Document No: 1225 Issue 2.06 - 19/03/2018
User Manual
Page 1: ...Document No 1225 Issue 2 06 19 03 2018 User Manual...
Page 2: ...rn 15 Feeding cards 15 Removing printed cards 16 Cancelling a print job 16 Choosing the right dye film 17 Choosing the right cards 18 Card material 18 Card size 18 Card thickness 18 To obtain good qua...
Page 3: ...do not remove covers Do not attempt to service the Printer yourself There are no User serviceable parts inside In the event of malfunction refer servicing to your ID Card Printer supplier s Service Ce...
Page 4: ...Adaptor 4 Driver CD ROM 5 Cleaning Cards 2 T cards 6 Getting Started Guide Thank you for choosing this ID card Printer Before setting up your printer using the Driver CD ROM please follow the simple...
Page 5: ...ter Normal Office environment with A properly earthed Power Supply Ambient temperature 10 to 30O C 50 to 86O F Protection from direct sunlight and chemicals Protection from abrupt temperature changes...
Page 6: ...User Manual 6 Open the Printer then Prepare the Cleaning Roller 1 Remove the Cleaning Cassette 3 Refit the Cleaning Cassette into the Printer 2 Pull the Paper Tab to remove the protective covering on...
Page 7: ...ion and connect to Power Supply unit Plug in and connect to Printer which will automatically switch on IMPORTANT Do not connect the USB until the CD ROM has been installed Remove the Dye Film from it...
Page 8: ...not run automatically click the start button then click on run Type D autorun where D is the Drive letter for your CD Drive then press the Return key 2 Now follow the on screen instructions to install...
Page 9: ...ID Card Printer User Manual 9 Driver installation instructions continued...
Page 10: ...ID Card Printer User Manual 10 Choose to install the Driver for USB operation You are now ready to install the Driver...
Page 11: ...ID Card Printer User Manual 11 The Driver installation is complete and the Printer can now be connected to the PC NOTE You may need to restart your PC...
Page 12: ...d Printer User Manual 12 USING YOUR ID CARD PRINTER Printer Parts 1 Lid Latch 2 Thermal Print Head 3 Power Button multi coloured 4 Hand feed Cleaning Card entry slot 5 USB Port 6 DC Power input 5 6 1...
Page 13: ...RED Indicates an error condition Read the displayed error message from the PC screen e g out of Dye Film GREEN Indicates a Ready condition the Printer is ready to accept a print job YELLOW Indicates...
Page 14: ...r Manual 14 Powering ON Powering OFF Press and hold approx 2 seconds until the colour changes then let go Press the button once and release Printer begins initialising after initialising Printer goes...
Page 15: ...to request a card to be fed into the front card slot x2 Press the Power Button twice in quick succession within 0 5 seconds the button s colour will change to yellow busy insert a card into the front...
Page 16: ...elling a print job When the button FLASHES RED YELLOW Any print job can be cancelled This can be done while the printer is downloading the image or printing it when the button is yellow just press onc...
Page 17: ...h this printer 1000K 600KO Dye Film where running costs are critical monochrome printing is a fraction of the cost of colour printing CHOOSING THE RIGHT DYE FILM Type of images you want to print Cards...
Page 18: ...0 76mm Maximum 0 063 1 60mm Glossy white Free from dirt and grease Free from surface contamination Free from pits and bumps in the surface Free from burrs at the edge of the Card Completely flat This...
Page 19: ...Stripe Card HoloPatch cards should be fed in with the gold patch on top and on the Left hand side viewed from the front of the printer From the Start Menu on your PC go to the Printer and Faxes Right...
Page 20: ...e changes within the Driver please see The Printer Driver Settings on page 21 Using Rewriteable Cards ReWriteable Heat sensitive layer with embedded dye and developer PVC or PET substrate PVC layer fo...
Page 21: ...etting To view the Driver s Help file go to the Printer Preferences as described above and click on the Help button in any of the Tabs THE PRINTER DRIVER SETTINGS 1 On the PC go to the Windows logo th...
Page 22: ...Printer also produces better quality magnetic encoding THE CLEANING SYSTEM There are three main parts to your Printer s cleaning system 1 Clean the rollers using the Cleaning Cards You use a Cleaning...
Page 23: ...rd each time you replace the Dye Film A Remove the Dye Film Leave the Lid open B Take a new Cleaning Card from it s foil packaging C Start the cleaning routine by selecting the Driver Preferences and...
Page 24: ...the front of the Printer just behind the front Card slot see below 2 Slide out the metal bar then remove and discard the used Cleaning Roller 3 Slide the metal bar into the new Cleaning Roller A 2 4 P...
Page 25: ...ou clean the Print Head each time you replace the Dye Film Take the Cleaning Pen from your cleaning Kit Open the Printer and carefully run the Pen several times along the complete length of the Print...
Page 26: ...Black Resin 1000 images Various monochrome colours available 2 digit supplier code Product Code Description Cleaning Kit CK1 Contains 10 Cleaning Cards and 1 Pen 3633 0054 Contains 5 Cleaning Rollers...
Page 27: ...card if possible If not close the lid and see if the card will eject 2 Once removed make sure your cards are within the printers recommended specification 3 Clean the printer rollers No film detected...
Page 28: ...to clear print job Code 11 00 to 11 02 The printer cannot find the requested color panel within 8 panels of its starting point 1 Make sure you are using genuine film from the original printer supplie...
Page 29: ...vement 1 Check the inside of the printer for obstructions 2 Check to make sure the correct power supply is connected Mag Verify Fail Press Retry or Cancel to continue Code 19 00 to 19 01 The printer d...
Page 30: ...h is clear 2 Contact your supplier s Technical Support department for advice on clearing the Platen Vertical white line down one or both ends of Card 1 Incorrect Driver setting 2 Image page size incor...
Page 31: ...m has been fitted 1 Set correct the Driver settings for colour format 2 Replace Dye Film with a new roll Table 6 Driver Related Problems Problem Probable Cause Solution Slow data download from Compute...
Page 32: ...ID Card Printer User Manual 32...
