Matrix NAVAN CNX200, System Manual

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Matrix NAVAN CNX200 System Manual 551
and plays voice message for this node, e.g.: “Dial 1 to leave a message, ‘2’ to disconnect, ‘0’ to go to
Home Position”.
• If the caller dials 1 to leave a message, the VMS plays the prompt: “Record your Message after the beep
and press any digit to end” .
• After the caller has recorded the message and dialed a digit, the VMS plays back the recorded message:
“The message you recorded is....”
• The VMS responds with the option of message verification: “To re-record the message, press 1, to confirm
press 2.”
• If the caller dials 2 to confirm the recorded message, the VMS prompts the caller: ‘ To disconnect press 1, To
go to Home position press 0
’.
• If the caller fails to dial any digit, and the call is timed out, the VMS ends the call with the response: “Thank
you for your call”.
In the same way, when you set a voice guided alarm, the VMS plays the alarm-related voice prompts, like: “Enter
the time, HH MM in twenty four hour format ”. Thus, for every voice mail related function or feature, the VMS plays
the appropriate voice message.
The VMS gives you the option of either using the default voice guidance messages loaded in the VmsCard
configuration,
or recording custom messages that better suits your purpose.
All VMS default voice messages are in English only. If you want, you may record voice messages in your local
language.
No special programming is required for using the default voice messages. However, if you want to use custom
messages, you must first:
• record the message (Greetings, Welcome Messages, Holiday Messages, Graph Node Messages, Voice
Guidance prompt).
• upload the new recorded message file in the VMS configuration.
Recording Voice Messages
While copying the recorded voice messages, if power failure occurs, some of your files may get corrupted.
The dosfsck utility of NAVAN repairs these corrupted files on next Power ON. The files which cannot be
repaired will be deleted by this utility.
When you record messages of your choice, consider these important points:
• Each voice message file has a unique file name, e.g.: ‘Thankyou.wav’ containing the message “Thank you
for your call” ; ‘Extbusy.wav’ containing the message “The person you called is busy” .
• The voice message file is tagged with a unique number, referred to a Prompt Number , e.g. ‘Thankyou.wav’
is tagged with the prompt number 109, ‘Extbusy.wav’ is tagged with the prompt number 101.
The complete list of voice messages by their prompt numbers and file names is provided at the end of this
topic.