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The Warranty excludes the repairing close the Customer.
The Service Assistance Department doesn’t guarantee any Repairing Time,
but is engaged to repair the Equipment as soon as possible.
2.3 Remedy
To take advantage of the Warranty, the Customer has to send the Product in
‘Carriage Paid Shipment’ to the Service Assistance Department indicated by
MM AM P&S, as soon the problem has been forwarded to the Service
Assistance Department.
The Product must to be packed properly and safely, in order to avoid possibly
damages during the transport.
MM AM P&S shall not be under liability in respect of possible damages
arising from the transport.
The Product sent under Warranty must to be provided by the copy of the
Purchase Document.
The Product will be returned back to the Customer in ‘Carriage Forward
Shipment’.
2.4 Warranty Exclusions
The Warranty does not extend to degraded Parts caused by the wrong using
of the Equipment due to working condition out of the Technical Specifications.
The Warranty will be not extended to Product in the following cases:
•
Transport Damages due to the inappropriate package
•
Wrong use of the Product
•
Thunderbolt, Tempest, Explosion, Flood, Fire
•
Inappropriate Installation or Maintenance
•
Mechanical Damages
•
Setup carried out by a non-authorized Personnel
•
Repairing and Replacement or product Modification carried out by a
non-authorized Personnel
•
Use of not original Parts
•
Damages due to Humidity, Dust, Power Supply Leakage or High
Voltage, and any others abnormal conditions
•
Equipment use into inappropriate places
•
Any kind of Display damages
•
Any kind of Action or Event not attributable to the MM AM P&S S.p.A
liability