Magic Chef® Water Dispenser Product Guide
11
Troubleshooting
Water is leaking.
Problem
Possible cause Solution
Water is leaking.
•
There may be a leak in the
water bottle.
•
There may be a leak in one
of the water pipes.
•
Unplug the dispenser, remove the
bottle and replace it.
•
Contact NewAir for further assistance.
There is no hot or cold water.
Problem
Possible cause Solution
There is no hot or
cold water.
•
Overconsumption of hot or
cold water in a short
amount of time.
•
Wait a little while for the unit to
produce more cold or hot water.
•
Water is not ready after
initial setup.
•
Wait up to one hour after setup for
cold water, and 15-20 minutes for hot
water.
•
The power switches are
not on.
•
Ensure that the red and green power
switches on the back of the unit are on.
There is no water flow.
Problem
Possible cause Solution
There is no water
flow.
•
The water bottle may be
empty.
•
The pump or water tanks
may be malfunctioning.
•
Replace the water bottle.
•
Contact NewAir for further assistance.
The unit is noisy.
Problem
Possible cause Solution
The unit is noisy.
•
The unit is not on a flat
and level surface.
•
Place the machine on a flat and level
surface.
