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MYSTIQUE  

 

Installation & 
Operations   
Manual  

 

 
 
 
 
 
 
 
 
 
 
 

 
 

THIS MANUAL CONTAINS IMPORTANT INFORMATION. 

PLEASE KEEP IT IN A SAFE PLACE FOR FUTURE REFERENCE. 

 
 
Manufactured in New Zealand by:

 

 

GLEN DIMPLEX NEW ZEALAND LIMITED           
P.O.Box 58473, Botany, Manukau - 2163 

 

Ph:   0800 666 2824 

 

Fax: 09 274 8472                                                      
Email: [email protected] 

 

    

Web:  www.glendimplex.co.nz                                  

 

 

 
10

th

 May 2016 

  Part No. 598640 V1.2 

 

*Glen Dimplex New Zealand Ltd reserves the right to change specifications, content of this manual or design of its product without prior notice. 

Summary of Contents for mystique

Page 1: ... in New Zealand by GLEN DIMPLEX NEW ZEALAND LIMITED P O Box 58473 Botany Manukau 2163 Ph 0800 666 2824 Fax 09 274 8472 Email sales glendimplex co nz Web www glendimplex co nz 10th May 2016 Part No 598640 V1 2 Glen Dimplex New Zealand Ltd reserves the right to change specifications content of this manual or design of its product without prior notice ...

Page 2: ...9 4 2 RECOMMENDED FUEL LOG SIZES 9 5 0 OPERATIONAL SEQUENCE 10 5 1 BEFORE FIRST LIGHT UP 10 5 2 COLD START UP 10 5 3 STACK LIGHT KINDLING 10 5 4 INTERMEDIATE LOAD 1 10 5 5 INTERMEDIATE LOAD 2 11 5 6 RE FUELING 11 5 7 FAN OPERATION 12 5 8 SHUT DOWN RESTART 12 6 0 CLEANING AND MAINTENANCE 13 6 1 PERIODIC CLEANING CHECK 13 6 2 ANNUAL MAINTENANCE 13 7 0 ELECTRICAL ELECTRONICS CONTROLS 15 7 1 FAN OPEAT...

Page 3: ...stion chambers and a heat exchanger at the rear of these two chambers Fuel is loaded and ignited in the top combustion chamber where primary combustion takes place After initial primary burning when the overall burner is hot enough and sustained flue draft is created flue gases are directed downward into bottom combustion chamber by closing the damper in upper section of the firebox The exhaust ga...

Page 4: ...eet consent regulation of the Environment Canterbury Regional Council and Glen Dimplex s Warranty terms Mystique burner must be serviced at least once every 2 years from service agent trained and authorized by Glen Dimplex New Zealand 1 4 Caution This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowl...

Page 5: ...ests 12 8 kW Flue Shield 600mm Long SS Masport Double Flue Shield Flue System Std 4 2M Long 150mm Masport Flue System Floor Protector Requirement Ash Floor Protector Clearances to Combustibles Parallel Installation Corner Installation A Rear Panel to Rear Wall 100 mm C Glass to Floor Protector Front 300 mm B Cooktop Edge to Side Wall 360 mm E Cooktop Corner to Wall 100 mm C Glass to Floor Protecto...

Page 6: ...0 have been determined during safety test which was carried out with standard parallel and corner installation configuration with minimum 2 4m high ceiling If a flue exits out of the roof within 3 meters from the ridge the outer shield shall be not less than 600m above the ridge If the flue exits further than 3 meters out from the roof ridge then it must project at least 1000mm above roof penetrat...

Page 7: ...otector should be strong enough to bear this load The minimum requirements for material to be used as floor protectors on a combustible materials are 6mm fibre cement board e g Hardies Tile Slate Underlay plus 8mm ceramic tiles on a firm base 4mm mild steel floor protector supplied by Glen Dimplex Or equivalent 3 5 Seismic Restraint Mystique burner must be seismically restrained including the floo...

Page 8: ...d the top of the appliance and extend width wise so that unshielded rear clearance is maintained Clearance factors for heat shield which is within 45 degrees of the vertical Heat Shield Construction Minimum Air Gap Dimension Clearance Factor Single layer of continuous material 12mm 0 4 Single layer of continuous material 25mm 0 3 Two spaced layers of continuous material 12mm 12mm 0 2 Clearance fac...

Page 9: ...umes when burned They may also cause a build up of the toxic gas dioxin which is damaging to the burner and the environment Most importantly use of such materials will invalidate your warranty 4 1 Testing Your Wood Moisture There are number of ways to confirm if wood is dry enough Wood moisture meter is the best way to check the moisture content of the wood fuel Press the meter tip into wood firml...

Page 10: ...tart up 5 2A Make sure the bottom combustion chamber door is closed and ceramic block is sitting in place at the rear of the chamber 5 2B The burner is connected mains power and Fan switch is in the ON position 5 2C The LED on the front bottom panel should be RED 5 2D Set the damper handle to OPEN position 5 2A 5 2B 5 2C 5 2D 5 3 Stack Light Kindling 5 3A Open the top combustion chamber Load 4 pie...

Page 11: ...ng the damper open the damper for another 1 2 mins and then close to return to downdraft mode 5 5A 5 5B 5 5C 5 5D Overall the above steps should take around 40 45 mins This point on the burner will be hot enough to run the in downdraft mode for prolonged period 5 6 Re fueling Burner can be refueled with bigger logs once the down draft is fully established 5 6A As fuel burns away the down draft fla...

Page 12: ... electrical and electronic components of the burner Please note that in case of emergency or power outage situations it is safe to operate the burner without fan up to 3 days 5 8 Shut down and Restart To shut down the burner let the fire extinguish and leave the burner doors closed until it has cooled down The fan will stop automatically when the firebox has cooled to certain level Also the LED wi...

Page 13: ...atch marks on the glass and also damage printing on the glass Do not use 6 1 3 Cleaning the Panels A soft dry cloth is sufficient to clean and maintain the finish of the panels Household detergent or a damp cloth must not be used as they may damage painted panels or give bad odors while running the fire 6 1 4 Visual checks Make sure that the top downdraft injector is sitting properly in the top co...

Page 14: ...ion chamber helps in minimizing fly ash entering the heat exchanger and the main flue pipes Placing ceramic block in the correct position is important for achieving clean and efficient burning After removing the boards and the ceramic block remove all the ash from both chambers using brush and pan 6 2 4 Door and Other Seals Seals in following areas should be checked and if required will need repla...

Page 15: ...ituations it is safe to operate the burner without fan up to 3 days 7 2 Fan Maintenance The fan should need little attention other than removing it to clean the dust and lint from the impeller at least once a year Depending upon usage and environment dust cleaning may need more than once a year First isolate the fan from the power supply Open the bottom combustion door using tool supplied Remove t...

Page 16: ... Bottom Combustion Door Glass Downdraft Injector Top Downdraft Injector Injector Coupler These consumable parts should be replaced as soon as they show signs of wear Running your burner with worn or broken parts may result in reduced output increase in fuel consumption and even can damage the firebox or other vital parts of the burner We highly recommend frequent visual check of these consumables ...

Page 17: ... Front Panel 3 Top Door Handle 12 RED GREEN LED Damper Location Indicator 4 Bottom Combustion Chamber 13 Top Plate 5 Bottom Combustion Chamber Door Complete 14 Heat Exchanger Access Panel 6 Bottom Door Access Screw 15 Rear Panel 7 Top Chamber Ash Glass 16 Bottom Rear Fan Grill 8 Damper Handle 17 Fan Switch 9 Damper Plate 18 Power Lid Fig 7 2 ...

Page 18: ...e particular direction and requires an experienced installer to remedy by either extending your flue height or fitting an anti down draft flue cowl The down draft flame is pulsing or puffing when damper is switched to CLOSE position This is likely to happen when firing the burner from cold start Not enough embers around the downdraft injector can be another reason Open the damper for 1 2 min and c...

Page 19: ...lcome your feedback on the following questionnaire Question Please tick appropriate remark 1 General presentation of Product Excellent Good Ok Needs to Improve 2 Styling and Looks Excellent Good Ok Needs to Improve 3 Packaging Excellent Good Ok Needs to Improve 4 Is documentation easy to follow and informative Excellent Good Ok Needs to Improve 5 Fixtures Fittings Loose parts In order Items missin...

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Page 21: ...easonable transport or travel costs Consumers may have additional rights under the Consumer Guarantees Act 1993 New Zealand or the Australian Trade Practices Act 1974 including the Australian Consumer Law Conditions This warranty does not apply and will be void where The Wood Burner is not installed in accordance with AS NZS2918 2001 or any building code or consent The Wood Burner is not installed...

Page 22: ...e the product left the control of Glen Dimplex Direct indirect or consequential losses or special damages of any kind including costs of collection and delivery other than repair or replacement of products or components under this warranty where any goods are acquired or used for the purposes of a business How to obtain warranty service Completed Warranty registration form previous page needs to b...

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