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Magic Mobility Frontier V4 RWD, Owner'S Manual, Page: 31 / 41

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Magic Mobility Frontier V4 RWD Owner'S Manual Download Page 31

Page 31 

10.5  Fault Codes 

In  the  case  of  a  fault;  the  DX2  controller  may  display  a 
flash  code  like  the  one  pictured.  The  number  indicates 
where  the  problem  is  in  the  system.  The  following 
information may help diagnose some faults 

 

1 

Turn the DX system off the back on again 
Check the lead to the joystick module 

– has it been damaged or dislodged 

If the above do not clear the fault, please contact your Magic Mobility dealer 

2 

This  may  not  be  a  fault.  If  you  have  a  seat  elevator,  the  wheelchair  is 
programmed  to  drive  slowly  when  the  seat  is  elevated.  The  flash  code  is 
indicating that the chair

’s speed has been reduced while elevated. 

Ensure the seat is in its lowest position before driving  
If the above do not clear the fault, please contact your Magic Mobility dealer 

3 

Left Motor Fault 

– usually indicates a poor connection. 

Check that the motor cables are not loose or disconnected. 
If the above do not clear the fault, please contact your Magic Mobility dealer 

4 

Right Motor Fault 

– usually indicates a poor connection. 

Check that the motor cables are not loose or disconnected. 
If the above do not clear the fault, please contact your Magic Mobility dealer 

5 

Left Electromagnetic Brake 
Check that the electromagnetic brake release levers  are fully engaged (section 
5.3) 
Check that the motor cables are not loose or disconnected. 
If the above do not clear the fault, please contact your Magic Mobility dealer 

6 

Right Electromagnetic Brake 
Check that the electromagnetic brake release levers  are fully engaged (section 
5.3) 
Check that the motor cables are not loose or disconnected. 
If the above do not clear the fault, please contact your Magic Mobility dealer 

7 

Low Batteries 
Charge the batteries 
Check  the  battery  leads  and  connections.  Also  check  the  fuse  has  not  blown 
(section 5.4). 
If the above do not clear the fault, please contact your Magic Mobility dealer 

8 

Battery Over Voltage 
Slow your driving speed down  
Check the leads and connectors. 
If the above do not clear the fault, please contact your Magic Mobility dealer 

9 

Check the all electronic leads for damage 
If the above do not clear the fault, please contact your Magic Mobility dealer 

10 

Check the all electronic leads for damage 
Make sure the hazard lights (if fitted) are turned off then turn the DX2 power off 
then back on again. 
If the above do not clear the fault, please contact your Magic Mobility dealer 

11 

The motors have been at their current limit for too long. 
Turn the DX2 system off and let the motors cool down.  If you are attempting a 
steep incline; seek an alternate route. 
If the above do not clear the fault, please contact your Magic Mobility dealer 

12 

Please contact your Magic Mobility dealer 

 

Summary of Contents for Frontier V4 RWD

Page 1: ...Page 1 Owners Manual Frontier V4 RWD With Dynamic DX2 REM550 controller ...

Page 2: ...Page 2 www magicmobility com au YouTube MAGIC MOBILITY OZ ...

Page 3: ...ons 12 4 1 The Frontier V4 12 4 2 Features and Options 12 4 3 Performance Attributes 12 5 Operating Instructions 12 5 1 Performance adjustments 12 5 2 Positioning 13 5 3 Freewheel Mode pushing the power chair 13 5 4 Tilt in space seat option if fitted 13 5 5 Power elevating seat option if fitted 14 6 Joystick controls 15 6 1 Joystick power 15 6 2 Rain and Water 15 6 3 Joystick lead 15 6 4 Controll...

Page 4: ...eaning 26 8 6 5 Preventative Maintenance 26 8 7 Storage 26 8 8 Transportation 26 8 9 Daily Checks 26 8 10 Weekly Checks 27 8 11 Annual Checks 27 9 Servicing 27 10 Fault finding 29 10 1 Limp Mode 29 10 2 Stuck Power Button 29 10 3 Joystick out of neutral at power up 29 10 4 Battery Warning Conditions 29 10 5 Fault Codes 30 11 Warranty 31 11 1 Warranty policy 31 11 2 Non OEM parts assembly by a 3rd ...

Page 5: ...ur policy of continual product improvements we reserve the right to make changes at any time without notice This may lead to slight variations between the illustrations and explanations in this manual and the model you have purchased 1 1 Intended Use The intended use of Magic Mobility Power Wheelchair s is to provide mobility to persons with a maximum weight of 182 kgs limited to a sitting positio...

Page 6: ...d judgement and or common sense as well as that of your provider caregiver and or health professional Magic Mobility is not responsible for injuries and or damage resulting from any person s failure to follow the warnings cautions and instructions in this owner s manual WARNING If you are going to be stationary in your power chair for an extended period of time turn off the power This will conserv...

Page 7: ...r escalators Always use an elevator or lift You may cause injury to yourself and to others STOP Trying to negotiate stairs or escalators may result in damage to your power chair 3 5 Public Streets and Roadways WARNING You should not operate your power chair on public streets and roadways This is in accordance with local traffic laws which vary by country Please check your local traffic laws Be awa...

Page 8: ...e in the forward direction only If your power chair starts to move down the incline faster than you anticipated or desired allow it to come to a complete stop by releasing the joystick Once the chair has stopped push the joystick forward slightly to ensure a safely controlled descent The following advice is recommended for your safety Stop before climbing an obstacle Approach slowly until castors ...

Page 9: ...an unstable position and cause it to tip resulting in personal injury 14 1 4 1 3 9 Removable Parts WARNING Do not attempt to lift or move a power chair by any of its removable parts This may result in personal injury STOP Do not attempt to lift or move a power chair by any of its removable parts This may cause damage to the chair 3 10 Cornering Information Excessively high cornering speeds can cre...

Page 10: ...Page 10 WARNING When cornering lower your speed and follow the advice above to reduce the risk of personal injury 3 11 Electromagnetic Fields for more information see ...

Page 11: ...ssionals to determine if a positioning belt is required to ensure the safe operation of this equipment by the user WARNING Ensure your positioning belt is fastened securely Serious personal injury may result if you fall from the power chair 3 13 Weather Precautions WARNING Do not operate your power chair in icy or slippery conditions or on salted surfaces i e footpaths and roads Such use may adver...

Page 12: ...to yourself and others WARNING It is strongly recommended that you do not smoke cigarettes while seated in your wheelchair The power chair has passed the necessary flammability requirements but it is strongly advised to keep ashtrays at a safe distance from seat cushions to ensure cigarettes are completely extinguished before disposal and we strongly advise against leaving lit cigarettes unattende...

Page 13: ...ttributes Information regarding the performance attributes and controlled testing results of the power chair may be obtained from the power chair manufacturer If you would like access to this information please contact your Magic Mobility Dealer All results meet at least the minimum performance requirements of AS3695 5 Operating Instructions The speed and direction of the power chair is controlled...

Page 14: ...eelchair controls will not function and the status light on the joystick will flash when the chair is in free wheel mode This feature has been intentionally incorporated to protect the user from unsafe situations These levers are intended for use by the attendant Don t forget to push the levers back in again firmly after manually positioning the chair WARNING Do not use your chair in freewheel mod...

Page 15: ... to as scissor lifts this for good reason Under no circumstances should you put your hands fingers toes or any part of your body in the seat elevator mechanism while it is operating Be careful that nobody else has any part of their body in the seat elevator mechanism while it is working To operate the power elevating seat Bring your power chair to a complete stop on a flat level surface Always fas...

Page 16: ... module is splash proof but may be permanently damaged if water transgresses the rubber seals this damage is not covered under warranty We recommend carrying a plastic bag large enough to cover the joystick module and the user s hand in case of rain 6 3 Joystick lead If for any reason the joystick lead is disconnected take care when reconnecting do not force the plug into the socket The lead is po...

Page 17: ...the real time clock The area at the centre of the screen shows the mode that is currently active The areas at the sides of the screen show the modes that will become active if the menu navigation buttons are pressed 6 5 2 The Status Bar The battery gauge indicates how much charge remains Please see section 7 for more information on charging your batteries ...

Page 18: ...off button and then press the horn button twice within 10 seconds 6 5 4 On Off Button Press the on off button once to turn the joystick on and once to turn it off 6 5 5 Sleep Mode The DX2 system will go to sleep after a period of inactivity this is to reduce energy consumption To wake up the system press any key 6 5 6 Attendant Mode Attendant mode is selected when the attendant switch on the atten...

Page 19: ...ion will take you to the next available accessory mode e g lighting To return to Driving simply press the drive profile selection button Only actuators that have been enabled are detected and shown The next actuator can be selected by moving the joystick to the left or to the right or by using the function button 6 5 9 On Board Programming The On Board Programming OBP can be used to make the follo...

Page 20: ...nd Automatic The background is set automatically depending on the ambient light Use either the function buttons or joystick left right to select the environment Joystick forward accepts the new settings and returns to the main OBP menu Joystick reverse or the accessory buttons cancel the new settings and returns to the main OBP menu Adjust the time of the clock Use either the function buttons or j...

Page 21: ... activated with the indicator buttons on the controller Alternatively press the accessory mode selection button until the screen shows that you are in lighting mode Moving the joystick forwards turns on the head lights and tail lights Moving the joystick rearwards turns on the hazard lights A left or right movement of the joystick turns on the corresponding indicator 6 5 11 Charging Plug the batte...

Page 22: ...ntil you are accustomed to the controls After this first use fully charge the batteries After 4 or 5 cycles the batteries will perform to their fullest potential The charger will not operate after the batteries have been discharged to an extremely low voltage If this happens call your Magic Mobility Dealer for assistance 7 3 Charging Procedure Battery Charging is via a socket within the joystick m...

Page 23: ...e Maintenance Like any motorised vehicle your power chair requires routine maintenance checks You can perform some of these checks but it is recommended that every 12 months the chair is inspected by a factory authorised service facility Repairs or replacements should only be carried out with manufacturer approved components to assure proper performance see section 9 Servicing STOP Do not use part...

Page 24: ...roller to protect the motors and other electrical components WARNING Your wheelchair has electric motors and must NEVER be driven through water into rivers creeks and the sea 8 2 Batteries The batteries used in your power chair are sealed no maintenance gell cells and require only correct charging procedures see 7 2 Battery Charger Typically these batteries would last 1 to 2 years depending upon t...

Page 25: ...es will start to lose safe traction and can be more prone to puncture 8 4 Upholstery The power chair upholstery may be cleaned using mild soap and water Avoid getting water into any electric components Never use any chemicals to clean a vinyl seat as they may cause the seat to become slippery or dry out and crack A general purpose upholstery cleaner may be used on velour Upholstery life may be aff...

Page 26: ...oose edges of paint and any chipping that has occurred Ensure any surface corrosion has been removed in this process Apply a cleaning solvent to the area to remove any dust impurities and oils Apply primer over the area to be touched up After allowing adequate drying time apply the touch up paint ensuring that it covers all exposed areas When dry the area should now be protected from further corro...

Page 27: ...ice to enable access to these areas CRITICAL Your wheelchair has electric motors and must NEVER be driven through water into rivers creeks and the sea 8 7 Storage Store your Magic Mobility power chair in a warm dry environment If you do not use your power chair regularly it is recommended that the batteries be charged at least once per week If you are storing your power chair for an extended perio...

Page 28: ...ference source not found 9 Servicing Please contact your Magic Mobility Dealer to arrange your annual service Your local representative can also discuss the availability of loan rental units during repairs and servicing It should be noted that many of our power chairs are highly customised and a loan rental chair may not be appropriate If you notice symptoms such as motor noise frayed harnesses da...

Page 29: ...ge 29 WARNING Unauthorised modifications void your warranty and may result in personal injury STOP Unauthorised modifications void your warranty constitute remanufacturing and may render your chair unsafe ...

Page 30: ...ion 6 5 3 10 3 Joystick out of neutral at power up If the joystick is not in the centre position when the system is switched on the wheelchair will not drive This is to prevent inadvertent movement If the joystick is returned to the centre within 4 seconds the chair will then drive normally If the joystick is not returned to centre within 4 seconds the DX2 system must be switched off and then on a...

Page 31: ...vers are fully engaged section 5 3 Check that the motor cables are not loose or disconnected If the above do not clear the fault please contact your Magic Mobility dealer 6 Right Electromagnetic Brake Check that the electromagnetic brake release levers are fully engaged section 5 3 Check that the motor cables are not loose or disconnected If the above do not clear the fault please contact your Mag...

Page 32: ...ty Dealer Upon acceptance of goods at delivery the purchaser accepts the Terms Conditions of Sale 11 2 Non OEM parts assembly by a 3rd party and customisation If non Magic Mobility parts are fitted to the wheelchair Magic Mobility is not responsible for their compatibility performance or instructions for use Please refer to the relevant manufacturers manuals for appropriate use Magic Mobility whee...

Page 33: ...installed occupant restraint system when this is feasible When seat positioning options are fitted the following should be followed unless necessary for postural or medical requirements of the occupant Seat elevator fully DOWN i e the seat at its lowest Seat Tilt Fully DOWN i e the seat parallel to the ground Legrest Fully DOWN i e feet close to the floor knees bent at 90 Backrest Upright i e at o...

Page 34: ...straint when WC4 19 ISO7176 19 tie downs are requested This belt is designed to accommodate use on either side of the vehicle The belt is equipped with standard interconnect hardware to enable attachment of suitably equipped vehicle anchored shoulder belts See Figure 2 The free end of the vehicle anchored shoulder belt is installed over the shoulder belt connection pin Figure 2 The Wheelchair Anch...

Page 35: ...r The junction of the shoulder belt and pelvic belt of three point belts should be located near the hip opposite to the shoulder over which the diagonal belt crosses and not near the midline of the occupant Belt restraints should not be routed outside of the wheelchair wheels or over the wheelchair arm supports and should not be held away from the body by the wheelchair components or parts such as...

Page 36: ...mid size adult male weighs between 75 and 136Kgs and the appropriate ATD crash test dummy would weigh approximately 76Kg This weelchair was tested with a 76Kg ATD Occupants with a higher weight are at increased risk during an accident and a weight over 136Kgs is outside the scope of the testing conducted WARNINGS The wheelchair is designed specifically for forward facing use in motor vehicles The ...

Page 37: ...down and occupant restraint system and the manufacturer s instructions Whenever possible auxiliary wheelchair equipment should be removed from the wheelchair and stored in a cargo area or secured in the vehicle during transit or effectively secured to the wheelchair so that it does not break loose and cause injury to vehicle occupants in a crash Rigid trays on wheelchairs that are not specifically...

Page 38: ... s head during a side impact collision or a vehicle rollover should be padded with material that complies to FMVSS 201 Only spill proof batteries e g gel cell should be installed on wheelchairs that are transported in motor vehicles Back supports with adjustable recline angles should not be reclined to more than 30 to the vertical during vehicle travel unless necessary for the postural and medical...

Page 39: ...ists The wheelchair should be inspected by a manufacturer s representative before reuse following involvement in any type of collision Care should be taken when applying the occupant restraint to position the seatbelt buckle so that the release button will not be contacted by wheelchair components during a crash ...

Page 40: ...ounted directly on the transmitting unit Examples include citizens band CB radios walkie talkie security fire and police transceivers cellular telephones and other personal communication devices NOTE Some cellular telephones and similar devices transmit signals while they are ON even when not being used 2 Medium range mobile transceivers such as those used in police cars fire trucks ambulance and ...

Page 41: ... components or modifying the powered wheelchair may make it more susceptible to EMI Note There is no easy way to evaluate their effect on the overall immunity of the powered wheelchair Report all incidents of unintended movement or brake release to the powered wheelchair manufacturer and note whether there is a source of EMI nearby Important Information 1 20 volts per meter V m is a generally achi...

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