LXE 8650A378, User Manual, Page: 17 / 20

Troubleshooting 11
E-EQ-BRSCHGROGWW-A Bluetooth Ring Scanner Battery Charger User’s Guide
Troubleshooting
The following is intended as an aid in determining whether the battery pack or the charger may be malfunctioning.
Problem Cause Solution
Battery pack does not fit in
battery well. Different manufacturer's battery
pack, or there is an object in the
battery well. Check if the battery pack is LXE part
number 8650A376BTBOHBATTERY. If
not, do not use. Remove the object from
the battery well.
No battery pack in charger, but
any of the LEDs are on. Dirt or foreign objects are in the
battery well. Unplug charger from outlet. Remove any
dirt or foreign objects from battery wells.
If the LEDs continue to remain ON, the
charger may be defective. Return charger
to an authorized LXE service center.
Charger is plugged into a live
outlet, battery pack is inserted,
but RED LED is OFF and no
other LEDs are on, or all LEDs
are off.
•
All battery pack contacts
are not making contact with
all charging terminals in the
battery well.
•
Faulty battery pack.
•
New battery pack, same
result.
•
Push battery pack in firmly. Do not
"slam" the battery pack into the
battery well. Remove the battery
from the charging well, turn it
around and reinsert.
•
Replace battery pack.
•
Contact LXE for replacement
options.
When you first put a fully
charged battery pack in the
battery well, the RED LED
comes on, indicating the battery
pack is charging. During the first few minutes, the
charger checks the battery pack
for correct voltage and charge
state. During this time the LED
is RED and is continuously ON.
After charging is complete, the
LED is GREEN. There is nothing wrong with the battery
pack or charger.
Current could not be sourced
through the battery pack due to
age, exhaustion or damage to
the battery cell(s). The battery
pack does not communicate
with the charger.
OR
Contact LXE for battery pack
replacement options.
The battery pack voltage has not
reached 4.2V within the timeout
period and the charger has timed
out.
OR
Contact LXE for battery pack
replacement options.
LED is flashing RED at any
station.
The charger’s timeout period
has expired. Make sure that the battery pack
temperature is within specification and
retry charging. If problem repeats,
contact LXE for battery pack replacement
options.