Marport Scala2, User Manual

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Scala2 | Version 5 | Maintenance and Troubleshooting
Giving Remote Access to the Computer
If you have an issue with the system, you may need to give remote access to the computer to the
support team with
TeamViewer application.
Before you begin
You need to have access to a good internet connection.
Procedure
1.
From the Launchpad or Dock, click TeamViewer .
2. Check that you have the message Ready to connect at the bottom left corner of TeamViewer. If
the message is Not ready it means you have no internet connection.
3. You can give access to your computer to the support team by giving them the ID and Password
displayed under
Allow Remote Control .
Uninstalling Scala2
You can uninstall Scala2 and ScalaReplay2 from your computer.
About this task
Important: Removing completely Scala2 preferences and settings means all pages and
customizations will be lost. Only do this task if necessary.
Procedure
1. Go in Applications .
2. Right-click Scala2 or ScalaReplay2 icon and select Move to Trash .
3. To remove all Scala2 and ScalaReplay2 preferences and settings from the computer:
a) Find the *.dmg file that you downloaded when you installed Scala2. By default it should be in
the
Downloads folder of the computer.
b) Double-click the *.dmg file.
The installation panel appears.
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