1
User Manual
300 ID Card Printer
Document: 4747 Issue 1.01 – 21/05/2019
Page 1: ...1 User Manual 300 ID Card Printer Document 4747 Issue 1 01 21 05 2019...
Page 2: ...er Front Display Menu Options 21 Additional Useful Information 23 MAINTAINING YOUR PRINTER IS IMPORTANT 23 Caring for your Printer 23 Cleaning Supplies 23 How to Clean your Printer 24 Replacing the Cl...
Page 3: ...ID Card Printer User Manual 3 FCC Declaration 43 CE Declaration 43...
Page 4: ...printer yourself There are no user serviceable parts inside either printer or dye film In the event of malfunction contact your printer consumable supplier This product is only to be used with the Pow...
Page 5: ...come Thank you for choosing your ID Card Printer This guide will help you make your printing experience more enjoyable and cost effective Please ensure you have the following items outlines in the Qui...
Page 6: ...rature 10 to 30o C 50 to 86o F Protection from direct sunlight and chemicals Protection from sudden temperature changes Relative Humidity 20 70 Sufficient space for Opening the printer s Lid Cable acc...
Page 7: ...nents Printer Rear Connector Panel USB Ethernet DC Power Front Stacker 70 card capacity Rear Hopper 100 card capacity Print Head Assembly Front Display Panel Blue Cleaning Roller Rear Hopper 100 card...
Page 8: ...film as shown in the diagram below If the printer s lid is closed with the printer powered on and the dye film fitted the printer will begin to initialise As part of this process the printer will rea...
Page 9: ...onnecting the Power Supply Do not connect the USB lead at this stage Connect Mains Power Supply lead as shown below but do not connect the USB lead at the stage the USB is connected after the Driver h...
Page 10: ...00 Series Printer Model Variants Magicard 300 Uno 3300 0001 2 Magicard 300 Uno 3300 0001 3 Magicard 300 Uno Mag 3300 0002 2 Magicard 300 Uno Mag 3300 0002 3 Magicard 300 Uno Smart 3300 0003 2 Magicard...
Page 11: ...ID Card Printer User Manual 11 Click Install Select the relevant language Installer Guide Click on the setup exe icon...
Page 12: ...ID Card Printer User Manual 12 USB Installation Select the port type for the installation Select USB and click Next Agree to the license agreement...
Page 13: ...will be asked to confirm this The Installer will then end The installation will be completed but the printer will not be connected This will happen when the printer is physically connected via the US...
Page 14: ...ID Card Printer User Manual 14 After completion of the installation you will be prompted with the following dialog to signal the installation is complete...
Page 15: ...ID Card Printer User Manual 15 Ethernet Installation Select Ethernet and model Enter the IP address of the printer this can be obtained using the printer s front panel menu...
Page 16: ...ID Card Printer User Manual 16 Wait for the installation progress bar to finish Agree to the license agreement...
Page 17: ...17 Congratulations the driver installation is now complete You can now print from your chosen application After completion of the installation you will be prompted with the following dialog to signal...
Page 18: ...ID Card Printer User Manual 18 Advanced The Advanced dialog will allow you to perform the following Set static addresses...
Page 19: ...inting Preferences Settings Windows 10 64 bit shown for information purposes The printer s Driver settings Printing Preferences can be accessed as follows Right click on the Start menu icon bottom lef...
Page 20: ...ange card orientation size and print resolution Card Front Back Options to change the colour format Image rotation and Security layer image Encoding Available for MAG printers only Options to change m...
Page 21: ...displayed immediately above that button Continued on Page 22 NOTES With Hand Feed mode selected to ON the printer will only accept cards from the front slot usually reserved for the cleaning card Mag...
Page 22: ...a previous menu press the displayed OK or Back options respectively 300 Printer Front Panel Layout 300 Printer Off Menu Printer Main Display Menu Select Button Menu Navigation Buttons Selecting the Pr...
Page 23: ...ards and is less likely to require factory maintenance and or repair In normal environments regular maintenance should improve the longevity of the Print Head itself Remember foreign particles can lod...
Page 24: ...ded way to clean your printer using the link to our website below https support magicard com solutions cleaning the magicard 600 video To clean your printer simply press the Menu button and follow the...
Page 25: ...aper cover Refit the blue Cleaning Roller with the sticky coating now exposed back into the printer Do not touch the blue roller after the protective cover removed NOTE When replacing the blue Cleanin...
Page 26: ...to clean the face of the print head The pen contains Isopropyl Alcohol IPA and is very effective at removing light grease such as finger grease etc which would otherwise spoil a printed card To use si...
Page 27: ...Printing on both sides of card Duplex Printing on 2 Sides Film Panel Key Yellow Y Magenta M Cyan C Resin K black Overcoat O clear Below is a general guide to selecting the most suitable Film for any...
Page 28: ...heat lamination when required For access control and Smart Card applications your supplier should provide the appropriate type for direct to card printing For consistent results stick to a single var...
Page 29: ...rd printing application although it s also possible directly via the Driver Interface There are many types of self adhesive cards Thorough investigation and testing has shown that poor quality or inco...
Page 30: ...or the front sensor to block Check Hand Feed mode 3 1 While hand feeding a card it took too long for the hopper sensor to detect a card 4 CARD JAM 4 0 While moving the card forwards to the front senso...
Page 31: ...card forwards to feed into the flipper it took too long for the card s leading edge to block the front sensor 4 13 While moving the card from the front sensor to the standby position it took too long...
Page 32: ...e mid sensor took too long to unblock In other cases this means it took too long for the rear sensor to block 4 19 While trying to eject the card it took too long for the leading edge of the card to b...
Page 33: ...sensor needs calibration 5 3 A valid dye film RFID tag was found but no physical ribbon could be detected while trying to take up the film slack 5 4 A valid dye film RFID tag was found but there were...
Page 34: ...ject code for this printer Try another roll of film 6 5 The fitted dye film does not have the right grade code for this printer Try another roll of film 7 REMOVE FILM 7 0 The printer detected film was...
Page 35: ...took too long to detect the start of the unblocked region the start of the slot 9 2 While moving the card backwards to feed into the flipper and having seen the card arrive at the mid sensor it took t...
Page 36: ...ived a print job The panel ID specified for one of the panels was invalid This probably means that the print job file was corrupt 10 7 The printer received a print job The width or height specified fo...
Page 37: ...means the print job file was corrupt 10 17 The printer received a print job An area or hole setting for one of the panels had an out of range value This probably means the print job file was corrupt 1...
Page 38: ...r interpret a command 13 3 The mag driver reported that an error occurred while trying to carry out an operation 13 4 Communication with the print engine microcontroller failed If rebooting the printe...
Page 39: ...file was not in the right format Either it is not the right type of file or the data has been corrupted 17 1 As above 17 2 While attempting to validate an upgrade file the printer could not interpret...
Page 40: ...image the printer was unable to create the system upgrade directory on the SD card Either the SD card is missing unformatted or functioning incorrectly 20 5 While attempting to format the SD card at...
Page 41: ...the flipper motor which drives the card not the rotation motor 26 4 The print engine MCU reported a flip position motor fault while rotating the flipper Note that this is the flipper motor which driv...
Page 42: ...nternal SD card could not be detected 30 MAG VERIFY FAIL 30 0 While attempting to verify mag data after an encoding operation the printer found that the data read back from the mag stripe did not matc...
Page 43: ...nce in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference...
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