TroubleshooTing
48
prObLEM
sOLutiOn
Can’t access the Library,
Explore and Store sections
of MakerBot Desktop.
You may not be logged into your MakerBot account.
These features are only accessible when you are
logged in. If you are logged into your MakerBot
account but are still unable to access the Library,
Store and Explore sections, your computer may
not be connected to the internet.
The MakerBot Replicator is
connected to a network, but
MakerBot Desktop will only
allow me to export, not print.
You may not have established a connection
between MakerBot Desktop and your MakerBot
Replicator. In MakerBot Desktop, go to
devices >
Connect to Makerbot
. Choose your MakerBot
Replicator from the list of MakerBot 3D printers
on your network and click
Connect
. When
prompted, push the dial on your MakerBot
Replicator to confirm the connection.
Filament breaks between the
spool and the MakerBot
Replicator Smart Extruder.
open the filament drawer and ensure that the
filament unwinds counterclockwise. Check that
the filament guide tube is not twisted or bent.
Make sure to unload the filament left in the
Smart Extruder before reloading.
COnnECtiVity prObLEMs
