2. Delete Netpulse
a. Open
Computer
b. Press
CTRL
+
ALT
+
DEL
on the keyboard
c. Select
Task Manager
d. Click
File > New Task <Figure 13>
e. Type
Explorer
then click
OK <Figure 14>
f.
Open the location
C:/apps/netpulse <Figure 15>
g. Open
BIN
folder
h. Double click to run
NPstop <Figure 16>
i.
Wait as a black dialogue box appears and runs
j.
Navigate to the location
C:/apps
k. Click once to highlight
Netpulse
folder
l.
Press
Delete
on keyboard
m. Remove computer accessories and reboot console
3. Follow steps to clear update history and reinstall all updates
Install Audio Tuner Card Driver
1. Set up computer accessories
<Figure 12>
a. Plug in USB hub with USB drive, keyboard, and mouse
attached
b. Turn console off and on again
c. Verify the console recognizes the devices
2. Install Audio Tuner Card Driver
a. Press
CTRL
+
ALT
+
DEL
on the keyboard
b. Select
Task Manager
c. Select
File > New Task <Figure 13>
d. Type
Explorer
then click
OK <Figure 17>
e. Right-click
Computer
and select
Properties <Figure 18>
f.
Select
Device Manager
from the System page
<Figure
19>
g. Click the arrow to expand
Sound, video, and game
controllers <Figure 20>
h. Right-click
WinTV HVR-950-q USB Audio Device
and
select
Uninstall <Figure 21>
i.
Click
Yes
to any prompts
j.
After the device has been uninstalled, select the icon to
Scan Computer for Hardware Changes
<Figure 22>
k. Wait as audio device automatically installs
l.
Close all windows
3. Test
a. Relaunch 7xi application
b. Test TV audio
Reboot then Update Current Software Version
Instructions for upgrading to V3.2.6 (all cases)
1.
Reboot system
a. Press
Enter 7 3 2 6 6 8 Enter
to reboot the system
2.
Upgrade software
b. Press
Enter 3 0 0 4 Enter
to go to Update Manager
Mode
<Figure 15>
<Figure 16>
<Figure 14>
<Figure 17>
<Figure 18>
<Figure 19>
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