Luma Surveillance LUM-500-DVR-16CH Technical Reference Manual Download | Manualshive

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Luma Recorders

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Additional Installation

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16

Jump to Additional Installation

Setting Up Email Alerts

To set up email alerts for your Luma recorder, you need to connect
to the client’s email provider to allow your equipment to send
messages out. This document helps you do that.

Disclaimer

This list is provided as a public service. The information herein
is provided “as is” without warranty of any kind in terms of
correctness, accuracy, reliability, obsolescence, or otherwise. We
do not warrant, guarantee, or make any representations regarding
the use, or the results of use, of this information; and we are not
responsible for any damages incurred by use of this information.

Connecting to Email Servers

Each email service has different settings. Settings for major service
providers are given here:

Service

SMTP Server (outgoing) Auth.

Port

AT&T

smtp.att.yahoo.com

SSL

465

BT Internet ***

mail.btinternet.com

—none—

25

Comcast

smtp.comcast.net

SSL

465

Gmail (SSL) *

smtp.gmail.com

SSL

465

Gmail (TLS) *

smtp.gmail.com

TLS

587

Hotmail

smtp.live.com

SSL

465

Office 365 **

smtp.office365.com

StartTLS

587

Outlook

smtp.live.com

TLS

587

Verizon (basic)

outgoing.verizon.net

SSL

465

Verizon (hosted

by Yahoo!) ***

outgoing.yahoo.verizon.net

—none—

587

Yahoo! Mail

smtp.mail.yahoo.com

SSL

465

Yahoo! Mail Plus plus.smtp.mail.yahoo.com

SSL

465

See next page for asterisk notes.

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Summary of Contents for LUM-500-DVR-16CH

Page 1: ...LUM 500 501 Series Surveillance Recorders Technical Reference v 171526 Extra install tips on page 3 FAQ on page 24...

Page 2: ...TOC 2 Jump to Section Table of Contents Contents Additional Installation 3 FAQ 23 Live View Screen 59 Remote Control 76 Web Interface 88 Local Interface 149 Installing Network Cameras on an NVR 204 In...

Page 3: ...LUM 500 501 Series Surveillance Recorders Additional Installation...

Page 4: ...Drives 5 Prepare the Recorder 6 Install the New Hard Drives 9 Optional Fast Install Approach 11 Motion Detection Made Easy 12 How does it work 12 What s the best approach 12 How do I set up motion ac...

Page 5: ...lf may result in damage to the equipment which is not covered by your warranty Recorder Capacity Model HDD Included Additional Bays Allowed HDD Size Maximum Storage DVR 4CH 1TB 0 Additional 4TB bay 4T...

Page 6: ...power switch located on the back of the unit to the off position Unplug the power cord from the rear of the unit If necessary disconnect all cabling and remove the recorder from the rack Warning Movin...

Page 7: ...unit gently slide the cover about an inch to the rear of the unit then lift it up Once it is off set the lid aside in a safe place where it won t get scratched Toward the front of recorder is the moun...

Page 8: ...wo black screws that hold the mounting bar in place They are on the exterior of the unit one at each side of the recorder Remove the mounting bar by lifting the rear side then pulling the entire bar a...

Page 9: ...to be installed side by side on a flat surface with the power and SATA ports facing the same direction and the circuit board on top Place the mounting bar on top of the drives orienting it so the new...

Page 10: ...ting Bar Replace the mounting bar with the drives in the recorder First insert the front of the mounting bar by angling it downward and sliding over the notches in the support pegs then set the rear e...

Page 11: ...ike the SATA cables the power cable jumpers have no fixed order Format the Drives Remember to format your new hard drive once the recorder has been powered up You re good to go Optional Fast Install A...

Page 12: ...witched on for example or a tree s shadow sways against the wall What s the best approach For best results use as small a motion area as is feasible If you want to detect whether someone comes through...

Page 13: ...the system detects motion over the entire camera screen This is not ideal Click Clear All then Draw Area Click and drag to define up to three areas to use these areas can overlap You can also click a...

Page 14: ...m endlessly triggering motion events Adjust additional settings Next click on the Arming Schedule tab This tab tells the system when the camera is and is not allowed to detect motion You set the maste...

Page 15: ...tab See the manual for more details Pre and Post Record If you want to add extra footage to the start and end of each motion event navigate to Configure the Recorder Camera Settings Schedule Settings...

Page 16: ...lts of use of this information and we are not responsible for any damages incurred by use of this information Connecting to Email Servers Each email service has different settings Settings for major s...

Page 17: ...ed below Office 365 Note If the above settings do not work log in to the Outlook web app navigate to Settings Options Account My Account Settings for POP and IMAP Access and make adjustments from ther...

Page 18: ...Verification Certain setups may require you to set up two step verification while others may wish to do so for the added security To use two step verification when connecting to Google perform the fol...

Page 19: ...nce you confirm the code that Google sends you Google asks whether you want to turn on on 2 step verification Do so Next click the left arrow near the top of the page to return to the Sign in Security...

Page 20: ...ab and log in to your Luma NVR Within the NVR go to Configure the Recorder Network Settings Email Enter the gmail address you used for 2 step verification and your newly generated password from the ab...

Page 21: ...baud rate or protocol Connecting to an NVR with a WPS Encoder Use these instructions for 1 and 4 channel encoders Connect the encoder to same network that the NVR is on Do not connect it to the POE sw...

Page 22: ...eters accordingly To use the PTZ controls select the NVR channel that the PTZ camera is on and click on the PTZ icon above the timeline bar If everything has been set up correctly you will have contro...

Page 23: ...LUM 500 501 Series Surveillance Recorders FAQ...

Page 24: ...at tech support and present them here If you don t find what you need then check the technical reference section or give us a call Contents Specialized Setup 25 Alarms and Alerts 28 Audio 31 Cameras...

Page 25: ...I use UPnP to do port forwarding We strongly recommend against it Some routers do not handle UPnP well so you ll get more stable results if you forward your ports manually Which routers are supported...

Page 26: ...he Edit button at the top right of the schedule grid This presents the scheduling window At the top left you can use the radio buttons to have one activity all day using the drop down to the right or...

Page 27: ...e Click on Configure the Recorder Camera Settings Motion Detection By default the system detects motion over the entire camera screen You can set the system to apply motion detection to only a part of...

Page 28: ...y name it etc Input Wiring On the 4 channel NVR and 8 channel recorders the back of the unit has a set of alarm input connections labeled with numbers and ground connections labeled G Each alarm needs...

Page 29: ...ick on Configure the Recorder Alarm Settings Alarm Input Exceptions non surveillance issues Click on Configure the Recorder Exception Motion Detection Click on Configure the Recorder Camera Settings M...

Page 30: ...ck on Settings Configuration Exceptions Motion Detection Settings Camera Management Motion Settings Starburst Linkage Action tab Video Loss Click Settings Camera Management Video Loss Settings Starbur...

Page 31: ...procedure depends on which model you have 4 channel DVR If you have a 4 channel DVR and none of the installed cameras has a microphone built in or directly connected you can attach an external microph...

Page 32: ...sh to have two way audio the loudspeaker connected to the VGA AUDIO port must be at the location where you want to talk You can listen from any microphone but can only talk through the connected louds...

Page 33: ...e of the timeline Make sure the camera is audio capable Most analog cameras do not have attached microphones On the 8 and 16 channel DVRs attach microphones to the Audio In ports on the rear panel The...

Page 34: ...three square areas to create a custom shape for motion detection on each camera If you need further details see Motion Detection on page 125 With the local interface click on Settings Camera Motion Cl...

Page 35: ...re customizing by using the buttons below the display to the left Within each square of the grid on the left is the camera number To the right of the channel number is a yellow and white deletion box...

Page 36: ...your user name and password are correct 3 Make sure the HTTP port is properly forwarded 4 Manually add the camera to the NVR I don t remember my camera s password In this case you must give the camer...

Page 37: ...D options On the 4 channel recorders the reduced RS 485 slots do not allow for two way communication They have only the Data D and D capability used to control PTZ cameras Does your Control4 driver al...

Page 38: ...ompatible with third party cameras Yes it is so long as those cameras use ONVIF profile S Do you have drivers for control systems We have drivers for both Control4 and Crestron We will be adding other...

Page 39: ...er Device Parameters Device Information or local interface Settings Maintenance System Info Can I automate firmware updates We don t push upgrades on our users but with OvrC you can update firmware wi...

Page 40: ...wnload the new firmware from the product page at SnapAV com Once you ve downloaded the new firmware file copy it to a USB drive Insert that drive into a USB port on your recorder and you re ready to u...

Page 41: ...xpand the capacity of my recorder You can always replace your recorder s hard drive with a model with greater capacity In addition most Luma Surveillance recorders have space for additional hard drive...

Page 42: ...to another bay this will cause errors even if you re initialize the hard drive in its new bay What does the hard drive percentage show The hard drive percentage shows how much of the drive has been fi...

Page 43: ...rch If the recorder finds that type of drive at that address it presents its IP and file path You can then copy and paste the IP and file path into the list above then click Save to connect the drive...

Page 44: ...out a monitor or PC Yes with the WPS CCTV TESTER you can connect directly to a recorder for initial setup using the local interface However we recommend that you use the web interface for easier insta...

Page 45: ...pull RTSP streams from IP cameras directly plugged into the NVR Server default 8000 The server port enables the use of the Luma mobile app If you wish to access your recorder remotely through your mo...

Page 46: ...If you have DDNS set up you only need it on one device Other devices use the same DDNS address with different port numbers The DNS address doesn t populate after upload Verify the DNS is the same as t...

Page 47: ...typically a little slower than HTTP but the payoff is security For most people using HTTP with a strong password is security enough If you decide to use HTTPS note that most Internet browsers do not...

Page 48: ...th platforms for all major computers and tablets OvrC provides the flexibility you need to get the job done right from anywhere Visit www OvrC com for compatibility details Does OvrC help installation...

Page 49: ...e or if there is nothing recorded at that time at the first recording after the time you clicked The recorder continues to play video files for that camera skipping over empty times until it runs out...

Page 50: ...The search results appear in the main window Press Save Log to save the results as a text file using your system s standard file save dialog My log only shows 2000 entries how do I see more Note the t...

Page 51: ...r long cable lengths Which cameras use PoE All Luma Surveillance and Wirepath Surveillance IP cameras can use PoE Which recorders have PoE Luma Surveillance NVRs provide PoE over all ports using IEEE...

Page 52: ...from within the network Connect a monitor directly to the DVR to set a valid IP address for local access If you still have trouble use the Luma Utility to determine the IP address of your Luma device...

Page 53: ...ly on your router using a port checking website You can find your port numbers with the web interface at Configuration Configure the Recorder Network Settings Port Why can t I reach the recorder brows...

Page 54: ...n password don t worry We ve got you covered Feel guilty get it out of your system then use the Luma Utility to generate a file that is sent to TechSupport SnapAV com Give us the data along with your...

Page 55: ...forgot his or her password the admin can edit the user s password field to create a new one Web Interface Go to Configure the Recorder User Management Click on the account the press Modify Enter and...

Page 56: ...og out is to close the tab Instead we recommend that you go to the configuration page and log out from there as certain browser settings might keep the session open even though the tab has been closed...

Page 57: ...ach it to a DVR and then continue the connection to a second DVR The camera view can be watched from either device The Luma DVR does not come with connections for loop outs How are loop outs used Sinc...

Page 58: ...DVR and the regular analog feed to another DVR For the cameras that do not have 2 outputs there may be a single cable that provides both HD TVI and 960H signals To do loop outs from such a camera set...

Page 59: ...LUM 500 501 Series Surveillance Recorders Live View Screen...

Page 60: ...Screen Mode 63 Help 64 Settings 64 Sequence Mode 64 Search 65 Export 65 Timeline 67 Changing the Span 67 Viewing Other Days 68 Camera Controls 69 Capture 69 Record 69 Zoom 69 Audio On or unavailable 6...

Page 61: ...views of one or more of your surveillance cameras See Camera Grid on page 62 The control section governs your general operations See Control Section on page 63 The timeline is a visual representation...

Page 62: ...s you take in this screen affect the active camera While in grid view looking at multiple cameras at once you can double click on a given channel to switch to a single channel view of that camera If y...

Page 63: ...e active camera by default e g if camera 3 is active then switching to a 2x2 grid view shows channels 1 4 You can double click on a given camera view to switch to single channel mode with that camera...

Page 64: ...grid mode it rotates to the next grid starting with the first channel not shown e g if a grid of channels 1 4 is showing the next page will be a grid of channels 5 8 Leftover space on the last grid pa...

Page 65: ...in full screen playback mode For detailed searches in the web interface use the log page to locate the time stamps you may be interested in click the Settings icon and go to the log page For details...

Page 66: ...he recordings into one continuous file starting with recordings of like type e g all alarm events are knit together etc Then the groups of recordings are grouped together and downloaded to your comput...

Page 67: ...ivity of the active camera the camera with the white frame around its channel view Within the timeline a blue bar shows when the active camera was recording normally either because it was scheduled fo...

Page 68: ...ne hour span centered on 10 00 a m then clicking the right arrow centers the timeline at 10 30 a m it maintains the one hour span The timeline does not extend back more than 48 hours if you scroll 48...

Page 69: ...zoom on your active channel In the web interface when you click the zoom icon it turns blue indicating that it is ready You then click and drag a rectangle in the view screen for the active camera The...

Page 70: ...er of the window Camera Controls At the top of the PTZ control panel a grid of buttons allows you to move your camera to adjust its view Note that if you move the camera while motion detection is acti...

Page 71: ...preset Patrol Panel Patrols are a set sequence of presets that the camera uses to continually scan its surroundings Each camera can have several patrols defined for it These patrols are stored locally...

Page 72: ...tab name is not visible click on the left or right arrow to shift tabs as necessary PTZ Control Tab The aim controls are a grid of eight buttons that let you pan your camera left and right tilt it up...

Page 73: ...can have Click in the text box to the right of this command and use the virtual keyboard to enter a number Press Call Patrol and the camera begins moving according to the designated patrol s specs Yo...

Page 74: ...hash mark on the timeline During playback the channel appears to the right of the time stamp Play Pause This button starts the playback playing or pauses it in whichever direction is currently set for...

Page 75: ...ove your mouse over the timeline to wherever you want the extracted video to start Note that as you move your mouse a yellow time stamp appears above it allowing you precision control over your start...

Page 76: ...LUM 500 501 Series Surveillance Recorders Remote Control...

Page 77: ...p to Main TOC 77 Jump to Remote Control Remote Control Contents Remote Control 77 About the Remote Control 78 While in Live View Mode 79 While in PTZ Control Mode 81 While in Playback Mode 83 While in...

Page 78: ...local interface see Local Interface on page 150 The remote control requires two AAA batteries not included for operation Your remote control s buttons have effects tailored to recorder s current activ...

Page 79: ...ching to a multi digit channel don t be too slow entering the number 7 Play This puts the recorder into playback mode starting at the first recording of the day Press Prev to go back to live mode 10 M...

Page 80: ...hen to the timeline controls The Enter button activates the currently selected control icon 13 PTZ This opens up the PTZ control panel see below You cannot open the PTZ menu when in full screen mode P...

Page 81: ...g on page 87 3 Keypad Group Pressing a key causes the PTZ control dialog to switch to that channel If you are switching to a multi digit channel don t be too slow entering the number 6 Rec In PTZ cont...

Page 82: ...Press this to close the PTZ control panel and return to live view 16 F1 This turns the camera s light if any on or off 17 PTZ Control Group These buttons adjust the camera s iris focus and zoom as lab...

Page 83: ...ypad Group Pressing a number switches the recorder to single channel view of that camera When switching to a multi digit channel don t be too slow entering the second number 4 Edit This button opens u...

Page 84: ...blue while the down and right arrows move the selection down to the next icon The selection cycles through the control section to the camera controls then the playback then to the timeline controls T...

Page 85: ...you are actively editing a text field use these keys to enter either numbers or letters By default they enter lowercase letters unless you are editing a field that accepts only digits Press a given k...

Page 86: ...them Press Esc if you want the arrow buttons to navigate the menus and tabs again The direction buttons are used to navigate between different fields and items in the menu windows to select the item y...

Page 87: ...are aiming the remote at the recorder from an angle the recorder may not receive the signal If you are still getting no response after pressing any button on the remote try the following 1 Right click...

Page 88: ...LUM 500 501 Series Surveillance Recorders Web Interface...

Page 89: ...arm Output 106 Basic Settings 107 Channel Zero 108 Configure This Computer 109 DDNS 112 Device Information 113 Display Settings 114 Email 115 Exception 117 Holiday Settings 118 HTTPS 119 IP Camera 120...

Page 90: ...r by its direct IP address or by an easy to remember DDNS address such as MyHome WirepathDNS com If it was not see the quick start guide From the access page log in with your account name and password...

Page 91: ...s icon If not this icon will be grayed out and say Not Connected Logging Out When you are done be sure to log out especially if you are on a shared computer From the log and configuration pages log ou...

Page 92: ...se the recorder or if the user logged in remotely Remote Host IP If the system as accessed remotely this shows the IP address of the user s computer If this shows 0 0 0 0 it means that the user was lo...

Page 93: ...also adjust them up and down by one by using the arrows at the right side of the time display You can also use the Quick Selection button at the bottom left to make a time grab from the last minute i...

Page 94: ...b Interface Configuration Page This page is a more efficient version of the controls that are available when using the recorder through the local interface Not only is the web interface easy to use bu...

Page 95: ...tes the same way across all of these menu items The main portion of the window shows the current schedule for the selected camera or device Each box covers one hour of time with a dotted line at the h...

Page 96: ...a new window opens as shown on the following page You can copy a given camera s schedule to other cameras Press Copy to at the bottom select the cameras that you wish to use the same schedule and pres...

Page 97: ...the first segment runs from 00 00 to 24 00 making the device use the activity all day To edit a time segment click on the clock button at the right of the box and enter the new time Click on the clock...

Page 98: ...have your surveillance system take action when an event occurs Examples include locking a door when a motion is detected activating a light when a door is opened or alerting key personnel when a camer...

Page 99: ...by the camera channel with a prefix that is set by the camera manufacturer Luma cameras use D as a prefix Most cameras can only trigger one alarm but some can trigger either or both of two e g D4 2 m...

Page 100: ...behaviors once an event has been detected For example when a door is opened you could move a camera to a preset orientation that focuses on that door Select the camera that you want to trigger choose...

Page 101: ...ew file If you wish you can set a different maximum file size by run time Enter a number here from 1 300 to limit individual recording files to that number of minutes or 1 GB whichever comes first Boo...

Page 102: ...anagement Enabling HDD sleeping saves on power usage when nothing is being recorded The hard drive stops spinning when it is not in use Internal buffers should prevent any loss of data while the hard...

Page 103: ...the stream including someone who got the address illegally Enable Virtual Host This feature is only available on NVR models Virtual hosting allows for multiple NVRs at a site as well as remote access...

Page 104: ...NVR for use with your RTSP port used for H 264 streams This must be set to a value from 60000 65100 Each camera connected to your NVR gets a unique port number created by mathematically adding not ap...

Page 105: ...era s address when the camera s alarm is selected Input Type lets you designate whether the alarm circuit is normally open NO or normally closed NC Alarm Name is a custom field that you can use to spe...

Page 106: ...set to either low level or normally open Triggering Status shows how the alarm operates Pulse means the alarm triggers when it is closed then it flips open again Thus it fires once to trigger the ala...

Page 107: ...archive The recorder can access files stored on that drive but cannot write files on that drive Thus files on that drive are protected against being overwritten In order to add files to an archive dri...

Page 108: ...o view the aggregate stream on your mobile device It is not used for either your local interface or the web interface You may view channel zero using your control system or your mobile app On the mobi...

Page 109: ...rtance on transmission speed This can result in lag but is more stable and reliable We strongly recommend TCP whenever remote access is required UDP favors sending data quickly It places less importan...

Page 110: ...rifices smoothness for immediacy The view updates when a single frame has been buffered Real Time gives you more smoothness at the expense of a little speed This view updates when three frames have be...

Page 111: ...live view to is the path for photos that you manually grab in live view Save snapshots from playback to is the path for photos that you manually grab when reviewing saved recordings Save downloaded cl...

Page 112: ...eates a personalized server address which is shown under Device URL at the bottom Enter your username and password if required by your DDNS type Note that Wirepath DDNS does not require these If someo...

Page 113: ...as assign it a new ID number useful for setting network parameters After adjusting your settings be sure to click Save before switching to another window The rest of the data provided in this window a...

Page 114: ...ve made OSD Settings Area These let you customize the on screen display OSD of the camera s information You can click and drag the red OSD text boxes to position them as desired Display Name This adds...

Page 115: ...using two step verification see Setting Up Email Alerts on page 16 Customize the Email Refer to the tech note on our website or to your email provider s documentation to enter the proper SMTP server...

Page 116: ...below color coded to show whether or not emailing is allowed blue means yes white means no To adjust the schedule press the Edit button at the top right For details see Arming Schedule Tool on page 9...

Page 117: ...l alarm warnings the notice will be delayed due to the lack of a network connection IP Address Conflicted If you accidentally end up with two items attached to your network that have the same IP addre...

Page 118: ...end dates A holiday starts at 12 00 a m on the start date and ends at 11 59 p m on the end date so it s okay for a holiday to start and end on the same day If the holiday has a floating schedule e g...

Page 119: ...t Fill out the required data for the security certificate This includes the standard two letter Internet code for your country use US for the United States and CA for Canada Click OK when finished The...

Page 120: ...the camera s current condition You may need to refresh the view after making a change Protocol shows which communication standard the camera is using Connect only appears if at least one IP camera is...

Page 121: ...ave to keep your changes or Back to discard them Quick Add Clicking Quick Add searches your local network for cameras and lists them all by IP address One at a time select the camera you wish to add b...

Page 122: ...order If you are unsure of the resolution of your monitor set the Local Display Output dropdown menu to Auto Otherwise set the dropdown to HDMI VGA then select your monitor s resolution from the HDMI...

Page 123: ...ma Surveillance devices that have the same model number and firmware version You cannot transfer configs between different models or devices with different firmware Import Export IPC Config File comma...

Page 124: ...ents you from upgrading to an older file Click Update While you are updating the system locks you out of navigating the configuration menus You can track the status of the update to the right of the s...

Page 125: ...ection on the selected camera or uncheck it to disable motion detection Enable Dynamic Analysis for Motion Luma NVRs do not currently support this feature but Luma IP cameras do See the IP camera docu...

Page 126: ...camera tries to detect motion in the areas designated above Motion detection from this window and from schedule settings are independent but must work together If motion detection is disabled here it...

Page 127: ...ing their server address file path for saved recordings and type It does not show any internal hard drives in your recorder You can add NAS and IP SAN hard drives using the search button at the bottom...

Page 128: ...s for real time streaming protocol You can leave this at its default unless you want to stream live video to external multiple devices all from one common DDNS address In that case consult your IT adm...

Page 129: ...ording data covered by a privacy mask is lost forever There is no way to recover it You can designate up to four areas on each camera for a privacy mask To create an area click Draw Area then click an...

Page 130: ...to Web Interface PTZ Settings This page is included in case you are using a third party PTZ camera that is controlled over a RS 485 connection The exact settings you should use on this page are deter...

Page 131: ...the RS 232 protocol e g manned surveillance stations to set up PTZ control through the recorder Check with your system documentation for information on the proper settings for baud data bit stop bit...

Page 132: ...dvise you to customize these settings for your needs This tab uses the standard schedule interface with the exception of the Advanced button To adjust the schedule press Edit at the top right If you n...

Page 133: ...ots pass the designated age they are deleted automatically Entering 0 removes the time limit the system will never delete a file because it is old However files can always be overwritten if the hard d...

Page 134: ...s section sets how the camera acts when taking snapshots from a schedule setting Format This selects the graphic file format JPEG is the only option but future upgrades may change this Resolution This...

Page 135: ...eb Interface Jump to Main TOC 135 Jump to Web Interface SNMP This stands for simple network management protocol If you need SNMP functionality contact your IT admin We recommend that you leave this fu...

Page 136: ...with other IP devices While DHCP is active most of the boxes on this page are deactivated as they may be changed by the system as needed Once the recorder is linked deselect this box to ensure the rec...

Page 137: ...as determined by the IT admin DNS Server Preferred DNS Server These is where your system looks to convert a URL to an IP address Generally this should be your router see IPv4 Default Gateway above co...

Page 138: ...shown or in larger buildings which floor These eight legends are shared by all cameras on the system You can edit any legend by clicking in the text box To add the legend to the camera click the check...

Page 139: ...within a few milliseconds of Coordinated Universal Time This provides you with your most accurate time stamping Using NTP requires Internet access There is no need to change any of the settings unless...

Page 140: ...light saving time click this box to remove the check mark and disable DST adjustment The Start Time and End Time boxes let you set the month week day and hour in 24 hour time that daylight saving time...

Page 141: ...tain numbers letters and the following special characters _ Choose the account s level There are two levels for users operator and user The only difference between them is the default permissions they...

Page 142: ...access to all the cameras or you can click the doubled down arrow to select cameras individually for that type of command Editing a User Click on the desired account in the table of users then click...

Page 143: ...y speaking there is no reason not to have VCA enabled 24 7 The main portion of the window shows the schedule for the selected camera Each box covers one hour of time with a dotted line at the half hou...

Page 144: ...a Each box covers one hour of time with a dotted line at the half hour mark and is color coded to show the camera s scheduled activity Blue indicates video loss is active white means the camera is not...

Page 145: ...main stream is being used for normal surveillance or for recording during an event The Main Stream Event setting is derived from the normal setting except you can adjust the frame rate and maximum bi...

Page 146: ...It is typically unnecessary to record surveillance footage with frame rates rivaling film and television For normal recording that is when there is no cause for concern 2 4 frames per second is good...

Page 147: ...or swings into part of the frame when opened Rather than have the door create a false alarm every time it is opened you can mask off that portion of the screen to exclude it To create an area click th...

Page 148: ...schedule press Edit at the top right If the button is disabled check the Enable Video Tampering checkbox this will enable the Edit button If you need help see Arming Schedule Tool on page 95 Linkage M...

Page 149: ...LUM 500 501 Series Surveillance Recorders Local Interface...

Page 150: ...hedule 160 Parameters 160 Advanced 164 Holiday 165 Camera 166 Camera 166 OSD 167 Image DVR Interface 168 Image NVR Interface 169 PTZ 169 Motion 171 Privacy Mask 173 Video Tampering 174 Video Loss 175...

Page 151: ...se tools are accessible by using the mouse and monitor directly attached to your recorder If possible we recommend you use the web interface as these tools have been revised for greater ease of use Ex...

Page 152: ...s in the search results window Select your start and end times for your search Pick the dates by clicking on the date field and picking from the calendar Set the times by clicking on the time field an...

Page 153: ...owing all files that match the filters Click Back to return to the settings menu or Live View to return to the live page Search Results Window Each item in the list shows the source camera the start t...

Page 154: ...he left to choose them all Use the dropdown to determine which category of recording you wish to browse Select your start and end times for your search Pick the dates by clicking on the date field and...

Page 155: ...vely press the starbursts labeled Continuous or Motion Detection to start all channels on that operation Click Back to return to the settings menu or Live View to return to the live page Continuous Ca...

Page 156: ...to cancel all alarms This does not affect their settings it just ends the test Manual Video Quality Diagnostics This option is only available on DVR models This page let you perform a quick diagnosti...

Page 157: ...n the recorder itself At the bottom click Add to fetch a hard drive that is connected over the network Select a NetHDD slot for the drive select its type enter its IP Address and its NetHDD directory...

Page 158: ...acity is the amount of space you set aside as this camera s quota for recordings No other camera can overwrite this data Max Picture Capacity NVR only is the amount of space you set aside as this came...

Page 159: ...ve group then choose the associated hard drive group and click Apply at the bottom Enable HDD Sleeping saves on power usage when nothing is being recorded The hard drive stops spinning when it is not...

Page 160: ...oose the weekday or pick holiday if holidays are enabled to schedule with the dropdown at the top of the window You can schedule to use an activity all day by clicking the All Day checkbox and choosin...

Page 161: ...Stream Type determines whether to include audio on channels that are capable You must also enable audio using the checkbox below Resolution is where you actually set the performance of your camera Th...

Page 162: ...t is old However files can always be overwritten if the hard drives gets full and more recording space is needed See Advanced on page 164 for more Record Audio determines if the recording is visual on...

Page 163: ...Choosing Max means the camera dumps everything it has buffered Post record has the camera record additional footage past the end of an event Expired Time is the limit in days on how long the system ke...

Page 164: ...dels This sets the parameters for when the camera is taking snapshots This has two columns one for snapshots taken when continuous recording is scheduled and one for events Resolution sets the definit...

Page 165: ...up a small dialog box Click Back to return to the settings menu or Live View to return to the live page Edit Holiday Window Enter the holiday s name in the box and enable it if desired If the holiday...

Page 166: ...that the NVR uses Edit Calls the Edit pop up window discussed below Upgrade firmware This updates your Luma cameras or use OvrC Camera Name Give the camera a name to remind you where it is Protocol S...

Page 167: ...vice is an encoding device with multiple channels choose the channel by selecting the channel port number in the dropdown list Transfer Protocol Choose TCP UDP or Auto User Name This is used to log in...

Page 168: ...rn to the live page Image DVR Interface This page lets you set a variety of enhancements to get the best picture possible Choose the camera you want to edit with the selector at the top Below that cho...

Page 169: ...arance of each camera s video Select a camera using the dropdown at the top the mode is always custom at this time but is included for forward compatibility Use the sliders or value box to adjust the...

Page 170: ...t used by Luma cameras we haven t yet released a Luma PTZ camera but is included for use with certain third party cameras Linear Scan This command is not used by Luma cameras we haven t yet released a...

Page 171: ...ottom clicking PTZ sends you to the live page with a full screen view of that channel with the PTZ control panel activated Click Back to return to the settings menu or Live View to return to the live...

Page 172: ...left the camera view shows the area being used for motion detection By default this is the entire screen If you want to use only a portion click Clear to remove the defined motion detection zone Click...

Page 173: ...s there may be areas under surveillance that you want to exclude from visibility e g a security keypad or be required to block by law e g a neighbor s window These areas can be protected by a privacy...

Page 174: ...s to move the settings by one click and hold the arrows to scroll the values or drag the slider to set the value At the bottom click Copy to duplicate the current camera s tamper settings to other cam...

Page 175: ...to the live page Video Loss Detection Settings Window The arming schedule tab lets you determine when video loss detection is active To adjust the schedule choose the day of the week and click any of...

Page 176: ...Back to return to the settings menu or Live View to return to the live page Video Quality Diagnostics Handling Window The arming schedule tab lets you determine when video loss detection is active To...

Page 177: ...C 177 Jump to Local Interface Settings Click the starburst to the right to open a dialog that allows you to choose the trigger channels set the arming schedule select linkages and adjust PTZ settings...

Page 178: ...m Date Pick the current date from the calendar System Time Click on this to adjust the current time Mouse Pointer Speed Drag this slider to determine how fast the mouse moves when using the local inte...

Page 179: ...tions Click Apply to save the changes you have made Click Back to return to the settings menu or Live View to return to the live page More Settings Tab Device Name Give your recorder whatever name you...

Page 180: ...cting this recorder to an older slower network you can customize the interface to minimize the bandwidth use if needed We recommend leaving this set to Auto which identifies your system and adjusts op...

Page 181: ...the unit is allowed to send There is no need to change it unless your network requires a specific packet size as determined by the IT admin Preferred DNS Server These is where your system looks to co...

Page 182: ...ce URL Click Apply to save the changes you have made Click Back to return to the settings menu or Live View to return to the live page NTP Tab You can set your recorder to track time via network time...

Page 183: ...Luma Surveillance Recorder or something similar The sender s email address could be a third party to whom you wish to respond when such an alert arrives You can define up to three people or distributi...

Page 184: ...ck Back to return to the settings menu or Live View to return to the live page SNMP Tab This stands for simple network management protocol If you need SNMP functionality contact your IT admin ALERT Th...

Page 185: ...connections remote devices must request the stream and be admitted If you wish to access the live view of your DVR remotely or pull RTSP streams remotely you must forward this port on your router Enab...

Page 186: ...has its alarm triggered Click Apply to save the changes you have made The PTZ linking tab allows you to move cameras to predefined positions or actions when the alarm is activated Click Apply to save...

Page 187: ...mission Flow Control Used to pause and resume transmission of data Leave at the default setting of None Usage Leave at the default setting of Console Transparent Channel is used only during debug and...

Page 188: ...rface selects the resolution of grid mode on the local screen Down the left the system lists your camera numbers and names The small icon to the left shows yellow if that camera has been assigned to a...

Page 189: ...interface or the web interface You may view channel zero using your control system or your mobile app On the mobile application channel Zero can be viewed on the ninth grid location If you check enab...

Page 190: ...R only This warns you when the input resolution is smaller than the camera s configured recording resolution Record Capture Exception This exception triggers when your hard drive runs out of space or...

Page 191: ...e user can access on each camera to change camera permissions check an activity from the dropdown menu then click on the channel s the user can select for that action You must press Apply after making...

Page 192: ...ice Name Model Serial No Firmware Version Encoding Version Service Tag Click Back to return to the settings menu or Live View to return to the live page Camera Tab This presents data for all cameras t...

Page 193: ...rd Type Encoding Parameters Redundant Record Click Back to return to the settings menu or Live View to return to the live page Alarm Tab This option is not available on 4 channel DVR models This lists...

Page 194: ...your recorder This table is for information only you cannot edit the details here Label Status Capacity Free Space Property Type Group In addition it gives the following data for your recording syste...

Page 195: ...storage device using the export dialog box described at the end of this section Click Back to return to the settings menu or Live View to return to the live page Log Search Tab NVR This lets you searc...

Page 196: ...tached storage device using the export dialog box described below Click Back to return to the settings menu or Live View to return to the live page Export Dialog Box At the top is a dropdown list that...

Page 197: ...your recorder s config file first navigate to the location on your flash drive where you want it saved You can click New Folder to create a folder on the flash drive if desired Then click Export The...

Page 198: ...tory default settings but preserves network settings There is no chance to undo Press Restore Factory Settings to return the recorder to its factory default settings removing all customization It also...

Page 199: ...ive page Network Delay Packet Loss Test This checks your network speed and reliability Use Select NIC to choose the network you want to test and enter an IP address in the Destination Address text box...

Page 200: ...application If you will be accessing your system remotely be sure to deselect DHCP You cannot use the Internet to access your system if DHCP is enabled IPv4 Subnet Mask If you need to edit this to con...

Page 201: ...if any It also tells you if no test has been completed Self test Type is a dropdown that lets you choose the level of testing you want You cannot stop a test once it has started but you can still nav...

Page 202: ...e and takes less than a minute full detection runs an exhaustive testing of the entire hard drive surface and will take multiple hours to complete depending on the size of the hard drive Press Detect...

Page 203: ...re is no confirmation required Note that someone must log into an account in order to access the Settings menu again Shutdown This is the safest method and the recommended one to power off your system...

Page 204: ...LUM 500 501 Series Surveillance Recorders Installing Network Cameras on an NVR...

Page 205: ...etwork Setup Contents Network Setup 205 Introduction 206 Prepare and Install 206 Locating Network IP Cameras 207 Download and Extract the IP Installer Utility 207 Run the IP Installer Utility 208 Chec...

Page 206: ...your NVR you must do a hardware reset From the web interface click on the settings icon Go to Configuration Camera Management at the very bottom of the left column This displays a table of all IP cam...

Page 207: ...y for Luma IP cameras Download and Extract the IP Installer Utility The IP Installer utility only runs on PC compatible machines it does not run on Mac OS systems The program only works with Wirepath...

Page 208: ...d Locate the desired camera s entry in the list of IP devices Check the camera data at the top of the right column It may be that the camera is set to a static IP and this static IP address is incompa...

Page 209: ...ress to Internet Explorer s Compatibility View settings Open the IE Tools menu by clicking on the gear icon in the top right corner or by pressing Alt X Within the Tools menu click Compatibility View...

Page 210: ...LUM 500 501 Series Surveillance Recorders Installing with the Local UI Wizard...

Page 211: ...UI Wizard Jump to Main TOC 211 Jump to Local UI Wizard Local Setup Wizard Contents Local Setup Wizard 211 Run the Setup Wizard 212 The Virtual Keyboard 213 Synchronize the Time 215 Network Setup 216...

Page 212: ...unches you first choose whether you want to run the wizard each time the system starts up If you choose not to you can still access all the tools at another time through the Settings menu or reinstate...

Page 213: ...ated programs that try all possible character combinations use a password that is 16 characters long and easy to remember A password like parisinthespring is more secure and easier to remember than on...

Page 214: ...ht hand corner shows a period and a comma You can switch between several sets of symbols by clicking the arrow buttons at the top right of the window To generate a symbol click the key that matches th...

Page 215: ...e or edit it through the local interface DST Settings Tab on page 178 or through the web interface using Time Settings on page 139 You can select the date format from a drop down menu This choice affe...

Page 216: ...This will handle all the settings needed for most installations With DHCP Dynamic Host Control Protocol your device automatically connects to other DHCP enabled devices on the network If this does not...

Page 217: ...amera you have two options for how to continue You can either select a new camera using the dropdown menu at the top of the dialog box and make choices for it manually or else you can press the Copy b...

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