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11 Warranty
11.1 Warranty policy
This wheelchair is provided with a 12 month Limited Warranty on the parts and workmanship
contained within.
This warranty does not cover:
-
wear and tear, tyres, batteries, upholstery
-
freight to, or from, the manufacturer, that is, the chair must be returned to the factory
or Dealer, freight pre-paid, for all warranty repairs.
-
breakages / damage to either the motors, gearboxes, or axle shafts caused by
misuse of the wheelchair.
-
faults, failures or excessive wear caused by lack of appropriate maintenance and
regular servicing by authorized repairers as outlined within this owners manual.
We will, at our discretion, repair / replace items that we consider were faulty at time of
manufacture.
The availability of replacement units is subject to the discretion of the provider, not the
manufacturer. For more information regarding replacement units, contact your Magic Mobility
Dealer.
Upon acceptance of goods at delivery the purchas
er accepts the “Terms & Conditions of
Sale”
11.2 Non OEM parts, assembly by a 3
rd
party and customisation
If non Magic Mobility parts are fitted to the wheelchair, Magic Mobility is not responsible for
their compatibility, performance or instructions for use. Please refer to the relevant
manufacturers manuals for appropriate use. Magic Mobility wheelchairs pass AS3695 in a
standard wheelchair configuration, all variants and non Magic Mobility components are not
tested. In addition, if non Magic Mobility parts are fitted, it could void the warranty as Magic
Mobility cannot guarantee their compatibility. In the instance where non Magic parts are
fitted, then they are fitted at your own risk/risk of the final person who assembles the
wheelchair. In the instance where parts are assembled by a third party agent, they take the
responsibility of being the manufacturer.
12 Head Office and Operations
2/112 Browns Road
Noble Park, Vic. 3174
Australia
Phone: +61 3 8791 5600
Email Address: [email protected]
Web Site
http://www.magicmobility.com.au