Malmet Bedpan / Urinal Bottle Washer Disinfector (ES-D)
Detergent Model with Hands Free Operation
Operation, Maintenance and Installation Manual
Issue 5
Page
40
June 23
Warranty Statement
This warranty is provided, and operates in addition to, the statutory warranties Malmet (Australia) Pty Ltd
("
Malmet
") provides to any consumer under the Australian Consumer Law (if applicable) or by virtue of any other
applicable legislation.
Subject to the following conditions, we provide, from the date of purchase, the following warranty on Malmet
devices and spare parts for products manufactured by Malmet and sold in Australia:
•
Functional components found within the device to be defective in workmanship or material will be repaired or
replaced free of charge subject to the periods of warranty specified in the table below.
•
A decision regarding whether the defective components will be repaired or replaced will be determined at the sole
discretion of Malmet or its authorised agents or representatives.
•
The structural warranty covers any structural components within the device, which fail to perform their intended
function due to faulty manufacture or deterioration within the warranty period.
•
Parts replaced in devices under warranty are warranted for the balance of the original warranty period for
that device.
Malmet Devices
Device Components
Parts & Labour
Structural Guarantee
2 Years from Date of Purchase
All other components
2 Years from Date of Purchase
Malmet Spare Parts
1 Year from Date of Purchase
The installer is responsible for the correct installation, start up and demonstrating the operation of the product. They
are also responsible for issuing the relevant certificates of compliance (these may differ from state to state).
CONDITIONS AND EXCLUSIONS
•
Device must be installed and commissioned according to Malmet’s instructions (outlined in Malmet Operation,
Maintenance and Installation Manual) and operated to the purpose it was designed.
•
Device must be serviced as instructed in the Operation, Maintenance and Installation Manuals.
•
To the extent permitted by law, this warranty shall not cover damage, malfunction or failure resulting from
accident, misuse or misapplication, improper or unauthorised repair, neglect or modification or use of
unauthorised replacement parts or accessories, inclusive of detergent, or improper voltage. The warranty may be
void if the serial number is removed or altered.
•
Parts damaged in transit back to Malmet Leeton due to poor packaging could result in warranty claim being
rejected in part or in full.
•
Any part tampered with or which has been altered by unauthorised repairs and/or modifications will be rejected
under a warranty claim to the extent permitted by law (to the extent the Australian Consumer Law applies,
Malmet will assess the extent to which the tampering or unauthorised repairs contributed to the failure).
•
Reasonable access must be allowed for maintenance. If any additional equipment is needed to provide access to
the device, this must be provided (and paid for) by the owner.
•
It is the owner's responsibility to provide safe access to the device. Malmet, or any of its authorised service agents,
may refuse to perform maintenance or warranty work if access is unsafe, as determined by Malmet or any of its
authorised service agents acting reasonably.
•
Should a warranty claim be rejected you will be advised in writing with a full explanation of our reasons.
•
Malmet have a Warranty Claim Procedure that is fair to our customers and provides an efficient system of
replacement and/or repair of faulty parts. If at any time you believe we are not meeting our commitment to you
please contact Malmet Head Office via email:
