Luma Surveillance LUM-500-DVR-16CH, Technical Reference Manual

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Luma Recorders
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FAQ
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Cameras
See also “Wiring, Connections, & Loop-Outs” on page 57, and
“Cameras (PTZ)” on page 37.
Why can’t my Luma NVR find my Luma/WPS camera?
Check to see if you have the proper protocol set. For the new Luma
HD cameras, use the
HIK-C (Coaxitron) protocol. For traditional
analog cameras like our Wiprepath Surveillance™ line, use the
Pelco-D protocol.
To set the protocol from the DVR’s local interface, go to Settings >
Camera > PTZ , then click the PTZ Settings button. From the web
interface, go to Configure the Recorder > Camera Settings > PTZ
Settings .
Can motion detection check just one specific area?
With the web interface, go to Configure the Recorder > Camera
Settings > Motion Detection . Click Clear All . You can draw up to
three square areas to create a custom shape for motion detection on
each camera. If you need further details, see “Motion Detection” on
page 125.
With the local interface, click on Settings > Camera > Motion .
Click Clear , then you can draw an area by clicking and dragging
within the camera view. If you click in an empty area, you add the
area to motion detection (shown by a grid of boxes). If you click in
a detection area, you remove the area from motion detection. For
more information, see “Motion” on page 171.
How do I improve image quality on my computer?
In the web interface, go to Configure This Computer and set the
stream type to main stream.
My camera has the error, “IP stream not supported.”
Be sure to do each of the following:
}
Match the bitrate on the camera to a valid bitrate on the NVR
(
Configure the Recorder > Camera Settings > Video Settings )
}
Check that the camera is using the correct format (NTSC or
PAL). You can check (or change) your recorder’s format setting