Mackie Spike Troubleshooting Manual Download Page 4

Official Mackie Resource Guide

no .1

©2005 LOUD Technologies Inc. “Mackie.” and the “Running Man” are trademarks or registered trademarks of LOUD Technologies Inc. All Rights Reserved. Thanks Scotty, now can you beam my clothes down?

4

4. 

In a situation where your laptop is sharing an IRQ with video

card and USB/FireWire, there may be little you can do to resolve
this (due to the nature of your computer BIOS, Windows XP and
IRQ assignments; see Important Note). If you have an IRQ
conflict that cannot be resolved, it might be best to contact your
laptop manufacturer for more options.

IMPORTANT NOTE:
One of the most critical issues regarding
USB/FireWire performance is how your
computer is assigning communication
resources with its hardware. In some
cases, the computers BIOS is unable to
alter IRQ assignments - IRQs are
directly responsible for hardware
interfacing with software and the
computer. Making matters worse,
Windows XP will attempt to interpret
these assignments and at times,
inadvertently stack devices on a single
IRQ number. Beyond disabling devices
in your computer - a laptop for example,
may not be able to control IRQ assign-
ments thus, leaving you with no solution
- where as a PC desktop computer will
often allow you to force IRQs on
particular PCI slots with respect to its
motherboard.  (See page 5)

Before Buying a New Computer -
(particularly a PC laptop), be sure to
check its resource assignments
regarding USB and/or FireWire as well
as additional software that should not be
present (See New Computers with
Preloaded Operating Systems
). If you
already have a computer (laptop) with
this adverse condition – check with the
manufacturer for a BIOS upgrade that
could possibly resolve hardware conflicts
– otherwise your computer (laptop) may
not be able to correctly stream USB/
FireWire audio.

To modify your computers BIOS
please contact the manufacturer

You can also use Window XP System Information to find  more details
regarding hardware, software, conflicts and more. Go to 

Start->

Accesories-> SystemTools-> SysInfo

. Remember, you can only disable

hardware from the Windows Device Manager.

System Information collects and displays configuration information
that includes both signed drivers and unsigned drivers.

System Information saves data files in a native (.nfo) format. You can
also open .cab and .xml files in System Information. When you open
.cab files, you can view the contents of those files by using the 

Tools

menu.

4. An Alternate Method for Viewing

IRQ Conflicts

With older PC laptops (pre 2005),
IRQ sharing is very common.
Notice that some of these devices
are critical to the computers
operation. In most situations, this
cannot be resolved.

System Information from Pre 2005 Laptop
Also see example on page 12

Video

Network Card

USB Device

Audio Device

 All sharing IRQ 9

Summary of Contents for Spike

Page 1: ...D Technologies Inc Mackie and the Running Man are trademarks or registered trademarks of LOUD Technologies Inc All Rights Reserved Thanks Scotty now can you beam my clothes down 1 Troubleshooting Stre...

Page 2: ...t with low latency comes higher demands on your computers processor The ASIO buffer size is one factor in many when considering your total amount of latency Try adjusting these settings in your DAW or...

Page 3: ...mber For example you don t want USB sharing the same IRQ as your video card If you find a conflict you can resolve it by performing the following 1 The first and easiest thing to try is to disable any...

Page 4: ...otherboard See page 5 Before Buying a New Computer particularly a PC laptop be sure to check its resource assignments regarding USB and or FireWire as well as additional software that should not be pr...

Page 5: ...used You will notice that each slot is numbered be sure the computer is turned off Place the PCI card into the slot 3 Turn on the computer and enter the computers BIOS Assign the IRQ number to the ch...

Page 6: ...olve this issue 1 Power down the I O hardware device and proceed with audio application launch You may leave the I O device physically connected to the USB or firewire port 2 Once the audio applicatio...

Page 7: ...here choose the Driver tab and remove the driver However you will still need to reboot then reinstall the driver using the Mackie Tapco install wizard With Onyx for example be sure the device is pres...

Page 8: ...econd USB card When using the computers built in USB an additional USB card is still needed Remember Spike or Link USB should not share its host USB card with other USB devices 11 FireWire USB Combo C...

Page 9: ...that is not normally included with the Microsoft factory OS disc Anti virus trial software is among the most difficult to remove If the manufacturers OS disc has their artwork and logo printed on it y...

Page 10: ...ur audio try switching to battery power to see if your AC power has a problem In addition if your laptop is running on two batteries try running on one battery to see if one of the batteries has a pro...

Page 11: ...ve a third party company build a computer system for you This can be a great solution for those who are not computer techs Also they can pre qualify a computer system to insure performance and will as...

Page 12: ...c Mackie and the Running Man are trademarks or registered trademarks of LOUD Technologies Inc All Rights Reserved Thanks Scotty now can you beam my clothes down 12 By Tony G Baird Yet another example...

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