Magicard Pronto 100 User Manual Download Page 4

Pronto 100 ID Card Printer – User Guide 

 

 

THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE 

WITHOUT NOTICE 

Magicard Ltd. shall not be liable for errors contained herein or for incidental consequential damages in connection with the furnishing, 

performance or use of this material. 

This document contains proprietary information belonging to Magicard Ltd. and may not be wholly or partially copied, stored in a data 

retrieval system, or used for any purpose other than that for which it was supplied, without the express written authority of Magicard 

Ltd. All rights are reserved. 

The Holokote feature is protected by US PATENT No: 5,990,918 and by EUROPEAN PATENT SPECIFICATION EP 0 817 726 B1. 

Microsoft and Windows Vista and Windows 7, 8, 10 and 11 are trademarks of Microsoft Corporation. 

Copyright © 2011 Magicard Limited. 

PRINTER LIMITATIONS 

1.

 

First and foremost, always ensure the printer is kept clean and free of any dust. The printer must be cleaned at the frequency 

recommended (after every 1000 images or at the change of a standard film). Do not leave card stock or partially spent dye film 

open to gather dust as trapped debris and dust will be evident in the finished card. 

 

2.

 

Image Size is important to ensure full edge to edge coverage. 

For Pronto 100:                  1016 x 642 Pixels or 85.6 x 54mm. 

Magicard 300, 600 and D and K Series:     1013 x 642 Pixels or 85.7 x 54mm. 

For Ultima and Prima:              1036 x 664 Pixels or 87.7 x 56.1mm. 

 

Note: For the Retransfer series, it produces an ‘over-the-edge’ sized image consistent with reverse transfer printing which 

allows the entire card surface can be covered with a ‘bleed’. 

Therefore, it is important that any aspects of the image that the user wants to have wholly visible should fit centrally within 

1013 x 642 pixel area to avoid any unwanted clipping. 

 

3.

 

Cards to be printed on should be from a reputable source and conform to ISO7810. Any debris, inclusions or pits within the card 

may be evident in the finished image reproduction. 

To ensure optimal card feeding performance, the card stock should be fanned (separated) and the input hopper maintained 

between 10 minimum and 100 cards maximum (the input Hopper capacity being 100 cards). 

Do not use any cards outside the Printers card thickness specification 0.50 - 1.27mm (20 - 50mil). To do so may result in a card 

jam within the printer and may not be covered under the manufacturer’s warranty. 

 

SAFETY INSTRUCTIONS 

 

To prevent electric shock do not remove covers. 

 

Do not attempt to service the printer yourself. 

 

There are no user serviceable parts inside (either printer or dye film). In the event of malfunction, contact your 

printer/consumable supplier. 

 

This product is only to be used with the power source supplied at point of purchase. 

 

Take care not to spill any liquid on the printer. 

 

When handling the printer avoid touching the printing edge of the thermal printhead. Any grease and contamination will 

shorten its life. 

 

Before transporting the printer, remove dye film & card hoppers and pack the printer in its original packaging to reduce the 

likelihood of damage in transit. Magicard is not responsible for printers/items inadequately packaged. 

 

If using this printer in Germany: 

To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be protected 

by a 16 Amp circuit breaker. Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden, daß die 

Gebäudeinstallation mit einem 16 A-Überstromschalter abgesichert ist. 

Summary of Contents for Pronto 100

Page 1: ...1 Pronto 100 Card Printer User Guide Document No 5380 Issue 1 03...

Page 2: ...CUPS Interface on a Mac 21 CHOOSING THE CORRECT FILM AND CARDS 22 DYE FILM TYPES 22 CARD TYPES 23 Self Adhesive Cards 24 Rewriteable Cards 24 INITIAL PRINTER SETUP 25 ETHERNET SETUP 25 Setting up a S...

Page 3: ...FAILED 39 21 INSTALL FAILED 39 24 FILM NO COLOUR 39 25 FILM NO OVERCOAT 39 26 MOTOR FAULT 39 27 CLEAN REQUIRED 40 28 NO PRINTHEAD 40 29 NO SD CARD 40 31 COLOUR DISABLED 40 32 DPI600 DISABLED 40 33 FI...

Page 4: ...hat any aspects of the image that the user wants to have wholly visible should fit centrally within 1013 x 642 pixel area to avoid any unwanted clipping 3 Cards to be printed on should be from a reput...

Page 5: ...lm Types 50YMCKO 100YMCKO Front Panel Display Multi function LEDs Dimensions L x W x H 255 x 180 x 208 mm 10 x 7 x 8 2 inches Estimated Weight 2 9 kg 6 3 lbs Power Source 100 240V AC 3 75A 50 60 Hz 90...

Page 6: ...RES Front View Chassis Cover Latch Card Output Stacker 50 card capacity Card Input Hopper 50 card capacity User Interface Panel Printer Main Power Switch Rear Connector Panel Ethernet LAN 24V DC Input...

Page 7: ...X 08 XX 10 XX 11 XX 12 XX 15 XX 16 XX 17 XX 18 XX 19 XX 31 XX 32 XX MEDIA LED STEADY MEDIA_CARDS 02 XX 04 XX UI Error Indication Each error type is indicated by illuminating the appropriate indicator...

Page 8: ...X 07 XX 24 XX 25 XX 33 XX 34 XX INFORMATION LED FLASHING CRITICAL_ERROR 13 XX 14 XX 20 XX 21 XX 26 XX 28 XX 29 XX CLEANING LED EQUAL FLASH CLEAN_REQUIRED 27 XX LED CONFIGURATION POWER LED BEHAVIOUR IN...

Page 9: ...LASH EVERY 1sec EQUAL FLASH About 0 5 secs WAITING FOR CLEANING CARD EQUAL FLASH EVERY 1sec STEADY ON CLEANING HEARTBEAT DOUBLE PULSE EVERY 1sec OFF SOAK TESTING Self Calibrating Routine EQUAL FLASH E...

Page 10: ...entary to power the printer back on Initiate Soak Routine With the Dye Film removed and the Lid closed press the button 4 times to begin the Soak routine Self Calibration Routine Print an internal Tes...

Page 11: ...to connect this during the installation process 5 Finally please follow the on screen instructions this will guide you through the installation process With the printer driver successfully installed y...

Page 12: ...inally the MacOS Printer Driver option 3 You should now see the option to select a different Operating System OS Macintosh Apple icon or Linux Penguin icon Select the Apple icon option This will downl...

Page 13: ...ac driver option from the Magicard website the user will see the option to choose from two driver versions depending on which processor the Mac computer is using Intel or ARM The type of processor use...

Page 14: ...tallation The Driver download is shown below but in addition to this the user will also be guided by on screen instructions through each stage of the process 1 1 Open the Downloads folder 2 The Instal...

Page 15: ...Pronto 100 ID Card Printer User Guide 15 The Macintosh Driver Installation continued 4 4 Click Install Enter your admin credentials and click Install Software 5...

Page 16: ...Pronto 100 ID Card Printer User Guide 16 6 5 Installation successful Click Close to finish The Macintosh Driver Installation continued...

Page 17: ...Pronto 100 ID Card Printer User Guide 17 Mac OS Quickstart Guide 2 Select Printers and Scanners 1 Open the System Preferences...

Page 18: ...Pronto 100 ID Card Printer User Guide 18 Customising the Settings and Features...

Page 19: ...Pronto 100 ID Card Printer User Guide 19 3 2 1 4 5 6 7 8 9 10 11 12 1 2 3 4 6 8 10 5 7 9 12 11...

Page 20: ...Pronto 100 ID Card Printer User Guide 20 Configuring Settings and Features continued f a b c d e b a c d e f...

Page 21: ...indicating that CUPS has been disabled If this is the case the CUPS Web Interface can be enabled as follows Copy the following string and paste into the Terminal cupsctl WebInterface yes Press return...

Page 22: ...uct Part Number 100YMCKO Colour 100 Images MD100YMCKO 3 NOTE Region Codes 2 USA 3 Europe Japan South Korea and Australia The Pronto 100 printer model only uses Dye Film with the MD prefix e g MD100YMC...

Page 23: ...mm w x h Card thickness should be as follows Standard 0 030 0 76 mm Minimum 0 020 0 51 mm Maximum 0 040 1 02 mm Do not use any cards outside the printer card thickness specification 0 50 1 27mm 20 50...

Page 24: ...rd will have a matt finish rather than the usual glossy finish The glossy side of the card can be printed on in the same way as a standard card using standard dye film The matt side has a special dye...

Page 25: ...e printer has a communication link or Status with the PC This can be done as follows 1 Open the Control Panel window When open ensure the View by option top right of window is selected to Small icons...

Page 26: ...be possible if there is no status communication between the printer and PC 5 Right click on the printer icon in the Devices and Printers window and select Printer Properties 2 and then the Network ta...

Page 27: ...rked printers 6 Select the Use Static Network settings option 4 together with the other network settings applicable to the user s network 7 Click the OK button This will exit the setup windows and sav...

Page 28: ...ou optimum print quality and prevent down time We recommend that you clean the printer s rollers and printhead each time you change the dye film A clean printer will produce superior quality ID cards...

Page 29: ...the diagram below 1 Once clean do not touch the print face The tip of the cleaning pen can itself be cleaned using an old expired cleaning card Gently rub the tip of the pen against the now dry surfac...

Page 30: ...r the hopper sensor to detect a card 4 CARD JAM Error code 4 0 Reason While moving the card forwards to the front sensor in preparation for placing it in the contactless encoding position it took too...

Page 31: ...g for the sensor to unblock Error code 4 17 Reason While moving the card into position for a printing or encoding operation it took too long for the reference edge of the card to move in front of the...

Page 32: ...head it took too long for the tacho wheel to move the required amount The film has probably either run out or snapped Error code 5 1 Reason While advancing to the next dye panel it too long for the ne...

Page 33: ...RFID tag could not be found This printed is not configured to permit tagless film Error code 6 2 Reason The fitted dye film does not have the right region code for this printer Try another roll of fil...

Page 34: ...id track number Error code 10 3 Reason The printer received a print job containing magnetic track data The number of bits specified for one of the tracks was out of range This probably means that the...

Page 35: ...justment specified for a panel was out of range This probably means the print job file was corrupt Error code 10 16 Reason The printer received a print job An area or hole setting for one of the panel...

Page 36: ...nt sensor blocked before the mid one Error code 12 4 Reason While feeding a card from the hopper the front sensor blocked before the rear one Error code 12 5 Reason While trying to feed a card from th...

Page 37: ...ol calibration the printer detected that the blue duty cycle was out of range Error code 13 12 Reason While updating the dye control calibration the printer detected that the green duty cycle was out...

Page 38: ...green duty cycles were out of range Error code 13 25 Reason While updating the dye control calibration the printer detected that the motor current and red green and blue duty cycle were out of range 1...

Page 39: ...rror code 20 5 Reason While attempting to format the SD card at the start of a soak routine the formatting process failed Error code 20 6 Reason While attempting to back up the printer settings to the...

Page 40: ...print engine MCU reported a main card drive motor fault 27 CLEAN REQUIRED Error code 27 0 Reason On start up the printer detected that it was overdue for cleaning 28 NO PRINTHEAD Error code 28 0 Reas...

Page 41: ...Pronto 100 ID Card Printer User Guide 41 CE Declaration...

Page 42: ...inst harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance wi...

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