl Internal Error Connecting to Server When system is establishing TCP connection with server until the expiry of Retry Timer and Retry Counter TCP TFTP Connection Failed When no response is received for TCP TFTP connection until expiry ...

Page 271: ...e DNS address System MAC Address This field displays the MAC Address assigned to the Ethernet Port of SETU VFXTH If you have cloned the MAC Address this field will display the cloned MAC Address You can view the factory set MAC Address in System Detail Dynamic DNS Status This field displays the response received from DDNS server while sending the IP Address update request to the server Any of the ...

Page 272: ...ddress is programmed in the system SIP Port fetched using STUN This field displays the SIP Port fetched using STUN if STUN server address is programmed in the system Authentication Fail When authentication check is failed either problem in user id or password No such host in the system When no host is received Invalid hostname format When notfqdn is received Host not in this account When Yours is ...

Page 273: ...Matrix SETU VFXTH System Manual 268 FXO Port Click the FXO Port link The status of the FXO Ports appear on this page as FXO Port Line not Connected or Line Connected ...

Page 274: ...cular time period after which it has to be re registered The registrar server indicates the time remaining for re registration of the SIP Trunk The same is displayed in this field as Registration Time Status Message Meaning Disable The SIP Trunk is disabled Registering The SIP Trunk is enabled and is waiting for response from the SIP server Active The SIP Trunk is registered with the SIP server Fa...

Page 275: ...er of SIP clients to register is greater than the number programmed in the stack Failed to send request This reason is displayed when DNS server is not programmed Local Failure This reason is displayed when DNS query fails Response timeout This reason is displayed on the expiry of the General Request Timer Error Response 4xx to 6xx This is the error response code No contact header in 2xx This reas...

Page 276: ...this column for the respective SIP Trunk numbers are described in the table below Status Message Description Active When 200 OK with Event as message summary and Subscription State as active is received against SUBSCRIBE for MWI sent from SIP Trunk Active When the NOTIFY with the Event header field as message summary Subscription State as active and the Message Body containing current status of th...

Page 277: ... Old Messages It displays the urgent old messages for the SIP Trunk Message Notification on It displays the FXS Port number on which the Message Wait Indication Notification is to be sent for the new messages received on the SIP Trunk Corresponding internal error message same error messages for relative condition displayed in case of REGISTER failure When any internal error occurs Disable When Sub...

Page 278: ...resentation CO Central Office CoS Class of Service CPE Customer Premises Equipment CPT Call Progress Tone DDI Direct Dialing In DHCP Dynamic Host Control Protocol DND Do Not Disturb DNS Domain Name Service DTMF Dual Tone Multi Frequency FDWT First Digit Wait Timer FoIP Fax over IP FSK Frequency Shift Keying FTP File Transfer Protocol FXO Foreign Exchange Office FXS Foreign Exchange Subscriber GMT ...

Page 279: ...Personal Identification Number PPPoE Point to Point Protocol over Ethernet PSTN Public Switched Telephone Network PWR Power RTC Real Time Clock RTP Real Time Protocol SE System Engineer SIP Session Initiation Protocol SME Small and Medium Enterprise SNMP Simple Network Management Protocol SNTP Simple Network Time Protocol SOHO Small Office Home Office STUN Simple Traversal of UDP over NAT TLS Tran...

Page 280: ...GMT 08 00 673 19 Brazil Fernando De Noronha Portuguese GMT 02 00 6 6 55 A law 20 Brazil Brasilia Rio de Janeiro Sao Paulo Portuguese GMT 03 00 4 6 6 55 A law 21 Brazil Manaus Portuguese GMT 04 00 6 6 55 A law 22 Brazil Acre Portuguese GMT 05 00 6 6 55 A law 23 Bulgaria English GMT 02 00 359 24 Cambodia English GMT 07 00 855 25 Cameroon English GMT 01 00 237 26 Canada St John s English GMT 03 30 5 ...

Page 281: ...n English GMT 06 00 10 996 65 Lebanon English GMT 02 00 12 961 66 Libya English GMT 02 00 218 67 Malaysia English GMT 08 00 22 15 60 68 Maldives English GMT 05 00 960 69 Mauritius English GMT 04 00 230 70 Mexico Mexico City Spanish GMT 06 00 3 23 52 A law 71 Mexico Chihuahua Spanish GMT 07 00 3 23 52 A law 72 Mexico Tijuana Spanish GMT 08 00 3 23 52 A law 73 Mongolia English GMT 08 00 976 74 Mozam...

Page 282: ... United Kingdom English GMT 7 36 8 44 A law 111 United States Atlanta Augusta Boston Charlotte Columbus Detroit Indiapolis Miami NY Philadelphia Washington English GMT 05 00 3 37 7 1 U law FSK Bellcore FSK Bellcore 112 United States Chicago Dallas Des Moines Memphis Minneapolis New Orleans Oklahoma Omaha St Louis English GMT 06 00 3 37 7 1 U law FSK Bellcore FSK Bellcore 113 United States Albuquer...

Page 283: ...H The table shows the CPTG Types supported for different countries When you select Region the Call Progress Tones matching the country standards of the selected Region Country will be automatically loaded However you may select a different CPTG Type if required You can also customize the frequency and cadence For instructions see Region under Basic Settings Remote Hold Tone is fixed for all the co...

Page 284: ...tinuous 425 0 67on 3 0off 1 5on 5 0off 425 0 2on 0 6off 0 2on 0 6off 21 Korea 350 440 Continuous 440 480 1 0on 2 0off 480 620 0 5on 0 5off 22 Malaysia 425 Continuous 425 0 4on 0 2off 0 4on 2 0off 425 0 5on 0 5off 23 Mexico 425 Continuous 425 1 0on 4 0off 425 0 25on 0 25off 24 New Zealand 400 Continuous 400 450 0 4on 0 2off 0 4on 2 0off 400 0 5on 0 5off 25 Phillippines 425 Continuous 425 480 1 0on ...

Page 285: ...econds 1 Type1 440 0 25on 0 25 off 440 1on 1off 350 440 0 1on 0 1off 2 Type2 400 0 25on 0 25 off 400 1on 1off 400 0 1on 0 1off 3 Type3 440 0 25on 0 25 off 440 1on 1off 350 440 0 1on 0 1off 4 Argentina 425 0 3on 0 4off 425 1on 1off 425 0 1on 0 1off 5 Australia 425 0 375on 0 375off 425 1on 1off 425 25 0 1on 0 1off 6 Brazil 425 0 25on 0 25 off 425 1on 1off 425 0 1on 0 1off 7 Canada 480 620 0 25on 0 2...

Page 286: ... 1on 1off 400 0 1on 0 1off 25 Phillippines 480 620 0 25on 0 25off 480 620 1on 1off 425 0 1on 0 1off 26 Poland 425 0 5on 0 5off 425 1on 1off 425 0 1on 0 1off 27 Portugal 450 0 33on 1 0off 450 1on 1off 425 0 1on 0 1off 28 Russia 425 0 25on 0 25off 425 1on 1off 425 0 1on 0 1off 29 Saudi Arabia 425 0 25on 0 25off 425 1on 1off 425 0 1on 0 1off 30 Singapore 425 0 25on 0 25off 425 1on 1off 425 0 1on 0 1o...

Page 287: ...tralia 425 25 0 1on 0 9off 425 25 0 1on 1 9off 425 Continuous 6 Brazil 425 0 1on 0 9off 425 0 1on 1 9off 425 0 1on 2 9off 7 Canada 350 440 0 1on 0 9off 350 440 0 1on 1 9off 480 620 0 5on 0 5off 8 China 450 0 1on 0 9off 450 0 1on 1 9off 450 0 2on 0 2off 0 2on 0 6off 9 Egypt 425 50 0 1on 0 9off 425 50 0 1on 1 9off 450 0 5on 0 5off 10 France 440 0 1on 0 9off 440 0 1on 1 9off 440 0 1on 2 9off 11 Germa...

Page 288: ...9off 425 0 1on 1 9off 425 0 1on 2 9off 29 Saudi Arabia 425 0 1on 0 9off 425 0 1on 1 9off 425 0 1on 2 9off 30 Singapore 425 0 1on 0 9off 425 0 1on 1 9off 425 0 25on 2 0off 31 South Africa 400 33 0 1on 0 9off 400 33 0 1on 1 9off 400 0 15on 0 25off 0 15on 1 45off 32 Spain 425 0 1on 0 9off 425 0 1on 1 9off 425 0 1on 2 9off 33 Thailand 400 50 0 1on 0 9off 400 50 0 1on 1 9off 400 0 1on 2 9off 34 Turkey ...

Page 289: ... Manual 284 Ring Type Default values for all ring types for all the countries as per ETSI standard is programmed in the system Ring Type table is shown below The Ring Type is not set to default if the system is set to default ...

Page 290: ...Program Hotline Timer 153 X X is the timer value To Program Call Forward Unconditional Number 135 Destination number End of Dialinga To Program Call Forward Busy Number 136 Destination Number End of Dialinga To Program Call Forward No Reply Number 137 Destination Number End of Dialinga To Program No Reply Timer 139 XX XX is time in seconds For Call Pick up 5 For Call Hold Flash To Retrieve Held Ca...

Page 291: ...286 a Dial as end of dialing if it has been configured by you or the system will wait till the expiry of the inter digit wait timer For Attended Transfer For Making a New Call 91 To Disconnect Call 92 Feature Description Feature Code ...

Page 292: ... 192 168 1 120 dial 11 192168001120 Default 192 168 1 100 To change Subnet Mask dial 12 Subnet Mask Where Valid range for Subnet Mask is 0 128 192 224 240 248 252 254 and 255 For example to change Subnet Mask to 255 255 254 0 dial 12 255255254000 Default 255 255 255 000 To configure WAN Port Gateway IP Address dial 13 Gateway Address Where Gateway IP Address is of 12 digits For example to change G...

Page 293: ...o On hook To view the DNS Address dial 24 and go On hook To view the Status of SIP Trunks dial 27 SIP Trunk number and go On hook SIP Trunk Number is from 1 to 9 The value of the parameter will be displayed on the LCD of the telephone instrument To Exit programming mode dial 00 ...

Page 294: ...IP RJ45 Ethernet Sr No Configuration VoIP Channels FXO Ports FXS Ports 1 SETU VFXTH 0016 16 0 16 2 SETU VFXTH 0024 24 0 24 3 SETU VFXTH 0032 32 0 32 4 SETU VFXTH 1600 16 16 0 5 SETU VFXTH 3200 32 32 0 6 SETU VFXTH 0808 16 8 8 7 SETU VFXTH 1616 32 16 16 Signaling Loop Start Connector RJ11 Off hook Line Impedance 600 900 Complex Number of Long Loop Extension 4 Loop Limit 1800 Max Excluding Telephone...

Page 295: ...in 15dB to 10dB Call Maturity Delay and Polarity Reversal Answer Supervision on FXO Battery Reversal Disconnect Supervision on FXO Battery Reversal and Open Loop Disconnect Connector RJ45 VoIP Protocols SIP v2 SDP RTP RFC 2833 SRTP Network Protocols IPv4 TCP UDP DHCP SNTP STUN HTTP TLS SIP 32 SIP Trunks with Out Bound Proxy Support NAT STUN and NAT Keep Alive Voice Codec s G 711 a Law and mu Law G...

Page 296: ... Call Message Wait Indication Time Settings Synchronizing with specific Time Server Provisioning Administration and Maintenance Auto Firmware and Configuration upgrade Programmable using Web Jeeves LED Indication Total 34 LEDs Power 1 Status 1 Port 32 Packing Dimension W x D x H 407 x 172 x 51 45 mm without side clamps 483 x 172 x 51 45 mm with side clamps Unit Weight 1 410 kg Mounting Wall Mounti...

Page 297: ...s 3 If the product is subjected to abuse damage misuse neglect fire power flow acts of God accident 4 If the product is installed or used in combination or in assembly with the products that are not supplied or authorized by Matrix or are of inferior quality or design than Matrix supplied products which may cause reduction or degradation in functionality 5 If the product is operated outside the pr...

Page 298: ...o dispose off batteries along with other waste or municipal solid waste Metal Components At the end of life of the product Metal Components like Aluminum or MS enclosures and copper cables may be retained for some other suitable use or it may be given away as scrap to metal industries Plastic Components At the end of life of the product plastic components must be disposed through plastic recyclers...

Page 299: ...ions and non profitable organizations It also helps individuals gain access to technology that they could not have otherwise afforded Electronics Recycling Creates Employment Locally Considering that around 90 percent of electronic equipment is recyclable electronics recycling can play a significant role in creating employment This is because new firms dealing with electronics recycling will form ...

Page 300: ...ng rules in providing drop of centers and environmentally sound management of end of life electronics EWRI has obtained authorizations from the appropriate governmental agency for their processing facilities EWRI will receive and recycle customer returned equipment including all the e waste Customers can drop their e waste in the drop box provided at various collection centers of EWRI A list of co...

Page 301: ...ional Logistics A 81 200 ft By Pass Heerapura Jaipur Rajasthan 302021 1800 102 5679 Bokaro Odisha Professional Logistics Cuttack Odisha India 1800 102 5679 Guwahati Kundil Professional Logistics HN 34 Kundil Nagar Basistha Chariali Near Parbhat Apartment Guwahati 781029 1800 102 5679 Lucknow Kanpur Road Professional Logistics S 175 Ist Floor Transport Nagar Near RTO Kanpur Road Lucknow 226004 1800...

Page 302: ...olkata 700108 1800 102 5679 Odisha Bhubaneswar Professional Logistics Acharya Vihar jaydev Vihar Rd Bhubaneswar Odisha 1800 102 5679 West Bengal Asansol Professional Logistics Shop No 4 Asansol Station Bus Stand Road Munshi Bazar Asansol West Bengal 713301 1800 102 5679 State City Location Logistic Address Toll Free Number ...

Page 303: ...o provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interfe...

Page 304: ...299 Matrix SETU VFXTH System Manual CE and ROHS Certificate ...

Page 305: ...ee software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead You can apply it to your programs too When we speak of free software we are referring ...

Page 306: ...he copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into another language Hereinaft...

Page 307: ...ed work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whol...

Page 308: ...nated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Pro...

Page 309: ...ve made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of ...

Page 310: ...THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY H...

Page 311: ...show c they could even be mouse clicks or menu items whatever suits your program You should also get your employer if you work as a programmer or your school if any to sign a copyright disclaimer for the program if necessary Here is a sample alter the names Yoyodyne Inc hereby disclaims all copyright interest in the program Gnomovision which makes passes at compilers written by James Hacker signat...

Page 312: ...cation are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither ...

Page 313: ...PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsystems Inc copyright notice BSD Copyright B 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A...

Page 314: ...e the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Sparta Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTOR...

Page 315: ... ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of s...

Page 316: ...ES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT ST...

Page 317: ... SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY W...

Page 318: ...anslation 38 75 113 Automatic Number Translation ANT 142 B Backup Configuration 232 233 Black Listed Callers 110 139 Block ICMP on WAN 136 Block PING on WAN 136 C CA Signed Certificate 191 Call Detail Record 194 Call Detail Record Filters 194 Call Disconnect Tone 180 Call Disconnection using Access code 58 118 Call Forward 206 Call Hold 199 Call Hold Method 118 Call Hold using Inactive 118 Call Pi...

Page 319: ...umber Based 43 66 101 Fixed 40 64 99 FXO Port 64 FXS Ports 151 SIP Trunk 98 SIP Trunks 151 DHCP 31 Dial Type 58 DiffServe 33 Digest Authentication 83 89 169 Disconnect Supervision 57 Disconnect Tone 57 DNS Server 31 DNS SRV 84 Domain Name Server 31 Do Not Disturb 210 DTMF 117 Dynamic DNS 32 E Emergency Number Dialing 177 End of Dialing Digit 50 Enrolling the Certificate Signing Request with CA 192...

Page 320: ...bound Proxy 82 P Packing 291 Passthrough FAX Codec 118 Pause 143 Pause Timer 58 114 PCAP Trace 248 Peer to Peer Calling 162 Peer to Peer SIP Trunk 81 PIN Authentication 167 Play Routing Tone 129 Port Description 289 Ports and Connectors 5 Power Supply 291 PPPoE 31 Prefix to Domain Name Conversion 181 Prioritization of traffic 33 Product Specifications 289 Protecting SETU VFXTH 9 Proxy SIP Trunk 81...

Page 321: ...127 Static 30 Static Routing 171 Status Configuration 264 Ethernet Port 266 Firmware 262 FXO Port 268 NAT 267 Network 266 SIP Trunk 269 System Details 261 Status of Message Wait Indication 216 STUN 117 131 Subscriber Type Gateway 51 Network 51 Supplementary Services 220 Switch Registration to Alternate Server on Fall back 85 Symmetric RTP 117 Sync Date Time with PC 124 Syslog Server Settings 237 S...

Page 322: ...Version 2 August 2019 MATRIX COMSEC Head Office 394 GIDC Makarpura Vadodara 390010 India Ph 91 1800 258 7747 E mail Customer Care MatrixComSec com www MatrixTeleSol com ...

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