QS Timeclock Installation and Operation Guide 21
®
Diagnostics
If you are having trouble with your control unit and
call Lutron Technical Support, you may be asked for
diagnostic information about your unit.
1. Enter programming mode and
select “Diagnostics”. Press
the OK button to accept.
2. Use the Master buttons to
highlight the option that
will display the required
information. The info screen
can display the device serial
number, link information,
code version, or USB status.
There is also an option to
reset the USB connection (do
this only if asked to by Lutron
Technical Support).
3. Exit programming mode.
Link info
Diagnostics
Device SN
Link Info
Setting the Security Password
A four-digit password can be set as a security feature to protect the
programming settings on the GRAFIK Eye QS control unit.
1. Enter programming mode
2. Select “Diagnostics” and press the OK button to
accept.
3. Select “Password” and press the OK button to
accept.
4. Select “Set Password” and press the OK button to
accept.
5. You will be prompted to input a four-digit password.
Use the Master buttons to scroll through the
characters (uppercase letters and numbers 0 through
9 only). The character you are currently changing
in the password will appear underlined on the info
screen. Press OK to select the desired character, and
repeat for the remaining characters.
The info screen will confirm that your setting has been
saved.
6. Exit programming mode.
Saved
Password
1: ABCD
4 / 4
D
Diagnostics
Reset USB
Password
Password
Disable
Set Password
Enter Password
1: * * * *
4 / 4
D
Password
Set Password
Disable
When you re-enter programming mode after setting
your password, you will be prompted to enter your
password. Use the method in Step 5 above to select
and enter each character.
Note:
The characters will appear on the info screen as
asterisks.
To disable your password, follow Steps 1 through 4 of
“Setting the Security Password”, and select “Disable”
on the Password menu.
