11
Chapter 8 Troubleshooting
This chapter describes problems you may encounter while using DC136. If you have questions,
please refer to related chapters and follow all the suggested solutions. If the problem still
occurred, please contact your distributor or the service center.
No.
Problems
Solutions
1.
Boot without power signal
Ensure that the USB cable is connected.
2.
No screen with Ladibug
software
1. Change the USB cable
2. Please try the USB port on the back of the computer or other
USB port.
3. Make sure no other application software has DC136 images
open at the same time. If other software is already using
DC136 images, Ladibug software cannot output the screen.
3.
Unable to focus
Probably the document is too close. Please pull the document
away from the lens, and then press the [AF] button on both lateral
sides of the lens.
4.
DC136 cannot operate
normally
The machine cannot operate normally probably because the
power supply of the USB port at the front end of the computer is
insufficient. Try to connect to a USB port at the rear end or a USB
Hub with a power adapter.
5.
Output screen flicker
The presetting value of Ladibug current frequency is 60 (Hz). If
current frequency of your local country is 50 (Hz), output screen
flicker may occur during the use of Ladibug.
Please refer to the Camera Settings section of the Software
Manual to change the Power frequency setting to 50 Hz.
6.
When the function of Time
Lapse is executing, Preview
screen remains still
Connecting USB Hub may result in insufficient bandwidth, which
makes the machine unable to operate normally; therefore, it is
advised that the machine shall be connected to the computer
directly through USB cable instead of USB Hub.
7.
When using the video
software, the image screen is
opposite to the actual one
(mirror image)
Please use Lumens Ladibug software to rotate the image.
Please refer to Ladibug Software User Manual for software-related
functions.