Mamava Customer Experience
802.347.2111
[email protected]
Congrats on your new addition and
welcome to the Mamava family! Once
your Mamava pod is installed, please
take a few moments to ensure
everything is fully functional.
—
Post Installation
Checklist
Store your Mamava owner’s manual, assembly guide, brass
key, and small deadbolt key in a safe location. If you require
assistance, please contact Mamava’s Customer Experience
team at 802-347-2111 and we’ll be happy to help.
If you have any concerns or questions, do not hesitate to contact us directly at 802-347-2111
and we will do whatever we can to help. If you’ve checked all of the above and you are
satisfied with the installation, please sign the below indicating your approval. By signing the
below, certifies the understanding and satisfaction with the pod(s) installation. Any installation
changes and/or requests submitted to Mamava post installation may be subject to service fees.
Signature:
Date:
Name Print:
Check Your Pod
The door closes easily and freely without rubbing against the door
frame. It it doesn't, please address by referring to the pod alignment
and leveling instructions.
The deadbolt engages fully and easily. If it doesn’t, please address
leveling and pod alignment.
The interior lights and fans turn on automatically when the door
opens. The lights and fans will go off after 30 seconds have elapsed.
All outlets (standard and USB port) work.
Test Pod Access
Test access with your keypad code.
Make sure that the interior lights and fans come on (and stay on)
after dead-bolting the lock.
Stay in the pod for a minimum of one minute.
Tell Mamava Your Pod is Ready
Email [email protected] or call us at 802-347-211,
ext. 2 to let us know your pod is installed.
You can find your pod's serial number on a white label inside the
door frame (it starts with MMV - ####).
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