Printed in China
Designed in the U.S.
v1. 11/2021
Warranty Information
90-day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product as supplied and distributed new by an authorized retailer is warranted by
Southern Telecom, Inc. to the original consumer purchaser against defects in materials
and workmanship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal:
www.customersupport123.com
• Select the brand and model of your device
• Select “Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or similar model
of equal value if examination by the service center determines this product is
defective. Products received damaged as a result of shipping will require you to file a
claim with the carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper
installation or operation, lack of reasonable care, unauthorized modification including
software modifications such as the installation of custom firmware. This warranty is
voided in the event any unauthorized person opens, alters or repairs this product. All
products being returned to the authorized service center for repair must be suitably
packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE SHALL APPLY.
DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS WARRANTY
PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY
PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON
DISTRIBUTOR. REPAIR, REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE
- AT DISTRIBUTOR’S SOLE DISCRETION - ARE THE EXCLUSIVE REMEDIES OF THE
CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS BE LIABLE FOR
ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS,
BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY THE USE, MISUSE OR INABILITY TO
USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY.
NOTWITHSTANDING THE FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR
SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR.
THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
All product names, trademarks, and registered trademarks are property of their respective owners. All
company, product, and service names used in this document are or identification purposes only. Use of
these names, trademarks, and brands does not imply endorsement.
