Masport MB, Owner'S Manual

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56
546001.A.6 - July 17, 2019
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the following checklist before contacting your dealer for service.
APPLIANCE APPROVED OUTDOOR USE ONLY
USE ONLY THE 5/8” x 18 GAS CONNECTION HOSE AND REGULATOR PROVIDED BY THE MANUFACTURER!
If a replacement is necessary, please contact either our Masport Customer Service Department or your local dealer.
The use of unauthorised parts can create unsafe conditions and environment.
Refer to your Masport warranty card for warranty information.
STORAGE OF THE GRILL
1. Clean the BBQ.
2. Store the BBQ outdoors in a dry, well ventilated area and out of reach of children when LP tank is connected to the grill.
3. Store the BBQ indoors ONLY after the LP tank is turned off and removed, the LP tank must be stored outdoors, out of reach of
children, NEVER store the tank in a building, garage or any other enclosed area.
4. If using a cover for your barbecue, check your BBQ every few weeks.
CHECKLIST
Problems Possible Cause Solutions
Integrated Ignition
When push the knob and turn anticlockwise:
- Won’t light
Orifice blocked Check the orifice for blockage
- No spark Dirty contacts of the electrode and or loose
contacts
Remove the connecting wire, clean and reconnect
firmly
- Still no spark Electrode terminals are damaged Inspect electrode and replace if damage
- Weak spark Due to moisture / food residue on the electrodes Remove the moisture using paper towel / clean the
electrode
- Spark at places other than the tip of
electrode
Ignition wire damaged Replace the ignition wire
Electronic Ignition (Rear Burner)
When push the knob and turn anticlockwise:
- Won’t light
Orifice blocked Check the orifice for blockage
- No spark Dirty contacts of the electrode and or loose
contacts
Remove the connecting wire, clean and reconnect
firmly
- Still no spark Dirty / loose contacts at the battery Clean
Dead / discharged Battery Replace battery
Wrong polarity Check and insert the battery correctly
- Still no spark Circuit incomplete due Loose contacts at the
ignition module
Re-assemble the ignition module make sure the
assembly is tight and makes a complete circuit
- Still no spark Electrode terminals are damaged Inspect electrode and replace if damage
- Weak spark Due to moisture / food residue on the electrodes Remove the moisture using paper towel / clean the
electrode
- Spark at places other than the tip of
electrode
Ignition wire damaged Replace the ignition wire
Burner can’t light by match
No gas Open the LP tank valve
Gas flow is not smooth Clear burner tubes
Incorrect assembly between burner and valve Re-assemble
Yellow or orange flames, with gas
odour
Incomplete combustion Check the burner inlet for obstruction such as
spiders
Check air shutter for correct adjustment
Check for the source
Low heat with knob in “high” position Gas hose bent or kinked Straighten
Burner or orifice blocked Clear
Low gas pressure Check Cylinder/ Regulator (refer to pg. 15)
Grill not preheated Preheat the grill for 15 minutes
Flare up Excessive meat fat Cut off fat before grilling
Over high temperature Adjust
Grease deposit Clean
Flame out
Over high winds Find a less windy place
Flame lifting Over high gas pressure Call the gas dealer
Flashback Burner port blocked Clean
Grease fire
Grease accumulated in food Turn off knobs, LP tank valve, leave lid open, let
fire burn out. Clean the grill when cool.